Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2018 Ford Escape submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The drivers side seat belt won't retract like it should. It's very slow and getting worse. Ford won't fix it. I'm not going to drive it until I can get it fixed because I feel that vehicle is unsafe to drive.
My seatbelt wont latch properly and also when it does latch will come unlatched without pushing any button
The passenger side seat belt anchor bolt which fastens the bottom of the seat belt to the vehicle failed. The anchor bolt rotted on the interior of the vehicle. We had no warning of any kind. Vehicle was taken to dealer where we purchased it and looked at. This is when we were informed that this failure would not be covered by any type of warranty. We were informed that the vehicle was past it's base warranty and that the extended warranty, which we purchased, would not cover the seat belt. Luckily this failed in the morning when my wife was leaving to take our daughter to school and go to work, so the vehicle was not in motion. We contacted Ford numerous times and were informed that the seat belt would not be covered.
Driver seat belt will not latch, takes several tries to finally latch in place. SAFTEY CONCERN!
The contact owns a 2018 Ford Escape. The contact stated while adjusting the front driver’s side seat to the driver's height, the seat belt rubbed against the seat belt retractor located on the driver side door. As a result of the failure, the front driver’s seat belt started to shred after multiple seat adjustments. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
FMVSS 208 has a lockability standard. The outboard seatbelts in this vehicle do not switch over to a locked mode for car seats as required by law, I have video I can send on the seatbelts. The video would not attach to this report.
THE REAR SEAT BELT BUCKLE (DRIVER SIDE) IS NOT HOLDING THE BELT, DAMAGED
THE RIGHT REAR SEAT BELT HAS NEVER WORKED. IT HAS BEEN LOCKED SINCE I BOUGHT THE VEHICLE. I FOUND OUT ABOUT IT A FEW WEEKS AFTE I PURCHASED THE VEHICLE WHEN MY GREAT GRANDDAUGHTER GOT IN THE BACK SEAT AND IT DIDN'T WORK. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THEY WOULD ORDER A NEW ONE. THAT WAS SEVERAL WEEKS AGO AND I HAVEN'T HEARD ANYTHING FROM THEM, SO I CALLED THEM THIS MORNING BECAUSE I WANT TO MAKE A TRIP NEXT WEEK AND PEOPLE WILL BE IN MY BACK SEAT. THEY ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I ALWAYS TALK WITH THE SAME TWO PEOPLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .