2021 Ford Escape Fuel system Problems

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE) and 26V117000 (VISIBILITY); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11753814

Incident

Jul 30, 2026

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA ID

11752308

Incident

Jul 11, 2025

Complaint to the National Highway Traffic Safety Administration (NHTSA) I am filing this complaint regarding an unresolved safety recall on my vehicle. This recall has remained open for more than one year, yet no remedy has been made available. Despite the manufacturer acknowledging the safety defect, I continue to operate a vehicle that presents significant safety concerns because the defect has not been corrected. The recall has caused my vehicle to experience severe drivability issues, including engine failure, excessive rough idling, and violent shaking while the vehicle is operating. These conditions create an increased risk of the vehicle stalling unexpectedly, reducing my ability to safely operate the vehicle and placing myself, my passengers, and other motorists at risk. Additionally, because of the unresolved recall condition, my vehicle is unable to pass the required state safety inspection. This has left me with a vehicle that I cannot fully utilize or register while I continue waiting for the manufacturer to provide a repair. It is unreasonable for consumers to wait more than a year for a safety recall remedy while continuing to experience hazardous operating conditions. I respectfully request that the NHTSA investigate the manufacturer’s failure to provide a timely remedy, determine whether it is complying with its obligations under federal motor vehicle safety laws, and take appropriate action to ensure affected owners receive a prompt repair or other appropriate relief. I have retained documentation regarding the recall, the symptoms affecting my vehicle, and the impact this unresolved defect has had on my ability to safely operate and maintain the vehicle. I am prepared to provide this information upon request.

NHTSA ID

11751782

Incident

Jul 21, 2026

The contact owns a 2021 Ford Escape. The contact received recall notifications for NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts required to complete the recall repairs were not yet available. The contact called the local dealer and left a voicemail message, but the contact had not received a return call. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA ID

11748809

Incident

Mar 1, 2026

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The dealer was not contacted. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA ID

11744419

Incident

Jun 16, 2026

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11743518

Incident

Jul 30, 2025

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000(FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced difficulty starting and hesitation upon acceleration. Additionally, the check engine warning light was persistently illuminated. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 70,000.

NHTSA ID

11743400

Incident

Feb 1, 2026

Mileage

70,000 mi

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V117000(VISIBILITY); 25V467000(FUEL SYSTEM, GASOLINE); 26V123000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure 39,000.

NHTSA ID

11739999

Incident

May 26, 2026

Mileage

39,000 mi

Windows and engines

NHTSA ID

11738184

Incident

May 15, 2026

The contact owns a 2021 Ford Escape. The contact stated that while reversing out of the driveway, the vehicle suddenly shut off and failed to start. The vehicle was towed to the dealer, who diagnosed that the fuel injector had failed. The vehicle was repaired. After having the vehicle repaired, the contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 25V829000 (Structure), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts for the repairs were unavailable. The contact stated that when idle and attempting to acclerate the vehicle would jerk forward. The vehicle would jolt forward and shake when transitioning from 2nd to 3rd gear at various speeds. Whistle noises were coming from near the liftgate. The contact was experiencing hard shifting. There were no warning lights illuminated. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The vehicle was taken to the dealer to change the transmission fluid, but they were told that the transmission was damaged and needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 79,845.

NHTSA ID

11736055

Incident

Jul 16, 2025

Mileage

79,845 mi

I am filing this safety complaint on behalf of myself and my wife, [XXX] , the primary driver of our 2021 Ford Escape PHEV, with active under Recall 25SC4 (no remedy available). The vehicle has experienced 8+ sudden complete shutdowns during normal driving since February 2026, always during EV-to-hybrid mode transition, always without prior warning. The only warning is a brief sound like air escaping immediately before shutdown. At shutdown: engine cuts completely, steering wheel locks rigid and cannot be turned, brake pedal locks hard and cannot be depressed, gear selector locks in Drive and cannot be changed. The driver has zero ability to steer, brake, or move the vehicle. Must activate hazards and wait 1-5 minutes for restart while immobilized in an active traffic lane. Incidents occurred: (1) February 2026: multiple times, dealer retained vehicle 5 days, found nothing. (2) Early April 2026: multiple times, including one witnessed by a police officer who directed traffic around immobilized vehicle. Dealer kept 3 days, blamed the original Ford-supplied charger. Replacement did not fix defect. (3) May 1, 2026: 4 times in one day with my wife only in the car, including on the Dolphin [XXX] near Miami Int [XXX] 3:30PM Friday rush hour, with our [XXX] child in the vehicle on thr [XXX] r occasions. Ford's own recall documentation states steering and braking remain functional during shutdown. This is directly contradicted by our firsthand experience. Both are completely inoperable. Dealer on second attempt blamed original Ford-supplied charger — replacement did not resolve defect. This vehicle is subject to active class action [XXX] et al. v. Ford Motor Company (Case XXX). Formal warranty demand letter sent to Ford Motor Company via certified mail under Magnuson-Moss Warranty Act simultaneously with this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11735408

Incident

May 1, 2026

The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. The contact stated that the engine seized. No warning lights were illuminated. The contact stated that the vehicle was restarted. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact received notifications of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, parts to do the recall repairs were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA ID

11733340

Incident

Mar 16, 2026

Mileage

40,000 mi

MY VEHICLE HAS HAD A FUEL INJECTOR RECALL SINCE 07/2025. MY CAR HAS GRADUALLY STARTED TO IDLE AND DROP RPMS. IT STARTS WHEN THE VEHICLE WAS ONLY IN PARK AND NOW IT IS HAPPENING WHEN I AM IN DRIVE AND FOOT IS ON THE BRAKE. I AM NOT SURE WHAT TO DO BECAUSE OF THE OPEN RECALL WITH NO REPAIR OPTIONS IN SIGHT ALMOST A YEAR LATER.

NHTSA ID

11732959

Incident

Apr 22, 2026

This has been an ongoing recall for three years. They fixed my car the first time according to them and now it’s still an issue they are saying they can’t fix. I’ve went through two evap solenoids and my car still is having issues with the fuel vapor intake. I’m to the point I don’t ride in it or drive it with my children bc I’m scared it’s going to catch fire especially being in south florida. I’m very upset with ford!

NHTSA ID

11731164

Incident

Apr 1, 2026

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ID

11730840

Incident

Apr 13, 2026

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11729534

Incident

Jul 11, 2025

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was contacted; however, the contact was informed that parts were not yet available. The contact had not experienced a failure.

NHTSA ID

11729491

Incident

Apr 6, 2026

Ford manufacturer and local Gurley Leep Ford Dealership failed to provide a remedy to safety recall : Manufacturer Recall Number25S76 NHTSA Recall Number25V467 in a reasonable timeframe. The local Ford dealership refused to provide a remedy, free of charge, in accordance with the NHTSA guidelines .

NHTSA ID

11729141

Incident

Apr 4, 2026

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was made aware of the issues, and it was confirmed that the parts were not yet available. The contact had not experienced a failure.

NHTSA ID

11726928

Incident

Jun 25, 2025

The recall on the fuel issue was released in July 2025. This is now March 2026. Eight months should be enough time to get the parts needed for this repair. What can you do to see about getting this process accelerated? Thank you.

NHTSA ID

11722403

Incident

Mar 6, 2026

See attached document for complaint.

NHTSA ID

11722226

Incident

Jan 5, 2026

The entire dashboard/infotainment interface will lose power suddenly. The car will struggle to start, and have an emissions or evap code, and there's a smell from the engine sometimes, that leaks into the cabin, which the cabin has bad thermoregulation, and cold air seeps in QUICK. Also I've driven on the highway and have had all the steering and power stop all at once! The headlights also keep getting popped or burnt out.

NHTSA ID

11721605

Incident

Jan 15, 2026

UNKNOWN - recall from July 2025 with the fuel injectors. There is still no remedy available. The smell of gas inside the vehicle happens each time it is driven. I don't feel this is being handled in a timely manner.

NHTSA ID

11719932

Incident

Jul 17, 2025

Safety recall does not have a remedy for over 8 months.

NHTSA ID

11718073

Incident

Feb 15, 2026

The contact owns a 2021 Ford Escape. The contact stated that while driving at various speeds, there was an abnormal gasoline odor inside the vehicle. The gasoline odor was stronger while stopped in traffic. The windows were opened to lessen the odor inside the cabin of the vehicle. There was no warning light illuminated. The vehicle was not taken to a local dealer or independent mechanic, and the vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); and related the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 39,000.

NHTSA ID

11716152

Incident

Jan 22, 2026

Mileage

39,000 mi