RoadVitals

2014 Ford Explorer Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
53
Latest Mar 13, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,672 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2014 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 53 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 53, in the owner's own words

Visibility
Filed Mar 13, 2026

Both the driver side and passenger side exterior a-pillar applique molding came while driving down the highway and almost caused an accident. This has happened twice because FORD says they can't fix it because they don't have the parts. Anyone can get the parts online that are after market but that does not fix the issue. I did buy the after market ones and those came off on the interstate and almost hit a motorcycle driver. This has been going on Since January of 2024 and FORD is not doing anything about it. You are unable to call FORD, email FORD, and no one will escalate this. Now it has become even more of a safety issues because my rubber seals for my windshield are wearing and tearing off at a fast pace. It is causing more damage that FORD will not be responsible for fixing. Why do safety recalls not get fixed and are not forced to be fixed? Safety recall and no one cares to get it fixed.

NHTSA ID
11724059
Incident
Aug 13, 2025
Other / unspecifiedSuspensionVisibility
Filed Mar 11, 2026

EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENTS ARE NOT PROPERLY ENGAGED DUE TO IMPROPER ASSEMBLY OR REPAIR. REAER TOE LINK REAR TIRES TILTED INWARD due to potential fractures from corrosion or broken welds on TOE LINK.

NHTSA ID
11723710
Incident
Dec 31, 1969
Body & structureVisibility
Filed Jan 4, 2026

In January 2024 we were driving on the interstate when the left front A-Pillar trim part around windshield came off and hit our windshield, then flew off on the highway. We received a recall from Ford in February 2024, to date they claim they still don't have the part to repair, we now have water that leaks into the car when it rains. Which is creating issue inside our car. it has now been two years, it seems like they will never get this and my car will keep leaking. The car is titled in Virginia but the car is located at our Florida property in Clearwater Beach FL, I need it fixed down here.

NHTSA ID
11708679
Incident
Jan 23, 2024
Visibility
Filed Oct 23, 2025

side-to-side reversed image on a 2014 Ford Explorer's backup camera

NHTSA ID
11695353
Incident
Sep 1, 2025
Body & structureVisibility
Filed Sep 15, 2025

The vehicle inspection to see if our vehicle qualified for the recall to replace the A-Pillar trim was done well over a year ago. The inventory has been on backorder for over a year as well. The windshield desperately needs replaced for safety reasons and the windshield cannot be replaced without replacing these recalled pieces. We are having to pay $200 extra out of pocket to replace these defective pieces. According to Ford they will not reimburse for the repair since they notified us of the recall, but they haven't been able to fix the problem in a timely manner and we need a new windshield immediately. So I believe they should reimburse us for these parts we have to pay out of pocket for due to not being able to fix the recall.

NHTSA ID
11687271
Incident
Sep 20, 2024
ElectricalVisibility
Filed Jul 3, 2025

•Rearview camera view and alerts •Inspection unknown • Hit mailbox •Dogded backup accidents in parking lots ▪︎Dogded backup accidents out of hard to see drive ways •Not taken to dealer no recalls for my year •Not inspected by anyone •No warning lamps •Alerts would just stop (checked settings it was on) •Camera would freeze first occasionally •Progressed to going black •Camera goes in and out •Beeping works then stops •No rhyme or reason to what stops or freezes and when or season •First noticed it after purchase a few years ago

NHTSA ID
11671195
Incident
Apr 1, 2024
Visibility
Filed Jun 10, 2025

The rear safety camera fails to appear in the dash. Car says unable to connect or display. Sometimes works, mostly does not. Ford dealer wants to charge $800 to fix. As this is a vehicle safety feature, I believe it is a failure similar to the latest recall by Ford

NHTSA ID
11665969
Incident
Dec 18, 2021
Visibility
Filed Dec 28, 2024

My APillar molding piece flew off the passenger side of my wind shield. I’m scared the other side will do the same thing and I don’t want anyone to get hurt but I have to use my car. I have been waiting 6 months for the parts… Also, whenever it rains my floorboards flood from water leaking through my windshield and could possibly get into my electronics as well.

NHTSA ID
11632910
Incident
Aug 9, 2024
ElectricalEngineVisibility
Filed Aug 6, 2024

The contact owns a 2014 Ford Explorer. The contact stated that the security light was illuminated, and the battery was drained. The vehicle was taken to the local dealer, where it was diagnosed that the security panel needed to be replaced. The vehicle was repaired, but the failure recurred. While driving, the lights failed to turn on, and the horn was inoperable. The vehicle was taken back to the local dealer, where it was determined that the electrical system needed to be replaced. The vehicle was repaired. The contact stated that there was no longer a dinging sound when the doors were ajar. The interior lights were dim, and the horn was inoperable. The rubber trim was detaching. The moon roof failed to close. The vehicle was taken back to the local dealer, who determined that water had entered the vehicle through the sunroof and that the wires were wet. The dealer added plastic and glue to the sunroof. Additionally, the vehicle failed to start. There was an abnormal clicking sound while attempting to start the vehicle. The vehicle was taken back to the local dealer, where it was diagnosed that the compressor needed to be replaced because the compressor was clogged. The manufacturer was contacted, who opened a case. The failure mileage was approximately 127,000.

NHTSA ID
11606756
Incident
Jan 17, 2023
Mileage
127,000 mi
Visibility
Filed Jun 8, 2024

The backup camera does not work. Sometimes a reversed the image which is highly dangerous. This has happened to a number of people I know who have the same car. It says see dealership on the screen.

NHTSA ID
11593207
Incident
Jul 1, 2020
Visibility
Filed May 2, 2024

The contact owns a 2014 Ford Explorer. The contact stated that while driving at approximately 35 MPH, the passenger's side windshield wiper detached from the vehicle. The contact was able to pull the vehicle to the side of the road. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID
11586557
Incident
Apr 2, 2024
Visibility
Filed Apr 18, 2024

The contact owns a 2014 Ford Explorer. The contact stated that the windshield frame dislodged, and the contact was able to perform a self-repair with sealant. The vehicle was taken to the dealer to inquire of a recall. The dealer did not find a recall associated with the VIN related to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

NHTSA ID
11583784
Incident
Apr 18, 2024
Mileage
97,000 mi
Visibility
Filed Jan 10, 2024

The window trim and weatherstripping has detached from the vehicle while driving highway speed. Pieces were detaching more as I drove. Causing vehicles to maneuver in ways of car not being damaged

NHTSA ID
11564523
Incident
Jan 2, 2024
Body & structureVisibility
Filed Jul 31, 2023

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel locked inadvertently. The message "Traction Failure - Stop Safely" and several unknown warning lights were illuminated. There was no further information provided. The vehicle was taken to the dealer, where the electronic steering rack and pinion were replaced. The vehicle was repaired. Additionally, the contact stated while driving 65 MPH, the driver's side windshield trim panel separated, struck, and cracked the windshield of the vehicle behind. There was no injury sustained. Additionally, the driver's side windshield rubber detached and started striking the side of the vehicle. The contact veered to the side of the road. A Ford technician met the contact on the side of the road and assisted the contact in securing the rubber into position and tape was applied. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. The failure mileage was approximately 94,000.

NHTSA ID
11535487
Incident
Jul 26, 2023
Mileage
94,000 mi
Visibility
Filed Jul 29, 2023

Front windshield trim coming off at highway speed.

NHTSA ID
11535201
Incident
Feb 28, 2023
Visibility
Filed Mar 2, 2023

While driving on highway the trim on the side of the windshield flew off .

NHTSA ID
11509827
Incident
Mar 2, 2023
Visibility
Filed Feb 22, 2023

Driving on highway approx. 65-70 mph windshield trim on passenger side flew off, over car onto highway. I was unable to retrieve piece due to number of vehicles on the 3-lane highway. Have noticed other Explorers in Colorado missing same piece. Thanks for looking into this issue.

NHTSA ID
11508584
Incident
Nov 25, 2022
Visibility
Filed Feb 14, 2023

I have had the windshield replaced for the trim coming loose on both sides. I was able to use duct tape to keep them in place until replacement. That was a few years back. Then it happened again. Now it is happening again. So 3 times in 8 years.

NHTSA ID
11507187
Incident
Oct 6, 2018
Body & structureVisibility
Filed Feb 7, 2023

The drivers side pillar molding piece along the windshield flew off the car while driving down the highway. It could have struck the car behind us but luckily it missed them. The piece seemed a little loose when scraping ice off the car but didn’t seem like it would just fly off like that.

NHTSA ID
11506072
Incident
Feb 7, 2023
Visibility
Filed Feb 2, 2023

Exterior trim or molding on windshield, driver and passenger (both) sides flew off vehicle while driving 65 MPH on the interstate. The weather conditions were sunny skies and wind during day time. This incident occured July 2022. Thank God no serious accidents occurred I'm aware of. After some research, I learned this is a common occurrence with Ford Explorer vehicles. I feel this is a safety concern. Hopefully Ford issues a recall or other type of compensation for owners. I replaced the molding on both sides via Amazon myself after I didn't hear back from a Ford Dearlership nearby.

NHTSA ID
11505250
Incident
Jul 21, 2022
Visibility
Filed Feb 2, 2023

I was driving on the highway on December 17, 2022 when the right windshield trim panel came off the vehicle. I didn't know what it was at the time but there was a loud noise. When I got to my destination I noticed the trim panel was gone. The panel flying off could have hit another vehicle. I just saw the article on Fox Business that others were having this issue so I wanted to report my issue as well.

NHTSA ID
11505167
Incident
Dec 17, 2022
Visibility
Filed Feb 1, 2023

While driving on my local highway I heard a large clunk and scraping noise as the windshield trim flew off my vehicle and scrapped down the side and flew behind me. It was very startling and dangerous.

NHTSA ID
11505059
Incident
Feb 1, 2023
Body & structureVisibility
Filed Feb 1, 2023

The contact owns a 2014 Ford Explorer. The contact stated while driving 65 MPH, the front driver’s and passenger’s side windshield trim panel detached and struck another vehicle. The vehicle was taken to the dealer, where the contact was informed that he would be charged a repair cost. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 109,000.

NHTSA ID
11504978
Incident
Nov 15, 2022
Mileage
109,000 mi
Visibility
Filed Feb 1, 2023

While driving on the IH-20 highways in Dallas, Texas, the TRIM panels in the RIGHT side of the Windshield fell off the vehicles. I was driving 70 MPH and 75 MPH on IH-20. Weather was clear and was not using the windshield wiper. Had to buy 2 NEW TRIMs, (1 for Left side and 1 for the Right side) from the Ford Dealer and utilized a Windshield repair company to fix the failed units.

NHTSA ID
11504974
Incident
Feb 1, 2019
Body & structureVisibility
Filed Feb 1, 2023

Driving down the interstate and windshield A pillar panel flew off.

NHTSA ID
11504843
Incident
Feb 1, 2022

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

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