Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2003 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
2003 FORD EXPEDITION, WITH FACTORY ORIGINAL TIRES BY CONTINENTAL, HAD A TIRE TREAD SEPARATION ON JUNE 11 WHICH RESULTED IN ONE DEATH AND FOUR SERIOUS INJURIES. VEHICLE WAS IN MOTION, DRIVER LOST CONTROL AND HIT A TREE...UPDATED 02/02/17 *BF *TR
LOST CONTROL, HIT PARKED CAR AND TREE, FRONT END DAMAGE, DRIVER SIDE FENDER, DRIVER DOOR, DRIVER RECEIVED LACERATION TO FOREHEAD AND TWO FRACTURED RIBS. AIR BAGS DID NOT DEPLOY. *TR
I WAS DRIVING ON THE INTERSTATE ON 7/27/12 TO TAKE MY DAUGHTER BACK TO HER MOTHER, AS I HAD MY DAUGHTER DURING SUMMER VISITATION. HALF-WAY INTO MY TRIP (525 MILES ONE-WAY) IT STARTED TO RAIN AND I HYDRO-PLANED, RESULTING IN A ONE-CAR ACCIDENT. I SLID FROM THE INNER LANE (PASSING LANE), ACROSS THE OUTER LANE, INTO THE SHOULDER AND CRASHED INTO A GUARD-RAIL. IF NOT FOR THE GUARD-RAIL, MY VEHICLE WOULD HAVE FALLEN ABOUT 30-FEET FROM THE INTERSTATE TO THE ELEVATION BELOW. AFTER THE RESPONDING DEPARTMENT ARRIVED (HIGHWAY PATROL AND LOCAL POLICE DEPARTMENTS), WE EVALUATED THAT MY DAUGHTER AND I WERE OK PHYSICALLY. ONCE I STARTED TO EVALUATE THE DAMAGE, I LOOKED AT THE FRONT TIRES AND THEY ARE SEVERELY WARPED!! I'M NOT AN AUTOMOBILE AFICIONADO, BUT MY FRONT TIRES (BOTH) ARE COMPLETELY BALD ON THE OUTER PORTION OF THE TIRES, WHILE THE INNER THREADS ON THE TIRES SHOW LITTLE WEAR (THE TIRES ARE ONLY 2 YEARS OLD). FROM WHAT I HAVE GATHERED, THE "CUPPING" THE TIRES EXPERIENCED ARE FROM A FAULTY/DEFECTIVE FRONT END ALIGNMENT. I NOTICED SHORTLY INTO MY TRIP, THAT MY STEERING WHEEL HAD A MODERATE VIBRATION. I HAVE HAD A SIMILAR EXPERIENCE WHEN I USED TO OWN A 1997 FORD EXPLORER (IT ALWAYS NEED A FRONT END ALIGNMENT/ADJUSTMENT). I WAS NOT TICKETED FOR THE INCIDENT AND AM COMING TO THE CONCLUSION THAT THE FAULTY FRONT END ALIGNMENT MAY BE THE CAUSE OF THE STEERING VIBRATION, AND THE WHEELS CUPPING, RESULTING IN UNEVEN TREAD-WEAR, LEADING TO MY HYDROPLANING ACCIDENT... *TR
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER SIDE TIRE SUDDENLY LOST TIRE PRESSURE. SEVERAL WEEKS LATER, THE CONTACT EXPERIENCED AN IDENTICAL FAILURE WITH THE FRONT DRIVER'S SIDE TIRE. A LOCAL TECHNICIAN IDENTIFIED THE VALVE STEM AS BEING THE CAUSE OF THE FAILURE AND THEY MADE THE REPLACEMENT. AFTERWARDS, THE FAILURE RECURRED. SHE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT THE NEW SET OF VALVE STEMS WERE CORRODED AND DEFECTIVE. SHE CURRENTLY HAS POSSESSION OF THE VALVE STEMS. THE VALVE STEM INFORMATION WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 33,000.
BRAKES NEED TO BE REPLACED CONSTANTLY. PADS WEAR VERY FAST. ROTORS WEAR EASILY AND NEED REPLACEMENT WITH PADS EACH TIME. WHEN BROUGHT TO HAVE ROTORS TURN, WAS TOLD THEY ARE MANUFACTURED WITH VERY LITTLE TOLERANCE AND COULD NOT BE TURNED EVEN THOUGH THERE WAS MINIMAL VISIBLE WEAR. WAS TOLD THEY DID NOT "MIC" WITH ENOUGH RANGE TO TOLERATE THE CUT WHEN TURNING. ROTORS SHOULD NOT NEED REPLACEMENT WITH EACH BRAKE CHANGE. EXCESSIVE BRAKE DUST. BRAKE DUST HAS EATEN AWAY AT FINISH ON RIMS. AFTER LAST BRAKE REPAIR, FRONT END NOW HAS A CLICKING SOUND. BRAKE PEDAL HAS ALWAYS FELT SPONGY. ON TWO OCCASIONS WITH AGGRESSIVE BRAKING CONDITIONS, BRAKES LOCKED UP. TOLD DEALERSHIP WHO SAID THIS IS NORMAL WITH THE FORD BRAKING SYSTEMS. ADDITIONALLY, WE HAVE HAD AN ONGOING PROBLEM WITH THE PASSENGER SIDE FOG LAMP NOT STAYING LIT AND THE METAL REFLECTOR PIECE IN THE FOG LAMPS COMING LOOSE. WE ARE NOW HAVING PROBLEMS WITH TWO (FRONT DRIVERS/REAR PASSENGERS) DOOR ELECTRIC LOCKS NOT UNLOCKING OR LOCKING THE DOORS. *TR
THE BRAKES ON THE 2003 EXPEDITION ISN'T DESIGNED TO HOLD THE HEAVY WEIGHT OF THE EXPEDITION. THIS CAUSE THE BRAKES TO NEED TO BE REPLACED NUMEROUS TIMES. FORD NEEDS TO RECALL THE BRAKES AND PUT BIGGER BRAKE PADS IN THEM. I HAVE HAD TO EVEN REPLACE THEM METAL TO METAL IN THE FRONT 7 TIMES IN 3 YEARS AND UNDER 45,000 MILES. I EVEN HAD TO REPLACE THE MASTER CYLINDER DUE TO LEAKAGE AT 45,000 MILES. ALSO DUE TO ELECTRONIC PROBLEMS I HAVE HAD I WAS UNABLE TO LOCK THE SUV AND HAD THE ALARM SOUND BECAUSE OF IT AND WINDOWS DON'T GO UP AND DOWN CORRECTLY. *JB
I OWN A 2000 FORD EXPEDITION AND IN 2003 AND NOW I HAVE HAD THE AIRBAG LIGHT ON BECAUSE THE AIRBAG HARNESS IS DEFECTIVE ON THE PASSENGERS SIDE. THE COST IS $390.00 TO REPAIR AND $70.00 TO DO A DIAGNOSTIC TEST EACH TIME.*AK
MY EXPEDITION IS A 1YR AND 5 MONTHS. WITH LESS THAN 500 MILES PAID FOR A FRONT END ALIGNMENT AND TIRE ROTATION, BECAUSE OF BAD VIBRATION AT SPEEDS OF 60-70 MILES AN HOUR. STILL HAD VIBRATION, TOOK IT BACK TO DEALER, THEY SAID THE TRUCK CAME WITH TIRES OUT OF BALANCE. STILL HAD VIBRATION, TOOK IT BACK TO DEALERSHIP, A BOX DEALING WITH THE STEERING WHEEL HAD TO BE REPLACED. SINCE THEN I HAVE PAID FOR ANOTHER FRONT END ALIGNMENT AND TIRE BALANCE, NOW TIRES HAVE WORN SO BAD DEALERSHIP WILL PROBABLY BLAME WORN TIRES FOR THE VIBRATION. THERE IS MORE!!! THE SEAL ON THE FRONT WINDSHIELD CAME LOOSE AND STARTED LEAKING, AND HAD TO BE REPLACED. IN THE FRONT DEFROST VENT SOME FOAM STUFF HAD COME LOOSE AND WOULD FLAP AROUND WHEN THE VENT WAS ON, THE DEALERSHIP CALLED IT ( PACKING) IT WAS REPLACED OR GLUED BACK DOWN. THE SIDE TRIM ON BOTH SIDES FROM THE TWO FRONT DOORS, TO THE TWO REAR DOORS FADED BADLY, AND HAD TO BE REPLACED. THE DOME LIGHT HAD A PINCHED WIRE AND WOULD FLICKER WHEN TURNED ON OR HIT A BUMP, IT WAS REPAIRED. THE POWER WINDOW SWITH LIGHT, DRIVER SIDE WENT OUT, AND THE UNIT HAD TO BE REPLACED, AND NOW THE CRUISE CONTROL WILL NOT STAY ENGAGED WHEN I HIT A BUMP MOST OF THIS HAPPENED IN UNDER A YEAR. *AK
PURCHASED NEW 2003 EXPEDITON EDDIE BAUER IN 10/03. DOORS RATTLE AS THOUGH THEY ARE NOT CLOSED. HAVE TAKEN VEHICLE BACK TO DEALERSHIP SEVERAL TIMES (THEY'VE HAD VEHICLE FOR CLOSE TO SIX WEEKS TOTAL). PROBLEM STILL EXITS. SOO MUCH BRAKE DUST ON FRONT WHEELS THAT THEY ARE PITTING. DEALERSHIP SAYS FORD WON'T COVER THE WHEELS BECUASE OF DUST. *AK
WHEN CHANGING A FLAT TIRE (ON TWO SEPARATE OCCASIONS) ONE OF THE BOLTS THAT SECURES THE LUG NUTS WHICH HOLDS THE TIRE ONTO THE AXLE BROKE. I AM CONCERNED THAT THESE BOLTS ARE WEAK AND WILL BREAK WHILE DRIVING. IS THIS A COMMON OCCURRENCE?. *AK
WHILE TOWING A 30 FOOT TRAILER AND DRIVING AT 60 MPH CONSUMER HEARD A LOUD POPPING SOUND. A FEW SECONDS LATER THE TRAILER STARTED TO SWAY AND CONSUMER LOST CONTROL . VEHICLE AND TRAILER FLIPPED OVER SEVERAL TIMES. CONSUMER'S CHILDREN WERE TREATED AT A HOSPITAL FOR MINOR BRUISES. CONSUMER'S WIFE SUSTAINED CHEST AND BACK INJURIES. CONSUMER SUSTAINED A BRUISED ANKLE/ELBOW/ BACK, AND NECK PROBLEMS. NONE OF THE AIR BAGS DEPLOYED DURING THIS INCIDENT. *AK
EXCESSIVE BRAKE DUST ON FRONT WHEELS. BLACK AFTER 2 DAYS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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