RoadVitals

2013 Ford Fusion Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Dec 22, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 1,784 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2013 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

The 25 most recent of 30, in the owner's own words

Exterior lighting
Filed Dec 22, 2025

Turn signal prematurely cancels intermittently, in middle of turn or prior to starting turn. This is after the signal stalk switch has been locked into the continuous on position, not the momentary position. The slightest movement of the steering wheel back away from the direction of turn will induce this. Not a full 1/8 of a turn back, but a very minute amount, as little as 1 or 2 degrees of steering movement. This is a known issue by the manufacturer, as they have service bulletin instructions for dealership technicians to reprogram the steering column signal switch, however, this repair is cost prohibitive at dealership rates. It is a safety concern, as the signal sometimes cancels without immediate driver awareness, as attention is being focused outside. This should be a recall repair covered by the manufacturer.

NHTSA ID
11706583
Incident
Dec 22, 2025
Exterior lighting
Filed Apr 12, 2024

In March of 2024 I discovered that the passenger side front turn signal was not working. I assumed it was the bulb so I replaced it but the turn signal still failed to work. I took the vehicle to the Ford dealer where the vehicle was purchased new. Upon inspection, it was determined that a control module was the cause of the issue. I was informed that Ford no longer made the control module and the dealer would reach out to a vendor that sells used control modules for my vehicle. After several modules were obtained from a third party vendor, none of the modules would work for my vehicle. It was explained to me by the service advisor at the dealership that none of the modules were a match for my vehicle but with no clear explanation why. The lack of a functioning turn signal is not only a safety violation but it is also a traffic violation. I have contacted Ford Motor Corporation but they are unable or unwilling to address my issue. This vehicle is over ten years old but has less than 50,000 miles on the odometer. It is in excellent condition and has no other mechanical issues with the exception of the non functioning turn signal.

NHTSA ID
11582726
Incident
Mar 24, 2024
Exterior lighting
Filed Jul 5, 2023

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed at night, the low-beam headlamps failed to adequately illuminate the roadway. The contact activated the high-beam headlights to see the roadway. The vehicle was taken to an independent mechanic and Auto Zone Auto Parts, where the headlamp bulbs were replaced several times; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 12V553000 (Exterior Lighting) however, the VIN was not included in the recall. The failure mileage was approximately 111,000.

NHTSA ID
11530501
Incident
Jul 1, 2023
Mileage
111,000 mi
ElectricalExterior lighting
Filed Jun 10, 2023

Although this vehicle is 10 years old it has only logged less than 17k miles (near new condition). A few months back it was noted that the backlighting on the console, steering wheel, interior door panels and overhead console were inoperative under non-daylight conditions. At night, it's driving blind from an instrumentation perspective. Controls cannot be located as they cannot be seen. This backlighting has a mind of its own. Upon entering the vehicle all the lighting in question lights up and then times out (?) Activating outside lighting (headlights) when you expect and need the backlighting, it just isn't there. Disconnecting the battery for 12 hours (reboot) did nothing to solve the problem. Personally, I believe the slap-happy lighting engineers went way overboard with warning and flashing lights on this vehicle. The lighting in question is there, not just when needed. Due to this over-engineering I refuse to pay shop labor prices to troubleshoot or replace parts on a premium vehicle. As this car has become the "Recall Queen" I feel it was placed on the market well before its time and as a consumer I'm now the guinea pig in the field. Never another Ford. NOTE: Uploaded file shows console section and backlighting is ON. Ignition is off and if car is started the backlighting eventually turns off. Activating the headlights the console and all other backlighting remains dead.

NHTSA ID
11526372
Incident
Mar 1, 2023
Exterior lightingSteering
Filed Aug 17, 2020

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, THE POWER STEERING ASSIST AND THE SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT HER HIGH BEAMS AND HER TURN SIGNALS NO LONGER OPERATED AS DESIGNED. THE CONTACT CALLED THE MANUFACTURER WHERE SHE WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

NHTSA ID
11349824
Incident
Aug 15, 2020
Mileage
50,000 mi
Exterior lighting
Filed Sep 20, 2019

MY CAR WAS APART OF THE HEADLIGHT RECALL IN 2013. AFTER THE FIX THE DRIVER HEADLIGHT WAS NEVER THE SAME. RECENTLY THAT DRIVER HEADLIGHT WENT OUT WHEN DRIVING AT NIGHT. TO CHANGE A HEADLIGHT IT COSTS $30 PER BULB AND THEN A COUPLE OF HOURS OF TIME TO REMOVE/REPLACE THE BUMPER AT $160 AN HOUR. IN MY CASE, IT WASN'T THE BULB BUT THE BODY MODULE CONTROL WHICH HANDLES ALL THE LIGHTING IN MY CAR. THE HEADLIGHT IS SUPPOSED TO BE AT 12 VOLTS, BUT WAS AT A 9 VOLTS AND I'M TOLD IT FINALLY SHORTED. I THINK THIS HAS TO DO WITH THE HEADLIGHT REPAIR DONE YEARS AGO. THIS ENDED UP BEING A $1000 REPAIR. FOR A HEADLIGHT THIS IS A TERRIBLE BUILD FOR CONSUMERS.

NHTSA ID
11256849
Incident
Sep 14, 2019
ElectricalEngineExterior lighting
Filed Sep 26, 2018
Fire reported

CAR ENGINE BURNED UP OUT OF NOWHERE

NHTSA ID
11131649
Incident
Sep 24, 2018
ElectricalExterior lighting
Filed Jul 30, 2018

MY 2013 FORD FUSION IS EXPERIENCING AN ISSUE WITH THE CLIMATE CONTROL SYSTEM AND THE WINDOW CONTROLS. I HAVE LOST COMMUNICATION WITH THE 'FRONT CONTROL INTERFACE MODULE', 'DOOR CONTROL MODULE A', AND 'DOOR CONTROL MODULE B'. WHEN THIS HAPPENS, MY ECM DISPLAYS THE FOLLOWING CODES, P193E: A/C CLUTCH REQUEST SIGNAL, U0199: LOST COMMUNICATION WITH DOOR CONTROL MODULE A, U0200: LOST COMMUNICATION WITH DOOR CONTROL MODULE B, AND U0256: LOST COMMUNICATIONS FRONT CONTROLS INTERFACE MODULE. THIS HAPPENS QUITE FREQUENTLY, AND IT HAS HAPPENED WHEN MY CAR IS IN MOTION AND WHEN MY CAR IS STATIONARY. SOMETIMES THIS HAPPENS WHEN I START MY CAR AND SOMETIMES THIS HAPPENS WHEN I AM DRIVING. TO BE CLEAR, I HAVE NO AIR CONDITIONING, NO VENTILATION, AND I CAN NOT ROLL DOWN MY WINDOWS. TO MAKE MATTERS WORSE, THIS SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE TEMPERATURE OUTSIDE IS TOWARDS 90 OR MORE DEGREES FAHRENHEIT. THIS MEANS THE INTERIOR TEMPERATURE OF THE CARE GETS TO BE VERY HOT. IN MY EXPERIENCE, THE ONLY WAY TO FIX THIS ISSUE IS TO DISCONNECT THE BATTERY TERMINALS AND THEN RECONNECT THEM BUT THIS ONLY OFFERS A TEMPORARY FIX TO THE PROBLEM.

NHTSA ID
11114676
Incident
Jul 30, 2018
Mileage
58,810 mi
Exterior lightingSeat beltsSteering
Filed Mar 15, 2018
1 injury reported

TAKATA INFLATORS I COULD NOT SEE HEADLIGHT WOULD GO OFF AND ON AND MY STEERING WHEEL WOULD SHAKE UNCONTROLLABLY CAME CLOSE TO 3 FATAL ACCIDENTS EVERY TIME THINGS WENT WRONG I WAS DRIVING ON THE FREEWAY ME AND MY KIDS CAME SO CLOSE TO LOOSING OUR LIVES

NHTSA ID
11079556
Incident
Nov 15, 2017
Mileage
49,000 mi
Exterior lighting
Filed Feb 24, 2018

HEADLIGHTS GOING OUT SO OFTEN! YOU NEED TO REMOVE THE BUMPER IN ORDER TO ACCESS SWITCHING THESE BULBS. THIS IS COSTLY IN LABOR AND FORD OEM PARTS. WHEN ONE HEADLIGHT GOES OUT IT TRIGGERS THEM ALL TO GO OUT. VERY DANGEROUS IF ON A ROAD TRIP OR DRIVING AT NIGHT. WAS SOLD A VEHICLE WITH MY HEADLIGHT PIGTAIL PLUGS CORRODED. ESTIMATE IS $680 FROM FORD TO FIX MY ISSUE! $360 FOR JUST A HEADLIGHT SWITCH. THERE IS A RECALL ON SOME 2013 FUSIONS THEY CLAIM A DEFECTIVE FILM HOWEVER IVE SPOKEN TO DOZENS OF OTHER OWNERS ON FORD FORUMS AT THIS POINT, WHO HAVE MY SAME ISSUE WITH THE HEADLIGHT LOW BEAMS GOING OUT WITHIN A YEAR. PLANNING ON GETTING TOGETHER AND FILING A MASS CLAIM IF THEY DONT RECTIFY MY CORRODED EQUIPMENT ISSUE. MIGHT HAVE TO STEER PEOPLE AWAY FROM BUYING FUSIONS. I WAS PULLED OVER FOR THIS TOO AND NEARLY HIT BY SPEEDING CARS ONLY TO FIND OUT IT WAS NOT EVEN A BURNT BULB.

NHTSA ID
11074689
Incident
Feb 15, 2018
Mileage
60,000 mi
Exterior lighting
Filed Feb 13, 2018

PASSENGER HEADLIGHT GOING OUT CONSTANTLY. NEED TO TAKE BUMPER OFF TO REPLACE THE HEADLIGHTS, NOT A CHEAP OR EASY FIX. I HAVE COME OUT OF POCKET TO REPLACE THE SET ALREADY COSTING ME $136.50, 1 MONTH LATER SAME HEADLIGHT HAS GONE OUT. FORD IS QUOTING ME OVER $200.00 FOR PARTS AND LABOR AND $99 JUST TO LOOK AT IT. MY VEHICLE WAS MANUFACTURED IN SEP. 23 2013. MY HEADLIGHTS SHOULD HAVE HAD A 6 YEAR WARRANTY AND MY NEW SET HAS A 7 YEAR WARRANTY. VERY DISAPPOINTED THAT YOU HAVE TO GO THROUGH ALL THAT WORK JUST TO SWITCH OUT A LIGHT BULB WHEN ITS OBVIOUSLY A MANUFACTURING ISSUE WITH THIS VEHICLE.

NHTSA ID
11072494
Incident
Feb 10, 2018
Mileage
57,000 mi
ElectricalExterior lightingPowertrain (other)
Filed Feb 22, 2017

NOVEMBER 2016 WHILE I WAS COMING FROM THE GROCERY STORE MY CAR SUDDENLY STALLED AND COMPLETELY STOPPED. I IMMEDIATELY STARTED THE CAR BACK UP AND DROVE FOR A GOOD 2 MINUTES AND IT DID THE SAME THING, BUT THIS TIME I WAS IN THE STREET. AFTER LETTING MY VEHICLE SIT FOR 15 MINUTES IT DID EVENTUALLY START BACK UP AND DROVE SMOOTHLY. BUT THAT WASN'T THE LAST TIME MY CAR WOULD JUST SUDDENLY STOP. IN DECEMBER I TOOK MY CAR TO THE DEALERSHIP FOR AN OIL CHANGE AND TOLD THEM WHAT HAD HAPPEN TO MY CAR. THE CHECK MY FLUIDS AND TOLD ME NOTHING WAS WRONG (WHICH WAS A LIE). EVERYDAY SINCE NOVEMBER IF I DRIVE MY CAR TOO MUCH, IT SHUTS OFF. IF I AM ON THE FREEWAY IN TRAFFIC, MY CAR WILL JUST TURN OFF. NOW FEBRUARY, I RECEIVED AN ERROR MESSAGE (ENGINE COOLANT OVER TEMPERATURE) AND MY CAR WILL NOT MOVE AT ALL. CALL FORD MOTOR AND WAS TOLD MY CAR WASN'T INCLUDED IN THE RECALL IN REGARDS TO THE ENGINE, CONTACT THE DEALERSHIP AND I HAVE TO PAY FOR IT TO BE TOWED TO THEM , BECAUSE THE PART MIGHT NOT BE INCLUDED IN MY WARRANTY. MY CAR HAS 76,000. I DO MY OIL CHANGES AND MAINTENANCE ON TIME, AND ALWAYS GO TO THE DEALERSHIP. MY CAR LIGHTS IN THE INSIDE TURNS ON WHILE I'M DRIVING WITHOUT ME EVEN PUSHING THEM (CREEPY). MY SEAT BELT DOESN'T REALLY RESTRAIN ME AND MY SEAT DOESN'T REALLY MOVE BACK AND FORWARDS LIKE IT SHOULD.

NHTSA ID
10956303
Incident
Nov 25, 2016
Mileage
75,300 mi
Exterior lighting
Filed Feb 21, 2017

ONE OF THE HEADLAMPS WENT OUT 2 YEARS AGO AND IT IS DEALER ONLY REPAIR FOR $250.

NHTSA ID
10956179
Incident
Dec 13, 2014
Mileage
45,000 mi
Exterior lighting
Filed May 16, 2016

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN ACTIVATING BOTH THE LEFT AND RIGHT TURN SIGNALS, THE SIGNALS FAILED TO REMAIN ACTIVE UNTIL SWITCHING LANES. THE SIGNALS TURNED ON INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. ....UPDATED 07/05/16 *BF THE CONSUMER STATED THE TURN SIGNALS WOULD INTERMITTENTLY TURN OFF AFTER 3 OR 4 FLASHES BEFORE THE TURN WAS COMPLETE OR A LANE CHANGE. THE DEALER FIXED THE ISSUE ON 05/16/16.*JB

NHTSA ID
10865153
Incident
Mar 5, 2016
Mileage
62,000 mi
ElectricalInterior & seatsExterior lighting
Filed Dec 21, 2015

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE EXTERIOR AND INTERIOR LIGHTING SHUT OFF. AFTER DRIVING A LITTLE FURTHER, ALL THE LIGHTS ILLUMINATED AGAIN; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

NHTSA ID
10811444
Incident
Jun 1, 2014
Mileage
16,000 mi
Exterior lighting
Filed Dec 2, 2015

THE MECHANISM THAT CANCELS THE TURN SIGNAL AFTER COMPLETING THE TURN IS MALFUNCTIONING. INTERMITTENTLY THE TURN SIGNAL WILL CANCEL PREMATURELY, POTENTIALLY CAUSING THE DRIVER TO TURN INTO THE PATH OF AN ONCOMING VEHICLE WHICH THINKS THE DRIVER IS NOT TUNING, BECAUSE THE TURN SIGNAL IS NOT FLASHING. THE CONDITION SOMETIMES APPEARS AFTER APPLYING ONLY VERY SLIGHT INPUT TO THE STEERING WHEEL, OR APPLYING NO INPUT AT ALL, WHILE STOPPED AT A TRAFFIC SIGNAL FOR INSTANCE.

NHTSA ID
10807939
Incident
Dec 1, 2015
Mileage
59,000 mi
Exterior lighting
Filed Nov 11, 2015

WHETHER MOVING OR STATIONARY, THE VEHICLE TURN SIGNAL WILL INTERMITTENTLY TURN OFF AFTER 1 OR 2 BLINKS BEFORE THE STEERING WHEEL IS MOVED. THIS SEEMS TO BE A RANDOM BUT DANGEROUS PROBLEM IN TRAFFIC. DEALER CLAIMS NOT TO BE ABLE TO REPLICATE THIS PROBLEM BUT THE MANUFACTURER HAS MODIFIED THE TURN SIGNAL MECHANISM IN LATER MODEL YEARS

NHTSA ID
10789817
Incident
May 30, 2013
Mileage
1,000 mi
Exterior lighting
Filed Oct 16, 2015

LOW BEAM HEAD LIGHT PASSENGER SIDE HAS DIMMED REFLECTIVE SURFACE APPEARS CLOUDY AS PER RECALL 12C27 WAS ORIGINATED TO ADDRESS, THIS VEHICLE CONFORMS TO THIS RECALL'S MANUFACTURE DATE OF OCTOBER 04-2012 AND AT THE AFFECTED FACILITY OF HERMOSILLO, MEXICO, THE DEALER WAS CONTACTED YET REFUSES TO HONOR THE REPAIR STATING THAT MY VEHICLE IS NOT AFFECTED BY THIS RECALL!

NHTSA ID
10782821
Incident
Sep 1, 2015
Mileage
130,000 mi
ElectricalExterior lightingPowertrain (other)
Filed Jun 25, 2015

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND LOST POWER. THE CONTACT MENTIONED THAT ALL THE WARNING LIGHTS, GAUGES, AND METERS ON THE INSTRUMENT CLUSTER FAILED TO FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS WERE ACTIVATED BUT WERE DIM. AS A RESULT, THE CONTACT'S VISIBILITY WAS DIMINISHED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH, TRANSMISSION, AND THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

NHTSA ID
10730429
Incident
May 1, 2013
Mileage
18,000 mi
Exterior lightingSteering
Filed Apr 9, 2015

WHILE DRIVING MY 2013 FORD FUSION I SUDDENLY LOST POWER STEERING CONTROL. THERE WERE TWO ALARM MESSAGES SERVICE ADVANCE TRAC AND HILL START ASSIST UNAVAILABLE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR. THE FIRST TIME WAS IN 2014 AND DAVIDSON FORD OF WATERTOWN NY FIXED THE ISSUE THEN. *TR

NHTSA ID
10704816
Incident
Apr 9, 2015
Mileage
36,775 mi
Driver assistanceExterior lightingSteering
Filed Mar 31, 2015

STARTED UP THE VEHICLE IN THE MORNING AFTER SITTING ALL NIGHT, BUZZERS, WARNING LIGHTS AND MESSAGES POPPED UP ON THE INSTRUMENT CLUSTER. "HILL ASSIST NOT AVAILABLE" "SERVICE ADVANCE TRAC" TWO LIGHT ARE ALSO ILLUMINATED, TRACTION CONTROL AND STABILITY CONTROL. THE SHORT 3 FLASH SIGNALS WORK BUT THE SUSTAINED FLASH WILL NOT, THE SIGNAL WILL FLASH ONCE AND SHUT OFF. THE BIGGEST SAFETY CONCERN IS THE POWER STEERING ASSIST DOES NOT WORK. IT WILL ACTUALLY JERK THE STEERING WHEEL IN THE OPPOSITE DIRECTION! UNFORTUNATELY I HAD TO DRIVE THE VEHICLE 40 MILES TO WORK. IT GRINDS AND POPS AS THE WHEEL IS TURNED LIKE IT IS TRYING TO RIP THE TIE RODS LOOSE. I AM AUTOMOTIVE SAVVY AND FELT I COULD HANDLE DRIVING IT, HOWEVER IF MY WIFE WAS TO DRIVE THIS VEHICLE I WOULD FEAR THERE WOULD'VE BEEN AN ACCIDENT. *TR

NHTSA ID
10702775
Incident
Mar 31, 2015
Mileage
27,000 mi
ElectricalExterior lightingVisibility
Filed Feb 6, 2015

TOOK VEHICLE IN FOR A NUMBER OF ISSUES, TWO OF WHICH WERE THE LEFT TURN SIGNAL WOULD SHUT OFF PREMATURELY TO COMPLETING A LEFT HAND TURN AND ALSO BOTH SIDE VIEW MIRRORS (MOSTLY DRIVERS SIDE) WOULD ALWAYS RESET ITSELF TO SOME RANDOM POSITION OTHER THAN THE ONE I SET THEM TOO WHENEVER THE VEHICLE WOULD RECEIVE POWER, (WHEN CAR IS OFF AND I WOULD EITHER OPEN ANY DOOR OR PRESS UNLOCK ON KEY FOB OR USE KEYLESS ENTRY) MIRROR ISSUE IS EASILY DUPLICATED (TURN CAR OFF AND OPEN DOOR TO CUT POWER, CLOSE DOOR, LOCK CAR, AND MUST WAIT AT LEAST 1 MINUTE FOR ALL POWER TO FULLY SHUT OFF, THEN UNLOCK CAR AND MIRRORS WOULD RANDOMLY MOVE AROUND, ALMOST AS IF THEY WERE TRYING TO CALIBRATE THEMSELVES) DEALER WITNESSED MIRROR ISSUE AS IT'S EASILY RECREATED, DID A BUNCH OF UPDATES OF VARIOUS CONTROL MODULES AND THEN SAID CAR IS FIXED. CAR WAS HOWEVER NOT FIXED AS I WENT TO USE MY TURN SIGNAL TO EXIT DEALER PARKING LOT, THE TURN SIGNALS NOW WOULD NOT STAY ON AT ALL FOR EITHER TURNING DIRECTION. I MUST NOW HOLD UP OR DOWN ON TURN SIGNAL LEVER IN ORDER TO KEEP SIGNALS BLINKING, ALSO THE MIRRORS STILL RANDOMLY MOVE WHEN ENERGIZING VEHICLE. DEALER UNABLE TO TROUBLE SHOOT ISSUE FURTHER AS TECH WAS LEAVING NOW MUCH DRIVE MY CAR WITH MALFUNCTION MIRRORS AND EVEN WORSE TURN SIGNAL ISSUE CAUSED BY THE UPDATES THEY DID PERFORM. UNHAPPY AND NO COURTESY VEHICLE OFFERED. *JS

NHTSA ID
10681834
Incident
Feb 6, 2015
Mileage
34,460 mi
Exterior lighting
Filed Jan 5, 2015

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY CAUSING THE CONTACT TO USE THE HIGH BEAMS TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 12V553000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ID
10670043
Incident
Jan 2, 2015
Mileage
30,000 mi
Exterior lightingSteering
Filed Nov 12, 2014

PULLING INTO A PARKING LOT AND THE DISPLAY FLASHED WARNING AND DINGED, POWER STEERING FAILURE. SHUT CAR OFF, WARNING GONE, TAKING IT TO DEALERSHIP TOMORROW. ALSO TO NOTE EVER SINCE BUYING THE FUSION THE TURN SIGNALS WILL RANDOMLY SHUT OFF BEFORE COMPLETION OF TURN, SOMETIMES EVEN BEFORE TURN, EVERY TIME THE TURN SIGNAL WAS ACTIVATED ALL THE WAY NOT JUST THE FIRST STAGE. *TR

NHTSA ID
10654621
Incident
Nov 12, 2014
Mileage
11,000 mi
AirbagsExterior lighting
Filed Oct 24, 2014

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE TURN SIGNALS FAILED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TURNING MODULE NEEDED TO BE REPLACED. AT THE TIME OF THE REPAIR, THE MANUFACTURER STATED THAT THE TURNING MODULE WAS NOT THE CAUSE OF THE FAILURE. THE DEALER STATED THEY WOULD CALL BACK WHEN THE APPROPRIATE REPAIR WAS AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

NHTSA ID
10649664
Incident
Oct 10, 2014
Mileage
19,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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