2009 Ford Fusion Interior & seats Problems

The contact owns a 2009 Ford Fusion. The contact stated that the front driver's side door became inoperable. The contact stated that the front driver's door failed to open. The contact stated that the door latch could be locked and unlocked; however, the front driver's door could not be opened. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.

NHTSA ID

11558640

Incident

Nov 13, 2023

Mileage

100,000 mi

The contact owns a 2009 Ford Fusion. The contact stated that while attempting to open the front driver’s side door from inside the vehicle, the door would not open using the door handle or the key fob. The contact had someone open the front driver’s side door from the outside. The front driver’s side door would also not lock and unlock with the fob key. The dealer was made aware of the failure and informed the contact that they needed to perform a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was unavailable. The VIN was unavailable.

NHTSA ID

11439203

Incident

Nov 2, 2021

1.TAKATA RECALL. 3-5 YEAR WAITING PERIOD AND YET NO REPAIR. ALSO, IF DRIVER AIRBAG IS TAKATA, WHY NO RECALL OR REPLACEMENT? 2. BRAKES WILL DROP ALL THE WAY TO FLOOR IN EMERGENCY BRAKING! WHY NO RECALL OR FIX? THIS IS LIFE THREATENING PROBLEM.

NHTSA ID

11093174

Incident

Jan 10, 2010

Mileage

60,000 mi

"TAKATA RECALL" I RECEIVED THE NOTICE TO HAVE MY AIRBAGS REPLACED & BOLTON FORD HAS NOT RESPONDED. MY DRIVER DOOR WILL NOT OPEN FROM THE INSIDE OF THE VEHICLE & MY BRAKES NEED ME TO GO ALL THE WAY TO THE FLOOR BEFORE THE BRAKES STOP THE CAR. CAR WAS STATIONERY WHEN DRIVER DOOR WOULD NOT OPEN & DRIVING COMING TO A STOP WHEN BRAKES NEED PUSHING TO THE FLOOR TO WORK PROPERLY.

NHTSA ID

11044865

Incident

Oct 31, 2017

Mileage

165,711 mi

MY DRIVER SEAT HEATER WAS GETTING VERY HOT, AFTER A FEW TIMES OF THIS INTENSE HEAT IT NOW DOESN'T TURN ON AT ALL. I HAVE READ A LOT OF OTHERS HAVE HAD THIS SAME ISSUE WITH THE DRIVER SEAT. CONSIDERING I ONLY USE IT 4 MONTHS OUT OF THE YEAR, AND USUALLY ONLY 5 OR 10 MINUTES AT A TIME, THERE SHOULD BE NO REASON THAT IT HAVE BURNT OUT.

NHTSA ID

11039589

Incident

Mar 20, 2017

Mileage

95,000 mi

DRIVER DOOR LATCH ("LF INNER DOOR HANDLE") OPEN IT FROM THE INSIDE BROKE TWICE IN 2011 & 2017 THE CONSUMER REQUESTD TO WITHDRAW THIS COMPLAINT. UPDATED 09/20/2017*JS

NHTSA ID

11006080

Incident

Jul 16, 2017

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DOOR WILL NOT OPEN OR CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DOOR LATCH WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 16V643000 (LATCHES/LOCKS/LINKAGES). IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,200.

NHTSA ID

10923760

Incident

Sep 12, 2016

Mileage

79,200 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 20 MPH, AN UNKNOWN NOISE WAS HEARD FROM THE DRIVER'S DOOR BEFORE IT SWUNG OPEN. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS UNABLE TO PROPERLY CLOSE THE DRIVER'S DOOR. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

NHTSA ID

10873871

Incident

Jun 10, 2016

Mileage

98,000 mi

3 ISSUES: I SAW SOMEONE ELSE POST THIS- MY BREAK PEDAL IS ALSO SOFT AND GOES ALL THE WAY DOWN TO THE FLOOR AFTER ANTILOCK BREAKS ARE ENGAGED (LIKE ON ICY OR WET ROADS). THERE IS NO OTHER TIME THIS OCCURS- AS IT'S THE BREAKS, I'VE BEEN VERY MINDFUL OF IT. I HAVE ALSO HAD THE BREAKS REPLACES SO I DON'T THINK IT'S ACTUALLY THE BREAKS BUT RATHER SOMEWHERE WITHIN THE BREAKING MECHANICS. SECOND, ONLY WHEN TURNING LEFT, I GET A "CLUNK" SOUND AT ABOUT 1/4 OF THE WAY THRU THE TURN. I THOUGHT THE SOUND WAS COMING FROM REAR LEFT AXLE AREA- BUT I HONESTLY CANNOT ISOLATE ITS ORIGIN. THE THIRD IS MY MOST HATED: THE REAR OF THE DRIVERS SEAT IS BREAKING DOWN- ALMOST AS THOUGH THERE'S A FRAMEWORK OF SOLDERED METAL INSIDE IN THE CORE OF THE SEAT AND THE SOLDERING IS SNAPPING APART. ONE OF THESE DAYS I'M GOING TO FALL BACK WHEN THE REAR BACKREST COMPLETELY BREAKS. I ABSOLUTELY HATE THIS- I HAVE NEVER HAD TO BUY A REPLACEMENT SEAT BEFORE AND I'VE OWNED FORD/MERCURY PRODUCTS FOR 35 YEARS.

NHTSA ID

10865450

Incident

May 1, 2013

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK OR LOCK. WHEN PULLING THE LATCH FROM INSIDE THE VEHICLE, THE DOOR WOULD NOT OPEN. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10749351

Incident

Aug 14, 2015

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE HANDLE ON THE EXTERIOR FRONT PASSENGER SIDE DOOR FRACTURED. AS A RESULT, THE OCCUPANT SUSTAINED LACERATIONS TO THE RIGHT HAND ON TWO SEPARATE OCCASIONS. THERE WAS NO MEDICAL ATTENTION REQUIRED. ALSO, THE INTERIOR FRONT DRIVER SIDE AUTOMATIC DOOR LOCKS FAILED TO UNLOCK. THE CONTACT COULD ONLY EXIT THE VEHICLE FROM THE PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/02/15*LJ UPDATED 10/26/2017*CN

NHTSA ID

10726664

Incident

Apr 13, 2015

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR AND THE DOOR LOCK MALFUNCTIONED. THERE WERE WARNING INDICATORS ILLUMINATED INDICATING THAT THE DOORS WOULD NOT WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

NHTSA ID

10726517

Incident

Jun 21, 2015

Mileage

76,000 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER SIDE DOOR DUE TO A FAULTY INTERIOR DOOR HANDLE. THE CONTACT STATED HAD TO EXIT THE VEHICLE THROUGH THE WINDOW. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,835. MA 08/11/15

NHTSA ID

10724663

Incident

Jun 8, 2015

Mileage

88,835 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LOCK NO LONGER WORKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.

NHTSA ID

10621435

Incident

Jul 28, 2014

Mileage

83,000 mi

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT MANUAL RECLINING MECHANISM BOLT FRACTURED, CAUSING THE SEAT TO MOVE BACK AND FORTH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BOLT THAT HOLD THE RECLINING SEAT MECHANISM WAS FAULTY AND AS A RESULT, THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 72,000.

NHTSA ID

10598944

Incident

Jun 4, 2013

Mileage

60,000 mi

I PARKED MY CAR IN THE GARAGE AND TRIED OPENING THE DRIVER SIDE DOOR. BUT THE HANDLE AND LOCK WOULD NOT WORK. SO I HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. ALSO THE DRIVER DOOR WILL NOT LOCK. THIS IS A VERY SERIOUS SECURITY ISSUE. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY BUT I DIDN'T DO ANYTHING TO CAUSE THIS. IT IS JUST VERY CHEAP PARTS AND POORLY DESIGNED. *TR

NHTSA ID

10563520

Incident

Jan 14, 2014

Mileage

70,000 mi

I HAD STOPPED AT A CONVENIENCE STORE AND WHEN I TRIED TO OPEN THE DOOR THE DOOR HANDLE WOULDN'T UNLOCK. I HAD TO CLIMB OUT THROUGH THE PASSENGER SIDE. I COULD OPEN THE DOOR FROM THE OUTSIDE. THIS IS THE 2ND TIME THE HANDLE HAS BROKEN. THE FIRST TIME WAS WITHIN THE 1ST YEAR I PURCHASED THE CAR. I HAVE TAKEN IT TO THE DEALER TO LOOK AT. SEEMS THIS IS A RECURRING PROBLEM WITH THIS CAR. *TR

NHTSA ID

10503557

Incident

Mar 14, 2013

Mileage

74,800 mi

BOTH FRONT AND REAR INTERIOR DOOR HANDLES HAVE FAILED. I AM UNABLE TO EXIT THE VEHICLE WITHOUT LOWERING THE WINDOW AND OPENING FROM EXTERIOR. THERE IS NO VISIBLE EVIDENCE THEY HAVE FAILED, THEY HAVE JUST STOPPED WORKING. YOU CAN CONVINCE THE REAR TO WORK IF YOU PULL THE HANDLE AND LOCK THE SAME TIME. IF I WERE TO BE INVOLVED IN AN ACCIDENT, AND THE POWER FAILED, I WOULD BE UNABLE TO EXIT THE VEHICLE AT ALL. THIS VEHICLE IS 3 YEARS OLD WITH 47,000 MILES AND IS NOW A POTENTIAL DEATH TRAP. THE DEALER SAYS IT IS NOT COVERED, AND I WOULD HAVE TO PAY FOR REPAIRS. I AM CONSIDERING LEGAL ACTION, ANY VEHICLE THAT IS INESCAPABLE SHOULDN'T BE ON THE HIGHWAYS. WORST OF ALL, A QUICK SEARCH SHOWS THIS TO BE AN ABUNDANT PROBLEM WITH FUSIONS FROM 2006 ON. THERE ARE NUMEROUS BLOG ON THIS SUBJECT ALONE. I AM AFRAID TO TRANSPORT MY FAMILY IN THIS VEHICLE AND HAVE RECEIVED NO HELP! *JS

NHTSA ID

10452157

Incident

Mar 17, 2012

Mileage

47,000 mi

WE RECENTLY BOUGHT A 2009 FORD FUSION AND SO FARE WE LOVE THE CAR, BUT WE BOTH AGREE THAT THE HEAD REST SHOULD BE A LOT STRAIGHTER LIKE THE PERSON IN THE REPORT ODI CASE NUMBER: 10266857. WE BOTH HAVE BACK AND NECK PROBLEMS AND IF THE HEAD REST WAS A LITTLE STRAIGHTER I THINK IT WOULD SOLVE ALOT OF MY WIFE'S PROBLEM. WITH MY PROBLEM IT WOULD MAKE A LITTLE BETTER BECAUSE I HAVE A MORE SERIOUSLY ACCIDENT. I HAVE SPOKEN TO THE FORD DEALERSHIP WHERE WE BOUGHT IT FROM AND THEY SAY THAT CAN DO NOTHING FOR US. I SAID WHY CAN'T YOU RIGHT A REPORT UP AN SEND IT TO FORD COMPLAINT OFFICE AND SEE WHAT THEY CAN DO IN THE FUTURE, OR THEY MAY SUGGEST TO YOU HOW TO ADJUST THE HEAD REST. THEY SAID THERE IS NOTHING WE CAN DO AND FORD WILL NOT DO ANYTHING FOR US. OUR CAR IS A V6 (3 LITER) ENGINE WITH AWD. IT GETS VERY GOOD MILEAGE AN HANDLES EXCELLENT IN THE CITY AND HIGHWAY. *TR

NHTSA ID

10376268

Incident

May 19, 2010

I WAS A PASSENGER IN A 2009 FORD FUSION SEDAN. I AM A STATE EMPLOYEE AND I WAS TRAVELING WITH A COWORKER, WHO WAS DRIVING. WE WERE LEGALLY STOPPED AT AN INTERSECTION WAITING FOR THE VEHICLE IN FRONT OF US TO TURN LEFT. WE WERE REAR-ENDED BY A HIT AND RUN DRIVER ESTIMATED BY POLICE ON THE SCENE TO HAVE BEEN TRAVELING AT 50 MPH. THE MAJORITY OF THE IMPACT WAS ON THE REAR PASSENGER SIDE. WE WERE PUSHED INTO THE VEHICLE IN FRONT OF US. UPON IMPACT, I WAS THRUST FORWARD, THEN BACKWARD, AND THE SEAT BACK BROKE. I WAS IN A RECLINING POSITION AFTER THE ACCIDENT. I HAVE BEEN DIAGNOSED BY TWO NEUROLOGISTS AS HAVING POST CONCUSSION SYNDROME, TRAUMATIC BRAIN INJURY, AND VESTIBULAR DYSFUNCTION AS A DIRECT RESULT OF THE ACCIDENT. AN INVESTIGATOR HIRED BY MY ATTORNEY CONCLUDED UPON INSPECTION OF THE CAR THAT THE SEAT BACK SHOULD NOT HAVE FAILED. I WAS SEATED PROPERLY WITH BOTH FEET ON THE FLOOR AND I WAS WEARING MY SEATBELT AT THE TIME OF THE ACCIDENT. *TR

NHTSA ID

10375196

Incident

Oct 28, 2010

TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT BELIEVES THAT THE HEAD RESTRAINT IN THE FRONT SEATS SHOULD HAVE BEEN DESIGNED DIFFERENTLY. SHE STATED THAT THEY PROTRUDE FORWARD TOO MUCH AND MAKE IT UNCOMFORTABLE TO DRIVE BECAUSE HER HEAD AND BACK ARE NOT STRAIGHT OR ALIGNED. SHE BELIEVES THAT THE HEAD RESTRAINTS SHOULD BE FLATTER. THE FAILURE MILEAGE WAS 75 AND CURRENT MILEAGE WAS 2,100. UPDATED 05/14/09. *LJ UPDATED 05/14/09.*JB

NHTSA ID

10266857

Incident

Mar 25, 2009

Mileage

75 mi

FRONT SEAT HEAD RESTRAINTS ARE MOUNTED AT AN EXTREME ANGLE WHICH FORCES YOUR HEAD FORWARD AT AN UNCOMFORTABLE ANGLE. THE HEAD RESTRAINTS NEED TO BE MORE STRAIGHT UP AND DOWN INSTEAD OF CURVING FORWARD. *TR

NHTSA ID

10258268

Incident

Feb 9, 2009

Mileage

5,200 mi