SUNROOF LEAKS BADLY IT HAS FUSE BOX SHORTING OUT. WHEN IT RAINS MY WINDOWS GO UP DOWN ALONE. ALL LIGHTS SHORTED OUT AND NOTHING WORKING ANY LONGER
- NHTSA ID
- 11289948
- Incident
- May 1, 2019
Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2003 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
SUNROOF LEAKS BADLY IT HAS FUSE BOX SHORTING OUT. WHEN IT RAINS MY WINDOWS GO UP DOWN ALONE. ALL LIGHTS SHORTED OUT AND NOTHING WORKING ANY LONGER
TL* THE CONTACT OWNS A 2003 FORD EXPEDITION. THE CONTACT WAS DRIVING 30 MPH WHEN SHE NOTICED FIRE COMING FROM UNDER THE SEAT OF THE PASSENGER SIDE. NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO HER HOME AND WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL AND THAT THEY WOULD FURTHER INSPECT THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2003 FORD EXPEDITION. THE CONTACT STATED THAT THE AUTOMATIC DRIVER SEAT WOULD MOVE FORWARD WITHOUT COMMAND. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF FOR THE SEAT TO STOP MOVING FORWARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE MANUFACTURER TOLD THE CONTACT TO MAKE ANOTHER APPOINTMENT WITH THE DEALER TO GET A DIAGNOSIS ON THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,801 AND THE CURRENT MILEAGE WAS 94,200.
BRAKES NEED TO BE REPLACED CONSTANTLY. PADS WEAR VERY FAST. ROTORS WEAR EASILY AND NEED REPLACEMENT WITH PADS EACH TIME. WHEN BROUGHT TO HAVE ROTORS TURN, WAS TOLD THEY ARE MANUFACTURED WITH VERY LITTLE TOLERANCE AND COULD NOT BE TURNED EVEN THOUGH THERE WAS MINIMAL VISIBLE WEAR. WAS TOLD THEY DID NOT "MIC" WITH ENOUGH RANGE TO TOLERATE THE CUT WHEN TURNING. ROTORS SHOULD NOT NEED REPLACEMENT WITH EACH BRAKE CHANGE. EXCESSIVE BRAKE DUST. BRAKE DUST HAS EATEN AWAY AT FINISH ON RIMS. AFTER LAST BRAKE REPAIR, FRONT END NOW HAS A CLICKING SOUND. BRAKE PEDAL HAS ALWAYS FELT SPONGY. ON TWO OCCASIONS WITH AGGRESSIVE BRAKING CONDITIONS, BRAKES LOCKED UP. TOLD DEALERSHIP WHO SAID THIS IS NORMAL WITH THE FORD BRAKING SYSTEMS. ADDITIONALLY, WE HAVE HAD AN ONGOING PROBLEM WITH THE PASSENGER SIDE FOG LAMP NOT STAYING LIT AND THE METAL REFLECTOR PIECE IN THE FOG LAMPS COMING LOOSE. WE ARE NOW HAVING PROBLEMS WITH TWO (FRONT DRIVERS/REAR PASSENGERS) DOOR ELECTRIC LOCKS NOT UNLOCKING OR LOCKING THE DOORS. *TR
FIRST, THE DOOR AJAR LIGHT CAME ON AND STAYED ON. I CONTINUED TO GO AROUND THE VEHICLE OPENING AND SHUTTING THE DOORS AND THE LIGHT REMAINED ON. CONSUMER COULD NOT START THE VEHICLE SINCE THE LIGHT CAME ON, AND HAD TO GET A JUMP TO START IT. AFTER A FEW DAYS OF THIS THE BATTERY WAS FINALLY RUINED, AND I WAS FORCED TO BUY A NEW ONE. I USED LUBRICANTS TO TRY AND CLEAR DEBRIS FROM THE DOOR SENSORS AND THIS WORKED FOR 3 MONTHS. NOW IT WILL NOT WORK AT ALL. TALKED TO DEALER AND THEY WANT TO CHARGE 600 DOLLARS PER SENSORS. NOTHING WRONG WITH SENSOR ITS JUST DIRTY. SECOND, THE REAR AC IS MAKING A CLICKING NOISE AND WILL NOT CONTROL TEMPERATURE. I SENT IT UNDER WARRANTY TO THE DEALERSHIP AND REPLACED THE AC MECHANISM, STATED "THIS WAS A COMMON DEFECT WITH THE VEHICLE". 5 MONTHS LATER THIS PART WENT OUT AGAIN AND IT WAS NO LONGER UNDER WARRANTY AND THE DEALERSHIP WOULD NOT REPLACE THE PROBLEM AND WANTED TO CHARGE ME OVER 300 DOLLARS. THEY APPARENTLY REPLACED THE DEFECTIVE PART WITH THE SAME DEFECTIVE PART AND WOULD REPAIR IT AGAIN 5 MONTHS LATER!!!. THIRD, THE SIDE PANELS ON THE EXPEDITION EXTERIOR STARTED FADING AT ABOUT 20,000 MILES. THE DEALERSHIP REPLACED THEM UNDER WARRANTY. ABOUT 20,000 MILES LATER WE NOTICED THEY HAD FADED AGAIN. WE TOOK IT TO THE DEALERSHIP AND THEY WOULD NOT REPLACE THE DEFECTIVE PANELS THIS TIME BECAUSE IT WAS KNOW LONGER UNDER WARRANTY. EVEN THOUGH IT WAS ANOTHER DEFECT REPLACED WITH A DEFECTIVE PART. FORTH, THE REAR PASSENGER EXTERIOR DOOR/WINDOW TRIM IS BUBBLING AND PEELING OFF. THIS LOOKS HORRIBLE! FIFTH, THE FRONT PASSENGER AND FONT DRIVER WINDOW SWITCHES THAT ROLL DOWN THE WINDOWS ARE HAVING ISSUES. I HAD THE MOTOR REPLACED FOR THE PASSENGER WINDOW AND IT FIXED THE ISSUE FOR A LITTLE BIT. NOW THE PASSENGER CAN NOT ROLL DOWN THE WINDOW. HOWEVER THE DRIVER CAN??? PLEASE HELP! I NEED HELP WITH ANY OR ALL OF THESE ISSUES. I DON'T KNOW WHERE ELSE TO GO! *TR
MY LOCKS HAVE FAILED ON MY VEHICLE DUE TO WATER INTRUSION INTO THE FUSE MODULE. THE PASSENGER DOOR LOCKS WILL NOT ENGAGE AND THE REAR HATCH AND WINDOW LOCKS WILL NOT DISENGAGE. DEALER SERVICE HAS INDICATED THIS IS A PROBLEM THAT OCCURS 2-3 TIMES A YEAR WITH MY MAKE AND MODEL VEHICLE. DURING A CRASH THE DOORS TO MY VEHICLE COULD OPEN AND SUBJECT THE OCCUPANT TO INJURY. ALL TOLD THIS REPAIR WILL COST OVER $1000. *TR
REAR VIEW MIRRORS FAIL TO RETURN TO CORRECT POSITION AFTER BACKING UP CAUSING A DRIVING HAZARD. THIS HAS BEEN AN ON-GOING PROBLEMS SINCE PURCHASING THIS VEHICLE - NEW IN 2003. DEALER HAS LOOKED AT IT AND STATED THEY COULD NOT DUPLICATE THE PROBLEM AND NO SERVICE BULLETINS EXISTED AS OF MARCH 2006. OTHER INTERMITTENT ELECTRICAL PROBLEMS EXIST - 1. PASSENGER SIDE REAR DOOR - AUTOMATIC LOCK DOESN'T ALWAYS OPERATE. 2. INTERIOR LIGHTS STAY ON AS IF A DOOR HAS BEEN LEFT OPEN, EVEN WHEN ALL DOORS AND HATCHES HAVE BEEN CHECKED TO ENSURE THEY ARE COMPLETELY CLOSED. *NM
WE OWN A 2003 FORD EXPEDITION. THE CHILD-LOCK ON DRIVER SIDE STAYS IN THE LOCKED POSITION AND THE DOOR HAS TO BE MANUALLY OPENED FROM EXTERIOR. THE SAME DOOR WILL ONLY LOCK MANUALLY AND NOT BY AUTOMATION. CAUSING MY CHILDREN NOT TO WANT TO SIT BY THAT DOOR OUT OF FEAR OF NOT BEING ABLE TO GET OUT IN AN EMERGENCY. *JB
I OWN A 2003 FORD EXPEDITION THAT HAS BEEN GIVING ME PROBLEMS SINCE DAY ONE. I HAVE HAD SEVERAL ELECTRICAL PROBLEMS WITH THE VEHICLE CAUSING THE LIGHTS TO REMAIN ON AT ALL TIMES AND MY BATTERY TO RUN DOWN TWICE. THE DOORS ALL SEEM TO LOCK AND UNLOCK ONLY WHEN THEY WANT TO AND THE MOST RECENT OF MY COMPLAINTS IS THE REAR PASSENGER DOOR HAS BEGUN OPENING ON ITS OWN WHILE BEING DRIVEN. MY 10 MONTH OLD DAUGHTER AND I WERE OUT SHOPPING AT A LOCAL SHOPPING CENTER A FEW WEEKS AGO AND WHILE MAKING A TURN AND PREPARING TO PARK IN A SPACE THE REAR PASSENGER DOOR FLUNG COMPLETELY OPEN. I WAS STUNNED. MY DAUGHTER LUCKILY WAS SAFELY BELTED IN HER CAR SEAT IN THE MIDDLE SEAT. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED IF MY OTHER TWO CHILDREN HAD OF BEEN WITH ME AT THE TIME AND HAD BEEN SITTING BY THAT DOOR WHICH MY 5 YEAR OLD USUALLY DOES ON A DAILY BASIS. I CONTACTED FORD MOTOR COMPANY AND THEY TOLD ME TO HAVE IT EVALUATED BY A FORD DEALERSHIP WHICH I DID AND IT WAS PROVEN TO BE A FAULTY LATCH AND SWITCH. I WAS TOLD THAT THERE WAS NO MORE WARRANTY ON THE VEHICLE AND THAT NO EXTENDED WARRANTY WOULD COVER IT. IT IS CONSIDERED TO BE NORMAL WEAR AND TEAR. I HAVE OWNED THE VEHICLE LESS THAN 3 YEARS AND I DON'T UNDERSTAND HOW A FAULTY LATCH AND SWITCH COULD END UP BEING MY FAULT. I HAVE AUTHORIZED THE DEALERSHIP TO REPAIR NEEDLESS TO SAY IT IS NOT WORTH THE SAFETY OF MY CHILDREN, BUT I AM STILL UNSURE HOW A FAULTY PART IS DEEMED THE RESPONSIBILITY OF THE CONSUMER. I HAVE HAD SEVERAL SWITCHES FIXED FOR TWO OTHER DOORS WHILE UNDER WARRANTY BUT THE PROBLEM JUST SEEMS TO BE CONTINUING. THE TOTAL AMOUNT OF THE REPAIR WILL RUN ME $257.00. *JB
HAVE A FORD EXPEDITION. THE 2ND ROW, MIDDLE SEAT WILL NOT STAY IN A LOCKED UPRIGHT POSITION. NOTIFIED FORD, AS THIS IS A SERIOUS SAFETY INFRACTION. ANY CHILD OR ADULT COULD BE SERIOUSLY HARMED IN THE EVENT OF AN ACCIDENT, AS THE SEAT WOULD COLLAPSE FORWARD. FORD CLAIMS THE PART WHICH CONTROLS THE LATCHING OF THE SEAT INTO AN UPRIGHT POSITION (KNOWN AS A SEAT HANDLE RELEASE) IS TRIM AND THEREFORE UNCOVERED BY WARRANTY. THIS IS NOT AN ISSUE OF FIXING A DOOR HANDLE OR A CRACKED PIECE OF PLASTIC, BUT TO CORRECT A SAFETY CONCERN THAT COULD CAUSE DAMAGE IN THE EVENT OF AN ACCIDENT. REPEATED PHONE CALLS TO FORD HAS YIELDED NO RESULTS AND WHILE THE FORD EMPLOYEES I SPOKE WITH CONCUR THAT THE ISSUE IS A SAFETY CONCERN, THEY ARE UNWILLING TO RE-CATEGORIZE THE PART OR ALLOW THE PART TO BE COVERED UNDER WARRANTY. *NM
2003 EXPEDITION XLT FRONT DOOR LOCKS, PINCH THE MY ARM , WITH MY ARM RESTING ON THE WINDOW LEDGE, THE DOOR LOCKS ENGAGE AS THE VEHICLE BEGINS TO MOVE.......THE PINCH IS SO SEVERE THAT IS LEAVES A BRUISE FOR SEVERAL DAYS
DT: THE DRIVERS SIDE TIE ROD HAS BROKEN TWICE. BOTH TIMES WAS WITHOUT WARNING. THE DEALER HAS FIXED IT ONCE AND NOW IT IS BACK TO THE DEALER FOR THE SECOND TIME FOR SAME PROBLEM. THE MANUFACTURER TOOK INFORMATION FROM THE CONSUMER, BUT SHE HAS NOT HEARD BACK FROM THEM. *JB PASSENGER SIDE REAR WINDOW DOES NOT GO DOWN FROM MASTER SWITCH. DOOR AJAR LIGHT DOES NOT GO OFF. LEFT FRONT BALL JOINT SEPARATED, THEN VEHICLE HIT SIGN. LOWER CONTROL ARM BROKEN, UPPER BALL JOINT BAD, SPINDLE BROKEN SWAY BAR LINK BROKEN, CV BOOT TORN AND AXLE PULLED OUT OF FRONT DIFFERENTIAL. TIE ROD END ON LEFT SIDE BROKEN AND VACUUM HUB CRACKED ON SPINDLE AND TIRE AND RIM DAMAGED. ALSO FENDER LINER RIPPED OUT. SPINDLE, UPPER CONTROL ARM, LOWER CONTROL ARM, CV BOOT REPLACED. CLIP FOR AXLE VACUUM HUB AND WHEEL AND TIRE, REMOVED FRONT DIFFERENTIAL TO REINSTALL, AXLE AND CLIP REPLACED WHEEL AND TIRE AND PERFORMED ALIGNMENT. DAMAGE TO HOOD WHEN KNUCKLE SPLIT. *TT *SB
INVOLVED IN A TRAFFIC ACCIDENT, STRUCK FROM THE REAR AND FRONT. AIR BAG DID NOT DEPLOY, AND DRIVERS SEAT BACK BROKE/TWISTED.*AK
MY EXPEDITION IS A 1YR AND 5 MONTHS. WITH LESS THAN 500 MILES PAID FOR A FRONT END ALIGNMENT AND TIRE ROTATION, BECAUSE OF BAD VIBRATION AT SPEEDS OF 60-70 MILES AN HOUR. STILL HAD VIBRATION, TOOK IT BACK TO DEALER, THEY SAID THE TRUCK CAME WITH TIRES OUT OF BALANCE. STILL HAD VIBRATION, TOOK IT BACK TO DEALERSHIP, A BOX DEALING WITH THE STEERING WHEEL HAD TO BE REPLACED. SINCE THEN I HAVE PAID FOR ANOTHER FRONT END ALIGNMENT AND TIRE BALANCE, NOW TIRES HAVE WORN SO BAD DEALERSHIP WILL PROBABLY BLAME WORN TIRES FOR THE VIBRATION. THERE IS MORE!!! THE SEAL ON THE FRONT WINDSHIELD CAME LOOSE AND STARTED LEAKING, AND HAD TO BE REPLACED. IN THE FRONT DEFROST VENT SOME FOAM STUFF HAD COME LOOSE AND WOULD FLAP AROUND WHEN THE VENT WAS ON, THE DEALERSHIP CALLED IT ( PACKING) IT WAS REPLACED OR GLUED BACK DOWN. THE SIDE TRIM ON BOTH SIDES FROM THE TWO FRONT DOORS, TO THE TWO REAR DOORS FADED BADLY, AND HAD TO BE REPLACED. THE DOME LIGHT HAD A PINCHED WIRE AND WOULD FLICKER WHEN TURNED ON OR HIT A BUMP, IT WAS REPAIRED. THE POWER WINDOW SWITH LIGHT, DRIVER SIDE WENT OUT, AND THE UNIT HAD TO BE REPLACED, AND NOW THE CRUISE CONTROL WILL NOT STAY ENGAGED WHEN I HIT A BUMP MOST OF THIS HAPPENED IN UNDER A YEAR. *AK
CONSUMER COMPLAINED ABOUT FRONT BRAKE ROTORS. THE FRONT BRAKE ROTORS WERE CHECKED ON THREE SEPARATE OCCASIONS BUT PROBLEM RECURRED. *AK THE DEALER TOLD THE CONSUMER THE PROBLEM WAS DUE TO DUST. THE VEHICLE WAS TAKEN TO TWO OUTSIDE SOURCES WHO CONCLUDED THAT THE BRAKES WERE BAD AND THAT THE ROTORS NEEDED TO BE REPLACED. THE CONSUMER HAS ALSO REPLACED THE STEERING RACK, SEAT MOTOR AND AUTOMATIC DOOR LOCK. *NM
THE DASHBOARD CONSOLE CAUGHT ON FIRE WITHIN 5 MINUTES OF THE VEHICLE BEING PARKED AND TURNED OFF. AT THE TIME OF THE FIRE TWO CHARGERS WERE PLUGGED INTO THE LIGHTER OUTLET AND THEY BOTH MELTED. *AK
FOUR YEAR CHILD SHOWED POSITIVE SIGNS OF SUFFOCATION AFTER BEING CRUSHED BY THE FOLDING THIRD ROW SEAT IN THE FORD EXPEDITION. *PH THE SEAT HAD BEEN IN FOR REPAIRS BEFORE BECAUSE IT WOULD FOLD WITHOUT THE USE OF THE SWITCH. *SC (THIS COMPLAINT WAS SENT IN BY THE FIRE CAPTAIN ON BEHALF OF THE CUSTOMER LOWELL SABISAGE.) *JB
WHEN DOOR LOCK SWITCH IS DEPRESSED THE LOCKS FAIL TO RESPOND. CONSUMER MUST PUSH THE DOOR LOCK DOWN MANUALLY FOR SYSTEM TO ENGAGE. MANUALLY LOCKING DOORS WOULD CAUSE THE LOCKING SYSTEM TO ACKNOWLEDGE THAT A DOOR IS OPEN. THE SWITCH HAS BEEN REPLACED THREE TIMES. *AK
I AM A FIRE CAPTAIN WITH THE CITY OF VALLEJO. MY COMPANY TREATED A PATIENT THAT WAS CRUSHED BETWEEN THE ELECTRIC FOLDING 3RD ROW SEAT OF A 2003 FORD EXPEDITION EB. THE CHILD WAS 4 YEARS OLD AND SHOWED POSITIVE SIGNS OF NEAR SUFFOCATION. THE SEAT WAS CHECKED AFTER PATIENT TREATMENT AND IT WOULD NOT STOP FOLDING WHEN WE ATTEMPTED TO STOP IT USING OUR HAND TO PUSH AGAINST IT'S FORCE. THE OWNER OF THE VEHICLE (LOWELL SABISAGE OF 176 COLOMA WAY, VALLEJO CALIFORNIA 94589) STATED THAT THE SEAT HAD BEEN IN FOR REPAIR IN THE PAST BECAUSE IT WOULD FOLD UP WITHOUT THE SWITCH BEING PUSHED. ACCORDING TO OTHERS ON SCENE, THE SEAT AGAIN FOLDED UP WITHOUT THE BUTTON BEING PUSHED. *AK MY CONCERN IS THAT OTHER CHILDREN ARE AT RISK OF SIMILAR INJURIES. LUCKY FOR THIS CHILD AN ADULT CAME OUT TO CHECK ON HER AND FOUND HER BEING CRUSHED BY THE SEAT. PLEASE FOLLOW UP WITH THIS INCIDENT. THE VEHICLE VIN # IS [XXX]. VALLEJO POLICE MADE A REPORT OF THE ABOVE INCIDENT. THERE REPORT NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE THIRD ROW SEATS ARE POWER SEATS. THE SEATS SHOULD HAVE NO MOVEMENT IF AN OBSTRUCTION OCCURRED, BUT FAILED TO DO SO, AND THE CHILD'S LEG BECAME CAUGHT IN THE SEAT. *AK THE CONSUMERS TWIN SONS CLIMBED OVER THE SEAT INTO THE BACK. ONE CHILD WAS NEXT TO THE 3RD ROW SEAT WITH HIS LEG AND KNEE NEXT TO THE WINDOW AND THE OTHER CHILD PUSHED THE POWER SEAT BUTTON WHEN THE OTHER CHILD'S LEG HAD BECAME STUCK. (THE OWNERS MANUAL STATED THAT THE SEATS WOULD STOP WITHIN 1-10 SECONDS OF AN OBSTRUCTION) *SCC *JB
THE CONSUMER STATED THAT WHEN SHE RESTED HER ARM ON THE FRONT DOOR THE AUTOMATIC LOCK PINCHED AND PULLED HER SKIN INTO THE LOCKING MECHANISM. SHE ALSO STATED THAT THIS HAS HAPPENED TO HER MORE THAN ONCE, AND IF THIS HAPPENS TO A SMALL CHILD IT COULD REALLY BE A PROBLEM. *AK *SCC *NLM
CONSUMER STATES THAT THE REAR SEAT MOVES BACK AND FORWARD, STATING THAT THE SEAT IS NOT ON TRACKS PROPERLY. CAUSING A CHILD TO ALMOST FLIP OUT OF THE SEAT WHEN EXITING THE VEHICAL.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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