RoadVitals

2004 Dodge Ram 2500 Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Dec 10, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 581 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Dodge Ram 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceElectrical
Filed Dec 10, 2017

I BOUGHT THIS TRUCK BRAND NEW AND NEVER BEEN ABUSED BUT BACK ON 4/03/2004 MY TRUCK GAUGES WOULD FLICKER AND GO TO ZERO AND THEN GO BACK ALL IN A MILLISECOND. THIS HAS HAPPENED SINCE I HAVE OWNED IT. IT KEEPS DOING IT TO THIS DAY. YOU COULD BE DRIVING THE TRUCK AT LOW SPEED AND HIGH SPEEDS WHEN IT DOES IT THE GERMLIN DASH SHAKE. IT HAPPENS SO FAST THAT I CAN'T GET A PICTURE OF IT. I HAVE TAKEN IT TO THE DEALER NURMIOUS TIMES AND THEY SAID THERE'S NOTHING WRONG WITH IT. BUT YET YOU LOOK AT ALL THE DODGE FORUMS AND EVERYONE THAT'S OWNS A 2003 TO 2005 DODGE RAM CUMMINS 2500 OR 3500 THIS HAS HAPPENED TO THEM. WHAT HAPPENS IF THE GAUGES CAUSE THE TRUCK TO SHUT DOWN AT A HIGH RATE OF SPEED? I HAVE LOOKED OVER ALL THE RECALLS AND THINK A INVESTAGATION SHOULD BE DONE ON THIS. I CURRENTLY ONLY HAVE 106,000 MILES ON MY 2004! DODGE RAM 2500. LIKE I SAID THIS HAS GONE ON SINCE APRIL OF 2004 AND TO THIS DAY STILL DOES IT. LIKE I SAID I HAVE TAKEN IT TO THE DEALER NURMIOUS TIMES AND THEY SAID NOTHING IS WRONG AND NO THEY SAY THEY CAN FIX IT FOR A LARGE AMOUNT OF MONEY SINCE IT'S NOT COVERED UNDER WARRANTY.

NHTSA ID
11053781
Incident
Apr 3, 2004
Mileage
3,200 mi
Driver assistanceElectricalExterior lighting
Filed Sep 22, 2017

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE OPERATING THE VEHICLE, BOTH THE HIGH BEAM AND LOW BEAM HEADLIGHTS WOULD NOT ILLUMINATE. ALSO, THE REAR DRIVER'S SIDE WINDOW WOULD NOT OPERATE DUE TO DAMAGED ELECTRICAL WIRES LOCATED IN THE DRIVER SIDE DOOR PANEL. THE CONTACT INDICATED THAT THE WIRES BECAME DAMAGED BY OPENING AND CLOSING THE DOORS. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE MOMENTARILY EXPERIENCED UNINTENDED ACCELERATION. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (JERRY WOOD DODGE IN SALISBURY, NC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 195,000.

NHTSA ID
11025060
Incident
Aug 1, 2017
Mileage
195,000 mi
Driver assistanceEngine
Filed Mar 8, 2017

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE ATTEMPTING TO MAKE A U-TURN, THE VEHICLE LOST ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED NORMALLY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE AT A TRAFFIC LIGHT. THE DEALER DIAGNOSED THAT THE THROTTLE POSITION SENSOR NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 141,044.

NHTSA ID
10959571
Incident
Mar 8, 2017
Mileage
141,044 mi
Driver assistanceElectrical
Filed Mar 2, 2017

DRIVING AT ANY TIME ANY CONDITIONS TURNING OR STRAIT ROADS THE ECT LIGHT COMES ON. WHEN THIS HAPPENS YOU LOOSE ALL CONTROL OF THE VEHICLE STEERING AND BRAKES INCLUDED. THE RPMS WILL JUMP UP HIGH THEN DROP SO LOW THE TRUCK WILL DIE OR IDLE REALLY ROUGH. RAMEYS CAN'T FIX IT LOCAL SERVICE STATIONS CAN'T FIX I'VE ALMOST WRECKED SEVERAL TIMES BC OF THIS I'VE HAD A NEW THROTTLE BODY INSTALLED NO FIX 150$ THEN A NEW BELL CRANK ASSEMBLY 400$ STILL NO FIX I'VE SEARCHED AND CALLED EVERYONE WHO MIGHT HAVE AN IDEA DODGE SHOULD LOOK INTO THIS BECAUSE IT'S NOT A RARE THING FROM WHAT I SEE ONLINE.

NHTSA ID
10958046
Incident
Mar 1, 2017
Mileage
125,000 mi
Driver assistancePowertrain (other)
Filed Oct 27, 2016
Crash reported

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE THE VEHICLE WAS IN PARK, THE GEARS INDEPENDENTLY SHIFTED INTO REVERSE AT A HIGH RATE OF SPEED. AS A RESULT THE CONTACT CRASHED INTO TWO VEHICLES AND THE REAR BUMPER WAS DAMAGED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 05/31/17*LJ CONSUMER STATED VEHICLE WAS RUNNING BUT IN PARK MODE. ON A LEVEL STREET AT THE END OF A CULDESAC. VEHICLE SLIPPED OUT OF PARK AND ACCELERATED BACKWARDS INTO 2 OTHER VEHICLES. FOUND OUT RECALL WAS DONE FOR THIS PROBLEM BETWEEN 2004 AND 2005. I DON'T BELIEVE THIS VEHICLE WAS EVER RECALLED. UPDATED 6/28/18*JB

NHTSA ID
10919679
Incident
Oct 22, 2016
Mileage
200,000 mi
Driver assistanceSteering
Filed May 29, 2015

DRIVING ON THE TURNPIKE AND HAD ACCELERATED TO SPEED BETWEEN 65 AND 70 MPH WHEN RIGHT FRONT TIRE WENT ACROSS SEAM IN CONCRETE ROADWAY. WAS NOT A BIG BUMP HAVE PASSED OVER IT SINCE AND BEFORE IN CAR AND NEVER FELT IT. SUDDENDLY TRUCK WENT INTO AN UNCONTROLLABLE "WOBBLE" VERY SEVERE WITH MY GEARSHIFT MOVING FROM SIDE TO SIDE AS IF GOING TO FLY OFF. I HAD TO BRAKE SUDDENLY ALMOST CAUSING A REAREND COLLISION AND I TOOK UP TWO LANES GETTING IT UNDER CONTROLL ALSO NEARLY HAVING A WRECK! THIS HAPPENS OFTEN AT SPEEDS NEAR THE SAME. I EITHER HAVE TO KEEP IT BELOW 50 BUT LATELY THE SPEED LEVEL IS BEGINNING TO DROP AND I CAN EXPERIENCE THE PROBLEM AT LOWER SPEEDS! IT IS DANGEROUS. I DARE NOT ALLOW MY WIFE TO DRIVE THE VEHICLE. ALSO HAVE A PROBLEM EVERY TIME IT RAINS I GET LEAKING FROM MY CAB CLEARANCE LIGHTS.

NHTSA ID
10722212
Incident
Apr 1, 2014
Mileage
115,252 mi
Driver assistanceEngineFuel system
Filed Feb 4, 2015

I OWN A 2004 DODGE RAM 2500 DIESEL WITH A AUTOMATIC TRANSMISSION. THIS OCCURRED ON TWO OCCASIONS THE FIRST WAS ON SATURDAY 1/31/2015 AND THE SECOND ON MONDAY 2/2/2015. I HAD JUST PULLED OUT OF MY SHOP WHEN THE ENGINE SUDDENLY ACCELERATED AT EXTREME HIGH SPEED, I SLAMMED ON THE BRAKES IMMEDIATELY HOWEVER AS ONE CAN IMAGINE THE RESPONSE TIME AND/OR THE CAPACITY OF THE BRAKING SYSTEM WAS LIMITED DUE TO THE HIGH TORQUE OF THE ENGINE. NON-THE-LESS I WAS FORTUNATE NOT TO HAVE ANY OTHER VEHICLE IN MY VICINITY. THIS SAME SCENARIO OCCUR TWO MORE TIME ON MY WAY HOME WHICH IS ABOUT 4 MILES FROM MY SHOP. THE CHECK ENGINE LIGHT CAME ON AT THE TIME OF THE FIRST OCCURRENCE. I LET THE TRUCK SIT FOR A COUPLE DAYS, HOWEVER NEEDED TO PLOW OUT FROM A LARGE SNOWSTORM. UPON RESTARTING THE TRUCK, THE CHECK ENGINE LIGHT WAS OFF AND EVERYTHING WAS BACK TO NORMAL. THINGS CHANGED APPROXIMATELY A HALF HOUR INTO PLOWING WHEN THE SUDDEN ACCELERATION OCCURRED ONCE AGAIN AND THIS TIME WITHIN INCHES OF ENDING UP IN THE DRAINAGE DITCH AT THE END OF MY DRIVEWAY. IT OCCURRED TWO MORE TIMES AS I WAS COMPLETING THE PLOWING. ALSO, OUT OF THE BLUE IT WOULD IDLE DOWN WITH NO RESPONSE WHEN I DEPRESSED THE ACCELERATOR, THEN AFTER A MOMENT OR TWO IT WOULD RESPOND. DURING THE IDLE THE VOLTAGE METER WOULD DROP TO JUST ABOUT ZERO. I DID FIND SOME REFERENCES TO THE APPS (ACCELERATOR PEDAL POSITION SENSOR) ON THE WEB, HOWEVER WHEN I CHECKED IN WITH MY LOCAL DEALER THEY STATED THAT THEY HAD NO RECALL NOTICE ON THIS. AFTER EXPERIENCING THIS, THERE IS NO DOUBT IN MY MIND THAT THIS IS QUITE A SERIOUS MATTER AND SHOULD BE LOOKED INTO. THIS SITUATION COULD EASILY CAUSE INJURY OR DEATH. I HAVE FORTY YEARS OF DRIVING EXPERIENCE AND HAVE NEVER ENCOUNTERED ANYTHING OF THIS SORT BEFORE. I WILL BE TAKING THE VEHICLE TO THE DEALERSHIP, HOWEVER I FEEL QUITE STRONGLY THAT THIS SHOULD BE COVERED UNDER A RECALL. *TR

NHTSA ID
10681373
Incident
Feb 2, 2015
Mileage
225,000 mi
Driver assistanceFuel systemPowertrain (other)
Filed Feb 8, 2013

10 MINUTES AFTER START UP I BEGAN TO TRAVEL IN DRIVE GEAR OF AUTOMATIC TRANSMISSION. UPON ACCELERATION THE PEDAL WAS DEAD, I.E. NO POWER. THE ENGINE WAS RUNNING FINE. AFTER THE TRUCK DECELERATED TO ABOUT 10 MPH THE PEDAL WAS BACK AND WORKING. THIS HAPPENED AGAIN AFTER ABOUT 20 SECONDS. THIS BEHAVIOR CONTINUED FOR 30 MINUTES AND STOPPED. IT WAS COLDER THAT MORNING (10 DEGREES F). THE PEDAL ALSO HAD RUN AWAY ACCELERATION AT TIMES BEFORE THE PEDAL WENT DEAD. I THOUGHT IT WAS FUEL RELATED BUT THAT DOESN'T EXPLAIN THE RUN AWAY ACCELERATION. I BELIEVE IT AN ELECTRICAL PROBLEM WITH THE APPS SYSTEM? VERY SCARY THOUGH. I HOPE IT DOESN'T DIE CROSSING AND INTERSECTION. *TR

NHTSA ID
10496843
Incident
Feb 3, 2013
Mileage
128,300 mi
Driver assistance
Filed Feb 9, 2011

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE PARKED ON A COLD DAY, THE ENGINE SUDDENLY REVVED WHEN THE CONTACT SHIFTED INTO REVERSE WITH HIS FOOT ON THE BRAKE. THE WHEELS ALSO SPUN ON THE GRAVEL. THE ENGINE CONTINUED REVVING SO THE CONTACT SHIFTED INTO NEUTRAL. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 33,400.

NHTSA ID
10381319
Incident
Jan 15, 2011
Mileage
33,000 mi
Driver assistance
Filed Nov 12, 2010

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE CRUISE CONTROL WAS ACTIVATED AND WHEN HE ATTEMPTED TO SLOW DOWN, THE VEHICLE DID NOT RESPOND IN A TIMELY MANNER. WHEN IT DID SLOW DOWN AND THE CONTACT TRIED TO ACCELERATE, THE VEHICLE WOULD NOT PICK UP SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER DID NOT INSPECT THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. UPDATED 5/24/11 *CN UPDATED 06/13/11

NHTSA ID
10365468
Incident
Oct 30, 2010
Mileage
103,000 mi
Driver assistance
Filed Jun 9, 2009
Fire reported

OUR 2004 DODGE RAM 2500 SPONTANEOUSLY CAUGHT ON FIRE LAST NIGHT WHILE PARKED IN THE DRIVEWAY. WE HAD NOT DRIVEN IT FOR TWO DAYS, THE KEYS WERE NOT IN THE IGNITION, NO ONE WAS NEAR IT...IT JUST WENT UP IN FLAMES. MY HUSBAND COULD NOT PUT THE FIRE OUT SO WE CALLED 911 AND THE FIRE DEPARTMENT FINALLY GOT THE FIRE PUT OUT. THE TRUCK IS TOTALED, JUST A CHARRED METAL FRAME AT THIS POINT. HAD THE VEHICLE BEEN PARKED IN THE GARAGE, WE WOULD BE DEAD. *TR

NHTSA ID
10273221
Incident
Jun 8, 2009
Driver assistanceElectrical
Filed Apr 18, 2008

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT PREVIOUSLY TOOK HIS VEHICLE TO THE DEALER FOR ROUGH IDLING. THE DEALER REPLACED THREE INJECTORS AND THERE HAD BEEN NO FURTHER OCCURRENCES. ON APRIL 15, 2008, WHILE DRIVING 55 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE SPEED INCREASED TO 80 MPH. HE DEPRESSED THE PEDAL AGAIN AND THE SPEED INSTANTLY SHOT UP TO 100 MPH. HE PLACED THE VEHICLE INTO NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THEY FOUND ERROR CODE P2122 FOR THE ECM ASSEMBLY, AS WELL AS BELL HOUSING FAILURE. THE MANUFACTURER STATED THAT THEY WOULD NOT OFFER ANY ASSISTANCE AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 155,559 AND FAILURE MILEAGE WAS 70,000.

NHTSA ID
10224960
Incident
Apr 15, 2008
Mileage
70,000 mi
Driver assistanceElectrical
Filed Mar 7, 2008

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 30 MPH, THE WARNING LIGHTS ILLUMINATED AND THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR. THE CONTACT WAS UNABLE TO AVOID RUNNING A RED LIGHT. THE DEALER STATED THAT THE COMPUTER NEEDED TO BE RESET. THE FAILURE RECURRED AND THE DEALER STATED THAT THE THROTTLE SENSOR NEEDED TO BE REPLACED AT THE COST OF $450. THE FAILURE MILEAGE WAS 50,100 AND CURRENT MILEAGE WAS 50,114. UPDATED 04/23/08. *LJ AFTER THE DEALER REPLACED A PART, THE CONSUMER STILL EXPERIENCED THE SAME PROBLEM. THE DEALER THEN TOLD THE CONSUMER THERE MAY BE A SHORT IN THE WIRING HARNESS UNDER THE DASH THAT GOES TO THE CRUISE CONTROL AND THE DASH WOULD NEED TO BE TAKEN APART TO FIX THE WIRING. UPDATED

NHTSA ID
10220362
Incident
Feb 21, 2008
Mileage
50,100 mi
Driver assistance
Filed Apr 10, 2007

TRYING TO ENGAGE SPEED CONTROL, WILL LOCK FOR ABOUT 1 MINUTE THEN KICK OUT.*AK

NHTSA ID
10187425
Incident
Mar 26, 2007
Mileage
90,000 mi
Driver assistance
Filed Mar 15, 2007

TL* THE CONTACT OWNS A 2004 DODGE 2500 PICKUP. WHILE DRIVING 30 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CHECK ENGINE LIGHT CAME ON. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE FAILURE OCCURRED 3-4 TIMES BEFORE THE CONTACT WAS ABLE TO PARK THE VEHICLE. THE DEALER/MANUFACTURER DIAGNOSED THE VEHICLE AS NEEDING A NEW THROTTLE CONTROL SENSOR. THE CONTACT REPLACED THE THROTTLE CONTROL SENSOR. THE CURRENT AND FAILURE MILEAGE WERE 75000. *AK UPDATED 05/12/08 *BF

NHTSA ID
10185214
Incident
Feb 13, 2007
Mileage
75,000 mi
Driver assistance
Filed Oct 9, 2006

YOUR NHTSA RECALL ON MY 2004 DODGE RAM 2500 HAS CAUSED PROBLEMS. IT IS THE ONE THAT IS SUPPOSED TO ALERT ANYONE IF THE TRUCKS SLIPS OUT OF P AND INTO R BY MISTAKE. WHAT IS ACTUALLY DOES IS HONK THE HORN AT RANDOM TIME WHILE BACKING UP. I HAUL A LOT OF TRAILER INCLUDING A 5TH RV. YOU CAN'T IMAGINE THE ANNOYANCE THIS CAUSES. IT IS ACTUALLY AS DANGEROUS AS THE FIX. IN MY CASE I WAS BACKING UP A TRAILER IN A TIGHT AREA AND ALL OF A SUDDEN THE HORN STARTS HONKING. STARTLED, I TURNED THE WHEEL JUST ENOUGH TO CATCH MY MIRROR ON A TREE. I THINK YOU WILL HAVE MORE PROPERTY DAMAGE AND INJURIES BY YOUR "FIX" THAN, THE WAY IT WAS. PLEASE SEND THE DODGE DEALERS A SOFTWARE OPTION TO RESTORE THE OLD WAY OR AT LEASE HAVE THE HORN JUST HONK ONCE. YOUR FIX HAS CREATED A VERY ANNOYING AND DANGEROUS PROBLEM. THANKS, JOHN. *NM

NHTSA ID
10170294
Incident
Oct 9, 2006
Mileage
24,333 mi
Driver assistance
Filed Apr 28, 2006

DT*: THE CONTACT STATED THE VEHICLE CONTINUES TO ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE CRUISE CONTROL HAS NEVER BEEN ACTIVATED. THE DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM.

NHTSA ID
10156392
Incident
Apr 28, 2006
Mileage
38,800 mi
Driver assistanceEngine
Filed Dec 13, 2005

DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE IT STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP MULTIPLE TIMES. HOWEVER, THE DEALERSHIP WAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN CONTACTED.*AK

NHTSA ID
10145117
Incident
Dec 13, 2004
Driver assistance
Filed Oct 12, 2004

THE ELECTRONIC THROTTLE CONTROL LIGHT KEEPS COMING ON THE TRUCK HAS BEEN IN FOR SERVICE AND THE ONLY THING THEY DO IS RESET THE COMPUTER AND BEFORE I GET HOME IT COMES BACK ON. THIS MAKES THE TRUCK STALL AND AFFECTS THE BRAKES. *NM

NHTSA ID
10095607
Incident
Oct 11, 2004
Mileage
800 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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