Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
359
Latest Oct 25, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
35%
of 1,021 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
20
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
12
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 359 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 359, in the owner's own words
The contact owns a 2009 Ford Fusion. The contact stated while driving 35-45 MPH, the brake pedal was depressed; however, the vehicle was slow to respond. The check brakes system message was displayed. The ABS warning light was illuminated. The contact received notifications of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The dealer completed the air bag recall and diagnosed the vehicle and determined that the brake module and HECU module were corroded. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no additional assistance was provided. The failure mileage was approximately 96,970. Parts distribution disconnect.
NHTSA ID
11621936
Incident
Jan 1, 2020
Mileage
96,970 mi
AirbagsBrakesDriver assistance
Filed Mar 11, 2023
Crash reported
My vehicle failed to stop which resulted to a car crash
NHTSA ID
11511294
Incident
Mar 1, 2023
AirbagsBrakes
Filed Oct 2, 2022
Crash reported1 injury reported
Extended brake travel that caused me to get into a car accident. Also my airbag did not deploy causing me to have a serious headache. I had two people in the vehicle with me. I pushed down on the brake pedal and it felt like it wasn’t stopping or it was stopping very slowly. I was driving straight the person in the white pontiac was trying to turn left. I had the right away no yield or stop sign, but she pulled out in front of me. Driver was a 16 year old girl
NHTSA ID
11487467
Incident
Apr 13, 2022
Airbags
Filed Oct 1, 2022
UNKNOWN
NHTSA ID
11487372
Incident
Oct 1, 2022
Airbags
Filed Aug 8, 2022
The contact owns a 2009 Ford Fusion. The contact stated that the front passenger's side air bag was starting to deploy underneath the dashboard, causing the dashboard to crack. The contact became aware that the VIN was included in NHTSA Campaign Number: 21V158000 (Air Bags) which she associated with the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 162,000.
NHTSA ID
11478230
Incident
May 8, 2022
Mileage
162,000 mi
AirbagsBrakes
Filed Jan 28, 2022
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact stated that while depressing the brake pedal, the braking distance was extended. The failure was intermittent and occurred at various speeds. The approximate failure mileage was 163,000. VIN tool confirms parts are not available.
NHTSA ID
11449228
Incident
Dec 18, 2019
Mileage
163,000 mi
AirbagsBrakes
Filed Jan 7, 2022
I was driving and my abs light came on and is stuck open, my brake pad fell off on the driver side and the spindle is bent. I’m not sure what happened to my air bags on the passenger side. It looks like it tried to explode
NHTSA ID
11446566
Incident
Dec 28, 2021
AirbagsBrakes
Filed Oct 27, 2021
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the dealer and the manufacturer informed the contact that the parts for the recall repairs were not yet available. The contact stated while driving at various speeds, the brake pedal was depressed but hesitated to respond, causing a 2-3 feet stopping distance delay. An unknown warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was unknown. VIN tool confirms parts are not available.
NHTSA ID
11438414
Incident
Aug 27, 2021
Airbags
Filed Oct 17, 2021
It's been 6 months since the recall notice was issued, and there is still no remedy for the situation, and I feel unsafe driving my vehicle without a correction made.
NHTSA ID
11437055
Incident
Oct 17, 2021
AirbagsBrakes
Filed Sep 24, 2021
The contact owns a 2009 Ford Fusion. The contact stated that after leaving the local dealer the brake pedal was spongy and inoperable. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 19V904000 (Service brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to another local dealer. The failure mileage was 147,010. VIN tool confirms parts not available.
NHTSA ID
11434176
Incident
Sep 22, 2021
Mileage
147,010 mi
AirbagsBrakes
Filed Aug 11, 2021
The contact owns a 2009 Ford Fusion. The contact received a notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The dealer was notified of the recalls and the contact was informed to bring the vehicle in for service. Despite being at the dealer for three weeks, the contact was repeatedly informed that the parts were not yet available. The contact made multiple attempts to reach the manufacturer but was unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
NHTSA ID
11428691
Incident
Apr 13, 2021
AirbagsBrakes
Filed May 26, 2021
Crash reported
The contact owns a 2009 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate to stop upon the depression of the brake pedal without warning. The contact had taken the vehicle to an independent mechanic where the brakes were bled; however, the failure persisted. The contact stated that while driving at 25 MPH, she attempted to stop the vehicle but the brakes failed to operate. The contact rear-ended another vehicle and the airbags failed to deploy. There were no injuries as a result of the crash and no medical attention was needed. A police report was filed. The contact was able to drive the vehicle away from the scene; however, there was severe front-end damage to the vehicle. Two years later, the contact received two notifications for NHTSA Campaign Number:19V904000 (SERVICE BRAKES, HYDRAULIC) and NHTSA Campaign Number: 21V158000(AIRBAGS); however, the parts for the repairs were unavailable. Several dealers were notified about the recalls; however, the contact was informed by each one that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The failure mileage was approximately 115,000. Vin tool confirms parts not available.
NHTSA ID
11418626
Incident
Aug 15, 2018
Mileage
115,000 mi
AirbagsOther / unspecified
Filed May 6, 2021
WHEN I CRANK UP THE CAR THERE ARE TIMES WHEN IT SAYS PASSENGER AIRBAG IS OFF IN THE AIRBAG SIGNAL BE ON THE DASHBOARD AS WELL THIS IS COMING ON ON A REGULAR NOW AS SOON AS I CRANK UP IT WILL COME ON ON THE DASHBOARD EVERY NOW AND AGAIN THE PASSENGER AIRBAG OFF SIGN WILL BE ON AND IT'S USUALLY WHEN I'M DRIVING
NHTSA ID
11415446
Incident
May 3, 2021
Mileage
168,698 mi
AirbagsBrakes
Filed Apr 7, 2021
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ATCHINSON FORD (9800 BELLEVILLE RD, BELLEVILLE, MI 48111, (734) 697-9161) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT SHORTLY AFTER RECEIVING THE LETTER AND WHILE DRIVING 30 MPH OVER A RAILROAD TRACK, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO COMPLETELY STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES FOR THE VEHICLE TO COME TO A STOP. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. ATCHINSON FORD WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS, ROTORS, AND THE CALIPERS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
NHTSA ID
11406872
Incident
May 1, 2019
Mileage
96,000 mi
AirbagsBrakes
Filed Mar 31, 2021
RECALL FOR ABS WAS ISSUED BACK ON DEC 18, 2019. LAST UPDATE IS THERE WAS SUPPOSED TO BE A FIX EXPECTED BY END OF FIRST QUARTER OF 2020. IT'S NOW THE END OF FIRST QUARTER OF 2021 (15 MONTHS LATER) AND THERE IS STILL NO INDICATION OF A REPAIR DATE. IN ADDITION THERE IS NOW A SAFETY RECALL REGARDING THE DRIVER AIRBAG AS WELL. I UNDERSTAND IT TAKES TIME TO IMPLEMENT A FIX, BUT IT SEEM AS IF THE MANUFACTURER IS NOT PUTTING ENOUGH PRIORITY ON GETTING THESE REPAIRS DONE IN A TIMELY MATTER. AT THIS RATE, WITH TWO ACTIVE SAFETY RECALLS, EITHER FIXES NEED TO BE EXPEDITED; OR AN ACCEPTABLE BUY-BACK PLAN THAT ENSURES OWNERS ARE COMPENSATED FOR THE FULL VEHICLE VALUE PLUS TIME AND RISK.
NHTSA ID
11405858
Incident
Mar 31, 2021
AirbagsBrakes
Filed Mar 28, 2021
WE HAVE TWO SAFETY RECALLS ON OUR 2009 FORD FUSION DATING BACK TO DECEMBER 2019! ANY IDEA OF WHEN THESE WILL BE ADDRESSED AS FORD SAYS WORKING ON A SOLUTION!!
NHTSA ID
11405241
Incident
Mar 28, 2021
Mileage
48,000 mi
Airbags
Filed Mar 26, 2021
OVER THE LAST YEAR, I'VE GOTTEN A DOZEN RECALL NOTICES ABOUT THE AIRBAG. USDOT, BMV, VIOCC, NHTSA, ETC..... I'VE CONTACTED THE LOCAL FORD DEALERSHIP REPEATEDLY. THEY WON'T DO THE RECALL WORK. THEY KEEP SAYING THEY'RE WAITING FOR FUNDING FROM CORPORATE.
NHTSA ID
11404994
Incident
Mar 1, 2020
AirbagsBrakes
Filed Feb 24, 2021
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG COMPARTMENT WAS RAISED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MANKATO FORD (1935 MADISON AVE, MANKATO, MN 56001, (507) 387-3454) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11397671
Incident
Feb 1, 2021
Mileage
129,000 mi
AirbagsBrakes
Filed Feb 15, 2021
Crash reported1 injury reported
MY DAUGHTER REAR ENDED ANOTHER VEHICLE AND PUSHED THAT VEHICLE INTO ANOTHER VEHICLE BECAUSE HER BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND FAILED TO STOP HER VEHICLE. SHE REPEATEDLY MASHED THE BRAKE PEDAL WITH NO RESPONSE. THE AIR BAGS SHOULD HAVE DEPLOYED AND DID NOT. SHE WAS DRIVING AT ABOUT 45-50 MPH ON THE HIGHWAY AND TRAFFIC STOPPED IN FRONT OF HER. SHE WAS DRIVING CAREFULLY BECAUSE IT WAS IN THE CITY AND HAD BEEN RAINING. SHE WAS NOT FOLLOWING TOO CLOSELY OR GOING TOO FAST FOR CONDITIONS. HER BRAKES FAILED. EVEN THOUGH FORD SAYS THIS VEHICLE IS STILL SAFE TO DRIVE UNTIL THE PARTS COME IN FOR THE RECALL, IT IS NOT. THIS IS A DANGEROUS VEHICLE TO DRIVE UNTIL FORD CAN DO THE ISSUED RECALL FOR THE HYDRAULIC BRAKE VALVE. THEY STILL DON'T HAVE THE PARTS AS OF THE DAY I'M TYPING THIS COMPLAINT. RECALL NUMBER 19V-904. I HAVE MADE STATE FARM AWARE AND THEY ARE PERFORMING INVESTIGATIONS. I HAVE HIRED AN ATTORNEY BECAUSE MY DAUGHTER IS NOT AT FAULT. I HAVE REPORTED THE INCIDENT TO FORD AND THEY WERE NOT HELPFUL. SHE WAS CITED IN THE ACCIDENT AND THERE ARE CLAIMS FOR INJURIES AND DAMAGES.*DT*JB*DT*JB*DT*JB*DT*DT - (RECALL RELATED INCIDENT) TS
NHTSA ID
11396256
Incident
Dec 12, 2020
Mileage
187,000 mi
Airbags
Filed Feb 6, 2021
TAKATA AIRBAG IN MY 2009 FORD FUSION HAS BEEN REPORTED AS DEFECTIVE AND COULD LEAD TO SERIOUS HARM AND INJURY IF IN AN ACCIDENT. WHEN WILL THIS BE RECALLED AND RESOLVED? SEE ARTICLE POSTED BY CNN BUSINESS: HTTPS://WWW.CNN.COM/2021/01/22/BUSINESS/FORD-TAKATA-AIRBAG-RECALL/INDEX.HTML
NHTSA ID
11394992
Incident
Jan 22, 2021
Mileage
50,000 mi
AirbagsBrakes
Filed Sep 28, 2020
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE COMING OFF THE INTERSTATE APPROXIMATELY 30 - 35 MPH WHEN PRESSING THE BRAKES, WHEN THE VEHICLE FAILED TO STOP. THE VEHICLE'S BRAKES FLOORED. THE CONTACT ENDED UP CRASHING INTO THE VEHICLE IN FRONT OF THEM. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT RECEIVED INJURIES TO THEIR LOWER BACK, HIPS AND NECK AREA WHEN MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THEY HAD NOW LEARNED OF THEIR VEHICLE BEING INCLUDED IN TWO RECALLS NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 19V001000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
11361552
Incident
Dec 31, 2017
Airbags
Filed May 7, 2020
IN APRIL OF LAST YEAR 2019 I WAS NOTIFIED OF A AIRBAG RECALL ON MY VEHICLE. I WENT AND GOT MY AIRBAG RECALL DONE. NOW MY AIRBAG LIGHT ON DASH STAYS ON FOR THE PASS THREE DAYS. I TOOK MY VEHICLE BACK TO THE SAME FORD DEALERS THAT SERVICE MY CAR. MY VEHICLE WAS IN MOTION WITH THE AIRBAG LIGHT STILL ON. THE DEALER SHOP IS TELLING ME IT MAY NOT BE MY AIRBAG AND I WILL HAVE TO PAY FOR DIAGNOSIS,ETC. *TR
NHTSA ID
11323687
Incident
May 7, 2020
Airbags
Filed May 6, 2020
2009 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL. CONSUMER STATES THAT THEY NO LONGER OWN THIS VEHICLE DUE TO IT BEING TOTALED. *LD *JS
NHTSA ID
11323732
Incident
Apr 1, 2020
Airbags
Filed Jan 6, 2020
TOOK VEHICLE TO BE REPAIRED FOR PREVIOUS AIRBAG ISSUES AND THE LIGHT HAS COME BACK ON WHILE DRIVING ON A CITY STREET IN ROCKPORT, TEXAS AND NEVER WENT BACK OFF.
NHTSA ID
11297415
Incident
Nov 7, 2019
Mileage
100,200 mi
AirbagsBody & structure
Filed Sep 12, 2019
TAKATA RECALL. VEHICLE STATIONARY ON JANUARY 18, 2019 THE PASSENGER AIR BAG INFLATOR WAS REPLACED UNDER THE 18S01 RECALL, FORD PART NUMBER 8E5Z 54044A74 AD. ON SEPTEMBER 10, 2019 BROUGHT CAR INTO LOCAL QUIRK FORD DEALERSHIP FOR SERVICE BECAUSE AIR BAG COVER WAS NO LONGER WAS FLUSH TO THE DASHBOARD. FORD SERVICE SAID PROBLEM WAS DUE TO "WORN DASHBOARD" AND NOT COVERED UNDER RECALL. SEE FIRST ATTACHED PICTURE. CALLED FORD CUSTOMER SERVICE ON SEPT 11, 2019 WAS TOLD PROBLEM WAS NOT COVERED UNDER ANY RECALLS OR ANY WARRANTIES, CASE NUMBER CAS-24226208-S8R0V4. MY CONCERN IS THAT BY HAVING AN OPEN CORNER (SEE SECOND ATTACHED PICTURE) FOREIGN OBJECTS COULD ACCIDENTALLY FALL INTO THIS SPACE WITHOUT THE DRIVERS KNOWLEDGE (IE. A PENNY, DIME, ETC) AND IF THE AIR BAG DEPLOYED A SERIOUS INJURY COULD OCCUR. SPECIFICALLY, FOREIGN OBJECTS COULD BECOME AIR BORNE WHEN AIR BAG DEPLOYED. A SMALL PIECE OF METAL LIKE A PENNY OR DIME COULD CAUSE FATAL DAMAGE TO THE PASSENGERS IN THE CAR IF AIR BAG DEPLOYED. NOT SURE IF THIS SHOULD BE COVERED UNDER THE ORIGINAL TAKATA RECALL OR IF ANOTHER RECALL SHOULD BE ISSUED. IN ANY CASE I BELIEVE THIS IS A SERIOUS SAFETY ISSUE WHICH SHOULD BE BROUGHT TO YOUR ATTENTION.
NHTSA ID
11255141
Incident
Sep 10, 2019
Mileage
75,080 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own