Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Dodge Ram 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 89 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 89, in the owner's own words
The contact owns a 2004 Dodge Ram. The contact received notification of NTHSA Campaign Number: 16V352000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.
The contact owns a 2004 Dodge Ram. The contact was informed that the vehicle had four notifications of NHTSA Campaign Numbers: 13V528000 (STEERING), 16V352000 (AIR BAGS), 15V313000 (AIR BAGS) and 09E001000 (STEERING). However, the parts to do the recall repairs for both air bags are not available. Two local dealers were contacted and confirmed that the recall parts were on back order and it was unknown how long it would take for them to be delivered. The recall part for the passenger side was the part that is on national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Dodge Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering) and 16V352000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
VEHICLE WAS INSPECTED ON 3/2/2020. AT THE BOTTOM OF INSPECTION STATEMENT WAS A RECALL ADVISORY NOTICE. I SUBMITTED INFO. ON WEBSITE, BUT I'VE RECEIVED NO RESPONSE. TODAY THE AIRBAG LIGHT HAS COME ON THE DASH AND IT REMAINS ON. WHAT DO YOU WANT ME TO DO AT NO CHARGE TO ME. IS THIS A RECALL??
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT LITHIA CHRYSLER JEEP DODGE RAM OF CORPUS CHRISTI (4313 STAPLES ST, CORPUS CHRISTI, TX 78411) FAILED TO REPAIR THE VEHICLE EFFECTIVELY PER NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE AIR BAG FAILURE IMPACTED THE DASHBOARD. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A DASHBOARD REPLACEMENT. THE CONTACT RECEIVED ANOTHER NOTIFICATION FOR THE SAME RECALL, BUT THE DEALER FAILED TO COMPLY. THE VEHICLE WAS TAKEN MORE THAN 100 MILES AWAY TO AN UNKNOWN DEALER IN ALLEN, TX WHO HAD NOT SCHEDULED THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME AND INDICATED THAT THE DASHBOARD MAY NEED TO BE TAKEN APART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT DID NOT HAVE THE NHTSA CAMPAIGN NUMBER AVAILABLE. WOODHOUSE CHRYSLER DODGE JEEP RAM FIAT (2101 6TH ST, SIOUX CITY, IA 51101, (712) 277-3221) PERFORMED THE RECALL REPAIR, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE DEALER WANTED TO CHARGE HIM TO HAVE THE VEHICLE REPAIRED AGAIN. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 230,000. *TT*JB
TAKATA RECALL POSSIBILITY OF DANGER DUE TO DEFECTIVE EQUIPMENT TO DRIVER AND PASSENGERS
RECEIVED RECALL NOTICE AND WHEN CONTACTED DEALER TOLD THEY ARE NOT RECEIVING PARTS. THIS HAS BEEN A MONTH OR MORE SINCE RECEIVING FROM MANUFACTURE NOTICE THAT THE RECALL RESPONSE IS URGENT. PERHAPS DODGE NEEDS SOME FURTHER GOVERNMENT PRODDING. PLEASE HELP
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BAY LINCOLN HYUNDAI DODGE DEALER STATED THAT THEY ONLY RECEIVED FOUR PARTS AT A TIME AND THERE WAS A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND WOULD NOTIFY THE CONTACT WHEN THE PARTS WERE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) APPROXIMATELY ONE YEAR AGO, BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHEN ENTERING THE VEHICLE AND CLOSE THE DRIVER SIDE FRONT DOOR, THERE WAS A LOUD NOISE OF GLASS FALLING. THE CONTACT NOTICED THE DRIVER SIDE REAR WINDOW HAD SHATTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 112,000. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V452000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TAKATA RECALL. I RECEIVED A INTERIM NOTICE S43/NHTSA 16V-352 FOR PASSENGER AIRBAG INFLATOR ON 7/1/2016. IT STATED METAL FRAGMENTS STRIKING OCCUPANTS RESULTING IN SERIOUS INJURY/DEATH. ALSO STATED NO PARTS AVAILABLE. WHICH TELLS ME NO PASSENGERS IN OUR LARGEST 6 SEATER VEHICLE. 10/5/2016 I EMAILED MOPAR TO ADD TO "ON EMAIL LIST" FOR PARTS HOPING TO GET PROBLEM FIXED ASAP, NO RESPONSE. FEB. 17, 2017 I WENT TO LOCAL DEALER WHO ALSO LOOKED UP RECALL AND STATED STILL NO PARTS TO PROTECT YOUR FAMILY. WHAT IS THE HOLD UP? MY 6 SEATER TRUCK GETS USED EVERYDAY, CAN YOU HELP!
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE REMEDY PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
RECEIVED A RECALL NOTICED OVER 6 MONTHS AGO AND MY LOCAL DODGE DEALERSHIP STILL CAN NOT SERVICE MY TRUCK - STATING THEY CAN NOT GET THE PARTS. MY DAUGHTER DRIVES THIS TRUCK DAILY. I NEED THIS FIXED! THE DEALERSHIP TELLS ME TO "GET IN LINE" AND WAIT. I WAS TOLD THIS AGAIN LAST WEEK. WHAT CAN OR SHOULD I DO???
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE SENT FROM THE MANFUACTURER, DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/18/17.*JB
TAKATA RECALL. DEALER SAID PARTS ARE NOT AVAILABLE TO COMPLETE THE RECALL. ALSO NEEDS STEERING LINKAGE RECALL DONE. DEALER WANTS TO DO THEM ALL AT ONCE.
2004 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR DRIVER SIDE AIRBAG INFLATOR RECALL. *SMD
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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