Suspension issue
- NHTSA ID
- 11742224
- Incident
- Feb 5, 2026
Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2015 Ford Escape submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Suspension issue
DRIVER'S SEAT STOP WORKING AND THE ENGINE LEAKS AND THE SUSPENSION WENT BAD AND TRANSMISSION STOPPED IN THE MIDDLE OF TRAFFIC ON FOULK ROAD IN WILMINGTON DELAWARE APRIL 18, 2025 AND WAS VERY SCARED AND NERVOUS..
I NEED HELP REPAIRING MY TRANSMISSION ON MY 2015 FORD ESCAPE SE IT'S COSTING ME $5,000 TO BE REPAIRED THAT I DON'T HAVE..
driving 2015 Ford Escape slowly in parking lot Steering Assist Fault- service needed' message appeared on screen, and steering seemed to become unpowered. I maneuvered it to park, turned ignition to off. Turned back on and all seems fine on day 2 - (This vehicle does not have replaceable power steering fluid.) Auto Parts store helper tested battery, alternator and starter all fine.
Ford Escape had a history of transmission issues prior to the 2015 vehicle I purchased used in Feb 2018. I was told the rough shifting and vehicle skipping (which started gradually the winter of 2021/2022) can be a hardware, software, shutter or torque problem. Even though there are class actions suits to resolve the software and hardware problems, Ford has not provided any assistance, instead expecting me to replace the transmission at my expense quoting the highest repair price despite not having an actual diagnostic which they also expect me to pay $169.00 for.
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE AND THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCK ABORBERS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. CHAPMAN FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. *BF *JB
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE OF THE VEHICLE MOVED AND SHIFTED INADVERTENTLY. ALSO, THE REAR OF THE VEHICLE MADE AN ABNORMAL CLUNKING SOUND. DUE TO THE FAILURE, THE REAR PASSENGER TIRE WAS DETERIORATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (MULLINAX FORD OF PALM BEACH, 1210 NORTHLAKE BLVD, LAKE PARK, FL 33403, (561) 275-2052) WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000. *TT
WHILE DRIVING OVER A PATCHED ROADWAY,THE RIGHT REAR SHOCK ABSORBER CAME THROUGH THE FLOOR.UPON MY INSPECTION,THE RIGHT REAR SHOCK TOWER AND WHEEL WELL WERE SERIOUSLY RUSTED BEYOND REPAIR.THE RUSTED STEEL HAD BEEN UNDERCOATED AND HAD NOT APPEARED TO BE UNSAFE WHEN VIEWED AT AN EARLIER TIME.THIS VEHICLE CANNOT BE DRIVEN AND HAS CAUSED ME A SERIOUS FINANCIAL LOSS.
WHILE TRAVELING TO KANSAS CITY EARLY MORNING 4.24.17 AT 6AM I TOOK EXIT 123B TO MERGE ONTO I35 SOUTH FROM I80. WHEN MERGING ONTO I35S I ENCOUNTERED A LARGE "POT HOLE" OR WHAT I WOULD CALL A MAN HOLE THAT BLEW BOTH MY DRIVERS SIDE TIRES AND DID SIGNIFICANT DAMAGE TO MY SUSPENSION. I HAD A WDM POLICE OFFICER REVIEW THE LARGE HOLE AND IDENTIFIED IT AS NEEDING REPAIR. A FEW HOLES LATER THE DOT WAS OUT TO THE AREA REPAIRING. I WOULD LIKE SOMEONE TO CONTACT ME ABOUT THE DAMAGE TO MY VEHICLE.
I WAS DRIVING ON THE EXPRESSWAY THIS MORNING WHEN THE REAR SPRING BROKE ON MY 2015 FORD ESCAPE. I THOUGHT THAT MY TIRE BLEW OUT AT FIRST. I WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE EXPRESSWAY AND WHEN A SHERIFF DROVE UP BESIDE ME TO ASK IF I WAS OK, I TOLD HIM YES, I THINK MY TIRE MAY HAVE BLOWN OUT AND THAT'S WHEN HE INFORMED ME THAT IT WASN'T THE TIRE, THAT THE SPRING ON THE BACK PASSENGER SIDE WAS SITTING ON THE GROUND.
WHEN ACCELERATING THE CAR PULLS TO THE RIGHT, THE MORE POWER THE HARDER THE PULL. WHEN ACCELERATING IN THE RAIN OR WET ROADS THE CAR BREAKS TRACTION AND SLIDES INTO THE RIGHT HAND LANE OR OFF THE ROAD
AT 32,000 MILES SUSPENSION WAS MAKING LOAD KNOCKS WHILE DRIVING AT LOW SPEEDS. AT HIGHWAY SPEEDS NOISES SUPRESSED BY ROAD NOISE, BUT STILL PRESENT. DEALER INSPECTION FOUND FRONT STABILIZER LOOSE, STABLIZER LINK BARS BOTH FRONT AND REAR LOOSE WITH DEFECTIVE RUBBER BUSHINGS ON SOME POINTS. ALL REPAIRED. AT 42,000 MILES NOISES HAVE RETURNED AND SAME CONDITIONS ARE PRESENT.
CONTROLLER ARM BROKE OFF LEFT REAR. DEALERSHIP THINKS WE RAN SOMETHING OVER. WE SAW NOTHING IN THE ROAD. IT HAS BEEN TURNED IN TO OUR INSURANCE CO. FOR THE REPAIR COST. AT THE TIME WE WERE TRAVELING 70 MPH ON THE FREEWAY. IT WAS 1 PM CLEAR WEATHER AND LIGHT TRAFFIC. THE CARS IN FRONT OF US DID NOT BREAK OR SWERVE TO INDICATE THEY SAW SOMETHING IN THE ROAD.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .