2004 Dodge Ram 2500 Steering Problems

The contact owns a 2004 Dodge Ram. The contact was informed that the vehicle had four notifications of NHTSA Campaign Numbers: 13V528000 (STEERING), 16V352000 (AIR BAGS), 15V313000 (AIR BAGS) and 09E001000 (STEERING). However, the parts to do the recall repairs for both air bags are not available. Two local dealers were contacted and confirmed that the recall parts were on back order and it was unknown how long it would take for them to be delivered. The recall part for the passenger side was the part that is on national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11735654

Incident

May 4, 2026

The contact owns a 2004 Dodge Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering) and 16V352000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11511204

Incident

Nov 6, 2011

My vehicle had wat is known as the 3rd gen steering assembly. Which is known and reported by multiple consumers to cause wat everyone calls a death wobble " Death wobble happens in Jeeps, 4x4s, and trucks when rapidly rotating steering wheel components cause your steering wheel to move rapidly from side to side. This causes your vehicle to feel like it's about to fall apart and you want to hold onto the steering wheel for dear life." Which cause me to nearly crash multiple times and the only way to get it to stop is to slow to speeds below 30. So I did research on how to correct this problem I found the only true fix would be to redo the whole assembly with the 4th gen assembly. Now that my issue is fixed I'm now worried about other drivers of the same vehicles safety. And wonder why no recall was made even though the dealer know of the issue thus coming up with the 4th gen assembly.

NHTSA ID

11480423

Incident

Jul 20, 2022

When driving over some overpasses on highways the "bump" causes the whole front end to shake and makes steering very hard to maintain. I have heard this called "the Dodge death wobble" and has been reported by many other Dodge Ram owners. I have had all of the ball joints and tie rod replaced. This is a highly disturbing occurrence when traveling at a speed of 65-70 mpr on a highway. This has happened to me more than once and is a very scary feeling, thinking my front tires are coming off. Is there a recall to correct this?

NHTSA ID

11475198

Incident

Jul 18, 2022

dodge death wobble. this death wobble started prior to my 100000mile warranty expired, but by the time i drove the truck home, it was over the milage. After a lot of bs and a fee, Dodge "fixed" my problem. ( for a while) They have refused to re-repair their bad design since. .I've spent many hours and money temporarily repairing their front end design. If i hit a bump in the road while exceeding 55 mph the truck violently shakes and i cannot control the direction. I went off the freeway in Salt Lake this last weekend after putting new tie rods (again) on the front end. You know what this is ! Dodge has never remedied this situation. !

NHTSA ID

11453513

Incident

Feb 19, 2022

THE BALL JOINTS WERE REPLACED WHEN I PURCHASED THE TRUCK, THE COMPLETE FRONT TIE RODS AS A KIT WERE REPLACED THIS WEEK NOW TO GET A WHEEL ALIGNMENT I HAVE TO REPLACE THE LOWER INTERMEDIATE SHAFT ON THE STEERING COLUMN? I WENT TO DODGE AND WAS TOLD THE STEERING SHAFT IS AVAILABLE BUT WOULD NOT WORK AS I NEEDED TO REPLACE THE UPPER AS WELL AS IT IS NO LONGER AVAILABLE THAT DODGE UPGRADED THE ITEM? THE TOTAL COST WOULD BE $600+ FOR BOTH? IF THE STEERING COMPONENTS FOR DRIVING HAVE BEEN UPGRADED AND THE ORIGINAL IS NO LONGER MADE AVAILABLE WHY IS THIS NOT A RECALL? IF THE U-JOINT FAILS THE TRUCK IS GOING TO BE UNSTEER ABLE? WHY WAS AN UPGRADE DONE AND NO ONE INFORMED? WHY DOES THE COST GO TO ME WHEN I SHOULD BE ABLE TO BUY THE OEM SECTION THAT WAS MADE IN 2004? IT IS DISCONTINUED EVERY WHERE ON LINE FOR PURCHASE. THERE FORE THERE IS A DEFECT OR ISSUE THAT HAS BEEN IDENTIFIED AND NOT SHARED WITH THE PUBLIC!

NHTSA ID

11244636

Incident

Aug 14, 2019

AT HIGHWAY SPEEDS OF 70MPH AFTER HITTING THE SLIGHTEST OF BUMPS OR BRIDGE JOINTS THE FRONT END OF THE TRUCK WOULD VIOLENTLY SHAKE SO BAD THAT I COULDN'T CONTROL IT AND SENT THE TRUCK SIDEWAYS ALMOST FLIPPING IT AND HITTING A TRACTOR TRAILER BUT THANK GOD I DIDNT. MY WIFE AND KIDS WERE DRIVING IT AND AT 60 HIT A BUMP AND SHE ALSO ALMOST WRECKED IT WITH OUR KIDS IN THE TRUCK! ITS BEEN IN THE SHOP AND AT THIS POINT IM PAYING SOMEONE ELSE TO OWN IT. IM A FORD GUY AND STEPPED OUT TO TRY SOMETHING DIFFERENT AND AM NOW WASTING MY HARD EARNED MONEY AND IM PISSED. I WANT MY F250 BACK.

NHTSA ID

11221067

Incident

May 28, 2019

Mileage

143,000 mi

DEATH WOBBLE AT HIGHWAY SPEED.

NHTSA ID

11187353

Incident

Mar 10, 2019

Mileage

65,000 mi

MY TRUCK IS ONLY USED FOR TOWING A FIFTH WHEEL, THUS THE LOW MILEAGE. ON A TRIP, THE TRUCK STALLED WITH NO WARNING ON THE FREEWAY, LOST POWER, POWER BRAKES AND POWER STEERING IN THE 2ND FROM RIGHT LANE. I WAS BARELY ABLE TO PULL IT OVER AND STOP, IN AN UNSAFE AREA. 4 HRS LATER A TOW FOR TRUCK AND 5TH WHEEL WAS ARRANGED. THE TACOMA DODGE DEALER REPLACED THE LIFT FUEL PUMP WITH AN IN TANK LIFT FUEL PUMP. APPARENTLY THE BLOCK MOUNTED PUMP "ALWAYS FAILS AROUND 70K MILES", WHICH IS WHAT MY TRUCK HAS LOGGED. THE HEAT KILLS THE PUMP. I PAID $2106.47 FOR THE REPAIR. THE NEW PUMP FAILED IN LESS THAN 6 MONTHS OR 2K MILES. THE EVERETT DWAYNE LANE DEALER HAS THE TRUCK NOW FOR TWO WEEKS, AND CANNOT GET THE WARRANTED PUMP REPLACED FOR ANOTHER 2 WEEKS DUE TO BACK ORDER FROM MOPAR. I BELIEVE THE PUMP TO BE A DEFECT CAUSING EXTREME SAFETY HAZARD, AS NO WARNING LOSS OF POWER STEERING AND BRAKES ARE AFFECTED. SENIORS OFTEN DRIVE RV'S, MANY WOULD NOT BE ABLE PHYSICALLY TO HANDLE THE RIG WITH THIS FAILURE. EVENTUALLY A DEATH WILL OCCUR, AND PROBABLY MANY ALREADY HAVE THAT I AM UNWARE OF. RECALL SHOULD BE IMMEDIATE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW *TR

NHTSA ID

11170035

Incident

Jun 18, 2018

Mileage

68,531 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING GEAR BOX SIDE BOLT SHEARED IN HALF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MECHANIC INFORMED THE CONTACT OF A POSSIBLE RECALL, BUT THE CONTACT DID NOT HAVE THE RECALL INFORMATION AVAILABLE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF GRANTS PASS (1421 NE 6TH ST, GRANTS PASS, OR 97526) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 152,073.

NHTSA ID

11098803

Incident

May 26, 2018

Mileage

152,073 mi

WHEN DRIVING IF ENGINE STOPS RUNNING ON MY CUMMINGS DIESEL YOU CAN NOT STEER AT ALL AND THE BRAKES DO NOT WORK THEIRS NO WAY ANYONE COULD PUSH THE BRAKE PEDDLE DOWN WHAT YOU DO THEN IS PUSH PARKING BRAKE THEN SHIFT TO NEUTRAL THEN START ENGINE HOPEFULLY

NHTSA ID

11013574

Incident

Apr 12, 2014

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE REVERSING INTO THE DRIVEWAY THE STEERING GEAR BOX OUTPUT SHAFT FRACTURED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO MOVE. THE CONTACT STATED THAT HE WAS AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE STEERING GEAR BOX OUTPUT SHAFT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE VIN WAS UNAVAILABLE. UPDATED 06/29/17*LJ UPDATED 10/17/2017*JS

NHTSA ID

10981707

Incident

Apr 24, 2017

Mileage

200,000 mi

PROBLEM KNOWN COMMONLY AS "DEATH WOBBLE". OUT OF CONTROL VEHICLE WHEN HITTING A POT HOLE AT SPEED AROUND 55 -65 MPH. MUST SLOW DOWN TO CONTROL THE WHEEL.

NHTSA ID

10934994

Incident

Nov 24, 2016

Mileage

176,000 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE WOBBLED AND SWAYED FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE SPECIFIC DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,800.

NHTSA ID

10926745

Incident

Nov 7, 2016

Mileage

145,800 mi

TAKATA RECALL. DEALER SAID PARTS ARE NOT AVAILABLE TO COMPLETE THE RECALL. ALSO NEEDS STEERING LINKAGE RECALL DONE. DEALER WANTS TO DO THEM ALL AT ONCE.

NHTSA ID

10916024

Incident

Jul 1, 2016

TRAVELING IN A RESIDENTIAL ROAD AT 30 MPH AND HIT A SMALL BUMP IN THE ROAD WHICH CAUSED UNCONTROLLABLE VIOLENT FEEDBACK FROM STEERING WHEEL AND FORCED MY VEHICLE INTO THE MEDIAN. I PURCHASED NEW SHOCKS AND DUAL STEERING STABILIZER TO POSSIBLY REMEDY THE PROBLEM TO NO AVAIL. I DROPPED VEHICLE AT GALEANA DODGE OF FT MYERS FLORIDA AFTER VIEWING MULTIPLE RECALLS PERTINENT TO MY SITUATION. THEY CALLED AND SAID THAT THE RECALL ONLY INCLUDES AN INSPECTION. EVEN AFTER MY EXPLANATION OF NOT BEING ABLE TO DRIVE OVER 30 MPH BECAUSE OF REGULARLY OCCURRING "DEATH WOBBLE" I WAS TOLD THAT THERE IS NOTHING THEY CAN DO REGARDING THE MULTIPLE RECALLS. I FEEL THAT THE VEHICLE IS UNSAFE TO DRIVE AND THE MANUFACTURER, THROUGH GALEANA DODGE, SHOULD REPLACE ALL THE FAULT PRONE STEERING COMPONENTS. THE DODGE RAM 2500 IS CURRENTLY AT THE DEALER AWAITING MY PICKUP.

NHTSA ID

10899098

Incident

Aug 12, 2016

Mileage

171,000 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V5282000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10882634

Incident

Jul 5, 2016

I WAS DRIVING IT HOME FROM THE DEALERSHIP, ON A BACK ROAD, GOING ABOUT 40 MPH. I HIT A BUMP, THE WHOLE FRONT END STARTED BOUNCING UNCONTROLLABLY. LIKE IT WAS HIT WITH A JACK HAMMER! I ENDED UP OFF THE ROAD! AS I GOT OUT AND WAS LOOKING TO SEE WHAT HAPPENED, A GUY STOPPED BEHIND ME. HE GOT OUT, AND SAID HE HAS THE SAME TRUCK WITH THE SAME PROBLEM. HE'S NEVER SEEN IT HAPPEN BEFORE, ONLY EXPERIENCED IT FIRST HAND. HE SAID IT LOOKED LIKE THE WHEELS WERE GOING DIFFERENT DIRECTIONS! I DIDN'T SEE ANYTHING WRONG THO. THE LUG NUTS AND EVERYTHING WERE TIGHT.IT EVEN PASSED INSPECTION THIS MORNING! I LOOKED ONLINE AND IT SAID TO START ONLINE HERE TO DOCUMENT THE COMPLAINTS.

NHTSA ID

10871968

Incident

Jun 1, 2016

Mileage

135,784 mi

FRONT END SHAKES VIOLENTLY AFTER HITTING BUMP IN ROADWAY AT NORMAL SPEEDS, ALMOST UNCONTROLLABLE, WHATS IS DODGE DOING TOP RECTIFY PROBLEM, BEEN ONGOING FOR YEARS

NHTSA ID

10864985

Incident

May 14, 2016

Mileage

193,000 mi

THE TIE ROD BUSTED MULTIPLE TIMES ON THE TRUCK WHILE TURNING THE STEERING LINKAGE WOBBLED TO BE REPLACED MULTIPLE TIMES I REPAIRED TWICE AND WENT THROUGH ALL THE PROTOCOL FOR REIMBURSEMENT DOCUMENTS VISITS TO DEALERSHIP CONFIRMED PARTS WITH REIMBURSEMENT DEPT SPENT MY LUNCH BREAKS DAY AFTER DAY BEING PUT ON HOLD TOLD I WOULD GET CALL BACK OVER AND OVER WHAT IS NEXT STEP RIGHT IS RIGHT AND I AM VERY RIGHT TO BE DISAPPOINTED IN THE SAFETY OF MY TRUCK

NHTSA ID

10860332

Incident

Apr 4, 2016

Mileage

103,000 mi

DRIVING DOWN THE HIGHWAY ON 4/10/16 HIT A SMALL BUMP AND TRUCK STARTED SHAKING UNCONTROLLABLY WITH STEERING WHEEL SHAKING BACK AND FORTH. STEPPED ON BRAKES TO REGAIN CONTROL AND WAS NEARLY BACK ENDED. ONCE VEHICLE GOT BELOW 30 MPH IT DISAPPEARED. NOT THE FIRST TIME THIS HAS HAPPENED.

NHTSA ID

10854947

Incident

Apr 10, 2016

Mileage

114,000 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE VIBRATED AND CRASHED INTO A DITCH. THE FAILURE RECURRED SEVERAL TIMES. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ID

10822811

Incident

Jan 20, 2016

I HAVE BEEN ON A WAITING LIST WITH OUR LOCAL DODGE DEALERSHIP TO GET MY RECALLS REPAIRED FOR SEVERAL MONTHS. EVERY TIME I CALL THEY JUST SAY I AM ON THE LIST AND THEY ARE TOO BUSY. I KEEP RECEIVING NOTICES IN THE MAIL AND WOULD LIKE TO GET THESE TAKEN CARE OF AS THERE ARE NOW SEVERAL RECALLS THAT NEED TO BE ADDRESSED. I ALSO JUST FOUND OUT FROM THE WEBSITE HERE THAT THIS SAME DEALERSHIP DID NOT FULLY COMPLETE MY LAST RECALL REPAIR. DEALERSHIP IS ALLEN SAMUELS DODGE IN WACO, TEXAS.

NHTSA ID

10818650

Incident

Jan 7, 2016

TL* TAKATA RECALL - THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS), 15V313000 (AIR BAGS), AND 13V528000 (STEERING) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10790104

Incident

May 13, 2014

I WAS DRIVING AT ABOUT 65MPH AND SUDDENLY THE TRUCK AND STEERING BEGAN VIBRATING AND SHAKING VIOLENTLY UNTIL I PULLED OVER AND STOPPED. IT FELT LIKE ALL FOUR TIRES HAD BLOWN OUT. I CALLED MY LOCAL DODGE DEALER SERVICE DEPARTMENT AND THEY TOLD ME THE PROBLEM WAS MOST LIKELY THE "DEATH WOBBLE". I HAD NEVER HEARD THIS AND HE ALSO SAID TO CHANGE THE STEERING DAMPENER, WHICH I DID. THIS VIOLENT VIBRATION HAS HAPPENED AGAIN ON TWO OTHER OCCASIONS SINCE THE STABLIZER SHOCK WAS REPLACED. I WILL NOT DRIVE ON THE HIGHWAY ANY LONGER WITH MY TRUCK DUE TO THIS SERIOUS SAFETY/STERRING/SUSPENSION ISSUE THAT VERY EASILY COULD CAUSE SERIOUS BODILY HARM/DEATH DUE TO POSSIBLE ACCIDENT.

NHTSA ID

10789063

Incident

Mar 7, 2015

Mileage

75,000 mi