2015 Ford Escape Owner Complaints

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the image on the screen was scrambled, distorted, upside down, or blank. The failure mileage was 150,000.

NHTSA ID

11756247

Incident

Aug 11, 2025

Mileage

150,000 mi

The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the rearview camera failed to operate as needed, with the message "Camera Not Available - See the Dealer" displayed on the instrument panel. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11756207

Incident

Sep 1, 2025

Mileage

100,000 mi

There is currently a recall on the 2015 Ford Escape. Ford has taken too long to make the new parts needed for the back up camera. This is a safety issue as it does check for blind spots. It's been more than 8 months since this recall started.

NHTSA ID

11755821

Incident

Nov 30, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11755285

Incident

Aug 6, 2026

The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rear-view camera was inoperative. The message "Camera not Available – See the Dealer" was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11755219

Incident

Aug 6, 2026

Mileage

120,000 mi

The contact's daughter owns a 2015 Ford Escape. The contact stated that the camera was intermittently inoperable. The contact stated that the camera had become completely inoperable. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted and confirmed that the parts for the recall repair were on backorder. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

NHTSA ID

11755051

Incident

Jun 1, 2025

Mileage

95,000 mi

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed with the transmission shifting from second to third gear, the vehicle was jerking, and the vehicle became inoperable. The vehicle was towed to an independent mechanic, and the contact was informed that the coolant level was low. The vehicle became inoperable when the engine temperature became overheated. The vehicle was towed to the dealer, and the vehicle was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

NHTSA ID

11755024

Incident

Oct 17, 2025

Mileage

89,000 mi

I'm simply complaining that parts are still not available. Also, Hemmings has sent out a notice to Ford owners about a transmission issue for Ford Escapes and other models. Can you say why this recall is not listed by Ford or NHTSA? Thanks. The car belongs to my friend [XXX] here in Calhoun. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11754748

Incident

Aug 4, 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera failed to display an image. The message “Rear Camera Unavailable” was displayed on the screen. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 150,000.

NHTSA ID

11754527

Incident

Apr 1, 2026

Mileage

150,000 mi

October of 2025, I received a recall on my 2015 Ford Escape regarding the backup camera. As of today, 8/3/27, I have not received any news of being resolved. Is there anyway to find out if a resolution is on its way? It helps me with the blind spots. Thank you.

NHTSA ID

11754427

Incident

Jul 11, 2025

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted screen. The failure was persistent. The rear-view camera displayed a blank screen and the message “Rear-view Camera Unavailable” was displayed. The vehicle was taken to the dealer, and the contact was informed that the part to repair the vehicle was unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

NHTSA ID

11754421

Incident

Jun 15, 2026

Mileage

96,000 mi

The contact owns a 2015 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the rearview camera was inoperable intermittently while reversing. The dealer was contacted and confirmed that parts were unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11754039

Incident

Nov 1, 2025

Mileage

60,000 mi

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine was overheating. The vehicle was taken to an independent mechanic and diagnosed with a coolant leak in the engine. The independent mechanic stated that there was coolant leaking into the #3 cylinder, causing the engine to overheat. The contact associated the failure with NHTSA Campaign Number: 26V011000 (Equipment); however, the VIN was not included. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

NHTSA ID

11753969

Incident

Jul 18, 2026

Mileage

107,000 mi

The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle while the vehicle was parked, the rear-view camera was blinking with the message “Camera not Available” displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11753952

Incident

Oct 15, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a distorted, inverted, or flashing image. The dealer was not contacted. The manufacturer was made aware of the issue. The failure occurred at approximately 110,000.

NHTSA ID

11753936

Incident

Oct 13, 2025

Mileage

110,000 mi

Back up camera is STILL not working as intended. When backing up camera goes blank. This already an existing recall, but its been a long time since its been issued and I dont think they are trying to remedy it.

NHTSA ID

11753186

Incident

Jan 1, 2026

The contact owns a 2015 Ford Escape. The contact stated that the back-over-prevent camera turned on and off independently. The rear-view camera eventually became inoperable. The message to contact the service company was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

NHTSA ID

11752461

Incident

Jul 23, 2025

The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rear-view camera was inoperative and depicted objects farther away than normal. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

NHTSA ID

11752048

Incident

Oct 22, 2025

Mileage

90,000 mi

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the camera image was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ID

11751720

Incident

Jul 22, 2025

The battery keeps dying even though it's been tested and is good. Lights keep shorting out I've had to replace the brake light and wires twice. The coolant is disappearing causing the vehicle to overheat even after driving ahort diatances but no puddle is left to show a cracked tank or something similar.

NHTSA ID

11750997

Incident

Jul 17, 2026

THE ENGINE STARTED RUNNING RUFF, AND STALLING AND WHITE SMOKE COMING FROM EXAUST LIKE IT EITHER A BLOWN HEAD GASKET OR A CRACK IN THE BLOCK. I CHECKED FOR OTHER CARS WITH THE SAME PROBLEM AND IT SEEMS TO BE THE SAME ISSUE. THIS SEEMS LIKE THIS WOULD BE A SAFTEY ISSUE WITH THE ENGINE STOPPING ON THE ROAD,

NHTSA ID

11750758

Incident

Jul 10, 2026

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The dealer was made aware of the failure and scheduled a technician to go to the residence. The vehicle was diagnosed with a failed rear-view camera display. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact was informed that the parts had been ordered. The dealer was contacted a week later, and the contact was informed that the parts were unavailable. The contact was advised to pay for the repair out of pocket and later submit a request for reimbursement with the manufacturer. In addition, the contact was advised to contact the NHTSA Hotline to report the failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,200.

NHTSA ID

11750568

Incident

May 13, 2025

Mileage

58,200 mi

The contact owns a 2015 Ford Escape. The contact stated that while shifting into reverse(R), the rear-view camera displayed a blank image. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000.

NHTSA ID

11750309

Incident

Jul 14, 2026

Mileage

105,000 mi

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera failed to display an image and was black while in reverse. The failure mileage was unknown

NHTSA ID

11750279

Incident

Jul 2, 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while in reverse(R), the back over prevention camera failed to display an image. The message “CAUTION” was displayed. The vehicle was not repaired. The vehicle was taken to the local dealer, and the contact was informed that the camera needed to be replaced. The failure mileage was 75,000.

NHTSA ID

11750267

Incident

Jul 14, 2026

Mileage

75,000 mi