2014 Ford Explorer Driver assistance Problems

Back up camera goes blank with black screen

NHTSA ID

11732118

Incident

Apr 6, 2026

MY VEHICLE HAS BEEN HAVING AT ISSUE WITH THE REVERSE CAMERA SINCE THE BEGINING OF LAST YEAR. IT STARTED AS BEING DISTORTED TO FULLY NOT TURNING ON AT ALL WHEN IN REVERSE. I NOTICED THERE IS A RECALL FOR THE SAME ISSUES IM HAVING WITH MY REVERSE CAMERA BUT IT BEGINS WITH MODEL YEAR 2015. MY VEHICLE IS A 2014 FORD EXPLORER. I HAD MANY INCIDENTS OF ALMOST HITTING PEDESTRIANS WHEN IM IN REVERSE TO MAKING INPACT WITH OTHER VEHICLES BEHIND ME. CAN THIS RECALL BE REVIEWED AND ADD ADDITIONAL MODEL YEARS AS THIS HAS BECOME A SAFETY ISSUE FOR ME AND MY FAMILY. THANK YOU.

NHTSA ID

11716705

Incident

Jan 1, 2025

The contact owns a 2014 Ford Explorer. The contact stated that the camera image showed a reversed image, and there were lines through the camera screen, and occasionally the camera was off. The contact stated that the image was distorted, so the contact covered up the camera. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

NHTSA ID

11708739

Incident

Jan 5, 2026

Mileage

140,000 mi

My uncle has a 2015 Ford Explorer and he received recall 25V695 for the rear camera issues blurry/ wavy and going completely black and not being useful. Almost have backed into a few things when it goes out in the middle of reverse. I believe this is a huge safety concern and my vehicle should be added to the list of affected. Not that they are going to do anything, I took mine in a year ago for the A=pillar trim flying off and they said they still don't have parts that I could either just park it or take the trim off and drive around that way. smh. Can you please help so I can feel more safe when I back up?

NHTSA ID

11699463

Incident

Sep 2, 2025

The contact owns a 2014 Ford Explorer. The contact stated while reversing, the rear-view camera briefly displayed an image, and the message "Rear-view Camera Unavailable" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown recall; however, the model year was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

NHTSA ID

11698203

Incident

Nov 7, 2022

Mileage

90,000 mi

The rear back uo camera. The camera will randomly flip the screen when backing up & lose the lines or the screen goes black and nothing appears. It has not been confirmed byxa dealership yet. There were no warnings. There has been a recall for the 2015 explorer and up. Can the 2014 explorer be added to the recall aswell?

NHTSA ID

11694998

Incident

Sep 14, 2025

The contact owns a 2014 Ford Explorer. The contact stated that while reversing, the back-over prevention camera system independently powered on and off. No warning lights were illuminated. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11692039

Incident

Oct 8, 2022

Mileage

80,000 mi

The contact owns a 2014 Ford Explorer. The contact stated that while reversing, the back-over prevention camera displayed a black screen. In addition, the error message indicated that the back-over prevention camera was unavailable. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

NHTSA ID

11691711

Incident

Oct 6, 2024

Mileage

92,000 mi

The contact owns a 2014 Ford Explorer. The contact stated that while attempting to park the vehicle, the rear-view camera became inoperable. The contact stated that the image displayed on the screen was inverted, making it difficult to safely maneuver the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was referred to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 70,000.

NHTSA ID

11687427

Incident

Sep 15, 2025

Mileage

70,000 mi

When starting my vehicle the parking brake alarm is going off stating that my parking brake is engaged which it is not once I drive about a mile or 2 the alarm goes off but everytime I restart my vehicle he resets the process.

NHTSA ID

11687036

Incident

Sep 1, 2025

Lose of controlled of the Steering will driving

NHTSA ID

11685497

Incident

Aug 25, 2025

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s and driver's side A-pillar trim fractured and detached. The contact stated that the dealer arrived at the residence and inspected the vehicle; however, the contact was informed that parts were not available. The contact purchased the parts from Amazon; however, the contact had to apply tape to hold the parts in place. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts were not yet available. The contact stated that the driver's side B-pillar trim had fractured and detached. The contact referenced NHTSA Campaign Number: 25V347000 (Structure); however, the VIN was not included in the recall. Additionally, the back-over prevention camera screen displayed a black screen and an error message to call the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11684572

Incident

Aug 14, 2024

Mileage

80,000 mi

The contact owns a 2014 Ford Explorer. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure limited driving visibility, preventing the driver from safely operating the vehicle. The contact stated that on a separate occasion, while driving at slow speeds, the contact was almost involved in two slow speed parking lot crashes. The contact was able to stop the vehicle before the crashes. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the failure persisted. The failure mileage was unknown.

NHTSA ID

11665818

Incident

Mar 22, 2025

The contact owns a 2016 Ford F-150. The contact stated that the rearview camera would display a distorted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. Due to the failure, the contact stated that they had been involved in two low-speed, parking lot accidents. The contact stated that no injuries were reported in either incident. Unknown if a police report was filed. The vehicle was taken to the dealer. However, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the failure persisted. The failure mileage was approximately 50,000.

NHTSA ID

11663978

Incident

May 15, 2017

Mileage

50,000 mi

The contact owns a 2014 Ford Explorer. The contact stated that the back over prevention camera failed to operate as needed while the vehicle was shifted into reverse, and the image displayed was distorted. The contact stated that over time the failure worsened, and the screen went blank. The vehicle was taken to a dealer where the vehicle was kept for three days for the repair. The contact went back to retrieve the vehicle and was informed that the part needed to repair the vehicle was unavailable and that the vehicle could not be repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ID

11663710

Incident

Aug 1, 2017

ABS module. Indicater lights on ,tracktion control not on, warning lights to check brakes ABS systems. Ford cannot get parts to repair. Ford dealer cannot repair Leaving no brake assistance

NHTSA ID

11656709

Incident

Apr 6, 2025

The contact owns a 2014 Ford Explorer. The contact stated that while the vehicle was turned off, there was an abnormal dinging sound heard. The instrument panel lights were dimmed. While driving at approximately 40-45 MPH and depressing the accelerator pedal, the vehicle drove roughly. There were no warning lights illuminated. The vehicle was taken to a tire center, and the spark plugs and coil packs were replaced. The vehicle was repaired, but the failure recurred. The contact thought there was water in the fuel tank. The contact added a fuel treatment. The vehicle was taken to an independent mechanic, where it was determined that there were electrical issues. The contact called a local dealer regarding the warranty on the vehicle. The dealer informed the contact that there was no warranty coverage on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

NHTSA ID

11649451

Incident

Feb 20, 2025

Mileage

150,000 mi

In February of 2024 I received a recall notice for this vehicle with respect to defective A-pillar applique trim clip attachments around the windshield. The recall stated that parts would be available the latter half of 2024 and that we would be notified when we could schedule our SUV to be fixed. We did not hear from Ford for many months. When winter approached, we called to see what the status was of the parts for this recall. We were told the parts were not available until December. Unaware that this flaw could cause severe water leaking, my wife drove the car as usual. The recall notice even states that there is no reason to stop driving the vehicle. When the first rains hit in November, the car leaked A LOT of water around the windshield and came through the top console. So much water leaked into the floor carpet areas had standing water. We had never experienced any leakage issues before and we're not properly notified that this was the potential issue or that it should not be driven in the rain. We STILL do not have any date for the fix on our SUV. We cannot drive it when it is raining, and in fact, have to cover it with a large tarp so water does not leak inside again. The leak having run down through the electrical system at the top of the inside of the windshield has caused problems. The sun roof now does not work and is now stuck in a partially open position. the rearview camera now works intermittently and the main computer console has gone black a number of times. We seem to have been able to air out the wet carpet smell that prevailed for some time. Needless to say, this is ridiculous. It has been a YEAR since the recall notice was sent. My wile and I are incredibly angry about this situation. Your dealership has done nothing to help us and has only said that we have to contact Ford directly ourselves. I would appreciate your passing this email along to Ford Customer Service in Dearborn, Ml and to your Service department. I will also be sending a copy to the National Highway Traffic Safety Admini

NHTSA ID

11647570

Incident

Feb 10, 2025

Lane keeping system malfunction. Steering assist malfunction. I have no power steering and it’s hard to control vehicle. Ford diagnosed that I need a new steering rack and sensor.

NHTSA ID

11623742

Incident

Sep 1, 2024

The contact owns a 2014 Ford Explorer. The contact stated that while reversing, the rearview camera displayed an inverted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 160,000.

NHTSA ID

11618550

Incident

Aug 1, 2024

Mileage

160,000 mi

The contact owns a 2014 Ford Explorer. The contact stated that while driving approximately 20 MPH and making a left turn, the vehicle suddenly lost power steering functionality. The traction control and the electronic stability control warning light were illuminated. The vehicle was towed to an independent mechanic, where the contact was informed that the failure might be related to the power steering control module(PSCM); however, the vehicle was not diagnosed or repaired. No further information was provided. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 170,000.

NHTSA ID

11618053

Incident

Oct 3, 2024

Mileage

170,000 mi

My steering system needs to be replaced. While driving, my steering became very hard to control. My vehicle sways and I wrecked bc of it. Ford said it’s the steering gear that needs to be replaced for $2600. My driver and lane keeping assist lights came on when this started happening. My car needs a new sensor because of the wreck as well. This has prevented me from attending to everyday activities such as work. I have lost so much money and will probably lose everything I have like my home because of this. Ford needs to fix this now!

NHTSA ID

11615137

Incident

Sep 1, 2024

ABSModule part number DB5z2C219B. Part not available from supplier due to issue that has not been resolved. Vehicle not driveable due to possible break failure could occur.

NHTSA ID

11606622

Incident

Jul 10, 2024

The contact owns a 2014 Ford Explorer. The contact stated while reversing the vehicle, the rearview camera displayed a distorted image. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.

NHTSA ID

11605580

Incident

Feb 1, 2024

Mileage

85,000 mi

My vehicle just stops and the Terrain management system fault comes on no matter what speed I’m going. It’s been doing it off and on for three years now. The dealership can’t figure out why. I’m thinking after doing some research that it’s the throttle body.

NHTSA ID

11604048

Incident

Jul 23, 2024