2009 Ford Fusion Body & structure Problems

DOOR LATCH REFUSED TO CONNECT ON THE DRIVERS SIDE. *TR

NHTSA ID

11329690

Incident

Jan 11, 2017

TAKATA RECALL. VEHICLE STATIONARY ON JANUARY 18, 2019 THE PASSENGER AIR BAG INFLATOR WAS REPLACED UNDER THE 18S01 RECALL, FORD PART NUMBER 8E5Z 54044A74 AD. ON SEPTEMBER 10, 2019 BROUGHT CAR INTO LOCAL QUIRK FORD DEALERSHIP FOR SERVICE BECAUSE AIR BAG COVER WAS NO LONGER WAS FLUSH TO THE DASHBOARD. FORD SERVICE SAID PROBLEM WAS DUE TO "WORN DASHBOARD" AND NOT COVERED UNDER RECALL. SEE FIRST ATTACHED PICTURE. CALLED FORD CUSTOMER SERVICE ON SEPT 11, 2019 WAS TOLD PROBLEM WAS NOT COVERED UNDER ANY RECALLS OR ANY WARRANTIES, CASE NUMBER CAS-24226208-S8R0V4. MY CONCERN IS THAT BY HAVING AN OPEN CORNER (SEE SECOND ATTACHED PICTURE) FOREIGN OBJECTS COULD ACCIDENTALLY FALL INTO THIS SPACE WITHOUT THE DRIVERS KNOWLEDGE (IE. A PENNY, DIME, ETC) AND IF THE AIR BAG DEPLOYED A SERIOUS INJURY COULD OCCUR. SPECIFICALLY, FOREIGN OBJECTS COULD BECOME AIR BORNE WHEN AIR BAG DEPLOYED. A SMALL PIECE OF METAL LIKE A PENNY OR DIME COULD CAUSE FATAL DAMAGE TO THE PASSENGERS IN THE CAR IF AIR BAG DEPLOYED. NOT SURE IF THIS SHOULD BE COVERED UNDER THE ORIGINAL TAKATA RECALL OR IF ANOTHER RECALL SHOULD BE ISSUED. IN ANY CASE I BELIEVE THIS IS A SERIOUS SAFETY ISSUE WHICH SHOULD BE BROUGHT TO YOUR ATTENTION.

NHTSA ID

11255141

Incident

Sep 10, 2019

Mileage

75,080 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND THE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 173,000.

NHTSA ID

11255084

Incident

Sep 12, 2019

Mileage

173,000 mi

TAKATA RECALL I HAD MADE AN APPOINTMENT FOR 3/28/19 WE HAD AN ACCIDENT ON 3/26/19 A CAR HIT US AT A RED LIGHT TOTALED THE CAR THE AIRBAG HIT ME IN THE CHEST BRUISES AND CUTS . I WAS THE PASSENGER MY HUSBAND THE DRIVER HE LACERATIONS MOSTLY . I ALSO HAD BROKEN ANKLE ON THE RIGHT FOOT AND A SPRAIN ON THE LEFT. THE CAR WAS TOTALED. CAR WAS IN MOTION.

NHTSA ID

11195410

Incident

Mar 26, 2019

Mileage

150,000 mi

MY REAR PASSENGER SIDE DOOR WON'T STAY CLOSED. THE LATCH SEEMS TO BE MALFUNCTIONING AND IT OPENED WHEN I WAS DRIVING. I WAD ABLE TO OULL OVER QUICKLY AND SECURE THE DOOR WITH ROPE BUT IT STILL OPENS SLIGHTLY. I PROBABLY USE THIS DOOR THE LEAST OF ALL 4, SO MY BIGGEST CONCERN IS THAT THE OTHER 3 DOORS ARE SOON TO FOLLOW.

NHTSA ID

11115349

Incident

Aug 2, 2018

Mileage

109,000 mi

TAKATA RECALL I WAS IN A WREAK BECAUSE THE BRAKES IN THE FLOOR WHEN I WAS DRIVING IN THE RAIN ON THE HIGHWAY. THE AIR BAG IN THE STEERING WHEEL CAME OUT.

NHTSA ID

11063943

Incident

Nov 10, 2017

Mileage

124,000 mi

COULDNT GET OUT OF DRIVERS DOOR. INSIDE LOCK AND DOOR LATCH DIDNT WORK. LATCH MADE OF CHEAP PLASTIC. HAD TO CLIMB OVER CONSOLE [HARD TO DO, AS IM OVER 65 Y.O.] AND TRY PASSENGER FRONT DOOR. THANK GOD, I GOT OUT. TRIED DRIVERS DOOR FROM OUTSIDE AND IT DID OPEN!! JUST WONT WORK IF YOU'RE IN THE CAR??? CAR WAS PARKED IN A LOT OF MY DRS. OFFICE. I LEARNED THAT MANY, MANY COMPLAINTS WERE REPORTED TO FORD FROM THE 2007 MODEL UP TO 2012 AS FAR AS I KNOW. FORD NEVER CORRECTED THIS PROBLEM!!! IT IS NOT CHEAP TO GET THIS FIXED. I CALLED SUNSHINE FORD IN NEWBURGH, NY AND THEY ACTED LIKE THEY KNEW NOTHING ABOUT THIS MALFUNCTION BUT WOULD ''CHECK OUT'' MY CAR, AND A DIAGNOSTIC EVALUATION IS $120.00 I SAID THAT FORD SHOULD BE RESPONSIBLE FOR THIS AS THEY KNEW ABOUT THE CHEAP PLASTIC HOUSING THE DOOR LATCH IS MADE OF INSTEAD OF A HEAVY METAL IE STEEL OR IRON. NO RESPONSE AND FORD MOTOR CO. FLUFFED ME OFF AS WELL AND ALSO TOLD ME CAR TOO OLD AND NOT COVERED UNDER AN EXTENDED WARRANTY I PURCHASED ON 08/20/2015!! I TOLD THEM, FORD REALLY CHANGED ALOT AS I WORKED IN THE AUTO INDUSTRY FOR 42 YRS. AND THIS NEVER WENT ON WITH ANY CAR MANUF. COMPANIES. I ALSO TOLD THEM, HOW COULD YOU NOT ADDRESS THIS MATTER??? THIS IS A PRETTY BAD SAFETY HAZARD???!!! WHAT IF I WAS IN AN ACCIDENT AND I HAD TO GET OUT OF THE DRIVER DOOR ONLY?? AND/OR THE CAR WAS ON FIRE????? AGAIN.....NO RESPONSE.. PLEASE HELP ANY WAY YOU SEE FIT AND LEGAL...I SO WOULD APPRECIATE AND MANY OTHERS HAVING AND HAD THE SAME DOOR PROBLEM WOULD TOO. TYVM

NHTSA ID

11063336

Incident

Jan 16, 2018

Mileage

84,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL COLE FORD LINCOLN AT (606) 329-2120 (2119 GREENUP AVE, ASHLAND, KY 41101) AND GLOCKNER SOUTH POINT FORD AT (740) 894-3673 (155 CO RD 406, SOUTH POINT, OH 45680) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE AIR BAG WARNING INDICATOR ILLUMINATED, INDICATING TO REMOVE OBJECTS NEAR THE PASSENGER SEAT. THE CONTACT ALSO STATED THAT THE GLUE THAT HELD THE DASHBOARD TOGETHER WAS SEPARATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11061456

Incident

Jan 10, 2017

BESIDES THE RECALL NOTICE 16S26 THE DOOR HANDLES ARE NOT STABLE.. HARD PLASTIC. MY DRIVER DOOR HANDLE BROKE AND I HAD TO PAY OVER 200.00 TO REPLACE IT, COULD NOT GET OUT OF MY CAR.. THE PASSENGER DOORS HAVE TAPE ON THEM FOR SECURITY. CHEAP DOOR HANDLERS. OTHER THAN THAT I LOVE THE VEHICLE.

NHTSA ID

11061269

Incident

Apr 20, 2017

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT OBSERVED THAT THE DASHBOARD PANEL BEGAN TO FAIL/WARP NEAR THE PASSENGER AIR BAG. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE PANEL WAS SEPARATED AND THERE WAS A BULGE WHERE THE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO, 80234) WHERE IT WAS DIAGNOSED THAT THE PANEL NEEDED TO BE REPLACED. SINCE IT WAS AN UPHOLSTERY REPAIR, THE CONTACT WAS ADVISED TO CALL AN AUTO BODY SHOP. THE MANUFACTURER CONFIRMED THAT THERE WAS NO RECALL AND STATED THAT THE FAILURE WAS NOT SOMETHING THAT THEY WOULD COVER. THE MANUFACTURER DID NOT OFFER ANY ADDITIONAL ASSISTANCE EXCEPT FOR REFERRING THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

NHTSA ID

11032961

Incident

Jun 1, 2016

Mileage

58,000 mi

DOOR HANDLE INCLUDING THE LOCK ARE DANGEROUS! FIRST, THE COATING OVER THE PLASTIC LEVER NECESSARY TO EXIT THE VEHICLE BEGAN SPLITING AND BECAME VERY SHARP. MY PASSENGERS AND MYSELF BEGAN RECEIVING RAZOR SHARP CUTS TRYING TO EXIT. I BROUGHT MY VEHICLE TO FORD DOR SOMETHING ELSE AND ASKED IF THERE WAS A RECALL, BUT THERE WAS NONE. I HAD TO TAPE OVER THE HANDLES. NEXT, MY DRIVER'S DOOR HAND BROKE OFF IN MY HAND AND I HAD TO LOWER MY WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. WHAT WOULD I'VE DONE IF MY WINDOW DIDN'T WORK, WHEN I LIVE IN FL AND THE INSIDE TEMPERATURE OF CARS GROWS INTO TRIPLE DIGITS! I HAD TO REPLACE AND INSTALL A NEW HANDLE I PURCHASED ONLINE. WHEN I NOTICED THE READILY AVAILABILITY OF THE PARTS, THIS SEEMS TO BE A COMMON REPLACEMENT. WELL IT'S A GOOD THING TO KNOW BECAUSE NOW MY PASSENGER SIDE DOOR HANDLE IS NOW MALFUNTIONING. I HOPE ACTION WILL BE TAKEN TO RECALL AND REPLACE MY HANDLES OR AT LEAST REIMBURSE ME FOR THE REPLACEMENTS I'VE HAD TO PURCHASE. ALSO, I'VE BEEN WAITING ON A RECALL THAT WAS JUST UPDATED. I'VE BEEN WAITING 2YRS AND THEY STILL DON'T HAVE THE PART?! IS IT BECAUSE THE AIRBAG IS TOO EXPENSIVE TO REPLACE?

NHTSA ID

11012976

Incident

Jul 24, 2017

Mileage

116,000 mi

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2009 FORD FUSION LOADED WITH A TAKATA AIRBAG HAS NOT BEEN RESOLVED. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 07/10/2017*JS

NHTSA ID

11004489

Incident

Jul 1, 2016

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000(STRUCTURE) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10981703

Incident

Jan 2, 2017

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, BUT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. THE CONTACT HAD TO ROLL DOWN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN THE DOOR HANDLE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,500. UPDATED 06/02/17*LJ *AS

NHTSA ID

10966193

Incident

Mar 3, 2017

Mileage

89,500 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE THE VEHICLE WAS PARKED, A SMALL FIRE ON THE PASSENGER SIDE FLOOR IGNITED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THERE WERE NO INJURIES. THE CONTACT WAS INFORMED THAT THE CHARGER CABLE THAT WAS PLUGGED INTO THE ACCESSORY POWER OUTLET CABLE (UNDERNEATH THE FRONT PASSENGER SIDE FLOOR MAT) BECAME HOT AND MELTED AND BURNED A HOLE IN THE CARPET, WHICH IGNITED THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,681. THE VIN WAS UNAVAILABLE.

NHTSA ID

10908662

Incident

Sep 21, 2016

Mileage

115,681 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS PREMATURELY DETERIORATING AND BULGING ON THE DRIVERS SIDE OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THERE WAS A STICKY RESIDUE THAT EXPANDED ON THE FRONT PASSENGER SIDE CAUSING EXPOSURE TO THE AIR BAG. THE CONTACT ALSO NOTICED THAT THE INNER PARTS OF THE DASHBOARD EXPOSED PLASTIC AND FOAM NEAR THE VENTS ON THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

NHTSA ID

10817702

Incident

Oct 12, 2015

Mileage

32,000 mi

INSIDE DOOR HANDLES BRAKE AND DOORS CAN NOT BE OPENED FROM THE INSIDE!!! ALSO DOORS WILL NOT LOCK AFTER THE HANDLE BRAKES.

NHTSA ID

10781340

Incident

Oct 9, 2015

Mileage

40,500 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE HANDLE ON THE EXTERIOR FRONT PASSENGER SIDE DOOR FRACTURED. AS A RESULT, THE OCCUPANT SUSTAINED LACERATIONS TO THE RIGHT HAND ON TWO SEPARATE OCCASIONS. THERE WAS NO MEDICAL ATTENTION REQUIRED. ALSO, THE INTERIOR FRONT DRIVER SIDE AUTOMATIC DOOR LOCKS FAILED TO UNLOCK. THE CONTACT COULD ONLY EXIT THE VEHICLE FROM THE PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/02/15*LJ UPDATED 10/26/2017*CN

NHTSA ID

10726664

Incident

Apr 13, 2015

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR AND THE DOOR LOCK MALFUNCTIONED. THERE WERE WARNING INDICATORS ILLUMINATED INDICATING THAT THE DOORS WOULD NOT WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

NHTSA ID

10726517

Incident

Jun 21, 2015

Mileage

76,000 mi

THE DOOR HANDLES AND DOOR LOCKS ON THE DRIVERS DOOR AS WELL AS THE FRONT PASSENGER DOOR ARE MADE FROM SOME TYPE OF PLASTIC AND BOTH OF THEM BROKE FROM NORMAL USAGE. THE DRIVERS DOOR IS NOT ABLE TO BE LOCKED FROM THE OUTSIDE NOR IS THE DOOR ABLE TO BE OPENED FROM THE INSIDE USING THE HANDLE, THUS CAUSING A SAFETY ISSUE. THE PASSENGER DOOR LOCKS ARE INOPERABLE AS WELL. I CONTACTED A LOCAL FORD DEALER WHO TOLD ME THIS ISSUE IS COMMON WITH THIS PARTICULAR MODEL AND THAT THE HANDLES WERE MADE OF POOR QUALITY. I WOULD LIKE FORD TO RECOGNIZE THIS PROBLEM AND ISSUE A RECALL TO THOSE AFFECTED BY THIS AND OFFER TO FIX THIS ISSUE. *TR

NHTSA ID

10713338

Incident

May 1, 2014

Mileage

79,000 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR. THE DEALER STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO THE DOOR HANDLE BEING MADE OF PLASTIC. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/22/2014*LJ UPDATED 10/29/14*CN UPDATED 4/1/2015 *JS

NHTSA ID

10631862

Incident

Sep 6, 2014

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LOCK NO LONGER WORKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.

NHTSA ID

10621435

Incident

Jul 28, 2014

Mileage

83,000 mi

THE INTERIOR DOOR HANDLE BECAME INOPERABLE PREVENTING OCCUPANT FROM OPENING THE DOOR FROM INSIDE THE VEHICLE.THIS CONDITION MAY PREVENT THE DRIVER AND OTHER OCCUPANTS FROM EXITING THE VEHICLE SAFELY IN THE EVENT OF A CRASH OR FIRE. *TR

NHTSA ID

10607777

Incident

Jul 1, 2014

Mileage

78,700 mi

TRIED TO OPEN THE DRIVER'S SIDE DOOR. NOTHING HAPPENED. HAD TO ROLL DOWN WINDOW TO OPEN DOOR FROM OUTSIDE. GLAD MY BATTERY WAS NOT DEAD. TOOK OFF PANEL AND SAW THE CHEAP PLASTIC HANDLE WAS BROKEN. *TR

NHTSA ID

10596229

Incident

Jun 4, 2014

Mileage

95,654 mi

AN ABNORMAL AMOUNT OF RUST ON THE HOOD ABOVE THE GRILL AND INSIDE THE BACK DOORS JUST ABOVE THE WHEEL WELLS. *TR

NHTSA ID

10585042

Incident

Apr 26, 2014

Mileage

85,000 mi