Interior & seats
Filed Oct 31, 2025
The contact owns a 2005 Ford Freestyle. The contact received notification of NHTSA Campaign Number: 06V383000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the front driver's side door independently unlatched and opened. The local dealer was contacted and informed the contact that the parts for the repair were no longer manufactured. The vehicle was not repaired. The manufacturer was notified of the failure, a case was filed, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.
- NHTSA ID
- 11696759
- Incident
- Oct 15, 2023
- Mileage
- 97,000 mi
Interior & seats
Filed Dec 6, 2024
The contact owns a 2005 Ford Freestyle. The contact stated that all four door latches failed to latch while attempting to close the doors. The contact had to make several attempts to close and lock the doors before the doors latch and remained closed. The failure had reoccurred intermittently. The contact learned of NHTSA Campaign Number: 06V383000 (Latches/Locks/Linkages) but was unsure if the VIN was included. The dealer was contacted and confirmed that the VIN was not included in the recall The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 150,000.
- NHTSA ID
- 11629170
- Incident
- Nov 29, 2024
- Mileage
- 150,000 mi
Interior & seats
Filed Feb 15, 2018
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE ATTEMPTING TO CLOSE THE REAR DRIVER'S DOOR, THE DOOR WOULD NOT LATCH PROPERLY TO CLOSE. AFTER A FEW ATTEMPTS, THE DOOR WAS ABLE TO CLOSE COMPLETELY. THERE WERE NO OPEN RECALLS. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
- NHTSA ID
- 11073143
- Incident
- Feb 13, 2018
- Mileage
- 240,000 mi
Interior & seats
Filed Sep 14, 2017
THE 60 PART OF THE 60/40 MIDDLE SEAT IS STUCK IN THE FOLDED DOWN POSITION. THE LATCH WAS ALWAYS DIFFICULT TO USE. I HAD TO REALLY YANK ON IT TO GET IT TO ENGAGE. NOW IT IS JUST BROKEN. I CAN ONLY SEAT 1 PERSON IN THE MIDDLE SEAT AND THE PASSENGERS IN THE 3RD SEAT CAN EXIT OUT OF ONLY 1 DOOR. THE REPLACEMENT PART IS EXPENSIVE AND FROM READING OTHER POSTINGS, IT WILL BREAK AGAIN. IT APPEARS TO BE A DESIGN FLAW.
- NHTSA ID
- 11023450
- Incident
- Aug 1, 2015
- Mileage
- 100,000 mi
Interior & seats
Filed Feb 6, 2017
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V383000(LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
- NHTSA ID
- 10949863
- Incident
- Dec 14, 2015
Interior & seatsPowertrain (other)
Filed Oct 31, 2016
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED IN LOW OR HIGH GEAR. IN ADDITION, THE CONTACT STATED THAT THE THIRD ROW SEAT MOUNTING BRACKET WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V006000 (POWER TRAIN) AND 13V081000 (SEATS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
- NHTSA ID
- 10920204
- Incident
- Oct 10, 2016
- Mileage
- 149,000 mi
Interior & seats
Filed Jan 11, 2016
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO LATCH SECURELY. THE FAILURE OCCURRED IN FRIGID WEATHER TEMPERATURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTICED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
- NHTSA ID
- 10819276
- Incident
- Dec 18, 2007
Interior & seats
Filed Jan 1, 2015
DRIVERS SIDE DOOR LATCH WILL FREEZE UP WHEN OUTSIDE TEMPERATURE DROPS BELOW FREEZING. DOOR WILL NOT CLOSE PROPERLY, OR IF IT SOUNDS LIKE IT HAS CLOSED PROPERLY CAN POP OPEN WHEN DRIVING. TALKED TO FORD AND THE RECALL WORK WAS DONE ONCE, THEREFORE THEY WILL NOT COVER THE COST TO FIX AGAIN. *JS
- NHTSA ID
- 10669479
- Incident
- Nov 17, 2014
- Mileage
- 124,000 mi
Interior & seats
Filed Dec 3, 2014
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LATCH REMAINED IN THE OPEN POSITION AND FAILED TO CLOSE. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 122,798. THE VIN WAS UNAVAILABLE.
- NHTSA ID
- 10661929
- Incident
- Dec 1, 2014
- Mileage
- 122,798 mi
Interior & seats
Filed Dec 2, 2014
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH REMAINED IN THE OPEN POSITION AND WOULD NOT SHUT. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 122,798. MAILED OUT 01/13/15*LJ
- NHTSA ID
- 10661547
- Incident
- Dec 1, 2014
- Mileage
- 122,798 mi
Body & structureInterior & seats
Filed Dec 1, 2014
I AM VERY FRUSTRATED THAT I HAVE THE SAME MAKE/MODEL THAT WAS INCLUDED IN THE 11/8/2006 RECALL BUT FORD AND NHTSA LIMITED THE VEHICLES TO ONLY CERTAIN STATES. DURING COLD WEATHER WATER IS ALLOWED TO ENTER THE CAR DOOR AND FREEZE THE LATCHES. THE CAR DOOR LATCH THEN FREEZES MAKING IT UNSAFE AND UNDRIVEABLE AS THE DOOR WILL NOT LATCH. THIS RECALL WAS DONE ON 10/5/2006 UNDER CAMPAIGN NUMBER PE11018 BUT BECAUSE MY VIN WAS NOT INCLUDED FORD WILL NOT FIX THE SAFETY ISSUE. *JS
- NHTSA ID
- 10661425
- Incident
- Dec 1, 2014
Interior & seats
Filed Nov 24, 2014
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DOOR LATCH FAILED TO RETURN TO THE LATCH POSITION WHEN THE DOOR WAS CLOSED CAUSING THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 133,000.
- NHTSA ID
- 10660477
- Incident
- Nov 13, 2014
- Mileage
- 133,000 mi
Interior & seats
Filed Oct 3, 2014
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE ATTEMPTING TO CLOSE THE FRONT DRIVER SIDE DOOR, THE DOOR FAILED TO CLOSE BECAUSE THE LATCH HAD BECOME FROZEN DUE TO THE COLD WEATHER. AS A RESULT, THE CONTACT HAD TO HOLD THE DOOR CLOSE WHILE THE VEHICLE WAS IN MOTION. THE CONTACT WAS ABLE TO PROPERLY CLOSE THE DOOR AFTER THE VEHICLE HEATED UP. THE FAILURE RECURRED MULTIPLE TIMES THROUGHOUT THE WINTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NOTIFIED THE CONTACT THAT THE VEHICLE HAD ALREADY BEEN SERVICED UNDER RECALL NHTSA: CAMPAIGN 06V383000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ..UPDATED 11/06/14 *BF
- NHTSA ID
- 10641260
- Incident
- Dec 1, 2011
- Mileage
- 90,000 mi
Body & structureInterior & seats
Filed Feb 26, 2014
I WAS SENT THE RECALL FOR DOOR LATCHES FREEZING AND DOORS NOT CLOSING SECURELY AND/OR DOORS OPENING. I HAD THE RECALL WORK DONE AT FORD DEALER. THE FOLLOWING WINTER WAS MILD AND DOORS WERE NOT WET IN BELOW FREEZING DAYS/NIGHTS ETC THE FOLLOWING YEARS DOORS STILL CONTINUED TO OPEN AND NOT LATCH SHUT WHEN WET AND BELOW FREEZING. FOLLOWING THIS DISCOVERY I CALLED FORD CUSTOMER SERVICE ON 2 SEPARATE OCCASIONS AND THEY SAID "WE DID THE RECALL WORK AND THAT'S ALL WE ARE DOING" I TOLD THEM IT DID NOT FIX ANYTHING --THEY SAID ITS NOT THEIR PROBLEM. THIS CAR IS JUNK AT EVERY LEVEL BUT DOORS NOT CLOSING IS THEIR PROBLEM - PLEASE MAKE THEM RE-RECALL THIS ISSUE!! *TR
- NHTSA ID
- 10566179
- Incident
- Feb 1, 2010
- Mileage
- 55,000 mi
Interior & seats
Filed Feb 18, 2014
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR FAILED TO LATCH CAUSING IT TO OPEN FREELY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 72,000. UPDATED 3/28/14*CN IN DECEMBER 2012, THE CONSUMER WAS INFORMED THE RECALL HAD ALREADY BEEN PERFORMED. ON 02/18/14, THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW DOOR LATCH. UPDATED 04/22/14
- NHTSA ID
- 10564769
- Incident
- Dec 18, 2013
- Mileage
- 72,000 mi
Interior & seats
Filed Feb 7, 2014
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT ONE OF THE DOORS OPENED INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE VEHICLE WAS SERVICED UNDER THE RECALL BUT DID NOT PREVENT THE FAILURE FROM OCCURRING. THE MANUFACTURE WAS CONTACTED AND ADVISED THAT THEY WOULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 97,000.
- NHTSA ID
- 10563438
- Incident
- Jan 15, 2014
- Mileage
- 97,000 mi
Interior & seats
Filed Jan 3, 2014
TL* THE CONTACT OWNS A 2008 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR FAILED TO LATCH WHICH RESULTED IN THE DOOR INDEPENDENTLY OPENING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 107,000. *TR
- NHTSA ID
- 10558314
- Incident
- Jan 2, 2014
- Mileage
- 107,000 mi
Body & structureInterior & seats
Filed Mar 25, 2013
I FILED A COMPLAINT ON JANUARY 3RD, 2012 AND NEVER HEARD BACK FROM ANYONE REGARDING THIS. IT IS STILL HAPPENING AND IS STILL AN ISSUE. MY ORIGINAL COMPLAINT NUMBER IS 10442220. I OWN A 2005 FORD FREESTYLE. I WAS ENTERING THE VEHICLE WHEN THE FRONT DRIVER SIDE DOOR FAILED TO CLOSE PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED TO THE CONTACT THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 06V383000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 81,000. *TR
- NHTSA ID
- 10504433
- Incident
- Dec 15, 2010
- Mileage
- 65,000 mi
Driver assistanceElectricalInterior & seats+1 more
Filed Dec 8, 2012
THE FIRST INCIDENT MY FUEL GAUGE IS OFF & PRODUCING INCORRECT DATA OF GAS REMAINING IN CAR & DRIVER WINDOW WOULD ROLL UP AND DOWN WHEN TRYING TO JUST ROLL IT UP. I TOOK THE CAR BACK TO THE DEALERSHIP THEY DID NOT FIX THE ISSUE. ANOTHER INCIDENT I WAS ON THE HIGHWAY AND THE STALLED WHILE DRIVING. THIRD INCIDENT I WAS AT A STOP LIGHT WITH MY 5 YEAR OLD DAUGHTER IN THE CAR, ALL OF A SUDDEN THE CAR MADE A LOUD REVVING UP NOISE THEN SHOT US FORWARD INTO ONCOMING TRAFFIC. I WAS BARELY ABLE TO BACK UP BEFORE THE CARS REACHED US. ANOTHER TIME I WAS DRIVING WITH MY DAUGHTER TAKING HER TO DAYCARE THEN GOING TO WORK AND WE WERE GOING THROUGH A SCHOOL ZONE. WE STOPPED AT A STOP SIGN AND THERE WAS A FAMILY WITH 3 CHILDREN CROSSING AND THE CAR SHOT US FORWARD AGAIN AND WE ALMOST HIT THE FAMILY. SEVERAL TIMES WHEN PICKING UP MY DAUGHTER I WOULD PUT THE CAR IN REVERSE AND MY FOOT WAS ON THE BRAKE PEDAL STILL ALL OF A SUDDEN THE CAR SHOT US BACK INTO THE CARS BEHIND US. THIS CAR IS VERY UNSAFE. I FEAR FOR THE SAFETY OF OTHERS AND MY DAUGHTERS AND MY LIFE WHEN GETTING INTO THIS CAR. FORD SHOULD RECALL THIS VEHICLE AND REPLACE IT WITH A NEW CAR. PEOPLE SHOULDN'T BE AT RISK FOR THIS. *TR
- NHTSA ID
- 10487747
- Incident
- Jan 11, 2012
- Mileage
- 55,000 mi
Interior & seats
Filed Nov 15, 2012
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT ALL OF THE DOORS AND LATCHES AROUND THE VEHICLE COULD NOT BE CLOSED OR THEY WOULD BOUNCE BACK OPEN DURING COLDER WEATHER. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 06V383000(LATCHES/LOCKS/LINKAGES: DOORS: LATCH) HOWEVER, THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE RECALL WAS REPAIRED AND THEY WOULD NOT REPAIR THE VEHICLE A SECOND TIME. THE FAILURE MILEAGE WAS 136,000.
- NHTSA ID
- 10484818
- Incident
- Nov 12, 2012
- Mileage
- 136,000 mi
Body & structureInterior & seats
Filed Aug 29, 2012
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE THIRD ROW SEAT WAS ANCHORED TO THE WHEEL WELL, WHICH BECAME RUSTED. AS A RESULT, THE SEAT BECAME DISLODGED. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED THE CONTACT NOT TO DRIVE WITH ANYONE IN THE THIRD SEAT. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 103,656. ...UPDATED 10/10/12 *BF UPDATED 10/16/2012 *JS
- NHTSA ID
- 10472961
- Incident
- Aug 15, 2012
- Mileage
- 103,656 mi
Body & structureInterior & seats
Filed Jul 7, 2012
1.)EVERY WINTER THE LOCKING MECHANISM ON THE DRIVERS SIDE DOOR WILL FREEZE. SO, ONCE YOU OPEN YOUR DOOR & YOU GO TO SHUT IT, IT WILL NOT LATCH SHUT, INSTEAD IT WILL JUST BOUNCE BACK OPEN. AFTER SPENDING ABOUT 1/2 HOUR EACH TIME OF MANUALLY MOVING THE LATCH UP & DOWN IT FINALLY ENGAGES. 2.) POWER WINDOW BUTTONS DO NOT WORK ON ANY WINDOW EXCEPT DRIVERS SIDE. WHEN I HAVE IT REPAIRED, & IF I PUT THE WINDOW LOCKS ON, AFTER THAT NONE WILL WORK AGAIN. I'M TIRED OF FIXING AN ONGOING PROBLEM! 3.) DRIVER SIDE POWER DOOR LOCK IS INTERMITTENT IN WORKING. IT MUST BE PRESSED APPROXIMATELY 5-6 TIMES USUALLY BEFORE IT WILL ENGAGE. *TR
- NHTSA ID
- 10464552
- Incident
- Jan 4, 2010
- Mileage
- 80,000 mi
Interior & seatsSeat belts
Filed Apr 9, 2012
SECOND ROW BENCH WON'T RECLINE BACK UPRIGHT BECAUSE SEAT BELT MECHANISM STUCK AND PREVENTING UPRIGHT POSITION. DIFFICULT TO FASTEN CHILD'S SEAT BELT NEXT TO THE BENCH THAT WON'T GO UPRIGHT - VERY UNSAFE. CONTACTED FORD AND THEY SAID THERE ISN'T ANY RECALL FOR SEAT BELT AND/OR SECOND ROW'S ALREADY KNOWN PROBLEM. THEY SAID TO PAY FOR THESE EXACT PROBLEMS OTHERS HAVE ALREADY POSTED ON MANY WEBSITES. *TR
- NHTSA ID
- 10454635
- Incident
- Apr 2, 2012
- Mileage
- 50,000 mi
Body & structureInterior & seats
Filed Feb 13, 2012
WHEN THE WEATHER FALLS BELOW FREEZING TEMP THE DRIVERS DOOR LOCK MECHANISM JAMS AND NO AMT OF WARM AIR APPLIED TO THE DOOR WILL UNJAM IT. I WAS UNABLE TO OPEN MY DRIVERS DOOR FOR THREE DAYS. *TR
- NHTSA ID
- 10447810
- Incident
- Feb 7, 2012
Interior & seats
Filed Jan 18, 2012
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER DOORS WOULD NOT CLOSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) BUT THE CONTACT WAS ADVISED BY THE DEALER AND THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. A LOCAL MECHANIC ATTEMPTED TO REPAIR THE DEFECT, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE 96,000.
- NHTSA ID
- 10444388
- Incident
- Dec 12, 2011
- Mileage
- 91,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.