2016 Ford Edge Airbags Problems

Head on collison. Air bags did not deploy. Car was totaled.

NHTSA ID

11632098

Incident

Oct 21, 2024

The contact owns a 2016 Ford Edge. The contact stated that while driving at 60 MPH, the vehicle ahead abruptly stopped, and the contact was unable to slow the vehicle in time. As a result, the contact's vehicle rear-ended the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V123000 (Air Bags), but the VIN was not included. A police report was filed, but no injuries were reported. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 115,000.

NHTSA ID

11591831

Incident

Oct 28, 2023

Mileage

115,000 mi

The contact owns a 2016 Ford Edge. The contact stated that the air bag in the steering wheel would suddenly detach causing the air bag to fall from the housing. The contact had to manually install the air bag into the housing. The contact stated that the failure recurred while turning the steering wheel. The dealer had not been contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000. The dealer was contacted and fixed the issue at no cost.

NHTSA ID

11465423

Incident

May 9, 2022

Mileage

84,000 mi

FRONT END IMPACT INTO A TREE; MULTIPLE AIRBAGS DEPLOYED WITH THE EXCEPTION OF THE PRIMARY DRIVER'S SIDE STEER WHEEL AIRBAG. THE CAR SENSED AND ATTEMPTED TO CALL 911 BUT WAS IN A RURAL AREA. JUST CONCERNED ABOUT WHY THAT WITH ALL THE OTHER AIRBAGS DEPLOYED AND NO SENSOR NOTED TO ACTIVATE THE STEERING WHEEL AIRBAG.

NHTSA ID

11376016

Incident

Nov 21, 2020

Mileage

73,000 mi

TL* THE CONTACT OWNED A 2016 FORD EDGE. WHILE DRIVING AT A LOW RATE OF SPEED, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY UPON INITIAL IMPACT. AS A RESULT, THE CONTACT'S UPPER BODY WENT INTO THE PASSENGER SEAT AND CAUSED HIS FOOT TO BECOME WEDGED INTO THE ACCELERATOR PEDAL. THE VEHICLE THEN CRASHED INTO A GARAGE. ONLY THE DRIVER'S SIDE LEG AIR BAG DEPLOYED DURING THE SECOND IMPACT. THE CONTACT SUSTAINED AN INCOMPLETE SPINAL CORD INJURY, WHICH CAUSED HIM TO HAVE NECK SURGERY. THE DRIVER OF THE OTHER VEHICLE SOUGHT MEDICAL ATTENTION FOR THEIR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY (CLAIM NUMBER: 01-001-969010). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24820768. THE FAILURE MILEAGE WAS 44,857.

NHTSA ID

11278698

Incident

Oct 22, 2019

Mileage

44,857 mi

I WAS TRAVELING 35 MPH ON HIGHWAY 20/20 IN GARDEN CITY IDAHO, A CAR PULLED OUT OF A PARKING LOT WITHOUT STOPPING. I HIT THE DRIVERS SIDE OF HIS CAR. MY EDGE WAS TOTALED. I HIT HARD AND HAD A PASSENGER IN THE FRONT SEAT AND TWO MORE IN THE BACK. THE AIRBAGS DID NOT DEPLOY AND I FEEL THEY SHOULD HAVE. THE ONLY ONE THAT DID WAS THE SKIRT AIRBAG AT MY LEGS.

NHTSA ID

11232789

Incident

Apr 6, 2019

Mileage

64,498 mi

TAKATA RECALL

NHTSA ID

11152182

Incident

Jan 1, 2017

TAKATA RECALL AUTONATION HAS SENT A LETTER FOR RECALL ON TAKATA AIRBAGS BUT HAS NO REPLACEMENT AIRBAGS.THERE IS ALSO A RECALL FOR CORRODED GAS TANK. I SEE NONE OF THESE IN YOUR RECALL DATABASE SO I ASSUME THE RECALL HAS BEEN RESCINDED.I WAS WAITING FOR AIRBAGS TO COME IN TO GET IT REPAIRED TOGETHER. THAT NEVER HAPPENED. THIS IS A COMPLAINT ABOUT THE PROCESS WHICH LEAVES IT UNRESOLVED BY FORD.

NHTSA ID

11151990

Incident

Aug 1, 2017

SEPT 5,2018 HAD A BAD ACCIDENT WHOLE FROM END CRUSHED HIT MY HEAD ON SIDE WINDOW AND BRUISED RIBS FROM SEAT BELT AIR BAG NEVER WENT OFF. THE OTHER CAR INVOLVED AIR BAGS DEPLOYED FRONT AND SIDE, COLLISUION SHOP EVEN SAID AIR BAGS SHOULD HAVE GONE OFF THE CAR WAS IN MOTION CROSSING STREET ON A CITY STREET COULDN'T EVEN DRIVE CAR HAD TO BE TOWED

NHTSA ID

11127984

Incident

Sep 5, 2018

Mileage

138,600 mi

I HAD AN ACCIDENT ON NOVEMBER 30, 2016. I WAS HIT HEAD ON ON A CITY STREET AND SPUN AROUND. I TRIED TO PUT MY FOOT ON THE BRAKES BECAUSE MY CAR KEPT GOING BUT THE AIRBAG WAS IN THE WAY AND I COULDN'T GET TO THE BRAKE. MY CAR KEPT GOING AND I WAS HEADED FOR AN OFFICE BUILDING. I RAN INTO THE BUILDING BECAUSE I COULDN'T GET MY FOOT ON THE BRAKE DUE TO THE AIRBAG IN THE WAY. THIS ACCIDENT COULD HAVE BEEN MUCH WORSE IF THERE WERE OTHER CARS IN THE AREA THAT I NEEDED TO AVOID OR IF I WAS HEADED FOR A CLIFF MY CAR WAS TOTALED.

NHTSA ID

11092032

Incident

Nov 30, 2017

Mileage

30,000 mi

TAKATA RECALL- ADAPTIVE STEERING FAULT-MY VEHICLE WAS PURCHASED ON NOVEMBER 16, 2016 AND IN THAT TIME ITS BEEN TO THE DEALERSHIP 3 TIMES FOR AN ADAPTIVE STEERING FAULT WARNING THAT CAME ON SHORTLY AFTER PURCHASING THE VEHICLE, TO WHICH NO ONE COULD FIGURE OUT WHY. BY MY THIRD ATTEMPT TO BRING THIS TO THE DEALERSHIP THEY FINALLY TOLD ME THAT HAD TO REPLACE THE WHOLE STEERING WHEEL. THE DEALERSHIP THEN SHOWED ME A NOTICE THAT WAS SENT OUT BACK BEFORE I BOUGHT MY CAR THAT THIS WAS AN ISSUE REGARDING THE STEERING THIS NOTICE WAS DATED NOVEMBER 3, 2016. I ORIGINALLY BOUGHT THIS VEHICLE FOR ITS SAFETY DUE TO HAVING A 5 YEAR OLD AND CURRENTLY PREGNANT, THEN TO FIND OUT THAT THIS HAD A DEFECT BEFORE PURCHASING THAT I WAS UNAWARE OF AND YET LEAD TO BELIEVE IT WAS STILL SAFE. THEN I RECEIVED A RECALL FOR THE DRIVERS SIDE AIRBAGS NOT FULLY FILLING UP AND THOSE HAD TO BE REPLACED. I HAVE CALLED BACK IN JUNE WHEN I RECEIVED THE LETTER AND HAVE BEEN TOLD THAT THEY ARE STILL WAITING FOR THE PARTS TO COME IN. IT IS NOW SEPTEMBER 26 WITH NO ANSWERS ON WHEN THESE TWO WILL BE FIXED FOR A 4TH TIME. I WAS TOLD THAT WHEN REPLACING THE STEERING WHEEL I MIGHT LOSE OUT ON SOME OF THE TECHNOLOGY THAT I PURCHASED MY CAR WITH AND I EXPECT SOME KIND OF COMPENSATION FOR THIS. THE STEERING DEFECT WARNING WOULD RANDOMLY COME ON, SOMETIMES WHEN I TURNED THE CAR ON, SOMETIMES WHEN I TURNED THE WHEEL, SOMETIMES WOULD TURN OFF AND THEN RANDOMLY COME BACK ON. THE DEALERSHIP DID DO A SOFTWARE UPDATE WHICH CHANGED THE FEEL OF THE STEERING WHEEL COMPLETELY AND THE WARNING CAME BACK ON TWO DAYS LATER. AS YOU CAN SEE THIS BRAND NEW VEHICLE ISN'T EVEN A YEAR OLD AND HAS BEEN IN THE SHOP MORE THAN MY USED CAR. EVERY TIME I HAVE TO LEAVE MY CAR AND THEY REFUSED TO GIVE ME A LOANER CAR MAKING ME MISS WORK EVERY TIME.

NHTSA ID

11029951

Incident

Jun 26, 2017

Mileage

12,000 mi

THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL

NHTSA ID

11013877

Incident

Aug 8, 2017

Mileage

11,000 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V123000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT SPOKE WITH THE JACKIE JONES FORD DEALER WHERE IT WAS INFORMED THAT THE CONTACT THAT THEY HAD NO PARTS AND THE REPAIR WOULD NOT BE ABLE TO BE COMPLETED FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11001599

Incident

Jun 27, 2017

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V123000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE UPDATED 06/21/17*LJ UPDATED 10/20/2017*JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/20/2017*JS

NHTSA ID

10983498

Incident

Mar 1, 2017

PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE IS A COMPLIANCE RECALL CALL 17C02 FOR AIRBAGS. IN SPECIFIC THE DRIVERS AIRBAG. PARTS FOR THIS RECALL WILL NOT BE AVAILABLE UNTIL LATE SECOND QUARTER 2017. I FEEL THIS VEHICLE IS A DISASTER, NOT SAFE, AFRAID TO DRIVE AND THAT FORD SHOULD JUST GIVE ME A NEW ONE!! VERY DISAPPOINTED WITH FORD. WE ARE FORD CAR BUYERS AND HAVE BEEN FOR AT LEAST 20 YRS.

NHTSA ID

10969435

Incident

Mar 27, 2017

Mileage

4,700 mi