RoadVitals

2007 Ford Fusion Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,064
Latest Aug 5, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
63
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 28, 2007

What this page shows

Our database holds 1,064 NHTSA owner-reported complaints for the 2007 Ford Fusion. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 1,064 · page 1 of 43

Interior & seats
Filed Aug 5, 2025

Drivers seat moved back while driving and now won't move forward I am only 4ft 8 inch tall and driving my car is very difficult I have seen a lot of other people complaining of the same thing and something needs to be done

NHTSA ID
11678640
Incident
Aug 21, 2024
Filed Apr 13, 2025

i need to check engine make/brand

NHTSA ID
11654327
Incident
Apr 13, 2025
Interior & seats
Filed Apr 12, 2025

Took car to dealer because the dash light came on what looked like airbag needed replacement.? I had had that done so they checked and told me it was a weight bar in passenger seat that was lighting up. Does that not protect person from collision and trigger airbag if u have accident.?? Would that not be a necessary fix even if cars out of warranty? They could not answer that and said I would have to pay over 750.00 to correct.. I walked out. What’s the real truth here. This car is a 2007!! Who would pay that amount..

NHTSA ID
11654255
Incident
May 8, 2024
ElectricalInterior & seats
Filed Dec 20, 2024

Driver's side front seat will stop moving forward and back it has been tested said all was good it moved back on it own while driving now I am 4 ft 8 inches tall not good I was stopped at a red light

NHTSA ID
11631770
Incident
May 4, 2024
Airbags
Filed Nov 19, 2024

The contact owns a 2007 Ford Fusion. The contact stated that while operating the vehicle, the air bag warning light had remained illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 43,000.

NHTSA ID
11626191
Incident
Nov 19, 2024
Mileage
43,000 mi
AirbagsPowertrain (other)
Filed Apr 16, 2024

The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate. The air bag and check engine warning lights were illuminated. The vehicle later failed to be started. The vehicle was towed to the residence by AAA, who attempted to jumpstart the vehicle, but the vehicle failed to start. AAA related the failure to the transmission; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but confirmed that the air bag parts were on backorder. The failure mileage was unknown. Parts distribution disconnect.

NHTSA ID
11583368
Incident
Feb 1, 2023
Interior & seats
Filed Feb 24, 2024

MY AIRBAG LIGHT CAME ON 2 DAYS AFTER DRIVER SIDE AIR BAG WAS REPLACED. DEALER WANTED $129.50 TO TELL ME THE REASON. AFTER CHECKING I WAS TOLD IT IS SOMEWHERE IN THE WIRING IN THE PASSENGER SEAT AND IT WILL COST ME $500. TO REMOVE THE SEAT AND THE SEAT COVERS AND AN ESTIMATED $500 TO FIX THE WIRING PROBLEM. I AM [XXX] AND THAT IS A LOT OF MONEY FOR ME TO PAY. WHY IS A PROBLEM LIKE THAT MY PROBLEM AND NOT FORD MOTOR??? I HAVE BEEN TOLD BY SEVERAL PEOPLE THAT FORD HAD A LOT OF PROBLEMS WITH MY MODEL 2007 FORD FUSION. AGAIN WHY IS A SAFETY PROBLEM MINE AND NOT FORD MOTOR??.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11573752
Incident
Feb 24, 2024
EngineSuspension
Filed Feb 2, 2024

The contact owns a 2007 Ford Fusion. The contact stated that while driving at 30 MPH, there was an abnormal metal sound detected. The vehicle began to shake abnormally and stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who informed her the failure was due to the axle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

NHTSA ID
11569557
Incident
Jan 29, 2024
Mileage
140,000 mi
Airbags
Filed Jan 17, 2024

The passenger airbag was replaced, and is now trying to pop out of the cover. The upper left corner is bulging outward.

NHTSA ID
11566000
Incident
Jan 16, 2024
Brakes
Filed Aug 21, 2023

ABS and WRENCH icon are flashing on dashboard. Car making a terrible noise from underneath . I try to drive the car but it loses power and goes into LIMP mode. I have read many problems with the ABS control module valves sticking open due to the wrong type of brake fluid put in by manufacturer. My car is a 2007 ford fusion sel AWD with only 89,000 miles. I need a recall service appointment as quickly as possible because this is the only vehicle I own. The car is just sitting in my driveway. HELP!!!!!!!!!

NHTSA ID
11539889
Incident
May 17, 2023
Airbags
Filed Jul 24, 2023
Crash reported1 injury reported

The contact owned a 2007 Ford Fusion. The contact stated while driving 40 MPH, and merging into the slow lane, he crashed into a vehicle that stopped abruptly. Additionally, the vehicle was rear-ended by another vehicle. The driver air bag exploded. The contact was able to exit the vehicle without assistance. The contact was transported to the hospital with the assistance of Uber. The contact was informed that he had sustained a broken sternum and bruised ribs. A police report was filed. The vehicle was towed to the residence, where it was totaled. The dealer and the manufacturer were not notified of the failure. The contact received a recall notice of NHTSA Campaign Number: 21V158000 (Air Bags), that he related to the failure. The failure mileage was approximately 130,000.

NHTSA ID
11534070
Incident
Oct 24, 2022
Mileage
130,000 mi
Body & structure
Filed Jul 21, 2023

My boyfriends mom was up north driving and the latch on the driverside door stopped working. She's 60+ and still years later has to tie her door close and climb over the passenger seat to get in the car. I can get it closed if it's accidentally opened just like an inch but the door absolutely cannot to opened any further.

NHTSA ID
11533719
Incident
Jun 12, 2019
Airbags
Filed May 16, 2023

The contact owns a 2007 Ford Fusion. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V024000 (Air Bags) however, the failure recurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The vehicle was taken back to the dealer, where the passenger's side air bag was replaced a second time. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 240,000.

NHTSA ID
11522307
Incident
Mar 1, 2023
Mileage
240,000 mi
Brakes
Filed Feb 17, 2023
Crash reported2 injuries reported

This vehicle was totaled in May 2020. I had numerous and constant brake issues with this car and had much of the brake system (brake pads, rotors, and calipers I believe) replaced within a year of the accident. The accident occurred when I tried to apply the brakes, causing me to hydroplane into an oncoming car. My concern is that this could be related to the ABS recall (NHTSA CAMPAIGN ID: 19V904000). Although my vehicle does not appear to be affected by the recall, it seems very similar to the brake issues I experienced.

NHTSA ID
11507897
Incident
May 22, 2020
AirbagsInterior & seats
Filed Nov 8, 2022

Took my car on to check why seat belt light was on after bag replaced. Told there is a sensor under passenger seat that reflects weight in seat that is not working that is used in case accident airbag pressure would be deployed. Light will not turn off on dash and told me out of warranty is not on repair list… I have 2007 fusion that I can’t sell because of safety light. Who is responsible for that. Service at dealer said sorry can’t help me.. it would be 400.00??? R u kidding .

NHTSA ID
11492773
Incident
Nov 8, 2022
AirbagsBrakes
Filed Sep 20, 2022

The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and 19V904000 (Service Brakes, Hydraulic) however, the local dealer had failed to return the contact's call to schedule an appointment for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and followed up with the dealer; however, the dealer failed to assist. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11485488
Incident
Sep 20, 2022
Airbags
Filed Sep 6, 2022

Air bag light comes on and stays on -this happened shortly after the car's airbag recall was taken care of- had never had a problem before.

NHTSA ID
11483103
Incident
Aug 31, 2022
Airbags
Filed Jul 26, 2022

Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11475952
Incident
Jul 26, 2022
BrakesDriver assistance
Filed Jun 27, 2022
Crash reported3 injuries reported

The contact owns a 2007 Ford Fusion. The contact stated while driving at 60 MPH on a bumpy road, the brake pedal was depressed and the vehicle accelerated unintendedly, hit a high curb, and stopped. The air bags did not deploy. There were no warning lights illuminated. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a diagnostic test fee. The vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred while driving. The contact stated while driving in the rain and in the process of changing lanes, the vehicle in front of her stopped at the traffic light. The contact then depressed the brake pedal. However, the vehicle hydroplaned, accelerated, and crashed into the rear of the vehicle in front of her. The air bags did not deploy. The contact sustained severe headaches, neck pain, and knee pain and sought medical assistance. The contact’s friend who was pregnant and occupying the front passenger’s seat sustained back pain. The driver of the other vehicle sustained injuries and sought medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure but did not provide any assistance. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was unknown.

NHTSA ID
11471243
Incident
Jun 27, 2018
Driver assistanceElectricalEngine
Filed Jun 22, 2022

I didn’t know or the incident with the car until I purchased and started noticed The way it drives. It do have a problem with acceleration while shifting gears, and also loses power with A/c turned on.

NHTSA ID
11470511
Incident
Jun 22, 2022
AirbagsBrakes
Filed Jun 13, 2022

The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed, and then the vehicle lost motive power with the brake fluid message displayed. Additionally, brake fluid leaked onto the engine and there was smoke coming from underneath the hood. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. VIN tool confirms parts not available.

NHTSA ID
11468946
Incident
Jun 6, 2022
Mileage
200,000 mi
Airbags
Filed May 13, 2022

Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11464503
Incident
Apr 21, 2022
Filed Mar 18, 2022

The contact owns a 2007 Ford Fusion. The contact stated while driving approximately 55 MPH, the brake pedal had to be depressed with extra effort to stop the vehicle. The ABS, traction control, wrench, and oil lights were illuminated on the instrument panel. The vehicle was taken to a local mechanic to be diagnosed. The dealer informed the contact that the brakes needed to be replaced. The ABS was replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 162,000.

NHTSA ID
11457276
Incident
Feb 10, 2022
Mileage
162,000 mi
Airbags
Filed Feb 17, 2022

Constituent writes requesting assistance in Ford continually reaching out Regarding the Takata Airbag Recall for a vehicle that was Totaled in 2018.

NHTSA ID
11452406
Incident
Feb 17, 2022
Brakes
Filed Feb 1, 2022

The contact owns a 2007 Ford Fusion. The contact received notification of Customer Satisfaction Program Number: 21N11 (Service Brakes, Hydraulic). The contact stated that while starting the vehicle, the brake pedal went to the floorboard while depressed. The contact had to apply force to the brake pedal to stop the vehicle. The vehicle was taken to the dealer and diagnosed that new brake hoses needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 122,000.

NHTSA ID
11449777
Incident
Feb 1, 2022
Mileage
122,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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