Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Aug 7, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,765 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2018 Ford Escape submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Aug 7, 2025
Purchased a 2018 Ford escape in Oct 2024. By January 2025 the white paint around the windshield is chipping and cracking and peeling. The Ford dealership said that this was happening to all WHITE escapes and other Ford models in the white color. I was told that they are aware of the problem with the white paint but refuse to do anything about it. I was told the the surface was not cleaned properly causing the white paint not to be applied properly. The 2018 Ford escapes has engine problems too ( 2 engine replacement in 7 years also due to another known Ford problem and again they will not do anything about it.
NHTSA ID
11678993
Incident
Aug 7, 2025
Body & structure
Filed Jul 29, 2025
The contact owns a 2018 Ford Escape. The contact stated that on several occasions while entering and existing the driver’s door, the hinges made a loud popping sound like the door would detach. The contact stated that the hinge on the door need to be reinforced. The vehicle was taken to a dealer where it was determined that the driver’s door hinge needed to be reinforced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA ID
11676944
Incident
Oct 2, 2024
AirbagsBody & structure
Filed Mar 23, 2025
Crash reported2 injuries reported
Vehicle involved in collision on major highway with two other vehicles. Given speed and impact of collision very surprised that the air bags did not deploy.
NHTSA ID
11650019
Incident
Mar 16, 2025
Body & structure
Filed Nov 7, 2024
After Hurricane Milton my car had 2 in of water in it. I contacted my insurance company they looked at the car said it needed to be dried out and I needed to take it to the dealership where I purchased it. Took my vehicle to Kisselback Ford and the diagnosis States looks like the seam sealer under the roof moldings is falling off the body causing water to come into the body panels from the roof has to go to Body Shop we can't do these repairs. Took the vehicle to two collision centers they stated this was a factory defect and they will not touch my car. Contacted Ford corporate I was told to take the vehicle to Greenway Ford upon taking my vehicle to Greenway Ford they are in agreement with the other dealership and stated the roof panel needs to be repaired the headliner needs to be replaced the right and left roof molding needs to be replaced the seam sealer in the roof is damaged causing leakage into the panels. All interior parts have corrosion need a teardown to see how far the water damage is. Ford corporate will not do anything to repair, or replace my vehicle. Stated because I am out of the 3-year lemon law there was nothing they could do. This is not something that happened overnight this is something that has been going on for years and apparently finally separated causing water to intrude into my vehicle every time it rains. This is affecting my backup camera my radio which is telling me the wiring is wet. I only have 54,000 miles on my car Ford has already replaced the engine due to factory defect replaced by headlights again due to factory defect which my headlights are still losing their clear coat. I'm still paying for this car it smells of mildew and the mildew is starting to show up on the interior. On antibiotics for the past 3 months. When I hit the brakes on my car it sounds like a wave of water is rushing forward. It's not right that Ford sold me a defective car that I'm still paying for. No warning, 2 firefighters have said car could catch fire.
NHTSA ID
11624112
Incident
Oct 16, 2024
Body & structure
Filed Jun 4, 2024
the belly shield has falling off numerous times, speaking with another customer in a dealership today, his has also fallen off. This has to be a known issue as the clips are not stable to hold.
NHTSA ID
11592454
Incident
Jun 4, 2024
Body & structure
Filed Apr 18, 2024
The contact owns a 2018 Ford Escape. The contact stated that after a visual inspection of the spare tire well, he observed that the well was full of excess water. Later, he observed that water was entering from the rear passenger’s side quarter panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 35,000.
NHTSA ID
11583785
Incident
Apr 18, 2024
Mileage
35,000 mi
Body & structure
Filed Sep 14, 2023
1 injury reported
The contact owns a 2018 Ford Escape. The contact stated that the driver's side door failed to shut completely. While exiting the vehicle, the door continuously poked her lower leg. There were no warning lights illuminated. Upon exiting the driver's side door, the contact was poked on her leg. The contact sustained injuries to the calf muscle and was cut. The contact was taken to the emergency room, where her leg was stitched up. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 36,000.
NHTSA ID
11544485
Incident
Sep 7, 2023
Mileage
36,000 mi
AirbagsBody & structure
Filed Jun 18, 2023
Crash reported1 injury reported
I was in a head on collision where my vehicle went off the road and hit a guard rail head on. My vehicle was totaled but not a single air bag deployed. If I was not wearing my seat belt I could have been ejected from the vehicle. There were no warning lights of any kind shown. It was raining and wet out during the day.
NHTSA ID
11527611
Incident
Jun 15, 2023
Body & structure
Filed Apr 12, 2023
The paint on the pillar next to the windshield on the drivers side just bubbled up, cracked and flaked away leaving the body of my car exposed to the weather elements. Searching the internet, I have found this is a common problem with Fords, but Ford won't fix it. Since this is common and obviously a factory defect, I feel a recall should be issued to cover this.
NHTSA ID
11516752
Incident
Apr 2, 2023
Body & structure
Filed Mar 29, 2023
The contact owns a 2018 Ford Escape. The contact stated that the tailgate failed to function as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
NHTSA ID
11514400
Incident
Nov 23, 2022
Mileage
68,000 mi
Body & structure
Filed Sep 10, 2022
The driver and front passenger door passenger won't latch. It doesn't catch properly and the warning light comes on for the door. There shouldn't be any problems for a car with only 22509 miles.
NHTSA ID
11483827
Incident
Jun 20, 2022
Body & structure
Filed Jun 24, 2022
The contact owns a 2018 Ford Escape. The contact stated that on the passenger side door the door panel where you could rest your arm had begun to go inwards. The contact took the vehicle to the dealer who stated it may be caused by wear and tear, however, they were not able to find an exact cause. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.
NHTSA ID
11470852
Incident
Jun 22, 2022
Mileage
26,000 mi
Body & structure
Filed Dec 10, 2019
LEAK FROM ROOF BY REAR VIEW MIRROR SATURATING INSIDE OF CAR AND CONSOLE WHEN RAINING. CAR WAS STATIONARY AT TIME.
NHTSA ID
11288283
Incident
Dec 9, 2019
Mileage
18,000 mi
Body & structureEngine
Filed May 7, 2019
WITH 10 MONTHS OF OWNERSHIP AND APPROXIMATELY 13,000 MILES THE HEAD GASKET BLEW AT THE NUMBER 1 CYLINDER CAUSING COOLANT TO BURN IN THE ENGINE AND OIL TO BE RELEASED INTO THE INTAKE AND EXHAUST SYSTEMS. ADDITIONALLY, THERE IS A BODY RATTLE ON THE RIGHT SIDE OF THE VEHICLE SOMEWHERE NEAR THE REAR PASSENGER DOOR. REPAIR SHOP IS UNABLE TO LOCATE THE SOURCE OF THE NOISE.
NHTSA ID
11206063
Incident
Apr 29, 2019
Mileage
13,000 mi
Body & structure
Filed Jul 25, 2018
1 injury reported
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR LIFTGATE OPENED AND A SUITCASE FELL OUT OF THE VEHICLE ONTO THE ROAD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WENT TO RETRIEVE THE SUITCASE FROM THE ROAD. WHEN ATTEMPTING TO PUT THE SUITCASE BACK INSIDE THE VEHICLE'S REAR AREA, THE HATCH STARTED TO CLOSE ON THE CONTACT'S HEAD AND DID NOT STOP. THE CONTACT HAD TO USE BOTH HANDS TO HOLD THE HATCH OPEN. THE CONTACT HAD TO GO TO THE URGENT CARE FACILITY AND WAS DIAGNOSED WITH A CONCUSSION. THE CONTACT WAS TREATED AND RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER (DAVIDSON FORD OF CLAY, 3690 NY-31, LIVERPOOL, NEW YORK, (315) 860-009), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE CONTACT'S FOOT MUST HAVE BEEN TO CLOSE TO THE REAR FOOT SENSOR, WHICH CAUSED THE HATCH TO CLOSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,709.
NHTSA ID
11113565
Incident
Jul 16, 2018
Mileage
6,709 mi
Body & structureElectrical
Filed May 11, 2018
BACK ELECTRIC TAILGATE DOES NOT CLOSE COMPLETELY. THIS IS INDICATED BY THE HORN DOUBLE HONKING WHEN LOCKING THE VEHICLE. HOWEVER, THERE IS NO INDICATOR ON THE DASH WHEN THE CAR IS ON THAT THIS IS NOT FULLY LATCHED. I BELIEVE THIS COULD LEAD TO EXHAUST IN THE CABIN, ESPECIALLY IF IDLING.
NHTSA ID
11093294
Incident
May 1, 2018
Mileage
3,500 mi
Body & structure
Filed Apr 18, 2018
BOUGHT A BRAND NEW 2018 FORD ESCAPE. TOOK IT BACK TO THE DEALER BECAUSE I FOUND THAT ALL THE SPINDLES WERE RUSTED. FORD SAID THIS IS NORMAL. BROUGHT IT TO AN INDEPENDENT MECHANIC-CARTEC IN TULSA, OK. THEY FOUND RUST NOT ONLY ON THE SPINDLES, BUT THE DRIVESHAFT, AND CV AXLES. THEY PUT THE PICTURES ON A URL HTTP://2UN.ME/2IL56. I AM WORRIED THESE RUSTED PARTS WILL EVENTUALLY RUST ALL THE WAY AND CAUSE THE WHEELS TO COME OFF, CAUSING AN ACCIDENT IF LEFT UNTREATED.
NHTSA ID
11088921
Incident
Mar 17, 2018
Mileage
797 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own