Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2004 Dodge Ram 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 33 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 33, in the owner's own words
In the past 6 months my steering and suspension components failed causing me to wreck and also somehow my engine bay deteriorated in turn having started a fire
While the NHTSA is looking at the later Dodge diesel pickups, the 5.9 engines commonly fail at low mileage (mine was at 100,000 miles) by the intank pump failing. Mine shut off at 45mph in traffic on State 33 in Idaho without warning.. My truck was towed to repair facility and waited 4 weeks for a substitute pump to be installed. The Turbo Diesel Register magazine commonly has articles of the hundreds of Doidge Ram owners who have been stranded and sometimes lives endangered by the pump failure. Dealers are aware of the problem, give a wink and a nod and as the part is not available, I paid nearly $1400 for a r & r fuel tank, labor, and a FASS brand pump/filter to get back on the road. This happened in August 2020 and didn't run till Sept 2020. Work order available. Truck has had 3,000 mile service it's existance, at Dodge 5 Star Dealer
MY TRUCK IS ONLY USED FOR TOWING A FIFTH WHEEL, THUS THE LOW MILEAGE. ON A TRIP, THE TRUCK STALLED WITH NO WARNING ON THE FREEWAY, LOST POWER, POWER BRAKES AND POWER STEERING IN THE 2ND FROM RIGHT LANE. I WAS BARELY ABLE TO PULL IT OVER AND STOP, IN AN UNSAFE AREA. 4 HRS LATER A TOW FOR TRUCK AND 5TH WHEEL WAS ARRANGED. THE TACOMA DODGE DEALER REPLACED THE LIFT FUEL PUMP WITH AN IN TANK LIFT FUEL PUMP. APPARENTLY THE BLOCK MOUNTED PUMP "ALWAYS FAILS AROUND 70K MILES", WHICH IS WHAT MY TRUCK HAS LOGGED. THE HEAT KILLS THE PUMP. I PAID $2106.47 FOR THE REPAIR. THE NEW PUMP FAILED IN LESS THAN 6 MONTHS OR 2K MILES. THE EVERETT DWAYNE LANE DEALER HAS THE TRUCK NOW FOR TWO WEEKS, AND CANNOT GET THE WARRANTED PUMP REPLACED FOR ANOTHER 2 WEEKS DUE TO BACK ORDER FROM MOPAR. I BELIEVE THE PUMP TO BE A DEFECT CAUSING EXTREME SAFETY HAZARD, AS NO WARNING LOSS OF POWER STEERING AND BRAKES ARE AFFECTED. SENIORS OFTEN DRIVE RV'S, MANY WOULD NOT BE ABLE PHYSICALLY TO HANDLE THE RIG WITH THIS FAILURE. EVENTUALLY A DEATH WILL OCCUR, AND PROBABLY MANY ALREADY HAVE THAT I AM UNWARE OF. RECALL SHOULD BE IMMEDIATE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW *TR
TRUCK DIES WHILE DRIVING AND MAKES IT EXTREMELY HARD TO STEER ! SEEMS TO BE SOME SORT OF FUEL PROBLEM ! THIS HAS BEEN ONGOING FOR SEVERAL YEARS AND I DON'T TRUST IT TO ATTEMPT TO DRIVE IN TRAFFIC TO A DEALER FOR REPAIRS ! THE TRUCK CURRENTLY HAS APPROX. 87,000 ORIGINAL MILES ON IT ! PROBLEM SEEM TO START SHORTLY AFTER LAST DEALER VISIT IN 2008 FOR REPLACEMENT OF A/C DUCTING UNDER DASH ! DEALER SHUT DOWN RIGHT AFTER OUR PRESIDENT TOOK OFFICE, AS DID MANY OF THE LOCAL DODGE DEALERS ! TO ME, IT ACTS AS IF THE FUEL JUST SHUTS OFF. HARD TO RESTART OR STEER - DEFINITELY A SAFETY HAZARD ! WHILE SURFING THE INTERNET FOR LIKE COMPLAINTS, MOST ALL COMPLAINTS OF THE SAME NATURE, SAY THAT DODGE IS AWARE OF THE PROBLEM AND WILL DO NOTHING ! I'M A 100 % SERVICE CONNECTED DOUBLE AMPUTEE, AND NEED THIS VEHICLE FOR TRANSPORTATION AND TRAVEL TO THE VA HOSPITAL 45 MILES AWAY FROM WHERE I LIVE ! I CAN'T AFFORD ANOTHER VEHICLE AT THIS TIME.
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE FUEL PUMP FAILED TO FUNCTION. THE VEHICLE STALLED AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN, BUT A REMEDY WAS UNAVAILABLE.THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 71,741. UPDATED 08/23/17*LJ *JS
I HAVE BEEN ON A WAITING LIST WITH OUR LOCAL DODGE DEALERSHIP TO GET MY RECALLS REPAIRED FOR SEVERAL MONTHS. EVERY TIME I CALL THEY JUST SAY I AM ON THE LIST AND THEY ARE TOO BUSY. I KEEP RECEIVING NOTICES IN THE MAIL AND WOULD LIKE TO GET THESE TAKEN CARE OF AS THERE ARE NOW SEVERAL RECALLS THAT NEED TO BE ADDRESSED. I ALSO JUST FOUND OUT FROM THE WEBSITE HERE THAT THIS SAME DEALERSHIP DID NOT FULLY COMPLETE MY LAST RECALL REPAIR. DEALERSHIP IS ALLEN SAMUELS DODGE IN WACO, TEXAS.
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V337000 (FUEL SYSTEM, OTHER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I OWN A 2004 DODGE RAM 2500 DIESEL WITH A AUTOMATIC TRANSMISSION. THIS OCCURRED ON TWO OCCASIONS THE FIRST WAS ON SATURDAY 1/31/2015 AND THE SECOND ON MONDAY 2/2/2015. I HAD JUST PULLED OUT OF MY SHOP WHEN THE ENGINE SUDDENLY ACCELERATED AT EXTREME HIGH SPEED, I SLAMMED ON THE BRAKES IMMEDIATELY HOWEVER AS ONE CAN IMAGINE THE RESPONSE TIME AND/OR THE CAPACITY OF THE BRAKING SYSTEM WAS LIMITED DUE TO THE HIGH TORQUE OF THE ENGINE. NON-THE-LESS I WAS FORTUNATE NOT TO HAVE ANY OTHER VEHICLE IN MY VICINITY. THIS SAME SCENARIO OCCUR TWO MORE TIME ON MY WAY HOME WHICH IS ABOUT 4 MILES FROM MY SHOP. THE CHECK ENGINE LIGHT CAME ON AT THE TIME OF THE FIRST OCCURRENCE. I LET THE TRUCK SIT FOR A COUPLE DAYS, HOWEVER NEEDED TO PLOW OUT FROM A LARGE SNOWSTORM. UPON RESTARTING THE TRUCK, THE CHECK ENGINE LIGHT WAS OFF AND EVERYTHING WAS BACK TO NORMAL. THINGS CHANGED APPROXIMATELY A HALF HOUR INTO PLOWING WHEN THE SUDDEN ACCELERATION OCCURRED ONCE AGAIN AND THIS TIME WITHIN INCHES OF ENDING UP IN THE DRAINAGE DITCH AT THE END OF MY DRIVEWAY. IT OCCURRED TWO MORE TIMES AS I WAS COMPLETING THE PLOWING. ALSO, OUT OF THE BLUE IT WOULD IDLE DOWN WITH NO RESPONSE WHEN I DEPRESSED THE ACCELERATOR, THEN AFTER A MOMENT OR TWO IT WOULD RESPOND. DURING THE IDLE THE VOLTAGE METER WOULD DROP TO JUST ABOUT ZERO. I DID FIND SOME REFERENCES TO THE APPS (ACCELERATOR PEDAL POSITION SENSOR) ON THE WEB, HOWEVER WHEN I CHECKED IN WITH MY LOCAL DEALER THEY STATED THAT THEY HAD NO RECALL NOTICE ON THIS. AFTER EXPERIENCING THIS, THERE IS NO DOUBT IN MY MIND THAT THIS IS QUITE A SERIOUS MATTER AND SHOULD BE LOOKED INTO. THIS SITUATION COULD EASILY CAUSE INJURY OR DEATH. I HAVE FORTY YEARS OF DRIVING EXPERIENCE AND HAVE NEVER ENCOUNTERED ANYTHING OF THIS SORT BEFORE. I WILL BE TAKING THE VEHICLE TO THE DEALERSHIP, HOWEVER I FEEL QUITE STRONGLY THAT THIS SHOULD BE COVERED UNDER A RECALL. *TR
I WAS DRIVING MY 2004 DODGE RAM 2500 5.9 DIESEL TRUCK TO WORK DURING RUSH HOUR MORNING TRAFFIC AT APPROXIMATELY 25 MPH WHEN THE CHECK ENGINE LIGHT CAME ON AND A FEW SECONDS LATER THE TRUCK SUDDENLY ACCELERATED ON ITS OWN TO ABOUT 3500RPMS. THE ROADS WERE ICED OVER FROM A PREVIOUS SNOW STORM. DUE TO THE SUDDEN ACCELERATION ON THE ICE, THE REAR TIRES BROKE TRACTION AND STARTED SLIDING SIDEWAYS BEFORE I COULD REACT TO THE SUDDEN ACCELERATION. I IMMEDIATELY APPLIED THE BRAKES WITH NO RESULTS. TRUCK CONTINUED TO SLIDE SIDEWAYS INTO THE ONCOMING LANE OF TRAFFIC WHEN AS SUDDEN AS THE ACCELERATION HAPPENED, THE RPMS DROPPED DOWN TO AN IDLE AND I WAS ABLE TO GET THE TRUCK UNDER CONTROL. LUCKILY, THERE WERE NO OTHER VEHICLES IN THE ONCOMING LANE. DEALERSHIP HAS TRUCK NOW AND IS TELLING ME THE FAULT CODE INDICATES A BAD ACCELERATION PEDAL POSITION SENSOR. IF THERE WOULD HAVE BEEN ANY VEHICLES IN THE ONCOMING LANE OF TRAFFIC AT THE TIME THE TRUCK ACCELERATED ON ITS OWN, IT WOULD HAVE ABSOLUTELY CAUSED AN ACCIDENT AND COULD HAVE KILLED SOMEONE. I HAVE NEVER FELT SO PANICKED WHEN THE TRUCK TOOK OFF ON ITS OWN. I CANNOT DESCRIBE THE FEELING OF HELPLESSNESS I FELT WHEN THIS HAPPENED. IF IT HASN'T HAPPENED ALREADY, THIS WILL CERTAINLY, AT SOME POINT CAUSE A TRAGIC ACCIDENT WITH THE LOSS OF LIFE IF NOT ADDRESSED IMMEDIATELY. I HAVE READ SEVERAL ONLINE BLOGS WHERE THIS SEEMS TO BE AN ISSUE IN OTHER 2004 DODGE RAM 2500 5.9 DIESEL TRUCKS. THESE TRUCKS NEED TO BE RECALLED IMMEDIATELY AND PARTS RE-DESIGNED TO NOT ALLOW A SUDDEN INCREASE IN ACCELERATION. *TR
VEHICLE WENT INTO THE DEALERSHIP FOR REPAIRS/REPLACEMENT OF THE GAS TANK STRAPS AND ALSO THE EXHAUST STRAPS. WAS NOTIFIED BY DEALERSHIP THAT THE FRAME WAS RUSTED AND THEY WERE ABLE TO PUT THEIR FIST THROUGH THE HOLE. CAR WAS NEVER IN A SITUATION WERE RUST LIKE THAT COULD HAVE OCCURRED. AT THIS TIME THEY ARE STATING THAT STRAPS ARE NOT COVERED DUE TO RUST. THE DEALERSHIP REPAIRED THE FRAME BY WELDING A PLATE OVER THE HOLE. NOT SURE HOW SAFE THAT IS. *TR
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND SPUTTERED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE DID RESTART BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE TRANSFER FUEL PUMP. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,300. UPDATED 6/10/14*CN THE CONSUMER STATED THE TRANSFER FUEL PUMP WAS LOCATED ON THE FRAME OF THE TRUCK, AND IT WAS KNOWN TO OVERHEAT IN THE POSITION. UPDATED 07/01/14
LIFT PUMP FAILED DURING NORMAL OPERATION WHILE TRAVELING AT HIGHWAY SPEED. LOST ALL POWER TO STEERING AND BRAKES CREATING VERY DIFFICULT TO CONTROL VEHICLE. DEALER WOULD NOT REPLACE FAILED PART AND INSTEAD PUT WHOLE NEW PUMP ASSEMBLY INSIDE FUEL TANK. THIS MEANS THEY KNOW THE CURRENT METHOD OF MOUNTING ON ENGINE BLOCK IS A DESIGN DEFECT. REVIEWED ONLINE AND FOUND OTHER COMMENTS HAVE A SIMILAR STORY. SINCE THIS IS A RE-ENGINEERING OF THE FUEL DELIVERY SYSTEM THAT THEY KNOW IS DEFECTIVE AND BECAUSE LOSING FUEL STOPS THE ENGINE CREATING AN EXTREME HAZARD FOR SUCH A LARGE VEHICLE, DODGE SHOULD BE RECALLING TRUCKS WITH THIS CONFIGURATION IMMEDIATELY TO PREVENT INJURY AND REMEDY AN OBVIOUS DEFECTIVE DESIGN. IN MY CASE, I HAVE HAD THE TRUCK SERVICED WITH THE SAME DEALER SINCE IT WAS NEW AND THEY NEVER WARNED ME ABOUT THIS, BUT CLEARLY ARE AWARE OF THIS PROBLEM. *TR
TRAVELING ON HWY AT 55 MPH WHEN TRUCK LOST ALL POWER INCLUDING POWER STEERING. NO WARNING. STEERED TO SIDE OF HWY AND STOPPED. HWY WAS UNDER CONSTRUCTION AND 50 MORE YARDS I WOULD HAVE BEEN IN MIDDLE OF ROAD BECAUSE NO SHOULDER WITH CONSTRUCTION. TRUCK RESTARTED, AND I CONTINUED ON BECAUSE IN RURAL AREA. TRUCK STOPPED AGAIN IN MIDDLE OF INTERSECTION IN TOWN ABOUT 2HRS LATER. DEALER COULD NOT LOOK AT IT UNTIL NEXT DAY, SO I HAD TO DRIVE HOME (40 MI) AND HOPE I MADE IT. BROUGHT IT BACK NEXT MORNING AND TOLD NEEDED NEW LIFT PUMP AND WOULD KEEP IT OVERNIGHT. MY DEALER'S SERVICE DEPT IS GREAT, AND THEY GAVE ME A RIDE HOME (40 MI). NO OPTION TO INSTALL ORIGINAL PUMP OF SEVERAL HUNDRED DOLLARS. HAD TO INSTALL ONE IN THE FUEL TANK WITH COST OF $1000. SEVERAL CONCERNS. ONE, THIS SEEMS TO BE AN ENGINEERING DEFECT SINCE THEY NOW INSTALL THE LIFT PUMP IN THE GAS TANK WHERE IT SHOULD HAVE BEEN ALL ALONG. TWO, THEY ARE MAKING A NICE SUM TO REPLACE IT AND PUT IT IN THE TANK. THREE, THIS IS AN URGENT SAFETY FACTOR BECAUSE WHEN VEHICLE SHUTS DOWN, THERE IS NO POWER STEERING. THERE ARE DROP-OFFS WITH NARROW SHOULDERS (OR NO SHOULDER AS IN MY CASE BECAUSE OF CONSTRUCTION) ALONG HWYS IN MY AREA. I COULD VERY EASILY HAVE GONE OVER OR DOWN THE SIDE OF ONE OF OUR HILLS. FOUR, VEHICLE CAN LOSE POWER IN THE MIDDLE OF AN INTERSECTION WHEN MAKING A TURN IN FRONT OF ONCOMING TRAFFIC (AS IT DID IN MY CASE). FIVE, THERE IS NO PRIOR WARNING OR WAY TO CHECK THE POTENTIAL OF THIS HAPPENING. WHEN THIS HAPPENED YESTERDAY AND I STARTED RESEARCHING, IT WAS THE FIRST I HAD HEARD OF IT. MY TRUCK IS SERVICED REGULARLY BY MY DEALER, AND THERE IS NO TEST FOR THIS. IT WAS A VERY SCARY SITUATION ON THE HWY AND IN THE MIDDLE OF THE INTERSECTION. THE FACT THAT I HAVE HAD THE TRUCK FOR SEVERAL YRS SHOWS THAT EVENTUALLY THEY WILL PROBABLY ALL FAIL AND SHOULD BE REPLACED BEFORE THEY DO. *TR
10 MINUTES AFTER START UP I BEGAN TO TRAVEL IN DRIVE GEAR OF AUTOMATIC TRANSMISSION. UPON ACCELERATION THE PEDAL WAS DEAD, I.E. NO POWER. THE ENGINE WAS RUNNING FINE. AFTER THE TRUCK DECELERATED TO ABOUT 10 MPH THE PEDAL WAS BACK AND WORKING. THIS HAPPENED AGAIN AFTER ABOUT 20 SECONDS. THIS BEHAVIOR CONTINUED FOR 30 MINUTES AND STOPPED. IT WAS COLDER THAT MORNING (10 DEGREES F). THE PEDAL ALSO HAD RUN AWAY ACCELERATION AT TIMES BEFORE THE PEDAL WENT DEAD. I THOUGHT IT WAS FUEL RELATED BUT THAT DOESN'T EXPLAIN THE RUN AWAY ACCELERATION. I BELIEVE IT AN ELECTRICAL PROBLEM WITH THE APPS SYSTEM? VERY SCARY THOUGH. I HOPE IT DOESN'T DIE CROSSING AND INTERSECTION. *TR
INJECTOR #4 FUEL LINE HAS BROKEN 8 TIMES. 10-10-12 WAS THE MOST RECENT. SO FAR THIS YEAR THE LINE HAS BROKEN 3 TIMES. NORTH STAR DODGE IN SAN ANTONIO HAS ATTEMPTED TO FIX THE ISSUE WITHOUT SUCCESS AT LEAST 5 TIMES. DODGE/CHRYSLER CUSTOMER CARES RESPONSE TO REPEATED FAILURE IS..."LIVE WITH IT, IT'S AN 04". I HAVE HAD FUEL SPRAY ALL OVER THE ENGINE EACH TIME. I HAVE USUALLY BEEN ON HIGHWAY OR INTERSTATE. I AM CONCERNED THIS IS GOING TO EVENTUALLY RESULT IN A FIRE OR ACCIDENT. *TR
FUEL LIFT PUMP IS FAILING; TRUCK WILL LOSE POWER ON FREEWAY AND MAY NOT START. DODGE HAS NOT INSTITUTED A RECALL BUT SHOULD ASAP.
2004 DODGE 2500 TRUCK. CONSUMER STATES PROBLEM WITH LIFT PUMP *TGW THE CONSUMER WAS INFORMED BY A MECHANIC THAT THE LIFT PUMPS FAIL WITH 50,000-60,000 MILES BECAUSE THEY WERE MOUNTED ON THE PORT SIDE OF THE ENGINE BY THE FUEL FILTER BY THE HEAT MOTOR. WHEN THE PUMP FAILED, THE ENGINE HAD NO WAY TO GET FUEL UP FROM THE FUEL TANK. THE CONSUMER STATED THE VEHICLE HAD TO BE TOWED. *JB
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED WHEN TRYING TO EXIT THE HIGHWAY. THE EMISSIONS WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENTAL PANEL AFTER THE STALL. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO A DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THEY WOULD NEED TO REPLACE THE CIRCUIT IN THE FUEL PUMP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 38,000.
FUEL LIFT PUMP FAILURE. *TR
WHILE EXITING A HIGHWAY OFF RAMP AT HIGHWAY SPEEDS (60-65MPH) TRUCK DIED WITH NO WARNING OR ALARMS IN A CURVE. I LOST ALL POWER STEERING AND MOST BRAKING. AS I APPROACHED NEAR EDGE OF EMBANKMENT WITH NO STEERING OR RAPID BRAKING, I WAS ABLE TO REFIRE MOTOR FOR ABOUT 5 SECONDS WHICH GAVE ME POWER STEERING BACK AND I WAS ABLE TO AVERT GOING OFF OF A STEEP EMBANKMENT, AND AVOIDED ACCIDENT. AFTER TOWING TO LOCAL DEALERSHIP IT WAS DETERMINED THAT MY FUEL LIFT PUMP HAD FAILED. DODGE HAS BEEN AWARE OF THESE PROBLEMS FOR SOMETIME WITH THESE TRUCKS. REPAIR WAS OVER 700 DOLLARS. TRUCK HAD AROUND 54K MILES. *TR
THERE WAS NO SYMPTOMS THAT THERE WAS GOING TO BE A FAILURE. FUEL LIFT PUMP STOPPED WORKING AND TRUCK CUT OFF WHILE GOING 55MPH LEAVING A 6000LB TRUCK WITH NO POWER STEERING OR POWER BRAKES. HAPPENED WITH 62326 MILES ON TRUCK. HAD THIS PUMP FAILED 30 SECONDS LATER MY TRUCK WOULD HAVE BEEN GOING THROUGH A RED LIGHT BECAUSE I WOULD NOT HAVE BEEN ABLE TO STOP. DODGE AND CUMMINS DO NOT SUPPLY A PUMP IN THIS LOCATION FOR 2003-2004 DODGE RAM TRUCKS ANYMORE. WHEN THEY DID SUPPLY IT WAS APPROXIMATELY $350.00, THEY HAVE RETROFITTED A NEW PUMP IN THE FUEL TANK THAT COST $1000.00. THERE ARE MANY COMPLAINTS ON DIESEL TRUCK FORUMS ABOUT THE SAME PROBLEM WITH THIS TRUCK. DODGE WILL NOT PUT OLD FACTORY STYLE FUEL PUMP ON THESE TRUCKS ANYMORE FOR A REASON. *TR
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500 QUAD ST/SLT. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHAKES VIOLENTLY WHILE DRIVING APPROXIMATELY 70 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FRONT STABILIZER ROD AT THE COST OF $1,000. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER STATED THAT THE TIRES NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 109,500 AND CURRENT MILEAGE WAS 109,900. UPDATED 10/06/09. *LJ THE CONSUMER STATED THE TIRES WERE WORN OUT ON THE OUTSIDE ONLY. EVEN WHEN THE VEHICLE HAD AN ALIGNMENT AND THE TIRES ROTATED THE PROBLEM STILL REMAINED THE SAME. THE FUEL PUMP MODULE WAS REPLACED. UPDATED 10/09/09.*JB
I AM CONCERNED WITH MY 2004 DODGE P/U 2500 DIESEL. ON 1/17/08 I HAD TO HAVE MY TRANSFER PUMP (FUEL PUMP) REPLACED. WHEN IT WENT OUT I WAS DRIVING AND HAD NO PRIOR WARNINGS THAT IT WAS GOING OUT OR WAS BAD. WHEN IT WENT OUT I WAS STRANDED AND HAD TO BE TOWED BUT WAS LUCKILY IN A SITUATION WHERE I COULD MANEUVER MY TRUCK TO THE SIDE OF THE ROAD SAFELY. WHEN I CALLED THE DEALERSHIP LATER THAT DAY TO SEE IF THEY HAD A CHANCE TO DIAGNOSE THE PROBLEM THE SERVICE GUY I TALKED TO SAID HE HADN'T LOOKED AT IT, BUT WAS POSITIVE IT WAS THE FUEL PUMP DUE TO THE AMOUNT OF THEM THEY HAVE HAD TO REPLACE. IT SEEMS TO BE VERY COMMON FOR THIS YEAR TRUCK AND PREVIOUS YEAR DODGES TO HAVE THIS PROBLEM. THE DEALERSHIPS ARE VERY AWARE OF IT AND ARE NOW REPLACING THEM WITH THE NEW STYLE THAT SEEM TO NOT HAVE THE PROBLEMS OF THE PRE-2005'S. I CHECKED WITH THE DEALERSHIP TO SEE IF MY TRANSFER PUMP HAD BEEN REPLACED WITH THE NEW STYLE PUMP AND WAS TOLD NO THAT IT BEEN REPLACED WITH THE OLD STYLE THAT HAVE ALL THE PROBLEMS. MY TRUCK IS STILL UNDER WARRANTY AND I FEEL THAT DUE TO THE SAFETY ISSUES THAT COULD COME FROM YOUR PUMP GOING OUT WHILE DRIVING THEY SHOULD BE RECALLED AND REPLACED WITH THE NEW STYLE PUMP WHETHER YOUR UNDER WARRANTY OR NOT. IT SEEMS RIDICULOUS THAT THE DODGE DEALERSHIPS ARE VERY AWARE OF THE PROBLEMS OF THE PRE 2005 TRUCKS YET DODGE IS NOT RECALLING AND REPLACING THEM WITH THE NEW ONES. THANK YOU FOR YOUR TIME. JEREMY FRAIJO *TR
THE FUEL PUMP ON MY DODGE DIESEL FAILED ON ME WHILE DRIVING WITH MY WIFE AND 2 MONTH OLD DAUGHTER DURING ONE OF THE WORST SNOW/ICE STORMS OF THE SEASON. WE WERE IN RURAL CENTRAL MISSOURI ABOUT 7 MILES FROM THE NEAREST TOWN. FORTUNATELY WE WERE IN AN AREA WHERE WE HAD CELL PHONE SERVICE AND WERE ABLE TO CALL A FRIEND TO COME AND GET US. WHAT MAKES ME FURIOUS IS THAT I LATER FOUND OUT THIS TYPE OF MALFUNCTION IS VERY COMMON AND DODGE HAS ACTUALLY DISCONTINUED THE ORIGINAL UNDER HOOD FUEL PUMP BECAUSE OF IT'S POOR HISTORY AND I HAD TO PAY ALMOST $900 TO HAVE AN IN TANK FUEL PUMP INSTALLED. I FEEL THIS SHOULD BE A RECALL ITEM BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY FOR THEIR POOR ENGINEERING. *TR
THE TRUCK LOST POWER ON THE ON-RAMP TO A FREEWAY, TWO DAYS LATER IT DIED IN THE MIDDLE OF THE HIGHWAY AND I HAD TO PUSH IT OFF THE ROAD. TOOK IT INTO THE SHOP AND IT INDICATED A LIFT-PUMP FAILURE. WHEN IT WAS REPAIRED (UNDER WARRANTY - I HAD TO PAY THE DEDUCTIBLE AND THE COMPUTER UPGRADE FEE) THE DEALERSHIP PUT IN WHAT THEY TOLD ME WAS A "MANDATORY" RETRO-KIT, MOVING THE LIFT-PUMP FROM THE FIREWALL INTO THE FUEL TANK. IF THEY ARE MAKING MODIFICATIONS WHEN THEY REPAIR UNDER WARRANTY SHOULDN'T THIS BE A RECALL? I NOTICED THAT IT IS A RECALL FOR FIRE-TRUCKS, AMBULANCES AND ETC... SO IT SHOULD BE A RECALL FOR REGULAR TRUCKS TOO. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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