2015 Ford Escape Driver assistance Problems

Safety Recall 25V695 has still remained unresolved. My rear camera randomly fails and reports a problem.

NHTSA ID

11776451

Incident

Oct 1, 2025

See attached document for complaint.

NHTSA ID

11776138

Incident

Jun 28, 2026

The rear view camera is broken on the 2015 Ford Escape; it displays a blank screen when in reverse. This creates a safety risk when the car is in reverse and visibility is limited. I received the initial safety recall notice in October 2025. It is now November 2026 and no fix/repair parts are available. After speaking with Ford Customer Service, they made initial parts available for just one of the models effected in January 2026 but no other vehicles. Their timeline was supposed to have repairs available by the end of June 2026 but still no repair/replacement parts are available. This is not a reasonable timeframe to resolve a safety recall.

NHTSA ID

11776012

Incident

May 1, 2025

See attached document for complaint.

NHTSA ID

11775956

Incident

Jul 29, 2026

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank or distorted image. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure.

NHTSA ID

11775945

Incident

Jun 1, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while driving in reverse, the rear-view camera screen displayed a blank or distorted, dotted image. The dealer was contacted and informed of the failure. The vehicle was taken to the dealer, where diagnostic testing determined that the rear-view camera display failed and required replacement. The manufacturer was notified of the failure and advised the contact to contact the dealer for assistance. The failure mileage was approximately 15,000.

NHTSA ID

11775904

Incident

Jul 12, 2016

Mileage

15,000 mi

The contact owns a 2015 Ford Escape. The contact stated that when his daughter shifted to reverse, the message “Rearview Camera Unavailable” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 112,000.

NHTSA ID

11775740

Incident

Oct 20, 2026

Mileage

112,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera displayed a blank image and made abnormal sounds. The failure mileage was 96,000.

NHTSA ID

11775626

Incident

Oct 13, 2025

Mileage

96,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was 80,000.

NHTSA ID

11775436

Incident

Oct 13, 2025

Mileage

80,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera image was distorted. The dealer was contacted several times and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 6,966.

NHTSA ID

11775243

Incident

Nov 2, 2018

Mileage

6,966 mi

The contact’s daughter owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. While the owner was reversing, the back over prevention camera displayed a blue screen with the message “Rear-view Camera Unavailable”. During the failure the vehicle crashed into a vehicle behind. The other vehicle was damaged.

NHTSA ID

11773909

Incident

Oct 13, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera displayed a blank or distorted image. The failure mileage was 72,000.

NHTSA ID

11773003

Incident

Oct 13, 2025

Mileage

72,000 mi

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera failed to function as intended. The contact stated that the rear-view camera displayed a distorted image. The dealer was contacted and made aware of the failure. The contact was informed that the parts were unavailable for the repair. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were unavailable for the recall repair.

NHTSA ID

11772906

Incident

Feb 17, 2026

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was in reverse, the rear-view camera was flickering or displayed a blank screen with the message “Contact the Dealer” displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted by phone and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 102,984.

NHTSA ID

11772513

Incident

Aug 20, 2026

Mileage

102,984 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.

NHTSA ID

11772373

Incident

Oct 13, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA ID

11772073

Incident

Oct 13, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the recall repair was not available. The contact stated that while in Reverse (R), the rearview camera displayed a blank screen. The local dealer was contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 140,000.

NHTSA ID

11772049

Incident

Feb 1, 2025

Mileage

140,000 mi

After close to 4 years of back up cameral problems, the camera has quit working completely. It seems no remedy is available. Back to blind backing.

NHTSA ID

11772039

Incident

Oct 19, 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy to become available. The contact stated that while in Reverse (R), the rearview camera image was distorted or faded. The failure mileage was approximately 129,000.

NHTSA ID

11772020

Incident

Oct 13, 2025

Mileage

129,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in Reverse (R), the rearview camera was inoperable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.

NHTSA ID

11771669

Incident

Oct 13, 2025

Mileage

90,000 mi

The contact owns a 2015 Ford Escape. The contact stated that upon shifting into Reverse (R), the rearview camera became inoperable. The contact stated that the rearview camera displayed a blank or distorted image intermittently. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The vehicle was taken to the dealer, and the dealer was contacted on several occasions, but confirmed that the parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to provide a recall remedy. The failure mileage was approximately 103,000.

NHTSA ID

11771635

Incident

Oct 16, 2026

Mileage

103,000 mi

The contact's wife owns a 2015 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in Reverse (R), the rearview camera was inoperable or displayed an inverted image. The contact stated that reversing was made difficult for his wife who was suffering from a neck medical condition. The dealer was contacted and confirmed that the parts were only available for Mustang models. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was approximately 70,000.

NHTSA ID

11771565

Incident

Oct 16, 2024

Mileage

70,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts required for the recall repair were not yet available. The contact stated that while reversing, the rearview camera displayed a blank image. Additionally, a "See Dealer" message was displayed. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where the contact was informed that the parts were unavailable. The failure mileage was approximately 62,000.

NHTSA ID

11771451

Incident

Oct 8, 2026

Mileage

62,000 mi

The contact owns a 2015 Ford Escape. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to complete the recall repair were unavailable. The contact stated that while reversing, the rearview camera displayed a brief and intermittent image. The failure was persistent. The dealer was notified of the failure and confirmed that parts were unavailable to perform the recall repair. The failure mileage was approximately 40,000.

NHTSA ID

11770866

Incident

Sep 15, 2021

Mileage

40,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (back over prevention); however, the part to complete the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

NHTSA ID

11770860

Incident

Oct 13, 2025