Owner-reported complaints naming the seat belt system, filed with NHTSA
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Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2016 Ford Edge submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
This is the second time the driver seatbelt has locked itself and won't extend. The fix is to remove the seatbelt and send it in for repair. This seems serious as it forces me to drive without a seatbelt.
The contact owns a 2016 Ford Edge. The contact stated that the seat belt behind the driver's side in the second row failed to retract and became inoperable. The vehicle was not diagnosed or repaired. The contact stated that in 2020 the passenger’s side second row seat belt had failed to retract. The vehicle was repaired; however, most recently, the seat belt failure reoccurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Both rear seat belts are retracted and locked making them inoperable. This has been an issue with this car since 20,000 Miles. The rear right passenger seat belt was the first to fail and was repaired by ford dealership taking over 12 months just to get new part from Ford. Less than 10,000 miles later seat belt failed. Approximately 6,000 miles after the right rear seat belt failed the driver side rear seat belt has failed. Down to only rear center seat belt working.
Seat belt assembly. Pretensionor stuck in locked position and seat belt will not retract or expand. Yes safety is at risk. Seat belt is no longer usable and hapend when I was not at home. My child was unable to be properly restrained. Inspected by mechanic . The seat belt on the rear driver side is about to fail as well per mechanic. This is a known issue but was not recalled on my vehicle.
I have a 2016 Ford Edge. Bought my car 2018. I Have never used the back seat driver side seat belt only a few times. When I switched my daughter out of her car seat(who was born the year I got my car) I had no need for the seat belt. Until now when I switched her to her booster seat. Now the seat belt lap strap is locked and not able to come out. There for I can't use that seat at all. And have to put her in the middle. My son is too tall to sit in the middle seat. But too young to sit in the front. I took my car into the dealership and called a different dealership and they said the seat belt may be an aftermarket. They had never seen one that has the airbags in them. So we need to order you just a normal seat belt, and it's on back order. So now I have to wait [XXX] only knows how long. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Drivers side seatbelt won’t work. Won’t retract. Just hangs there
The contact owns a 2016 Ford Edge. The contact stated that the passenger’s side rear seat belt failed to retract. The vehicle was taken to the local dealer where it was diagnosed and determined that the retractor needed to be replaced. The vehicle was repaired. Approximately two weeks later, the driver's side rear seat belt retractor became inoperable but was not diagnosed or repaired. The manufacturer was contacted and referred him to the NHTSA Hotline. The approximate failure mileage was 70,000.
The contact owns a 2016 Ford Edge. The contact stated that the front driver’s side seat belt failed to release and remained locked in hot weather over 80-degrees. The contact stated that the seat belt remained locked until the temperature lowered. No warning light was illuminated. The vehicle was taken to the dealer where an unknown part was ordered. The manufacturer was notified of the failure and the contact was provided the number to call the NHTSA Hotline. The failure mileage was approximately 79,000.
CAR STEERING HARD TO KEEP WHEEL STRAIGHT. TROUBLE LIGHT INDICATES ADAPTIVE STERRING FAULT. THIS SHOULD BE UNDER WARRANTEE, AS THIS IS HAPPENING TO MANY PEOPLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .