RoadVitals

2009 Ford Fusion Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Aug 2, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 1,021 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
8

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2009 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Other / unspecifiedSteeringSuspension
Filed Aug 2, 2024

The potholes on the highway caused my tie rods and tires to explode!

NHTSA ID
11606226
Incident
Jul 28, 2024
Steering
Filed Sep 4, 2021
Crash reported1 injury reported

Buying the 2009 Fusion understanding the power steering was faulty, thinking a good tune up and general fluids replaced would handle the problem. However this was not the case. Fusion needed rack n pinion and power steering pump. I can not drive the vehicle due to this issue(s) Their was a terrible bad accident and the vehicle is now salvaged title. This is now second time rack n pinion out and I will harm others and myself as I can not make turns. I am extremely disappointed with Ford MFG and will seek all monetary claims for not backing up their vehicles. Ashamed and less than is my thoughts on Ford Fusions!

NHTSA ID
11431714
Incident
Aug 7, 2019
Driver assistanceOther / unspecifiedSteering
Filed Jul 5, 2019

MY STEERING IS HARD TO TURN SO.E TIME AND MY SEAT. WILL NOT PULL UP IN MY CAR AND GAS I SOME TIME SMALL GAS

NHTSA ID
11229518
Incident
May 12, 2019
Steering
Filed Oct 7, 2018

WHEN YOU PRESS BREAK PEDAL TO STOP THE VEHICLE, BREAK PEDAL GOES ALL THE WAY TO THE FLOOR, VERY SOTF AND THA CAR DOESN'T STOP. VERY BIG AND SERIOUS ISSUE.

NHTSA ID
11138913
Incident
Oct 7, 2018
Mileage
110,102 mi
BrakesSteeringSuspension
Filed Aug 15, 2018

AFTER HITTING A BUMPY ROAD MY BRAKES WENT TO THE FLOOR AND STOPPING POWER JUST WENT AWAY. CHECKED AT SHOP. ALL PADS REPLACED. FLUID CHANGED COMPLETELY TWICE. MASTER CYL AND HOSES NOT LEAKING, NOW I HAVE REALLY WEAK BRAKING SYSTEM FROM THE FEDERALLY MANDATED SYSTEM 49 CFR 571.135 - STANDARD NO. 135 THAT IS INSTALLED IN MY CAR AND CANT GET IT REPAIRED. DO I JUST THROW A CAR I BOUGHT BRAND NEW AWAY? MILEAGE 88000 STARTED NOW AT 92000. NEW TIRES AND TALKED TO FORD HOUSE BUT NO ONE WILL COMMIT TO ANY ANSWERS. HAVE A STUDENT TRYING TO DRIVE THIS CAR IN COLLEGE AND AROUND TOWN. ROADS ARE ROUGH FROM DROUGHT AND CONSTANTLY TRYING TO PUMP BRAKES BUT IT MAKES NO DIFFERENCE WHILE DRIVING. IF JUST STARTING OFF FOR THE DAY A LOT OF TIMES YOU HAVE GOOD BRAKES UNTIL SOMETHING HAPPENS AND THEY JUST GO AWAY. HARD TO WATCH ROAD,SPEED PEOPLE AND PUMP BRAKES ALL THE TIME. LETS GO . STEP UP AND DO YOUR JOB........... NO INJURIES YET CLOSE CALLS AT TRAFFIC LIGHTS.

NHTSA ID
11120159
Incident
Aug 1, 2016
Mileage
88,560 mi
AirbagsBody & structureBrakes+1 more
Filed Jan 21, 2018
Crash reported

TAKATA RECALL I WAS IN A WREAK BECAUSE THE BRAKES IN THE FLOOR WHEN I WAS DRIVING IN THE RAIN ON THE HIGHWAY. THE AIR BAG IN THE STEERING WHEEL CAME OUT.

NHTSA ID
11063943
Incident
Nov 10, 2017
Mileage
124,000 mi
Other / unspecifiedSteering
Filed Apr 13, 2015

MY VEHICLE HAS HAD MULTIPLE TIRE PRESSURE SENSOR ISSUES. ALL 4 HAVE BEEN REPLACED ONCE AND TWO HAVE BEEN REPLACED TWICE IN THE COURSE OF 9 MONTHS. ONE TIME THE SENSOR BECAME LOOSE AND BEGAN CLUNKING AROUND INSIDE THE RIM. IT WAS ONLY AN EXPENSIVE ANNOYANCE UNTIL YESTERDAY. WHILE DRIVING AT 65 TO 70 MPH ON A 4 LANE INTERSTATE HIGHWAY, THE TIRE PRESSURE SENSOR BROKE OFF. AT THAT TIME IT BEGAN TO SPIN AROUND WITHIN THE WHEEL WELL/RIM. THIS CAUSED A VIOLENT VIBRATION IN THE STEERING OF THE VEHICLE AND MADE IT IMPOSSIBLE TO KEEP GOING STRAIGHT WITHOUT SLOWING TO 50MPH. THIS WAS A BACK TIRE AND I SHUTTER TO THINK OF WHAT WOULD HAVE HAPPENED HAD IT BEEN IN THE FRONT. FORD MOTOR COMPANY DOESN'T HAVE A KNOWN ISSUE OR RECALL FOR THIS PROBLEM. I AM AT THE POINT WHERE I WON'T TRANSPORT MY CHILDREN IN THE VEHICLE BECAUSE OF THIS FEAR OF LOSING ALL CONTROL OF STEERING. I ALSO WONDER WHAT WOULD HAVE HAPPENED IF I WAS BREAKING AT THE EXACT MOMENT IT BROKE AND EFFECTED STEERING. THIS ISSUE IS A SAFETY HAZARD AND I CAN SEE GREAT BODILY HARM OR DEATH RESULTING FROM SIMILAR SITUATIONS. *TR

NHTSA ID
10705363
Incident
Apr 12, 2015
Mileage
128,000 mi
Steering
Filed Mar 6, 2015

TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED INTERMITTENTLY AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ID
10692518
Incident
Mar 5, 2015
Mileage
65,000 mi
Steering
Filed Mar 6, 2015

WHILE ATTEMPTING TO MAKE A U-TURN TO THE LEFT THE STEERING SUDDENLY FOUGHT AGAINST ME IN THE MIDDLE OF THE TURN AND TRIED TO STRAIGHTEN ITS SELF OUT. I'M A BIG GUY AND HELD THE STEERING WHEEL, BUT SOMEONE WITH LESS STRENGTH WOULD HAVE LOST CONTROL AND CRASHED. *TR

NHTSA ID
10692517
Incident
Mar 5, 2015
Mileage
64,000 mi
Steering
Filed Oct 20, 2014

DRIVING DOWN ROAD IN CITY, 25 MPH, APPROACHING INTERSECTION TO MAKE RIGHT TURN, BEGAN TURNING AND HALFWAY THROUGH TURN THE STEERING WHEEL LOCKED IN PLACE AND I COULD NOT COMPLETE THE TURN. LUCKILY NO CAR WAS IN LEFT LANE AT LIGHT OR I WOULD HAVE HIT IT. STOPPED CAR JUST BEFORE HITTING CURB AND BUILDING. SHUT OFF, RESTARTED AND WAS ABLE TO GET STEERING TO WORK AGAIN. TAKING TO SHOP FOR EVALUATION. *TR

NHTSA ID
10648969
Incident
Oct 20, 2014
Mileage
57,850 mi
BrakesFuel systemSteering
Filed Aug 16, 2014

WHILE TRAVELING AT 65 MPH IN TRAFFIC, THE CAR COMPLETELY SHUTDOWN. DASHBOARD LIGHTS APPEARED AND THE CAR LOST ALL POWER, INCLUDING POWER BRAKES AND STEERING. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE WHILE EXITING THE ROADWAY. DUE TO THE LACK OF STEERING AND BRAKING ABILITY, I DON'T FEEL A PERSON OF SMALLER STATURE, I.E. MY WIFE, WOULD HAVE BEEN ABLE TO MAINTAIN CONTROL WITHOUT BEING IN AN ACCIDENT. *TR

NHTSA ID
10625708
Incident
Aug 12, 2014
Mileage
41,292 mi
Driver assistanceElectricalSteering
Filed Dec 27, 2012
Crash reported2 injuries reported

I HAD A HISTORY OF RECURRING PROBLEMS WITH MY 2009 FUSION. THE BATTERY DIED OVER AND OVER AGAIN, CAUSING ME TO FINALLY REPLACE IT. THE CAR CONSTANTLY THREW ERRORS REGARDING LOW TIRE PRESSURE. BUT THE LARGEST PROBLEM HAPPENED WHEN WE WERE DRIVING DOWN A TWO-LANE HIGHWAY AT ROUGHLY 55 MPH AND THE STEERING WHEEL SUDDENLY BECAME UNRESPONSIVE AND LOCKED, CAUSING US TO HIT FIRST THE CONCRETE DIVIDER ON ONE SIDE OF THE HIGHWAY AND RICOCHET ACROSS AND HIT THE METAL SAFETY RAIL ON THE OTHER SIDE. THE CAR WAS UNRESPONSIVE TO BRAKING. THE CAR HIT HEAD-ON BOTH TIMES AND WAS COMPLETELY TOTALED. I REMEMBER FRANTICALLY TRYING TO OPEN THE DOORS BECAUSE I WAS SURE WAS ABOUT TO EXPLODE. THIS IS AN INCREDIBLY FRIGHTENING EXPERIENCE FOR ME BECAUSE THERE WAS LITERALLY NOTHING WE COULD HAVE DONE TO PREVENT IT. WE WEREN'T SPEEDING. THERE WAS NO INCLEMENT WEATHER. NO ONE WAS DISTRACTED BY THEIR PHONE OR THE RADIO. NO ONE FELL ASLEEP. A DRIVER BEHIND US WHO STOPPED DESCRIBED HOW THE CAR JUST SUDDENLY VEERED OUT OF CONTROL. IT IS DIFFICULT TO DESCRIBE THE TERROR YOU FEEL WHEN YOU ARE BEHIND THE WHEEL OF A CAR THAT HAS COMPLETELY STOPPED RESPONDING TO ANYTHING YOU DO. IT IS SCARY TO THINK HOW EASILY WE COULD HAVE CRASHED THROUGH THE METAL GUARDRAIL AND FALLEN TO OUR DEATHS, YET THERE ISN'T EVEN A RECALL IN EFFECT. I AM SO EXTREMELY LUCKY THAT NO OTHER CAR WAS INVOLVED IN THE ACCIDENT, BUT THIS IS INCREDIBLY DANGEROUS. *TR

NHTSA ID
10490217
Incident
Aug 25, 2012
Mileage
40,000 mi
AirbagsSteering
Filed Jun 26, 2012
Crash reported

TL* THE CONTACT OWNED A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, HE ATTEMPTED TO PASS ANOTHER VEHICLE AND THE STEERING WHEEL SEIZED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CROSSED OVER THE HIGHWAY, CRASHING INTO A MOUNTAIN SIDE. WHEN THE AUTHORITIES ARRIVED, THE STEERING WHEEL REMAINED SEIZED. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 87,000.

NHTSA ID
10463170
Incident
Jun 20, 2012
Mileage
87,000 mi
BrakesSteering
Filed Jan 24, 2012

WELL WHAT CAN I SAY MY LIFE FLASHED BEFORE MY EYES I ALL MOST CRASHED MY BRAKES FAILED TO WORK ABOUT 1 INCH FROM BRAKING I KNEW I WAS NOT BRAKING AT ALL. I TURNED OFF THE CAR WHILE ON 39MPH AND I PULLED THE EMERGENCY BRAKE I HAVE A FORD FUSION 2009. I NOW KNOW HOW FAST I CAN LOSE MY LIFE. *TR

NHTSA ID
10445134
Incident
Jan 24, 2012
EngineFuel systemOther / unspecified+2 more
Filed Jun 12, 2010
Crash reported5 injuries reported

U.S. DEPARTMENT OF ENERGY U.S. DEPARTMENT OF TRANSPORTATION THIS IS A REQUEST FOR INSPECTIONS, COMPLIANCE, ON POTENTIAL SAFETY HAZARDS, HEALTH HAZARDS, DEFECTS RECALLS AT THE FOLLOWING LOCATIONS : PLEASE BEGIN YEAR - ROUND INSPECTIONS DURING ALL RACE EVENTS LISTED : MANY COLLISIONS AND OTHER RACE RAGE, ROAD KILL OCCURRENCES HAVE TO BE STOPPED. COCA COLA 600 PONOCO 500 LIFELOCK 400 TOYOTA SAVEMART 350 LENOX INDUSTRIAL TOOLS 301 COKE ZERO 400 LIFELOCK.COM 400 BRICKYARD 400 INDIANAPOLIS 500 PENNSYLVANIA 500 HELLUVA GOOD SOUR CREAM DIPS AT THE GLEN CARFAX 400 SHARPIE 500 LABOR DAY CLASSIC 500 CHEVY ROCK AND ROLL 400 DAYTONA 500 SYLVANIA 300 DOVER 400 PRICE CHOPPER 400 PEPSI 400 BANK OF AMERICA 500 TUMS FAST RELIEF 500 AMP ENERGY 500 AAA TEXAS 500 FORD 400 CHECKER AUTO PARTS 500 FORD CITY 500 PLEASE INCLUDE THESE NASCAR EVENTS AND ALL OTHER NASCAR EVENTS FOR INSPECTIONS, COMPLIANCE AND ALL OTHER POTENTIAL HAZARDS, DEATHS, ETC. PLEASE ALSO INCLUDE ALL INDY TYPE RACE EVENTS WITH THIS REQUEST. *TR

NHTSA ID
10335908
Incident
Jun 1, 2010
Steering
Filed Jul 6, 2009

2009 FORD FUSION FRONT END PULL OR DRIFT. I HAVE A FUSION THAT WILL LITERALLY RUN OFF THE ROAD WHEN HANDS ARE NOT CORRECTING THE STEERING. WHILE EVERYONE KNOWS IT IS UNSAFE TO DRIVE WITH NO HANDS ON THE WHEEL, WE ALL DO IT FROM TIME TO TIME AND IN MOST CARS THIS IS NOT A CONCERN SINCE THE CAR WILL GO STRAIGHT OVER A CONSIDERABLE DISTANCE. THIS CAR HOWEVER WILL RUN OFF THE ROAD IN A MATTER OF SECONDS AND IS A CONSIDERABLE SAFETY HAZARD. FORD'S RESPONSE TO THE PROBLEM IS TO INSTRUCT THEIR DEALERS THROUGH AN INTERNAL MEMO, NOT TO "ATTEMPT A REPAIR FOR THIS PROBLEM." THIS IS UNACCEPTABLE FOR A COMPANY THAT IS TOUTING THEIR CARS TO BE VASTLY IMPROVED OVER TOYOTA AND HONDA. AT LEAST THEIR CARS GO STRAIGHT DOWN THE ROAD WITH LITTLE EFFORT HAVING TO BE GIVEN BY THE DRIVER. I HAVE DRIVEN TWO OF THESE CARS (ONE OF WHICH I OWN) AND BOTH DO THE SAME THING. THIS NEEDS TO BE INVESTIGATED AND A REPAIR FOUND. *TR

NHTSA ID
10275848
Incident
Sep 24, 2008
Mileage
56 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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