RoadVitals

2017 Dutchmen Voltage

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 13, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jan 7, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2017 Dutchmen Voltage, most frequently naming the other / unspecified and suspension categories. 5 safety recalls have been issued covering this model year; and 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V026000

STRUCTURE; TIRES

Jan 7, 2019
288 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Endurance and 2017-2019 Dutchmen Voltage Travel Trailers. The tires may contact with the rear floor support, affecting the trailer's handling.
The risk: Tire contact with the floor support while being towed can affect vehicle handling, increasing the risk of a crash.
The remedy: Keystone has notified owners, and dealers will cut a notch in the floor support to provide sufficient clearance between the tire and the floor support, free of charge. The recall began on January 15, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-338.
Keystone RV CompanyManufacturer number 19-338View on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
17V335000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

May 23, 2017
249 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2017-2018 Dutchmen Voltage trailers equipped with the Onan 5.5 generator option. The fuel line may have been clamped incorrectly to the generator.
The risk: The incorrectly clamped fuel line may disconnect, possibly causing a fuel leak and increasing the risk of fire.
The remedy: Keystone will notify owners, and dealers will properly clamp the fuel line to the generator, free of charge. The recall began on May 31, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-285.
Keystone RV CompanyManufacturer number 17-285View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed May 13, 2020

LEAF SPRING HANGERS ARE BENDING FROM TURNS DUE TO POOR DESIGN AND NO REINFORCEMENT. AFTER SO MANY TIMES THAT THEY BEND BACK AND FORTH STRESS POINTS ARE CREATED AND THE METAL FATIGUES AND SNAPS, AND THE SUSPENSION AND AXLE BECOMES UNHINGED FROM THE TRAILER AT THE POINT OF FAILURE WITHOUT THE KNOWLEDGE OF THE PERSONS TOWING IT, CREATING ERRATIC HANDLING. IF ANY OF THE OTHER 3 SPRING HANGERS TO THAT AXLE HAS THE SAME FAILURE THE WHOLE AXLE CAN COME UNATTACHED TO THE TRAILER. THEIR ARE COMPANY'S THAT ARE MAKING AND SELLING AFTERMARKET PARTS TO FIX THE PROBLEM BUT THE MANUFACTURER IS DOING NOTHING ABOUT IT SO FAR. HTTP://WWW.MORRYDE.COM/PRODUCTS/108-PERFORMANCE-CROSSMEMBERS-BY-MORRYDE*DT*DT*JB*JS *TR

NHTSA ID
11324376
Incident
May 11, 2020
Mileage
10,000 mi
Other / unspecified
Filed Jul 3, 2018

WESTLAKE TIRES FAILING ' OPERATING TIRE PRESSURE: 80PSI COLD ' AVG OPERATING SPEED: 55-60MPH ' TRAILER LOAD: LIGHT, NO TOY IN THE REAR ' EEZTIRE TIRE PRESSURE MONITORING SYSTEM - 4 SENSORS NOVEMBER 1, 2017 ' APPROX MILEAGE AT TIME OF INCIDENT: 1,300 MILES SINCE PURCHASE DATE LEFT ON NOV 1, 2017 FOR A TRIP FROM CA TO CO. BEING VERY WEARY OF THE TIRES FROM ALL THE REPORTS I HAD BEEN READING, I ALWAYS CHECK THE TIRE FOR WEAR AT EVERY STOP. UPON ARRIVING IN HEBER CITY, UTAH WE NOTICED THAT ONE OF THE TIRES (DRIVER-SIDE FRONT) WAS WEARING STRANGE. THE OUTER TREAD WAS WORN MORE THAN THE REST OF THE TIRE. WE MADE THE DECISION TO CONTINUE ON THE FINAL 200 MILES TO OUR DESTINATION. WE MADE SEVERAL STOPS PAYING CLOSE ATTENTION TO THE TIRE WEAR. ONCE ARRIVING, I HAD THE TIRE REPLACED AT BIG O TIRES IN CRAIG, COLORADO. JUNE 18, 2018 ' APPROX MILEAGE AT TIME OF INCIDENT: 2,500 MILES SINCE PURCHASE DATE ON OUR RETURN TRIP FROM CO TO CA ON JUNE 20, 2018, WE STOPPED IN HEBER CITY, UTAH FOR FUEL. UPON CHECKING THE TIRES, I FOUND THAT ONE OF THE WESTLAKE TIRES HAD LOST APPROX 40% OF A COMPLETE SECTION OF TREAD, ONLY THE STEEL CORDS WERE LEFT. THE TIRE HAD NOT LOST TIRE PRESSURE NOR HAD THE TEMP CLIMBED TO RAISE THE ALARM ON THE TPMS SYSTEM. LUCKY WE HAD CAUGHT THIS BEFORE THE TIRE BLEW APART AND CAUSED ANY DAMAGE OR INJURY. WE PROCEEDED TO A LES SCHWAB TIRE CENTER LESS THAN MILE AWAY WHERE I HAD ALL 4 TIRES REPLACED WITH SAILUN 14PLY TIRES. THESE TIRES HAD LESS THAN 3000 MILES ON THEM. THERE ARE HUNDREDS OF REPORTS OF THESE TIRES FAILING. THEY ARE SEVERELY OVER-RATED AND NEED TO BE PULLED OFF THE MARKET AND A NATION-WIDE RECALL ISSUED, HOPEFULLY BEFORE SOMEONE LOOSES THEIR LIFE.

NHTSA ID
11105346
Incident
Jun 20, 2018
Mileage
2,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KSB-191007

EQUIPMENT; STRUCTURE

Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.

KSB-191007

EQUIPMENT; STRUCTURE

This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.

16-258

ELECTRICAL SYSTEM:WIRING

THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 16-258 FOR THE VOLTAGE ENERGY MANAGEMENT.

16-273

ELECTRICAL SYSTEM:WIRING; EQUIPMENT

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 16-273 FOR THE VOLTAGE GENERATOR HOUR METER.

16-273

ELECTRICAL SYSTEM:WIRING; EQUIPMENT

THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 16-273 FOR THE VOLTAGE GENERATOR HOUR METER.

16-273

ELECTRICAL SYSTEM:WIRING

THIS ADVISORY 16-273 INVOLVES CERTAIN VOLTAGE FIFTH WHEELS. IT HAS BEEN DETERMINED THAT ON SOME 2017 VOLTAGE MODELS THE GENERATOR HOUR METER WILL NOT TURN OFF DUE TO THE WIRES BEING CONNECTED INCORRECTLY ON THE BACKSIDE OF THE HOUR METER.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dutchmen Voltage by model year
YearComplaintsRecallsInvestigationsIssue Index
2022120—
2021130—
2020030—
2019020—
2018030—
2017Viewing250—
2016050—
2015260—
2014120—
2013010—
2012430—
2011150—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.