2015 Ford Escape Driver assistance Problems

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her son was reversing the vehicle, the rear-view camera displayed a blank image. The contact's son later shattered the display screen. The dealer was made aware of the failure but confirmed that parts were not yet available.

NHTSA ID

11766371

Incident

May 1, 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable, and a message was displayed to contact the dealer. The dealer was contacted several times and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

NHTSA ID

11766066

Incident

Sep 22, 2023

Mileage

80,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse and depressing the brake pedal, there was a squeaking sound coming from the vehicle. The vehicle was taken to a certified mechanic, and the brake pads were replaced; however, the failure persisted. The back over prevention camera failed to produce an image while in reverse. The dealer was contacted about the recall and confirmed that another letter would be sent once the remedy was available.

NHTSA ID

11766046

Incident

Oct 13, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); and the local dealer was contacted; however, the vehicle was not repaired because the parts were not yet available. The contact stated that while reversing the rear-view camera displayed a blank or distorted image. The message "Camera not Available - Please contact your local Dealer" was displayed. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time. The failure mileage was 95,000.

NHTSA ID

11765402

Incident

Oct 13, 2025

Mileage

95,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank or distorted image, with the message "Camera Unavailable" displayed. The local dealer and Ken Grody Ford Buena Park (6211 Beach Blvd, Buena Park, CA 90621) were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue by phone. The failure mileage was approximately 99,000.

NHTSA ID

11765355

Incident

Mar 18, 2026

Mileage

99,000 mi

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. In addition, the message “Rear-view Camera Unavailable” was displayed. The vehicle was taken to an independent mechanic where it was diagnosed with a rear-view camera display failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 65,300.

NHTSA ID

11765323

Incident

Jan 14, 2025

Mileage

65,300 mi

See attached document for complaint.

NHTSA ID

11765022

Incident

Jul 24, 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that on several occasions while in reverse(R), the rear-view camera image was inverted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11764515

Incident

Sep 30, 2024

Mileage

120,000 mi

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blank, and the message "Camera Not Available" was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 67,000.

NHTSA ID

11764508

Incident

Sep 15, 2026

Mileage

67,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact stated that while reversing, the rear-view camera displayed a distorted or blank image. The vehicle was taken to the dealer, where the contact was advised to wait for the recall remedy letter. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 140,000.

NHTSA ID

11764327

Incident

Sep 15, 2025

Mileage

140,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear view image.

NHTSA ID

11764145

Incident

Aug 5, 2026

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. In addition, the contact stated that the safety features were not visible on the radio screen. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with rear-view camera failure. The contact was informed that the rear-view camera needed to be replaced. The vehicle was repaired but the failure reoccurred. The dealer was contacted by phone and made aware of the failure. The contact was informed that parts were unavailable to repair the vehicle. The contact was informed that parts would be unavailable until 2027. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Protection); however, the part was unavailable.

NHTSA ID

11763595

Incident

Jul 8, 2014

The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the battery was drained. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure was persistent. The contact stated that the vehicle was taken to the dealer several times, however the failure was not duplicated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 300.

NHTSA ID

11763204

Incident

Aug 12, 2015

Mileage

300 mi

The contact owns a 2015 Ford Escape. The contact stated that on several occasions while in reverse(R), the back-over prevention screen was black. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was not diagnosed or repaired; however, the contact was informed that the part for the recall repair was not yet available. The manufacturer was notified of the failure.

NHTSA ID

11762791

Incident

Jan 1, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted. The failure mileage was approximately 96,000.

NHTSA ID

11761927

Incident

Aug 15, 2025

Mileage

96,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving reversing, the rearview camera was inoperable and the message "Back Up Camera Inoperative" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 40,000.

NHTSA ID

11761861

Incident

Sep 1, 2024

Mileage

40,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear image. The contact stated that the back-over prevention camera displayed a blank white screen. The failure mileage was unavailable.

NHTSA ID

11761646

Incident

Oct 1, 2025

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rearview camera image intermittently fluctuated, with the message "Camera Not Available" displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000.

NHTSA ID

11761637

Incident

Dec 1, 2025

Mileage

42,000 mi

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed an upside-down image. The contact stated that the failure was persistent. The rear-view camera later displayed a black screen and failed to power on. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was unavailable for the recall repair. The failure mileage was unknown.

NHTSA ID

11761321

Incident

Sep 1, 2025

The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

NHTSA ID

11760955

Incident

Aug 31, 2023

Mileage

90,000 mi

The contact owns a 2015 Ford Escape. The contact stated that they had received notification of notification of NHTSA Campaign Number : 25V695000 (BACK OVER PREVENTION) the local dealer was contacted however the vehicle was not remedied as the contact was advised that the parts to perform the recall repair were not yet available. The contact had experienced the failure stating that upon reversing the rear view camera would display blank or distorted; no warning lights were illuminated. The contact stated that the manufacturer had failed to provide a remedy in a timely manner. The manufacturer was not notified of the failure. The failure mileage was 140,000.

NHTSA ID

11760136

Incident

Oct 13, 2025

Mileage

140,000 mi

The contact owns a 2015 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to perform the recall repair were not yet available. The contact stated that while driving in reverse, the message "Contact Manufacturer" was displayed and the rearview camera screen image was black. The vehicle was taken to a dealer, who confirmed that the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 120,000.

NHTSA ID

11760092

Incident

Aug 27, 2026

Mileage

120,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact stated that while reversing, the rear-view camera displayed an inverted, blank, or blue image. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and confirmed that parts were not yet available. The failure mileage was approximately 90,000.

NHTSA ID

11759460

Incident

Aug 25, 2023

Mileage

90,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over-prevention camera failed to display an image behind the vehicle. The message informing the contact that the back-over-prevention camera was unavailable was displayed. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure occurred at approximately 66,000.

NHTSA ID

11759401

Incident

Oct 13, 2025

Mileage

66,000 mi

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a distorted, intermittent, or blank image. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ID

11759240

Incident

Jul 24, 2026