Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2018 Ford Escape submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 45 MPH the front driver side door erroneously came open and would not remain shut and secured. The cause of the failure was not determined. The manufacturer and local dealer were contacted but no assistance was offered. The failure mileage was 130,000.
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving or reversing from a complete stop, the vehicle was shuddering and there was an abnormal waterflow sound coming from the dashboard. The vehicle was taken to Advance Auto, where it was diagnosed and determined that the spark plugs needed to be replaced. The contact stated that upon taking the vehicle to the dealer for an oil change and spark plug replacement, the contact was informed that the spark plugs were frozen, and the failure could cause the vehicle to stall while driving. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 103,000.
The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was parked, the lift gate latch did not function as intended. The contact stated that the lift gate failed to unlock and open. In addition, the contact stated that due to the failure, it took about 20 minutes or more to get the lift gate latch to unlock and open. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was not associated with any recalls. The failure mileage was approximately 44,600.
The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
I took my car into Lugoff Ford, in South Carolina today, because the passenger side dashboard is lifting up near the glove box, and I felt the transmission slip. I noticed this (Dash issue) has happened on the 2020 Fords. I was told today by the dealer that the "The Clips failed to secure the dash, probably because of to much vibration." I would have to pay $298.00 for a new dash, I have 17,279 miles on it, so under 20,000 miles these clips failed? It sat in my garage for the first 4 years of having the car. I'm 68 years old, and only drive to doctors mainly, not sure how much vibration I could cause on this, just concerned how many more people are actually doing the same, and no one is reporting them. Safety issue to me would be if the other clips failed on driver side, and the dash rose up BLOCKING YOUR VIEW WHILE DRIVING. I DO have Premium warranty on my car until 2026, but was told it doesn't cover the dash. Thank you for your assistance.
The contact 2018 Ford Escape. The contact stated after the vehicle was serviced at a local dealer, the front driver’s side door failed to latch securely. The contact took the vehicle back to the dealer, where it was diagnosed with needing the door latch motor to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.
The contact owns a 2018 Ford Escape. The contact stated that after arriving to her destination and attempting to open the liftgate, the contact was unable to open the tailgate. There was no warning light illuminated. Additionally, the contact stated that the Auto START/STOP feature did not have a fail-safe feature which prevented the tailgate from operating as designed. The vehicle was not diagnosed or repaired. Neither the manufacturer nor the dealer was notified of the failure. The approximate failure mileage was 12,830.
Have taken my 2018 Escape S several times to Dealership where purchased for whirling winning noise from front end of vehicle and mechanic claimed could not hear noise now have clicking sound happening and expressing loose cv axel. . Headlights have started to peel Dealership shop staff claimed could not see damage or p R peeling. And front drivers seat lower upper back makes a popping sound and gives with any pressure to area. Dealership claims can not feel or hear.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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