Interior & seatsSteering
Filed Aug 15, 2024
The contact owns a 2019 Ford F-250. The contact stated that while driving over a pothole, the vehicle started shaking, and the steering wheel was uncontrollable. The contact stated that after it rained, the driver's side and passenger's side doors were filled with water. Additionally, the interior lights failed to turn on as needed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.
- NHTSA ID
- 11608703
- Incident
- Aug 8, 2024
- Mileage
- 98,000 mi
ElectricalInterior & seats
Filed Aug 8, 2024
The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the taillights failed to operate properly, and the radio stopped working. An unknown warning light illuminated on the instrument panel. The contact also stated that the headlights remained illuminated after the vehicle was turned off, and the doors failed to lock. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 3.
- NHTSA ID
- 11607375
- Incident
- Nov 1, 2019
- Mileage
- 3 mi
Interior & seats
Filed Jan 19, 2024
The contact owns a 2019 Ford F-250. The contact stated that while in colder temperatures, the front driver's side door locking mechanism failed to latch or remain closed. The contact stated that after using a blow dryer to warm the locking mechanism, the door was closed and remained closed securely. The cause of the failure was not determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the Extended Service Campaign related to the failure. The local dealer was not notified of the failure. The failure mileage was 25,000.
- NHTSA ID
- 11566422
- Incident
- Mar 1, 2023
- Mileage
- 25,000 mi
Interior & seats
Filed Dec 23, 2022
The contact owns a 2019 Ford F-250. The contact stated that while her husband was reversing with a trailer hitched to the vehicle, the tailgate opened independently, causing the trailer to crash into it. The contact stated that the tailgate was significantly damaged and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V864000 (Latches/Locks/Linkages). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.
- NHTSA ID
- 11498653
- Incident
- Dec 17, 2022
- Mileage
- 60,000 mi
Interior & seatsOther / unspecified
Filed Dec 21, 2022
Took truck in for oil change at local ford dealer. Service adviser advised me the lug nuts needed replaced at $384.00. They are saying it was a manufacturer defect which I agree. I have had truck in numerous times for service and even bought a new set of fires from the dealer and was never advised of any problems. Each time I had truck in for service I had the tires rotated. I believe the items should be covered by the manufacturer
- NHTSA ID
- 11498362
- Incident
- Dec 21, 2022
Body & structureInterior & seats
Filed Feb 9, 2022
When I left work my tailgate was closed and had not been opened for several days. When I got home, my tailgate was open and all my tools had fallen out of the truck. My truck was serviced 2 years ago for this type of issue. The repair needed to be done twice as the first time my tailgate would no longer open at all.
- NHTSA ID
- 11451259
- Incident
- Feb 9, 2022
Interior & seats
Filed Jan 4, 2022
The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the electronic tailgate opened without warning. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to the same local dealer however, the mechanic was unable to duplicate the failure. The mechanic informed the contact that the key fob button might have been opening the tailgate. The manufacturer was notified of the failure and a case was filed. The contact was informed not to drive with the key fob in his pocket. The approximate failure mileage was 12,500. After last servicing done by Apple Ford I received a phone call from their customer service on a bad review I gave with the safety issue with the tailgate open while driving. What Apple Ford found out from their regional Manager was that the tailgate can be opened with the key fob while the truck is moving from 0 mph to 3.1 mph. I tested this and my finding were as follows: (1st test) Sat in truck while it running, and in Park. Pressed tailgate open on Key fob and tailgate would not open. (Test 2) While sitting in truck with it running and foot on brake pedal, I put truck in Drive and pressed tailgate open on Key Fob and tailgate opened. (Test 3) While in track and it's running, I put into Drive and start to move forward (between 1 and 2 mph). As the truck started roll, I pushed the Tailgate open button on the Key Fob and the tailgate opened. (Test 4) Same as Test 3, but I waited till truck was moving about 15 mph before I pressed the Tailgate open button on the Key Fob, and the Tailgate did not open. NOTE: There is notification lights or sounds on the instrumental panel that indicated that the tailgate is unlocked or open. Where the Safety issue is when towing trailer or even caring something tin the truck bed and when you come to a stop (with Key Fob in pocket) there is the risk of coming to a stop (light) and somehow the Open
- NHTSA ID
- 11446215
- Incident
- Nov 1, 2021
- Mileage
- 12,500 mi
Body & structureInterior & seats
Filed May 21, 2021
I had the recall for the unintended tailgate opening fixed at the dealer in July of 2020. However on multiple occasions I noticed the the tailgate would open unintentionally. I thought it was my key fob in my pocket getting activated , but soon dismissed that theory. The tailgate would sometimes open when I am shifting from Park to Drive. Several times it would open when I release the E brake. I have contacted the dealer, but all they can offer is " we'll take a look at it"
- NHTSA ID
- 11418068
- Incident
- Jan 4, 2021
Interior & seatsSteering
Filed Apr 6, 2021
AT SPEEDS ABOVE 55 MILES AN HOUR WHEN I HIT A SMALL BUMP I WOULD EXPERIENCE DEATH WOBBLE. THE VEHICLE AND STEERING WHEEL WITH SHAKE VIOLENTLY AND WOULD NOT STOP UNTIL I SLOWED BELOW 30 MILES PER HOUR. HERE IS A LINK TO A VIDEO OF ONE OF THE MANY INSTANCES THIS HAPPENED. FORD DID NOT FIX THIS FOR OVER TWO MONTHS BECAUSE THEY SAID IT WAS FIXED THE FIRST TIME AND THEN THE PARTS WERE BACKORDERED. HTTPS://YOUTU.BE/8UCEGIR7T8E THE SEAT WILL WOBBLE AND MAKE A CLICKING SOUND
- NHTSA ID
- 11406652
- Incident
- Sep 5, 2020
- Mileage
- 24,000 mi
Body & structureInterior & seats
Filed Mar 26, 2021
UNATTENDED TAILGATE. TAIL GATE OPENS ON ITS OWN AFTER SAFETY RECALL WAS PREFORMED. DEALER CAN'T REPRODUCE ISSUE. TAIL GATE OPENS RANDOMLY. MY TAIL GATE IS DAMAGED. FORD REFUSING TO SOLVE ISSUE. I READ AN ARTICLE ABOUT YOUR AGENCY HAVING SAME COMPLAINTS AFTER RECALL WAS PERFORMED. IT SEEMS TO HAPPEN RIGHT WHEN I START THE TRUCK AND PUT INTO DRIVE OR REVERSE.
- NHTSA ID
- 11405028
- Incident
- Mar 15, 2021
- Mileage
- 15,500 mi
ElectricalInterior & seats
Filed Nov 12, 2020
HAD TAILGATE RECALL DONE IN FEBRUARY 2020. TAILGATE CONTINUES TO OPEN ON ITS OWN. DEALER CAN'T FIND THE PROBLEM. RECENT INCIDENT 11/9/2020 TAILGATE OPENED TWICE WHILE ON ROAD AND DAMAGED 5TH WHEEL CAMPER CARGO DOOR. VEHICLE AT DEALER 3 DAYS COULDN'T GET TAILGATE TO REPEAT INCIDENT. ADVISED NOTHING THEY CAN DO. PRIOR TO LEAVING DEALER TAILGATE WOULDN'T OPEN. RECALL FIX HAS NOT WORKED. I SEARCHED INTERNET AND FOUND NUMEROUS OTHERS WHO ARE HAVING SAME PROBLEM.
- NHTSA ID
- 11374349
- Incident
- Nov 9, 2020
- Mileage
- 28,000 mi
Interior & seats
Filed Dec 12, 2019
TL* THE CONTACT OWNS A 2019 FORD F-250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V864000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE TAILGATE CONTIOUSLY OPENED. WHILE DRIVING 5 MPH AND PULLING A TRAILER, THE TAIL GATE OPENED AND STRUCK THE TRAILER. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF INDIAN TRAIL (88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079, (704) 283-8521) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS FULL OF WATER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS25131842-R4K3S7, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 2,100.
- NHTSA ID
- 11288660
- Incident
- Dec 1, 2019
- Mileage
- 2,100 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.