2019 Ford F-350 Sd Interior & seats Problems

The contact owns a 2019 Ford F-350. The contact stated that the driver's side front door latch failed to lock and securely close the door. The contact stated that the failure only occurred during cold weather. The failure had occurred 4 times. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The contact was informed that there was an undisclosed Customer Satisfaction Program for the door latch freezing and the door lock actuator failing to operate as designed; however, the contact was not provided the CSP number. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 82,000.

NHTSA ID

11641378

Incident

Jan 7, 2025

Mileage

82,000 mi

The contact owns a 2019 Ford F-350. The contact stated while driving or while the vehicle was parked, the doors would freeze in cold weather and failed to latch securely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N06 (Door Latch Freezing Concerns). The failure mileage was 91,620.

NHTSA ID

11633977

Incident

Nov 15, 2023

Mileage

91,620 mi

The contact owns a 2019 Ford F-350. The contact stated while attaching a Graco Safety First with the latch system, the contact became aware that the vehicle was not equipped with the lower latch for the latch system. The contact had taken the vehicle to a local dealer and was advised that the latching system was not part of the vehicle design and was not offered on any similar model vehicles. The contact stated that the issue was a safety-related failure by the manufacturer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 26,987

NHTSA ID

11565796

Incident

Jan 16, 2024

Mileage

26,987 mi

The contact owns a 2019 Ford F-350. The vehicle had previously been serviced under the Manufacturer Campaign Number: 19S48. The contact stated that while hauling a trailer, there was an abnormal sound coming from the vehicle, and the contact noticed that the tailgate had unexpectedly opened. The vehicle was taken to the dealer. The dealer took pictures of the vehicle and forwarded them to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure but declined the tailgate replacement since the damage happened after the recall was repaired. The failure mileage was approximately 42,000.

NHTSA ID

11454692

Incident

Jan 14, 2022

Mileage

42,000 mi

THE TAILGATE WILL OPEN UP WHEN BACKUP UP IN TRUCK - THERE IS RECALL BUT THE RECALL DOES NOT FIX THE ISSUE. I HAVE THE RECALL WORK COMPLETED BY FORD DEALER BUT IT STILL OPENS UP WHEN BACKUP WITH TRAILER ATTACHED. THIS HAS HAPPEN 3 TIMES SINCE WARRANTY REPAIR. FORD DID NOT FOX THIS PROBLEM AND THEY WILL NOT ACKOWLEDGE IT.

NHTSA ID

11413188

Incident

Apr 9, 2021

Mileage

32,000 mi

THE TAILGATE ON MY FORD F350 WAS REPAIRED LAST YEAR FROM THE RECALL PERTAINING TO THE TAILGATE OPENING ON ITS OWN. THE TAILGATE OPENED ON ITS OWN AGAIN TODAY. 02/26/2021. THE FIRST TIME IT HAPPENED I WAS TURNING RIGHT FROM A MAIN CITY STREET ONTO A SIDE STREET GOING ABOUT 10 MPH. TODAY I WAS GOING ABOUT 5 MPH AND TURNED LEFT INTO A PARKING LOT.

NHTSA ID

11398137

Incident

Feb 26, 2021

Mileage

18,000 mi

TAILGATE RECALL (FORD # 19S48) WAS PERFORMED IN SPRING OF 2020. SUPPOSED TO FIX ELECTRONIC TAILGATES FROM OPENING INADVERTENTLY. IN OCTOBER OF 2020, MY TAILGATE DROPPED WHILE PULLING TRAILER, CAUSING DAMAGE TO TAILGATE.

NHTSA ID

11389979

Incident

Oct 14, 2020

Mileage

68,000 mi

THE TAIL GATE OPENS ON ITS OWN WHILE DRIVING AND HAS EVEN HAPPENED WHILE TOWING MY FIFTH WHEEL CAMPER WHICH CAUSED EXTENSIVE DAMAGE TO BOTH THE CAMPER AND THE TRUCK FORD CLAIMS THERE'S NOTHING WRONG AND THE RECALLS WORKING BUT THIS IS STILL HAPPENING

NHTSA ID

11389577

Incident

Aug 2, 2020

WHILE TOWING OUR FIFTH WHEEL CAMPER ON TWO SEPARATE OCCASIONS, THE TAILGATE OF OUR 2019 FORD F-350 DUALLY OPENED RANDOMLY WHILE IN TRANSIT. WITHOUT KNOWING THE TAILGATE WAS DOWN, IT CAUSED DAMAGE TO THE FRONT OF OUR FIFTH WHEEL WHEN MAKING TURNS. THIS OCCURRED ON TWO DIFFERENT HIGHWAYS BUT SINCE WE DON'T KNOW WHEN IT LOWERED, WE DON'T KNOW THE EXACT HIGHWAY CONDITIONS AT THE TIME. RAIN WAS NOT A FACTOR. SO FAR, IT HAS ONLY OPENED WHEN THE TRUCK WAS CONNECTED TO OUR FIFTH WHEEL. ACCORDING TO THE FORD DEALER, THE TAILGATE RECALL REPAIR HAVE ALREADY BEEN COMPLETED ON THIS VEHICLE. WE HAVE NOT REPORTED THIS DAMAGE TO OUR INSURANCE COMPANY AND HAVE NOT REPLACED THE CAMPER'S COMPARTMENT DOOR YET.

NHTSA ID

11389402

Incident

Jan 13, 2021

Mileage

15,000 mi