RoadVitals

2004 Dodge Ram 2500 Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Mar 4, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 581 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2004 Dodge Ram 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

The 25 most recent of 26, in the owner's own words

ElectricalExterior lighting
Filed Mar 4, 2020

WHILE DRIVING AT NIGHT BOTH HEADLIGHTS WENT OUT. REPLACED BULBS HEADLIGHTS WOULD NOT COME BACK ON. WAS TOLD THAT THE FRONT CONTROL MODULE WAS BAD. REPLACED FRONT CONTROL MODULE WITH A NEW ONE. 13 MONTHS LATER NOW THE HORN WILL STOP WORKING A COUPLE TIMES A WEEK A MOUTH VERY INTERMITTENT. TURN SIGNALS ARE INTERMITTENT ALSO. ENGINE WILL NOT START ALL THE TIME JUST CRANKS TELL YOU CYCLE THE KEY. WAS TOLD THIS IS ALL RELATED TO ANOTHER FRONT CONTROL MODULE GOING BAD. NEW MODULE IS NOT UNDER WARRANTY ANYMORE. I FILL THIS IS A SAFETY ISSUE . I HAVE HEARD LOTS OF COMPLAINTS FROM OTHER DODGE RAM OWNERS ABOUT THE SAME ISSUES

NHTSA ID
11316000
Incident
Jul 28, 2018
Mileage
173,000 mi
ElectricalExterior lighting
Filed Oct 23, 2017

I PURCHASED THIS TRUCK A YEAR AND A HALF AGO, AND MY TIPM HAS GONE BAD. NO REAR LIGHTS AT NIGHT. HAVE GONE TO DEALERSHIP AND THE PART IS ON NATIONAL BACK ORDER, AND HAS BEEN FOR SOME TIME. THIS IS A COMMON PROBLEM FOR THIS TRUCK IS WHAT I'VE BEEN TOLD. IT SHOULD BE RECALLED BY DODGE.

NHTSA ID
11035693
Incident
Oct 9, 2017
Driver assistanceElectricalExterior lighting
Filed Sep 22, 2017

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE OPERATING THE VEHICLE, BOTH THE HIGH BEAM AND LOW BEAM HEADLIGHTS WOULD NOT ILLUMINATE. ALSO, THE REAR DRIVER'S SIDE WINDOW WOULD NOT OPERATE DUE TO DAMAGED ELECTRICAL WIRES LOCATED IN THE DRIVER SIDE DOOR PANEL. THE CONTACT INDICATED THAT THE WIRES BECAME DAMAGED BY OPENING AND CLOSING THE DOORS. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE MOMENTARILY EXPERIENCED UNINTENDED ACCELERATION. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (JERRY WOOD DODGE IN SALISBURY, NC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 195,000.

NHTSA ID
11025060
Incident
Aug 1, 2017
Mileage
195,000 mi
ElectricalExterior lighting
Filed Apr 11, 2016

THE 7 PIN PLUG HAS NEVER WORKED RIGHT THE LEFT TURN AND LEFT BRAKE LIGHT DO NOT WORK NOR HAVE THEY EVER

NHTSA ID
10854902
Incident
Dec 15, 2003
Mileage
200 mi
ElectricalExterior lighting
Filed Oct 20, 2015

ON THIS MODEL, AS WELL AS OTHERS WITHIN A CLOSE DATE RANGE, THE FORWARD CONTROL MODULE(FCM) SHUTS OFF THE HEADLIGHTS IF IT RECOGNIZES ANY DISRUPTION IN CURRENT OR GROUND. THIS HAS HAPPENED TO ME ABOUT 4 TIMES IN THE LAST YEAR AND CAUSES A SAFETY CONCERN AS THE ONLY THING I CAN DO IS TURN ON MY BRIGHTS, WHICH IN TURN BLINDS OTHER DRIVERS. THE MODULE IS LOCATED OUTBOARD OF THE FUSE BOX, LOCATED ABOVE DRIVER SIDE WHEEL WELL IN THE ENGINE COMPARTMENT. PRICE IS USUALLY AROUND $400 FOR PART, THEN I HAVE TO TAKE IT TO SOMEBODY TO HAVE IT KEYED TO MY COMPUTER FOR ANOTHER $100-200. THERE IS NO VARIABLE AS TO WHEN IT HAPPENS, SOMETIMES WHILE IN MOTION, SOMETIMES WHILE STATIONARY.

NHTSA ID
10783629
Incident
Oct 15, 2015
Mileage
165,000 mi
Exterior lighting
Filed Jan 26, 2015

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE RUNNING LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID
10679008
Incident
Jan 1, 2015
Mileage
130,000 mi
ElectricalExterior lightingVisibility
Filed Feb 19, 2014

DRIVING WESTBOUND ON M46 DURING DUSK, HEADLIGHTS WERE ON, SUDDENLY I WAS BEING SIGNALED MY HIGH BEAMS WERE ON. I STOPPED AT A NEARBY GAS STATION TO CHECK OUT WHAT WAS GOING ON AND ALL OF MY LIGHTS HAD FAILED. CLOSER INSPECTION REVEALED THE TOTALLY INTEGRATED POWER MODULE HAD FAILED WITHOUT WARNING. *TR

NHTSA ID
10565036
Incident
Feb 18, 2014
Mileage
223,469 mi
Exterior lighting
Filed Sep 24, 2013

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS AND TURN SIGNALS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HEADLIGHT RELAY SWITCH HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10545235
Incident
Jul 15, 2013
Mileage
160,000 mi
ElectricalExterior lighting
Filed Jul 17, 2013

YOU CAN NOT TURN ON LEFT TURN SIGNAL WITHOUT THE RIGHT SIGNAL COMING ON TOO. TO MAKE A RIGHT TURN YOU NEED TO KEEP PRESSING ON RIGHT TURN SIGNAL TO KEEP IT BLINKING. I SEE MANY OTHER OWNERS WITH SAME PROBLEM. THIS IS AN ACCIDENT WAITING TO HAPPEN!!!!!!!!!! *TR

NHTSA ID
10525361
Incident
Jul 12, 2013
Mileage
109,000 mi
Exterior lighting
Filed Jun 3, 2013

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT ONLY THE PASSENGER'S SIDE REAR TURN SIGNAL AND HIGH BEAM WAS OPERABLE. THE CONTACT SPOKE WITH THE DEALER AND WAS ADVISED THAT THE HEADLIGHT MODULE MAY HAVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 60,000. *TR

NHTSA ID
10514772
Incident
May 31, 2013
Mileage
60,000 mi
ElectricalExterior lighting
Filed Apr 2, 2013

MY 2004 DODGE RAM 2500 DOES NOT HAVE WORKING RUNNING LIGHTS. I CANNOT SAFELY DRIVE THE VEHICLE AT NIGHT. PER THE DODGE DEALER, THEY HAVE DIAGNOSED IT AS PART NUMBER 68005476AA (FUSE BOX/POWER CONTROL MODULE). THE PART IS, AND HAS BEEN, ON NATIONAL BACK ORDER FOR A VERY LONG TIME. APPARENTLY, THIS IS A WIDE SPREAD PROBLEM THAT OTHERS ARE EXPERIENCING IN VARYING ELECTRICAL/LIGHTING WAYS. THE LACK OF IMPROPER OR NON-WORKING LIGHTS POSES A SAFETY ISSUE. THE NON AVAILABILITY OF PARTS MAKES A PERFECTLY GOOD VEHICLE NON-DRIVABLE. *TR

NHTSA ID
10505335
Incident
Oct 1, 2012
Mileage
110,000 mi
Exterior lighting
Filed Dec 1, 2012

LOW BEAM HEAD LIGHTS COME ON AND OFF RANDOMLY WHEN IN THE ON POSITION. *TR

NHTSA ID
10486633
Incident
Aug 1, 2012
Mileage
150,000 mi
Exterior lighting
Filed Mar 1, 2012

TL* THE CONTACT OWNS A 2004 DODGE RAM 25000. THE CONTACT STATED AT THE DIRECTIONAL SIGNALS AND THE WINDSHIELD WIPER FAILED. WHEN THE RIGHT DIRECTIONAL SIGNALS WAS ACTIVATED, THE LEFT DIRECTIONAL WOULD FLASH AND THE WINDSHIELD WIPER WOULD NOT CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 136,000.

NHTSA ID
10449918
Incident
Jun 1, 2008
Mileage
70,000 mi
ElectricalExterior lighting
Filed Dec 26, 2011

EITHER THE POWER CONTROL MODULE (FUSEBOX) FAILED OR THE FORWARD CONTROL MODULE DID (THE PART UNDER THE FUSEBOX. SEVERAL LIGHTING GROUPS WILL GO OUT EVEN WHEN DRIVING DOWN THE ROAD, INCLUDING HEADLIGHTS. I HAVE NO DOUBT THIS IS A SAFETY HAZARD TO HAVE YOUR HEADLIGHTS BECOME UNFUNCTIONAL AT NIGHT WHILE DRIVING. HOW I KNOW IT IS A BIG ISSUE THAT DODGE HAS NOT FELT NECESSARY TO ISSUE A SAFETY RECALL IS BECAUSE WHEN I WENT TO ORDER THE PART I WAS TOLD IT IS ON AT LEAST A 6 WEEK BACK ORDER. THERE ARE SO MANY OWNERS HAVING THE SAME PROBLEM THEY CAN'T MAKE THEM FAST ENOUGH TO KEEP UP. SO THAT MEANS 2004 DODGE RAM PICKUP OWNERS HAVE TO LET THEIR VEHICLES SIT IN THE GARAGE FOR 6 WEEKS AS IT IS NOT SAFE TO DRIVE THEM UNTIL THEY RECEIVE THE PART. I HAVE HAD SIMILAR PROBLEMS WITH DODGE AND UNTIL THEY ARE FORCED BY YOU TO ISSUE A SAFETY RECALL THEY WON'T. ALSO, IT IS DODGE'S PAST ACTION IN THAT THEY WILL PUT THE SAME PART ON A VEHICLE THAT THEY ORIGINALLY PUT ON THE VEHICLE AND IT WILL DO THE SAME THING, FAIL. YOU SHOULD FORCE THEM TO IDENTIFY THE PROBLEM, IDENTIFY THE WEAKNESS, IMPROVE THE PART AND REPLACE IT AT THEIR COST....NOT JUST REPLACE THE BAD PART WITH ANOTHER BAD PART. THE PART (S) COST BETWEEN $400 AND $500 +LABOR. *TR

NHTSA ID
10441233
Incident
Oct 1, 2011
Mileage
400,000 mi
Exterior lightingVisibility
Filed Nov 8, 2011

ON OUR 2004 DODGE RAM 2500 SLT CREW CAB. THE TURN SIGNAL WILL SOMETIMES INTERMITTENTLY DO THE EXACT OPPOSITE OF THE DIRECTION YOU CHOOSE AND WHEN THIS HAPPENS THE HEADLIGHTS WILL NOT GO BRIGHT IF YOU HAVE IT ON DIM AND THE WINDSHIELD WIPERS WILL NOT WORK AS WE FOUND OUT SHORTLY AFTER WE BOUGHT THE TRUCK ON A RAINY DAY. IT APPEARS IT IS ALL CONTROLLED FROM ONE LOCATION ON THE STEERING WHEEL COLUMN. *TR

NHTSA ID
10434944
Incident
Oct 26, 2011
Mileage
87,080 mi
Exterior lighting
Filed Feb 23, 2011

WHILE DRIVING MY 2004 RAM 2500 AT NIGHT, ALL LIGHTS SUDDENLY TURNED OF. AFTER HITTING THE DASH THEY CAME BACK ON BUT WOULD GO ON AND OFF ON THEIR OWN. THIS HAS HAPPENED 10 OR 12 TIMES NOW IN THE PAST MONTH BUT THE DEALER SAYS IT IS NOT THEIR PROBLEM. I WAS TOLD IT WILL COST $900 TO REPAIR. *TR

NHTSA ID
10384103
Incident
Jan 13, 2011
Mileage
61,125 mi
Exterior lighting
Filed Feb 14, 2011

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500 QUAD ST.(NA) THE CONTACT STATED BOTH TURN SIGNALS WILL NOT OPERATE PROPERLY. WHEN THE LEFT TURN SIGNAL WAS TURNED ON, THE RIGHT SIGNAL WILL TURN ON INSTEAD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED BUT THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 160,000.

NHTSA ID
10382638
Incident
Feb 14, 2009
Mileage
160,000 mi
ElectricalExterior lighting
Filed Jan 3, 2011

2004 DODGE 2500 TURN INDICATOR IN LEFT HAND POSITION MAKES RIGHT HAND SIGNAL ACTIVATE. ALL LEFT HAND INDICATORS DO NOT WORK. *TR

NHTSA ID
10373994
Incident
Jan 2, 2011
Mileage
75,480 mi
Exterior lighting
Filed Oct 18, 2010

TURN SIGNALS ARE ERRATIC. SIGNAL LEFT, RIGHT COMES ON. THIS IS AN INTERMITTENT PROBLEM THAT MAKES IT WORSE. IT IS IMPOSSIBLE TO PREDICT WHEN IT IS GOING TO MALFUNCTION AND I HAVE ALMOST GOTTEN INTO 3 ACCIDENTS BECAUSE OF IT. THE LEFT WILL FUNCTION IF THE WARNING FLASHERS ARE DEPRESSED. *TR

NHTSA ID
10361127
Incident
Oct 1, 2010
Mileage
48,000 mi
ElectricalExterior lighting
Filed Sep 2, 2010

MY 2004 DODGE RAM TURN SIGNAL INTERMITTENTLY WILL NOT WORK WHEN YOU TURN ON RIGHT BLINKER OR IT WILL TURN ON THE LEFT BLINKER. WENT TO DEALER TO ASK ABOUT IT THEY SAID IT HAS HAPPENED ON OTHER TRUCKS BUT NO RECALL YET. THEY SAID IT WOULD COST ABOUT $800.00 TO FIX SO I MIGHT WANT TO WAIT TILL IT FAILS COMPLETELY. I JUST DON'T WANT TO GET IN ACCIDENT CAUSED BY WRONG BLINKER GOING OFF. *TR

NHTSA ID
10353463
Incident
Jun 19, 2010
Mileage
84,000 mi
ElectricalExterior lighting
Filed Dec 22, 2009

HEADLIGHTS MALFUNCTIONED ATTRIBUTED TO THE FRONT CONTROL MODULE ACCORDING TO CHRYSLER STAR REPRESENTATIVE.THIS IS A "KNOWN" PROBLEM THAT THE DEALER WAS NOT PREPARED OR ABLE TO DIAGNOSE. ACCORDING TO CHRYSLER STAR SUPPORT DESK THE FRONT CONTROL MODULE P/N 56051036AD HAS A KNOWN PROBLEM. I WAS ONLY ABLE TO FIND THIS OUT AFTER CALLING CHRYSLER CUSTOMER SERVICE AND INSISTING THAT THE DEALER CALL THEIR STAR SUPPORT DESK AND OPEN AN INCIDENT. THE REP AT THE SUPPORT DESK IMMEDIATELY TOLD THE SERVICE TECH THAT THE FRONT CONTROL MODULE HAD A KNOWN PROBLEM. THE INTERMITTENT FAILURE CREATED A SAFETY HAZARD ON THE HIGHWAY BY NOT FUNCTIONING AT ALL OR MALFUNCTIONING. LIGHTS ON TRUCK CAN FAIL AT ANY TIME HEADLIGHTS,TAILLIGHTS,BRAKE LIGHTS BECAUSE OF THIS FRONT CONTROL MODULE THERE IS NO BACKUP ON THE SYSTEM WHEN IT FAILS. HERE IS THE LINK TO A SERVICE BULLETIN PUT OUT BY DODGE HTTP://WWW.XKJEEPS.COM/TSB/TSB_XK_0806005.PDF. THIS SHOULD BE A RECALL ITEM !! *TR

NHTSA ID
10296764
Incident
Dec 15, 2009
Mileage
89,000 mi
Exterior lighting
Filed Feb 26, 2009

TURN SIGNAL MALFUNCTION. SIGNALING LEFT WILL TURN ON RIGHT SIDE. SIGNALING RIGHT WILL TURN OFF. *TR

NHTSA ID
10260031
Incident
Feb 22, 2009
Mileage
112,000 mi
Exterior lighting
Filed Mar 20, 2007

2004 DODGE RAM 2500. HEAD LIGHTS ARE VERY WEAK. NO DIFFERANCE IN HIGH AND LOW BEAM. LIGHTS DO PROJECT FAR ENOUGH OUT TO SEE ROADWAY.*AK

NHTSA ID
10185620
Incident
Mar 17, 2007
Exterior lighting
Filed May 18, 2006

DT*: THE CONTACT STATES WHEN THE LEFT SIGNAL IS TURNED ON THE RIGHT SIGNAL BLINKS. THE RIGHT SIGNAL DOES NOT WORK. IT IS AN ERRATIC PROBLEM. SOMETIMES IT WORKS CORRECTLY. THE DEALERSHIP HAS BEEN INFORMED. UPDATED 06/07/2006. *AK *TS

NHTSA ID
10157793
Incident
May 18, 2006
Mileage
70,000 mi
Exterior lighting
Filed Dec 25, 2005

I OWN A 2004 2500 DODGE RAM PICK-UP. WHEN THE HIGH BEAM HEADLIGHTS ARE TURNED ON, THE LOW BEAM LIGHTS AND THE DRIVING LIGHTS ARE DISABLED. THE RESULT IS A LACK OF LIGHT BEING CAST UPON THE ROADWAY. THE HIGH BEAMS ALONE ONLY CAST A HAZY BEAM THAT WHEN USED OFF HIGHWAY IS DANGEROUS BECAUSE YOU CANNOT SEE THE GROUND IN FRONT OF YOU. ON THE HIGHWAY THEY DO NO MORE THAN BLIND ONCOMING CARS AND LEAVE THE ROAD IN A SHADOW. THERE ARE MANY POSTINGS ON THIS SUBJECT ON THE WEB FORUM, "DODGERAMFORUM.COM" IF YOU USE THE LINK BELOW IT WILL TAKE YOU DIRECTLY WHERE MOST OF THE COMPLAINTS ARE. I BELIEVE IT ONLY A MATTER OF TIME BEFORE THERE IS A SERIOUS ACCIDENT BECAUSE OF THIS PROBLEM AND THAT THE DODGE COMPANY NEEDS TO HAVE A FIX FOR THIS PROBLEM AS THERE IS NOW A COMPANY CALLED "BRIGHT LIGHTS" MAKING A FIX FOR THIS. HTTP://WWW.DODGEFORUM.COM/FORUMID_106/TT.HTM. *NM

NHTSA ID
10146052
Incident
Dec 25, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .