Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2003 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 38, in the owner's own words
THE VEHICLE WAS STATIONARY, WHEN UNLOCKING THE VEHICLE WITH THE KEYLESS ENTRY, IT MOVED THE SIDEVIEW MIRRORS AND NEVER MOVWS BACK. I PUT THE MIRRORS BACK WHERE THEY BELONG AND EVERY FOLLOWING TIME WHEN I UNLOCK THE VEHICLE WITH THE KEY FOB, IT CONTINUES TO DO THE SAME. I BOUGHT THE VEHICLE THIS WAY.
LIVE IN CHICAGO IL. (20 MINUTES OUTSIDE) AND MY EXPEDITION WAS LEFT OUTSIDE. IT GOT COLD (48 OUTSIDE) OVER NIGHT, AND MY FORD WAS DEAD IN THE MORNING, (DOME LIGHTS WOULDN'T EVEN TURN ON). I JUMPED IT, AND NOTICED THAT THE CLIMATE CONTROL WAS INOPERABLE (DOESN'T EVEN LIGHT UP). I TOOK IT TO FORD, AND THEY HAD THOUGHT THAT THE UNIT BURNED OUT. COOL, I CAN BUY ONE ON E-BAY FOR ABOUT $40.00 INSTEAD OF 326.00 THAT THEY QUOTED ME... I LEFT FEELING A LITTLE BETTER, KNOWING WHAT THE PROBLEM WAS....THEN SOMETHING STRANGE STARTED HAPPENING... THE 4WD HIGH/LOW IS FLASHING IN 1 MINUTE INTERVALS AT THE SAME TIME. THE DRIVER SEAT IS ADJUSTING ON IT'S OWN, WHILE I AM DRIVING, AND CANNOT BE STOPPED, LEAVING ME CRAMMED INTO THE DASH/STEERING WHEEL, THE BACK UP AID IS NOT WORKING, WHEN I EXIT THE VEHICLE THE RADIO STAYS ON, I HAVE TO RE-OPEN THE DOORS AND CLOSE THEM AGAIN TO TURN IT OFF, AND I STILL HAVE THE PROBLEM WITH THE CLIMATE CONTROLS. CALL ME STUPID, BUT THIS SOUNDS A LITTLE MORE INDEPTH THAN A CLIMATE CONTROL BURNING OUT. AFTER READING COUNTLESS ISSUES WITH THE EXPEDITION (INCLUDING THE COOL FEATURE OF AUTO IGNITE, WHERE IT DECIDES TO BURN IT'S SELF TO THE GROUND AFTER BEING PARKED FOR 3-5 HOURS DUE TO ELECTRICAL FIRES) I AM NOT SURE I AM VERY FOND OF THIS TRUCK ANYMORE. I AM NOT ENCOURAGED BY EVERYONE ON THIS HAVING SIMILAR ELECTRICAL PROBLEMS, AND NOT HAVING FORD BE ABLE TO IDENTIFY THE PROBLEM CAUSES GRAVE CONCERN, SEEING HOW MY WIFE AND 3 KIDS (WHO ARE SECURED IN THEIR CAR SEATS) ARE DRIVING IN A FIRE LADEN DEATH TRAP, OR WORSE, MY WIFE GETTING PINNED AGAINST THE STEERING WHEEL FROM THE SEAT GOING HAYWIRE, THEN HITTING ANOTHER CAR AND THE AIR BAG GOING OFF.... THIS IS SERIOUS, I NEED YOU TO INVESTIGATE THIS A LITTLE MORE CLOSELY, PLEASE FOR MY FAMILY'S WELL BEING. *TR
OUTSIDE MIRROR LIGHTS AND INTERIOR LIGHTS WOULD NOT GO OFF AFTER GETTING OUT OF VEHICLE AND PRESSING REMOTE LOCK BUTTON. THEY EVENTUALLY RAN THE BATTERY DOWN. THIS WAS AFTER A HARD RAIN. A FEW WEEKS LATER THE SAME THING HAPPENED ONLY THIS TIME, THE RADIO WOULD NOT TURN OFF (KEY OUT OF IGNITION AND DOORS OPEN) THE CHIME KEPT GOING OFF AND THE BATTERY WENT DEAD BECAUSE I DID NOT DISCONNECT IT. I RESEARCHED ONLINE AND FOUND THIS IS NOT UNCOMMON BECAUSE THE WINDSHIELD LEAKS, FROM THE FACTORY, AND WATER DRIPS DOWN ONTO THE COMPUTER MODULE AND FUSE BOX. I CHECKED MY FUSE BOX AND I DID HAVE DRIPPING WATER IN IT ALONG WITH CORRODED CONNECTORS, INSIDE THE VEHICLE, INDICATION LONG TERM INTRUSION OF WATER. THIS CAUSES ALL KINDS OF PROBLEMS. OTHER OWNERS HAVE REPORTED COMPLETE LOSS OF POWER WHILE DRIVING. UPON INSPECTING MY OEM WINDSHIELD I FOUND IT COMPLETELY SEPARATED AT THE TOP AND I COULD SEE LIGHT BETWEEN THE GLASS AND SEAL. I NOW HAVE TO BUY A NEW WINDSHIELD ALONG WITH FUSE BLOCK AND COMPUTER CRAP. THE OTHER PROBLEM IS THAT THE ENTIRE TOP OF THE WINDSHIELD, AS MENTIONED, IS NOT SEALED. I HAVE BEEN INFORMED THAT THE WINDSHIELD INTEGRITY IS A HUGE PART OF THE STRENGTH OF THE VEHICLE AND THE WINDSHIELD IS USED TO SUPPORT THE PASSENGER SIDE AIR BAG IN CASE OF DEPLOYMENT. I DON'T HAVE THAT INTEGRITY ON MY VEHICLE. THIS IS VERY UNSAFE CONDITION AND THIS SHOULD BE SOMETHING THAT FORD PAYS FOR. *TR
SIDE VIEW MIRRORS FAIL TO RETURN TO PROPER POSITION AFTER USING REVERSE AID. MIRRORS OFTEN TILT TOO HIGH, TOO LOW, ETC. AND MAX OUT CREATING BAD CLICKING AS IF THEY ARE STILL TRYING TO TILT PAST FURTHEST POINT. HAVE TO RESET MANUALLY ON EACH SIDE EVERY TIME. HAPPENS 9 OUT OF 10 TIMES USED, AND HAS BEEN HAPPENING SINCE PURCHASE. FORD SAYS THERE IS NO FIX TO THIS PROBLEM, AND HAS NOT HEARD OF THE ISSUE MUCH, EVEN THOUGH YOU CAN FIND HUNDREDS OR THOUSANDS OF THIS TYPE OF COMPLAINT ON WEBSITES SUCH AS THIS AND OTHERS. *TR
I HAVE A 2003 FORD EXPEDITION AND I HAVE THE AUTOMATIC MIRRORS THAT ROTATE IN AND DOWN WHEN THE VEHICLE IS PUT INTO REVERSE. WHEN I PURCHASED THE VEHICLE, THE RIGHT MIRROR WOULD CONTINUE TO MOVE IN AND DOWN WHEN THE VEHICLE WAS PUT INTO REVERSE. WHEN THE VEHICLE WAS PLACED IN DRIVE THE MIRROR WAS SUPPOSE TO GO BACK TO THE PRE-SERT POSITION BUT IT WOULD NOT. THE PROBLEM WAS FIXED WHEN I PICKED UP THE VEHICLE. ABOUT A YEAR LATER THE SAME PROBLEM RECURRED AND THE DEALER REPLACED BOTH LT AND RT MIRROR MOTORS. NOW THE PROBLEM HAS RECURRED AGAIN WITH LITTLE DIFFERENCE. NOW WHEN I UNLOCK THE DOORS WITH THE REMOTE BOTH THE LEFT AND RIGHT SIDE MIRRORS ROTATE IN AND DOWN AS IF THE VEHICLE IS IN REVERSE BUT THAT IS EVEN BEFORE THE DOORS AR OPEN. WHEN THE VEHICLE IS STARTED NEITHER MIRROR WILL GO BACK TO THE PRE-SET POSITIONS. SO NOW BEFORE I CAN DRIVE THE VEHICLE I HAVE TO ADJUST EACH MIRROR. THIS PROBLEM HAPPENS EACH TIME THE VEHICLE IS UNLOCKED WITH THE REMOTE. IF I USE THE KEY TO UNLOCK THE LEFT DOOR THE MIRRORS STAY AT THE PRE-SET POSITION UNTIL I PLACE THE VEHICLE IN REVERSE BUT THE MIRRORS WILL NOT MOVE BACK TO THE PRE-SET POSITION AFTER GOING TO THE DRIVE POSITION. WITH THE MIRRORS IN THE AUTOMATIC REVERSE POSITION, NEITHER WILL GO BACK TO THE PRE-SET POSITION. AFTER TURNING OFF THE AUTOMATIC REVERSE ON THE MESSAGE CENTER COMPUTER, BOTH MIRRORS WILL STILL DRIVE TO THE IN AND DOWN POSITION WHEN THE VEHICLE IS UNLOCKED AND BOTH HAVE TO BE SET AGAIN BEFORE DRIVING. *JB
I HAVE A 2003 FORD EXPEDITION AND I HAVE THE AUTOMATIC MIRRORS THAT ROTATE IN AND DOWN WHEN THE VEHICLE IS PUT INTO REVERSE. WHEN I PURCHASED THE VEHICLE, THE RIGHT MIRROR WOULD CONTINUE TO MOVE IN AND DOWN WHEN THE VEHICLE WAS PUT INTO REVERSE. WHEN THE VEHICLE WAS PLACED IN DRIVE THE MIRROR WAS SUPPOSE TO GO BACK TO THE PRE-SERT POSITION BUT IT WOULD NOT. THE PROBLEM WAS FIXED WHEN I PICKED UP THE VEHICLE. ABOUT A YEAR LATER THE SAME PROBLEM RECURRED AND THE DEALER REPLACED BOTH LT AND RT MIRROR MOTORS. NOW THE PROBLEM HAS RECURRED AGAIN WITH A LITTLE DIFFERENCE. NOW WHEN I UNLOCK THE DOORS WITH THE REMOTE BOTH THE LEFT AND RIGHT SIDE MIRRORS ROTATE IN AND DOWN AS IF THE VEHICLE IS IN REVERSE BUT THAT IS EVEN BEFORE THE DOORS AR OPEN. WHEN THE VEHICLE IS STARTED NEITHER MIRROR WILL GO BACK TO THE PRE-SET POSITIONS. SO NOW BEFORE I CAN DRIVE THE VEHICLE I HAVE TO ADJUST EACH MIRROR. THIS PROBLEM HAPPENS EACH TIME THE VEHICLE IS UNLOCKED WITH THE REMOTE. IF I USE THE KEY TO UNLOCK THE LEFT DOOR THE MIRRORS STAY AT THE PRE=SET POSITION UNTIL I PLACE THE VEHICLE IN REVERSE BUT THE MIRRORS WILL NOT MOVE BACK TO THE PRE-SET POSITION AFTER GOING TO THE DRIVE POSITION. WITH THE MIRRORS IN THE AUTOMATIC REVERSE POSITION, NEITHER WILL GO BACK TO THE PRE-SET POSITION. AFTER TURNING OFF THE AUTOMATIC REVERSE ON THE MESSAGE CENTER COMPUTER, BOTH MIRRORS WILL STILL DRIVE TO THE IN AND DOWN POSITION WHEN THE VEHICLE IS UNLOCKED AND BOTH HAVE TO BE SET AGAIN BEFORE DRIVING. *JB
REAR HEATING/AC AIR BLEND DOOR ACTUATOR HAS FAILED. A DRIVE GEAR INSIDE THE ACTUATOR HAS STRIPPED AND IS MISSING TWO TEETH. UPON FURTHER INVESTIGATION IT APPEARS THAT THE MANUAL TEMPERATURE CONTROL CAUSES THE ACTUATOR TO REACH ONE END OF IT'S INTERNAL TRAVEL LIMIT PREMATURELY, STRAINING THE INTERNAL GEAR DRIVE. ALSO, THE AIR BLEND DOOR TRAVEL LIMITS ARE REACHED BEFORE THE ACTUATOR LIMITS, STRAINING THE INTERNAL GEAR DRIVE FURTHER AT BOTH ENDS OF TRAVEL. THE TWO ISSUES CAUSE THE EFFECTIVE ROTATION RANGE OF THE MANUAL TEMPERATURE CONTROL TO BE REDUCED FROM 300 DEGREES OF ROTATION TO 135 DEGREES OF ROTATION, AND ANY POSITIONING OF THE CONTROL OUTSIDE THE EFFECTIVE RANGE STRAINS AND STRIPS THE GEARS OF THE BLEND DOOR ACTUATOR.
REAR VIEW MIRRORS FAIL TO RETURN TO CORRECT POSITION AFTER BACKING UP CAUSING A DRIVING HAZARD. THIS HAS BEEN AN ON-GOING PROBLEMS SINCE PURCHASING THIS VEHICLE - NEW IN 2003. DEALER HAS LOOKED AT IT AND STATED THEY COULD NOT DUPLICATE THE PROBLEM AND NO SERVICE BULLETINS EXISTED AS OF MARCH 2006. OTHER INTERMITTENT ELECTRICAL PROBLEMS EXIST - 1. PASSENGER SIDE REAR DOOR - AUTOMATIC LOCK DOESN'T ALWAYS OPERATE. 2. INTERIOR LIGHTS STAY ON AS IF A DOOR HAS BEEN LEFT OPEN, EVEN WHEN ALL DOORS AND HATCHES HAVE BEEN CHECKED TO ENSURE THEY ARE COMPLETELY CLOSED. *NM
PURCHASED A 2003 FORD EXPEDITION ABOUT 2 MONTHS AGO, SINCE THEN DRIVERS SIDE WINDOW REGULATOR WAS REPLACED. WEEK AND HALF AGO, PASSENGERS FWD INOPERATIVE, YESTERDAY, DRIVERS SIDE INOPERATIVE. WHEN FIRST ONE WAS FIXED. TECHNICIAN SAID IT WAS A BIG PROBLEM. THE REGULATOR CABLES BIND UP. HE SAID BAD DESIGN. STILL WAITING FOR MY APPOINTMENT TO REPAIR THE OTHER 2 WINDOWS. WHEN THESE WINDOWS FAIL. THEY ARE EITHER STUCK UP, OR DOWN. RESULTING IN A SAFETY ISSUE IN FLOODS OR WATER, OR HEAT ISSUES IF THE WINDOWS CANNOT BE ROLLED DOWN. NOT TO MENTION, EMERGENCY ESCAPE ISSUES. LOOKING ON THE INTERNET, I HAVE FOUND MANY WEBSITES WITH ARCHIVED FORUMS WITH MANY PEOPLE COMPLAINING OF THE SAME SITUATION. *NM
DT*: THE CONTACT STATED THE ELECTRIC WINDOWS IN THE VEHICLE WORK INTERMITTENTLY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP FOR INSPECTION. *NM UPDATED 2/9/2006 - *NM
DT: THE DRIVERS SIDE TIE ROD HAS BROKEN TWICE. BOTH TIMES WAS WITHOUT WARNING. THE DEALER HAS FIXED IT ONCE AND NOW IT IS BACK TO THE DEALER FOR THE SECOND TIME FOR SAME PROBLEM. THE MANUFACTURER TOOK INFORMATION FROM THE CONSUMER, BUT SHE HAS NOT HEARD BACK FROM THEM. *JB PASSENGER SIDE REAR WINDOW DOES NOT GO DOWN FROM MASTER SWITCH. DOOR AJAR LIGHT DOES NOT GO OFF. LEFT FRONT BALL JOINT SEPARATED, THEN VEHICLE HIT SIGN. LOWER CONTROL ARM BROKEN, UPPER BALL JOINT BAD, SPINDLE BROKEN SWAY BAR LINK BROKEN, CV BOOT TORN AND AXLE PULLED OUT OF FRONT DIFFERENTIAL. TIE ROD END ON LEFT SIDE BROKEN AND VACUUM HUB CRACKED ON SPINDLE AND TIRE AND RIM DAMAGED. ALSO FENDER LINER RIPPED OUT. SPINDLE, UPPER CONTROL ARM, LOWER CONTROL ARM, CV BOOT REPLACED. CLIP FOR AXLE VACUUM HUB AND WHEEL AND TIRE, REMOVED FRONT DIFFERENTIAL TO REINSTALL, AXLE AND CLIP REPLACED WHEEL AND TIRE AND PERFORMED ALIGNMENT. DAMAGE TO HOOD WHEN KNUCKLE SPLIT. *TT *SB
SINCE WE HAVE OWNED THIS 2003 EXPEDITION WE HAVE HAD THE WINDSHIELD REPLACED DUE TO NOISE AND LOOSE STRIPPING, THEN, THE CONTRACTING PERSON PUT IN THE WRONG YEARS WINDSHIELD. THE EMISSIONS CANISTER WAS CRACKED AND WAS REPLACED. THE MUFFLER WOULD POP AFTER TURNING OFF THE ENGINE, BUT COULDN'T BE FIXED UNTIL VERIFIED BY FORD. I WAITED FOR 3-4 HOURS ONE DAY WITH 3 CHILDREN WHILE THEY LET MY CAR RUN AND SHUT OFF. WE FINALLY CALLED AHEAD, AND HAD THEM WAIT OUTSIDE ON US UNTIL WE KILLED THE ENGINE TO HEAR IT POP. IT WAS A POOR MUFFLER WELD AND WAS REPAIRED. THE SIDE MOLDING RATTLED BADLY, AND WAS TERRIBLY FADED, AND THAT WAS REPLACED. THE DOOR GETS A LOT OF WIND NOISE , AND A WHISTLE IN THE WINDOW. THEY SAID WINDOW PASSED THE DOLLAR BILL TEST AND WAS FINE BUT IT STILL WHISTLES. THEY, PUT A CLEAR STRIP ALONG INSIDE OF DOOR TO HELP NOISE. IT DOESN'T. THEN ,THE REAR CONTINENTAL TIRE HAD SUCH HORRIBLE, UNEVEN WEAR, IT WAS EXTREMELY DANGEROUS. BOUGHT NEW TIRES FOR $600. THEN REAR DIFFERENTIAL MALFUNCTIONED, AND WOULD MAKE A GRINDING ON TURNING LEFT OR RIGHT. THEY FIXED THAT IN MARCH 2005, AND IT JUST STARTED DOING IT AGAIN. NOW, THERE IS A STRANGE NOISE WHEN REVVING THE ENGINE TO DRIVE COMING FROM UNDER THE HOOD. IT IS GOING IN TOMORROW FOR THE NOISE AND THE REAR DIFFERENTIAL. ON TOP OF ALL THE REPAIRS, WE HAVE HAD A SQUEAKY BRAKE ISSUE. ALSO, THEY HAVE SAID THEY WERE GOOD. THEY JUST GET A LOT OF BRAKE DUST, JUST SAND THEM. OUR SIDE WINDOWS SHIMMIES ALL THE TIME. ! I DID INVEST IN AN EXTENDED WARRANTY!. *AK
MY EXPEDITION IS A 1YR AND 5 MONTHS. WITH LESS THAN 500 MILES PAID FOR A FRONT END ALIGNMENT AND TIRE ROTATION, BECAUSE OF BAD VIBRATION AT SPEEDS OF 60-70 MILES AN HOUR. STILL HAD VIBRATION, TOOK IT BACK TO DEALER, THEY SAID THE TRUCK CAME WITH TIRES OUT OF BALANCE. STILL HAD VIBRATION, TOOK IT BACK TO DEALERSHIP, A BOX DEALING WITH THE STEERING WHEEL HAD TO BE REPLACED. SINCE THEN I HAVE PAID FOR ANOTHER FRONT END ALIGNMENT AND TIRE BALANCE, NOW TIRES HAVE WORN SO BAD DEALERSHIP WILL PROBABLY BLAME WORN TIRES FOR THE VIBRATION. THERE IS MORE!!! THE SEAL ON THE FRONT WINDSHIELD CAME LOOSE AND STARTED LEAKING, AND HAD TO BE REPLACED. IN THE FRONT DEFROST VENT SOME FOAM STUFF HAD COME LOOSE AND WOULD FLAP AROUND WHEN THE VENT WAS ON, THE DEALERSHIP CALLED IT ( PACKING) IT WAS REPLACED OR GLUED BACK DOWN. THE SIDE TRIM ON BOTH SIDES FROM THE TWO FRONT DOORS, TO THE TWO REAR DOORS FADED BADLY, AND HAD TO BE REPLACED. THE DOME LIGHT HAD A PINCHED WIRE AND WOULD FLICKER WHEN TURNED ON OR HIT A BUMP, IT WAS REPAIRED. THE POWER WINDOW SWITH LIGHT, DRIVER SIDE WENT OUT, AND THE UNIT HAD TO BE REPLACED, AND NOW THE CRUISE CONTROL WILL NOT STAY ENGAGED WHEN I HIT A BUMP MOST OF THIS HAPPENED IN UNDER A YEAR. *AK
WHEN SHIFTING VEHICLE FROM REVERSE TO DRIVE BOTH OUTSIDE MIRRORS WOULD ROTATE OUTWARD OR POINT TOWARD THE GROUND. MANUFACTURER IS AWARE OF THIS PROBLEM, BUT CANNOT RESOLVE IT. *AK
A RECURRENT AND UNSOLVABLE PROBLEM WITH THE POWER EXTERIOR MIRRORS ON A 2003 FORD EXPEDITION. THE PASSENGER MIRROR IS INCAPABLE OF RETURNING TO ITS PRE-SET POSITION. THIS OCCURS WHETHER OR NOT THE "REVERSE AID" FEATURE IS ON OR OFF AND ALSO OCCURS WHETHER OR NOT THE "MEMORY" FEATURE FOR DRIVER 1 OR DRIVER 2 IS ACTIVATED. IT OCCURS ROUGHLY ONE-HALF OF THE TIME THE VEHICLE IS UNLOCKED EVEN BY THE SAME DRIVER (DRIVER 1) IN SUCCESSION. DUE TO THE FORD INSTALLED ALARM FEATURE, THE UNLOCKING FOB (OR THE DOOR MOUNTED KEYPAD) MUST BE USED. EACH TRIGGERS THE MIRROR FAILURE. TWO DEALERS HAVE BEEN UNABLE TO RESOLVE THE PROBLEM, EVEN AFTER MULTIPLE VISITS, HAVING THE VEHICLE FOR SEVERAL DAYS IN SUCCESSION, AND HAVING THE AVAILABLE FORD TECHNICAL SERVICE BULLETIN BROUGHT TO THEIR ATTENTION. FORD MOTOR COMPANY (ON LETTERHEAD CORRESPONDENCE) NOW DENIES THAT ANY PROBLEM EXIST WITH MY VEHICLE (AFTER DETAILED TELEPHONE AND WRITTEN CORRESPONDENCE). TWO NEIGHBORING ACQUAINTENCES WITH THE SAME YEAR AND MODEL VEHICLE HAVE EXPERIENCED THE SAME FAILURE WITHOUT RESOLUTION AS WELL. MULTIPLE POSTINGS ON THE NTSHA WEBSITE MAKE REFERENCE TO THIS SAME PROBLEM AND SPEAK OF FORD'S "PROMISE" TO RESOLVE. THIS IS A SERIOUS SAFETY DEFECT. EITHER A SOLUTION TO REMEDY THE PROBLEM SHOULD BE PROVIDED BY FORD OR THE VEHICLES SHOUDL BE RECALLED AND A MIRROR SYSTEM THAT HAS BEEN PROVEN TO FUNCTION PROPERLY SHOULD BE INSTALLED.*AK
PURCHASED 2003 EXPEDITION XLT IN 9/03 AND HAD THE FOLLOWING PROBLEMS WITHIN ONE WEEK OF PURCHASE: A/C NOISE & DECREASED VOLUME WHEN MAX A/C IS ON; RATTLING NOISE FROM SIDE PANELS (WHICH ALSO SHOWED FADING WITHIN 3 MONTHS AND WERE REPLACED); WASHER FLUID LIGHT SHOWED LOW WHEN FULL; FOAM LOOSE AROUND DEFROSTER. BY 12/03, STEREO SYSTEM REPLACED DUE TO LOUD WHINING NOISE; HAS BEEN REPLACED 3 TIMES (PROBLEM STILL RECURRING); 2/04 SUN ROOF LEAKING PROFUSELY INTO 2ND ROW SEAT AREA (SAME PROBLEM OCCURRED A MONTH LATER THOUGH REPAIRED). WHEN DEALER'S SUBCONTRACTOR REPAIRED MOONROOF THE SECOND TIME, THE TECHNICAN NEGLECTED TO SCREW REAR SEATBELT BOLT TIGHTLY BACK TO SIDE PANEL. SEATBELT BOLT BROKE AWAY FROM SIDE PANEL WHILE CHILD WAS SITTING IN SEAT! DEALER REPAIRED AND CHECKED ALL SEAT BELT ATTACHMENTS AT MY REQUEST BUT DID NOT OFFER TO DETERMINE SOURCE OF PROBLEM UNTIL I INSISTED. SERVICE MGR INITIALLY REPORTED HE THOUGHT IT WAS A FACTORY DEFECT, UNTIL THEY RESEARCHED THE PROBLEM IN DETAIL. I STRONGLY RECOMMEND THAT FORD HAVE A POLICY THAT ANY SAFETY DEVICES REMOVED OR TAMPERED WITH DURING ANY REPAIR SHOULD BE DOUBLE CHECKED FOR PROPER OPERATION PRIOR TO RETURNING VEHICLE TO OWNER. *AK
ACCORDING TO DEALERSHIP AND MANUFACTURER REPS, THE PROBLEM WITH THE SIDE MIRRORS AND THEIR PROPENSITY TO MOVE WITHOUT WARNING OR "POP" WHEN USING THE VEHICLES' REVERSE MIRROR FUNCTION, IS DUE TO POOR DESIGN FROM FORD MOTOR COMPANY. I HAVE BEEN TOLD THAT I AM JUST TOO TALL (6'3"), AND THAT THE LOCATION THAT I HAVE THE MIRRORS ADJUSTED IN, CAUSES THE HOUSING TO MAKE CONTACT WITH THE TILTING ASSEMBLY! I FIND IT HARD TO BELIEVE THAT FORD WOULD PRODUCE A VEHICLE THAT WILL NOT ALLOW YOU TO ADJUST THE MIRROS PROPERLY SO THAT YOU CAN SEE TRAFFIC BEHIND YOU, AND STILL BE ABLE TO USE A FUNCTION THAT WAS DESIGNED INTO THE VEHICLE! THE MIRROS MODULES HAVE BEEN REPLACED TWICE ON BOTH SIDES AS WELL AS THE MOTORS. I HAVE FILED A COMPLAINT WITH FORD AND HAVE BEEN TOLD THAT DUE TO THE DESIGN FLAW, THE VEHICLE IS AS IT WAS DESIGNED AND THEY HAVE NO INTENT TO REPAIR. GOOD LUCK SEEING TRAFFIC ON EITHER SIDE.*AK
I TURNED THE CORNER AND THE WHOLE BACK WINDOW SHATTERED. I STOPPED RIGHT AWAY AND LOOKED AROUND. MOST OF THE GLASS HAD SHATTERED OUTSIDE THE EXPEDITION. THERE WAS NO ROCK OR ANYTHING ELSE THAT HIT IT. AS A MATTER OF FACT, THE CORNER I TURNED AT, THERE WAS A METRO POLICE OFFICER THERE BECAUSE THERE WAS AN ACCIDENT IN THE MIDDLE THERE. MY CHILDREN WHERE SCARED AND CRYING BUT THERE WAS NO GLASS ON THEM. THE NEXT MORNING I TOOK THE 2003 FORD EXPEDITION DOWN TO FRIENDLY FORD AND THEY SAID IT IS NOT COVERED.
MY 2003 FORD EXPEDITION XLT WAS PARKED IN MY GARAGE. I OPENED THE DRIVER'S SIDE DOOR AND GOT IN. I STARTED THE CAR AND THEN TRIED TO ROLL DOWN THE ELCTRIC WIDOW ON THE DRIVER'S SIDE. AS SOON AS THE BUTTON WAS PUSHED, THE WINDOW EXPLODED, COVERING ME WITH GLASS PIECES.*AK
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A FLAPPING SOUND COMING FROM THE WINDSHIELD. CONSUMER DISCOVERED THAT THE WEATHER STRIPPING AROUND THE WINDSHIELD WAS COMING APART. DEALER TRIED TO GLUE THE STRIP DOWN ON FOUR OCCASIONS, BUT TO NO AVAIL. *AK
2003 FORD EXPEDITION EDDIE BAUER EDITION. SIDE REAR VIEW MIRRORS WITH BACKUP ASSIST WILL MALFUNCTION AT ANYTIME CAUSING YOU TO CONSTANTLY BE AWARE THAT THE MIRRORS ARE NEVER GOING TO BE RESET TO THE DRIVERS DESIRED SETTING. THIS IS A ROAD HAZARD THAT NEEDS TO BE RECALLED. IF THE DRIVERS OF THESE PARTICULAR VEHICLES HAVE TO CHECK THERE SIDE VIEW MIRRORS TO CHANGE LANES ETC. THEY RUN THE RISK OF SIDE IMPACTING SOMEONE OR CAUSING AN ACCIDENT .*AK
I HAVE A 2003 FORD EXPEDITION WHICH WON'T RETAIN THE CORRECT SETTING IN THE PASSENGER'S SIDE REAR VIEW MIRROR. I HAD THE DRIVER'S SIDE MIRROR FIXED ALREADY, BUT THE DEALER REFUSES TO FIX THE PASSENGER'S SIDE DUE TO INABILITY TO VERIFY THE COMPLAINT. IT SEEMS TO BE AN INTERMITTENT PROBLEM, BUT OFTEN WHEN I GO TO CHANGE LANES THE MIRROR IS NOT SET TO THE CORRECT POSITION, PRESENTING A DEFINITE SAFETY HAZARD. I FEEL THEY SHOULD GO AHEAD AND REPLACE THE MIRROR SINCE I'M HAVING THE PROBLEM, WHETHER THEY CAN DIAGNOSE THE PROBLEM OR NOT.*AK
WHEN MOVING IN REVERSE THE SIDE MIRRORS FLIP DOWN OR UP. NO ONE HAS IDENTIFIED THE CAUSE OF THE PROBLEM. *AK
WHEN EVER I UNLOCK MY 2003 FORD EXPEDITION WITH THE KEY RING CLICKER, THE EXTERIOR SIDE MIRROR ERRATICALLY ADJUST ITSELF TO AN UNKNOWN POSITION. THIS OCCURS FREQUENTLY AND IS A HUGE INCONVENIENCE FOR ME BECAUSE I HAVE TO ALWAYS READJUST THE MIRRORS.*AK
ATTEMPTED TO BUY WIPER BLADES FROM FORD DEALER FOR MY EXPEDITION. THE BLADES THEY GAVE ME FIT BUT WOULD NOT LOCK IN PLACE. WAS TOLD BY THE SERVICE PERSONNEL THAT FORD HAD CHANGED THE ARMS ON ALL 2003 MODELS BUILT BEFORE JUNE OF 2003 AND THE REMEDY WAS TO REPLACE THE ARMS ON BOTH WIPERS. THE PRICE OF EACH ARM IS $178. THEY TOLD ME TO CONTACT FORD ABOUT PAYING FOR THE REPLACEMENT. HAVE DONE SO AND AWAITING DECISION. *LA
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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