Owner-reported complaints naming the seat belt system, filed with NHTSA
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Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2015 Ford Escape submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My child got into the back passenger seat and wasn’t able to click her seatbelt into the buckle. I used a flashlight to see if something had gotten stuck in it, there’s nothing. It simply won’t click in. The red button can be pressed down but won’t allow the seatbelt to go into it. I used this same seatbelt and could buckle into both other buckles.
I recently purchased this vehicle. The driver seatbelt does not retract snugly when fastened. The tensioner is not working. I am afraid it will not hold me if I crash. I will fix this. It is a serious safety issue!
Drivers side, front seatbelt buckle is not latching properly without multiple attempts. Release latch seems to stick when depressed to release the belt, so then will not latch the next time it is inserted.
Sunroof will not close and every time it rains it leaks so much to the point that it’s going to cause more electrical issues. I will not take this back to the Randy Marion dealership in west Jefferson NC they also sold me this car with a bad transmission which ended back up in the shop for 3 plus months. They were completely incompetent about handling the situation. So I will not go back to them. Also they sold this cat with seatbelts that are so lose if I were to have a wreck I would probably go through the windshield. They didn’t want to repair that without me handling the bill.
Older man pulled out in front of me, I t-boned his truck going 47 mph. His insurance totaled it. The airbags never deployed.
The contact owns a 2015 Ford Escape. The contact stated while starting the vehicle, the contact became aware that the front driver’s side seat belt was inoperable. The contact stated that the seat belt failed to latch properly, and the contact had to pull the seat belt several times to securely latch the seat belt. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for additional assistance. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 126,000.
The cars electrical system has failed multiple times while driving leading to no headlights , brake lights and all other electrical components. we have had vehicle serviced by multiple different mechanics including ford dealership however problem persists shortly after repair each time. vehicle does not display any forewarning of failure such as no check engine lights or any indication that anything is wrong. all services and inspections show nothing is wrong however vehicle service records show electrical system and battery serviced/changed multiple time due to reoccurring problem. manufacturer says that our vin is not included in the recall however vehicle has all same issues as recalls from May 2014 to July 2015 .Vehicle was manufactured April 04,2015. how are vehicle does not fall under any of these recalls is beyond my understanding , at this point in time vehicle does not run due to multiple mechanics being unable to pin point or fix electrical issues. Would like vehicle reinspected for any of these recalls and car fixed and safe to drive.
After purchasing suv the back seatbelt buckle popped while holding carseat. Second incident while driving car shut off and radio made a popping noise electrical issues stored happening Radio went out electrical functions won’t stay positioned back camera is blinking on an off upside down
DRIVERS SEATBELT DOESN'T LATCH PROPERLY. I HAVE TO KEEP PULLIN THE SEAT BUCKLE IN AND OUT SEVERAL TIMES UNTIL IT FINALLY LATCHES. THIS OCCURS PRETTY MUCH EVERY TIME I PUT ON THE SEATBELT. DOWN BELOW I HAD TO SELECT A DATE WOULDN'T LET ME GO BACK FURTHER THAN JAN. BUT THIS HAS BEEN GOING ON SEVERAL MONTHS SINCE LAST YEAR. I GOT THE CAR USED IN JUL 2020
MY DRIVER SIDE SEAT BELT PULLS OUT, HOWEVER, IF IT COMES OUT TOO FAR, IT DOESN'T GO BACK TO BEING TIGHT, LIKE IT SHOULD. THE CAR IS STATIONARY WHEN THIS HAPPENS.
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH OR BUCKLE SECURELY. THE CONTACT CALLED LOCAL DEALER THOROUGHBRED FORD LOCATED AT 8501 N. BOARDWALK AVE, KANSAS CITY, MO 64154, (816) 505-1818 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 40,000.
THE REAR SEAT BELT BUCKLE WAS CRUSHED WHEN REAR SEAT WAS FOLDED OVER. IT NO LONGER WORKS. *TR
WE BOUGHT THIS CAR USED WITH 33000 MILES. IT NOW HAS 46000 MILES. AT 37000 MILES THE PASSENGER SEAT BELT STARTED TO RANDOMLY LOCK UP. IT WOULD PIN MY WIFE TO THE SEAT BACK. EVERY TIME WE HAD TO STOP THE CAR TO UNBUCKLE, THEN FEED THE BELT BACK INTO THE MECHANISM TO PULL IT BACK OUT. IF SHE LEANED FORWARD TO ADJUST THE RADIO IT WOULD SOMETIMES LET OUT AN INCH OR TWO OR THREE, THEN LOCK. WE THEN HAD TO STOP THE CAR, UNBUCKLE AND FEED IT BACK IN, THEN START OVER. SOMETIMES IT LOCKS IN PLACE AS SOON AS SHE BUCKLES UP BE FORE I START THE CAR. SOMETIMES IT WILL GO SEVERAL DAYS WITH NO ISSUE. OUR LOCAL DEALER IS MULLINAX FORD OF OLYMPIA WA.THEY REPLACED IT UNDER THE 50000MILE SAFETY WARRANTY. IT DID NOT FIX THE ISSUE. IT STILL RANDOMLY LOCKED UP AND WE HAVE TO STOP THE CAR TO UNBUCKLE AND FEED IT BACK IN. THEY RE[PLACED IT AGAIN. IT STILL LOCKS UP. I TRIED MOVING THE ADJUSTABLE UPPER ANCHOR POINT. THAT SEEMS TO FIX THE PROBLEM FOR THAT DAY. THE NEXT DAY ITS BACK. THEY CLAIM THERE IS NOTHING WRONG. "THIS IS NORMAL." MY 1973 PINTO DID NOT DO THIS, NOR DID MY 1993 AEROSTAR OR MY 1985 PONTIAC. MY 1993 F150 PICK UP DOES NOT ACT LIKE THIS. MY CONCERN IS THAT IN THE EVENT OF A CRASH SHE WILL BE STUCK IN THE CAR IF THE RELEASE BUTTON IN DAMAGED OR UNREACHABLE. I CAN'T BELIEVE THIS IS NORMAL. MY DAUGHTER INFORMS ME THAT THE RIGHT SIDE REAR BELT HAS STARTED TO DO THIS. SO BOTH BELTS ON THE RIGHT SIDE HAVE ISSUES, BUT NOT THE LEFT SIDE. WHAT IS WRONG WITH THESE BELTS? IS THERE A DESIGN OR PRODUCTION CHANGE THAT NEEDS CORRECTION? PLEASE INVESTIGATE. I HAVE SUPPORTING DOCUMENTATION INCLUDING EMAILS WITH FORD, BUT YOUR SYSTEM WILL NOT ACCEPT THEM DUE TO FILE SIZE. I'LL TRY ANYWAY. NOPE. PLEASE CONTACT ME. I CAN EMAIL OR FAX THEM TO YOU. IT HAPPENS AT ANY SPEED 0 TO 70 AT ANY THROTTLE OR BRAKE SETTING.
SEAT BELT NO LONGER RETRACTS. I DON'T KNOW EXACT DATE BUT ITS BEEN A FEW WEEKS.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .