2019 Ford F-350 Sd Body & structure Problems

The contact owns a 2019 Ford F-350. The contact stated while the vehicle was in the automatic car wash, water entered the vehicle from the front windshield. The water leaked into the fuse box and short-circuited the fuse box. The vehicle was towed to the dealer where it was determined that the seal around the windshield needed to be resealed and the fuse box replaced. The vehicle was repaired. The contact stated that on a separate occasion while driving 70 MPH, the vehicle abruptly came to a complete stop. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed and determined that the transmission had failed. The vehicle was repaired, but the failure reoccurred 2 additional times. The dealer diagnosed that the clutch plate failed and gear 1 and gear 2 were heat-welded together. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

NHTSA ID

11642745

Incident

Feb 12, 2024

Mileage

30,000 mi

Interior cabin Air Conditioning Unit leaks water inside the cab area. Water leaks below the passenger dash area, creating mold to the carpet and flooring. Water damage caused to the inside of the vehicle on multiple areas around the passenger front side inside the cabin.

NHTSA ID

11630562

Incident

Jun 5, 2024

The contact owns a 2019 Ford F-350. The contact stated that the roof seam cover had lifted and detached. Additionally, the contact stated that while raining or washing the vehicle, there was water entering the headlight enclosures and the headlights became inoperable. While the vehicle was in park(P), the interior lights turned on without driver input, and turned off while shifted into reverse(R). There was no notification from Ford Pass. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that there were no open recalls but diagnosed the vehicle and determined that the headlight assembly needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 10,000.

NHTSA ID

11605101

Incident

Jul 22, 2024

Mileage

10,000 mi

It had a tailgate recall, when recall first came out, they wouldn't look at it. It hadn't caused any damage, or wasn't bad enough. Then they didn't have the parts. Now when they have the parts, they will not fix it because it has to many miles on it. Well DUH! It is a work truck. Causing major insurance claims. and I can't get it fixed?

NHTSA ID

11561778

Incident

Nov 16, 2023

On or around June 4, 2022 I was driving my truck and had my enclosed trailer attached. I went to put my trailer up in storage and noticed my tailgate had opened on its own. This has caused damage to my tailgate and is a major safety concern that the tailgate is opening on its own.

NHTSA ID

11472031

Incident

Jun 4, 2022

The contact owns a 2019 Ford F-350. The contact stated while driving approximately 5 MPH, the tailgate opened automatically. There were no warning lights. The vehicle was taken to the local dealer and diagnosed with a faulty tailgate. The tailgate was rewired; however, the failure reoccurred consistently. The manufacturer was not notified of the failure. The approximate failure mileage was 44,473.

NHTSA ID

11463111

Incident

May 2, 2022

Mileage

44,473 mi

The truck tailgate opens unintentionally and with no notice. This has happened several times, seemingly randomly, and there is no notice from the driver seat that the tailgate has opened, other than visually looking via rear view mirror or from the outside of the truck. I am not able to reproduce the malfunction, as it happens randomly. So far, it appears to happen mostly when parked and/or when switching between park/drive/reverse. I have not positively confirmed the tailgate opening while the vehicle is in motion, but definitely have noticed it was open while driving after pulling into a parking space, reversing out, and then continuing to drive. The vehicle is available for inspection anytime. Luckily, this malfunction hasn't caused any damage yet, but if it were to happen while towing it would damage the truck and/or trailer, and if it were to happen with a load in the truck bed, I'd be at risk of losing the load, potentially unknowingly while driving. No indications or warning lamps are present when the tailgate opens on its own. I first noticed this happening in June 2021, but didn't think much of it. It happened again in August 2021, and then happened several times during the day of Sept 4, 2021.

NHTSA ID

11432009

Incident

Sep 4, 2021

THE TAILGATE WILL OPEN UP WHEN BACKUP UP IN TRUCK - THERE IS RECALL BUT THE RECALL DOES NOT FIX THE ISSUE. I HAVE THE RECALL WORK COMPLETED BY FORD DEALER BUT IT STILL OPENS UP WHEN BACKUP WITH TRAILER ATTACHED. THIS HAS HAPPEN 3 TIMES SINCE WARRANTY REPAIR. FORD DID NOT FOX THIS PROBLEM AND THEY WILL NOT ACKOWLEDGE IT.

NHTSA ID

11413188

Incident

Apr 9, 2021

Mileage

32,000 mi

THE TAILGATE ON MY FORD F350 WAS REPAIRED LAST YEAR FROM THE RECALL PERTAINING TO THE TAILGATE OPENING ON ITS OWN. THE TAILGATE OPENED ON ITS OWN AGAIN TODAY. 02/26/2021. THE FIRST TIME IT HAPPENED I WAS TURNING RIGHT FROM A MAIN CITY STREET ONTO A SIDE STREET GOING ABOUT 10 MPH. TODAY I WAS GOING ABOUT 5 MPH AND TURNED LEFT INTO A PARKING LOT.

NHTSA ID

11398137

Incident

Feb 26, 2021

Mileage

18,000 mi

TAILGATE REPEATEDLY OPENED ON ITS OWN. TAILGATE LOCKED AND WILL NOT OPEN. I SEE RECALL FOR OTHER FORD SUPERDUTY RELATED TO SAME ISSUE BUT APPARENTLY THIS VEHICLE HAS NOT BEEN RECALLED.*DT*JB

NHTSA ID

11397490

Incident

Feb 23, 2021

Mileage

38,800 mi

TAILGATE RECALL (FORD # 19S48) WAS PERFORMED IN SPRING OF 2020. SUPPOSED TO FIX ELECTRONIC TAILGATES FROM OPENING INADVERTENTLY. IN OCTOBER OF 2020, MY TAILGATE DROPPED WHILE PULLING TRAILER, CAUSING DAMAGE TO TAILGATE.

NHTSA ID

11389979

Incident

Oct 14, 2020

Mileage

68,000 mi

THE TAIL GATE OPENS ON ITS OWN WHILE DRIVING AND HAS EVEN HAPPENED WHILE TOWING MY FIFTH WHEEL CAMPER WHICH CAUSED EXTENSIVE DAMAGE TO BOTH THE CAMPER AND THE TRUCK FORD CLAIMS THERE'S NOTHING WRONG AND THE RECALLS WORKING BUT THIS IS STILL HAPPENING

NHTSA ID

11389577

Incident

Aug 2, 2020

A FORD TRUCK TAILGATE RECALL HAS SATISFIED FEDERAL SAFETY REGULATORS WHO OPENED AN INVESTIGATION IN OCTOBER 2018 FOLLOWING COMPLAINTS ABOUT ELECTRIC TAILGATES THAT SUDDENLY OPENED.*DT THE INVESTIGATION OPENED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) INCLUDED ELECTRIC TAILGATE PROBLEMS IN 2017-2019 FORD F-250, F-350 AND F-450 SUPER DUTY TRUCKS." THIS RECALL HAS NOT FIXED THIS ISSUE AND THE TAILGATE CONTINUES TO OPEN AND IS A SAFETY ISSUE. WE HAVE ATTEMPTED TO WORK WITH FORD MOTOR COMPANY LEGAL DIVISION FOR COMPENSATION AND A SOLUTION TO THIS BUT THEY WILL NOT COOPERATE. UNTIL NHTSA RECOGNIZE THE RECALL IS A FAILURE, OWNERS WILL CONTINUE TO BE A SAFETY PROBLEM ON OUR HIGHWAYS. WHEN DID THIS HAPPEN? MULTIPLE TIMES! IT HAS BEEN TO 5 DEALERSHIPS TRYING TO RESOLVE THIS RECALL! THE DATE LISTED BELOW IS THE DATE WE PURCHASED OUR TRUCK. UPDATE: VEHICLE HAS BEEN REPAIRED BY A FORD DEALER.*JB

NHTSA ID

11375262

Incident

Jun 24, 2019

Mileage

37,608 mi

TL* THE CONTACT OWNS A 2019 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TAILGATE UNLATCHED AFTER THE KEY FOB WAS INADVERTENTLY DEPRESSED IN HIS POCKET. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE TAILGATE. THE VEHICLE WAS TAKEN TO HENRY CURTIS FORD (1120 AUTO CENTER DR, PETALUMA, CA 94952, (707) 769-2300) TO BE INSPECTED. THE CONTACT WAS REFERRED TO NAPA COUNTY FORD (570 SOSCOL AVE, NAPA, CA 94559, (707) 255-2580). THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED WITHOUT THE BOUNDARIES OF HOW THE VEHICLE WAS DESIGNED TO OPERATE. THE CONTACT STATED THAT THE MECHANIC AGREED THAT THERE WAS A DESIGN FLAW WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER CLOSED THE CASE AS PER THE MANUFACTURER'S REQUEST. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

NHTSA ID

11372728

Incident

Oct 10, 2020

Mileage

5,000 mi

2019 F-350 WITH 8' BED AND APPROX 1000 MILES. 1ST OCCURRENCE: DEPARTED A CAMPGROUND TOWING A TRAVEL TRAILER (AFTER DOING 3 WALK-AROUND SAFETY CHECK PRIOR TO DEPARTING). DROVE 10 MILES TO NEAREST GAS STATION BEFORE GETTING ON THE HIGHWAY WHERE I DISCOVERED THE TAILGATE WAS DOWN AND CRUSHED BY THE TRAVEL TRAILER. THINKING BACK THROUGH MY SERIES OF EVENTS; I WAS ON LEVEL GROUND AND DID NOT REACH DOWN TO DISENGAGE THE PARKING BRAKE BELOW THE GATE RELEASE, I HAD A GROUND GUIDE BACK ME UP OUT OF MY SPOT WHO CONFIRMED GATE WAS STILL UP PRIOR TO DEPARTING, KEY WAS IN THE CUP HOLDER WITH NO OTHER OBJECTS. I REPORTED THIS ISSUE TO THE DEALER(4 SEPT 2019). THEY REVIEWED CURRENT RECALLS ON MY MODEL AND NONE WERE REPORTED. I FILED A CLAIM WITH MY INSURANCE AND ABSORBED THE REPAIR EXPENSES. IMPORTANT TO NOTE, THERE WAS A HEAVY THUNDERSTORM THE NIGHT PRIOR TO DEPARTING. 2ND OCCURRENCE: (WHILE AWAITING PARTS TO REPAIR DAMAGES FROM 1ST OCCURRENCE) I DEPARTED WORK AND JUST AFTER TURNING LEFT OUT OF THE PARKING SPOT STILL IN THE PARKING LOT, THE TAILGATE CAME OPEN UNINTENTIONALLY FOR THE SECOND TIME DURING MY 2 MONTHS OF OWNERSHIP. I IMMEDIATELY NOTICED IT DOWN WHEN I LOOKED IN MY REARVIEW MIRROR AND NO DAMAGES FROM THIS OCCURRENCE.

NHTSA ID

11287665

Incident

Sep 3, 2019

Mileage

1,000 mi

TAILGATE RANDOMLY OPENS WHILE DRIVING. HAS HAPPENED AT LEAST A DOZEN TIMES IN THE LAST SIX MONTHS. (JULY-NOV 2019)

NHTSA ID

11286329

Incident

Nov 29, 2019

Mileage

10,901 mi

I PURCHASED THIS F350 NEW, AND TOOK DELIVERY OF THIS VEHICLE ON DECEMBER 12 2019. 8 TIMES SINCE RECEIVING. THIS VEHICLE I HAVE EXPERIENCED EIGHT (8) UN COMMANDED TAILGATE RELEASES. I NOTICED THAT THE TAILGATE WAS DOWN WHEN RECEIVING A WARNING WHILE BACKING. I HAVE A TONNEAU COVER ON THE TRUCK WHICH PREVENTS THE REAR CAMERA FROM SHOWING THE TAILGATE OPEN. AS OF YET I HAVE NOT LOST ANY CARGO AS A RESULT OF THIS OPENING. I DID NOT HIT I THE INSIDE RELEASE, OR THE KEY FOB TO DIRECT THE OPENING.

NHTSA ID

11268503

Incident

Dec 19, 2018

Mileage

200 mi

TL* THE CONTACT OWNS A 2019 FORD F-350. WHILE DRIVING APPROXIMATELY 3 MPH AND PULLING A FIFTH WHEEL TRAILER, THE TAILGATE DROPPED OPEN INVOLUNTARILY AND PUNCTURED A HOLE IN THE TRAILER. THE TAILGATE WAS ALSO DAMAGED. THE VEHICLE WAS TAKEN TO HART FORD/LINCOLN (117 LAKE ST, ROSCOMMON, MI 48653), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER SUBMITTED AN OPEN GEOSPATIAL CONSORTIUM TO HEADQUARTERS, WHICH WAS DECLINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,800.

NHTSA ID

11242276

Incident

Jul 3, 2019

Mileage

8,800 mi

AT SOME POINT DURING A 2 HOUR INTERSTATE HIGHWAY DRIVE, THE POWER TAILGATE OPENED ITSELF. THIS DAMAGED THE TAILGATE ITSELF, AND SEVERELY DAMAGED THE FRONT OF THE FIFTH WHEEL TRAILER THAT I WAS TOWING. THE PROBLEM WAS NOTICED WHEN WE TURNED INTO OUR CAMPGROUND AND HEARD A GRINDING/POPPING NOISE BEHIND US.

NHTSA ID

11233267

Incident

Jul 18, 2019

Mileage

4,929 mi

TL* THE CONTACT OWNS A 2019 FORD F-350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18E021000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS UNABLE TO CONTACT A DEALER OR MANUFACTURER TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11205576

Incident

May 1, 2019

INADVERTANT TAILGATE OPENING. I HAVE A 2019 FORD F-350 LARIAT SUPER DUTY. THE TAILGATE HAS OPENED 4 TIMES WITHIN THE FIRST 800 MILES OF OPERATION. THERE IS NO ALERT SYSTEM IN THE CASB TO ALERT THE DRIVER THE TAILGATE HAS OPENED. THE ONLY INDICATION IS AN ALERT WHILE BACKING TO CHECK THE AREA. I HAVE A TONEAU COVER OVER THE TRUCK BED THAT OBSTRUCTS THE REAR CAMERA FROM ALERTING THE DRIVER. I WAS UNAWARE THE TAILGATE WAS OPEN WHILE DRIVING THE VEHICLE. FORTUNATELY NOTHING FELL OUT DURING THE TRIPS. THIS OCCURRED ON MULTIPLE OCCASIONS AND DIFFERENT MILEAGES.

NHTSA ID

11171056

Incident

Jan 5, 2019

Mileage

200 mi

PREVIOUS COMPLAINT #11160684. I TOOK MY NEW F-350 TO FRAMINGHAM FORD FOR A "FROZEN" DOOR LATCH ON 1/17/18. THEY FOLLOWED FORD RECALL 18N03 FOR 2017-18 MODELS. I PICKED IT UP ON 1/19/18 AND THE DOOR WOULD NOT LATCH AGAIN! IT HAD BEEN DRY FOR THREE DAYS. I DON'T THINK IT IS NECESSARILY A FROZEN WATER ISSUE. IT MIGHT BE SOMETHING TO DUE WITH COLD. IT WAS DRY AND COLD, AROUND 22 DEGREES BOTH DAYS THE LATCH WOULD NOT ENGAGE.

NHTSA ID

11162668

Incident

Dec 19, 2018

Mileage

290 mi

THIS IS A 2019 F-350. THE DRIVERS DOOR LATCH FROZE. I COULD NOT CLOSE THE DOOR UNTIL THE TRUCK WARMED UP AND THAWED. THE WEATHER AND TRUCK WERE DRY AND COLD. IT HAD RAINED TWO DAYS EARLIER. THIS SHOULD NOT HAPPEN IN 2019. *DT *DT*JB

NHTSA ID

11160684

Incident

Dec 5, 2018

Mileage

200 mi