RoadVitals

2013 Ford Fusion Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Oct 2, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,784 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2013 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Oct 2, 2025

I have replaced my struts and shocks three times and I am still having trouble with my stability trac

NHTSA ID
11691101
Incident
Aug 25, 2025
Suspension
Filed Mar 22, 2023

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact lost control and the vehicle was swerving side-to-side on the roadway. The vehicle was taken to an independent mechanic, who replaced the rear shocks; however, the failure recurred. The vehicle was taken to another independent mechanic, who replaced the rear shocks a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA ID
11513206
Incident
Mar 22, 2015
Mileage
40,000 mi
ElectricalSteeringSuspension
Filed Feb 6, 2023
Crash reported

While driving my vehicle into the garage, I placed the car into the P(park) gear and the car continued to roll. I had to hit the emergency break to stop the vehicle. The fuel line keeps cracking although it has been replaced multiple times causing gas to be leaking from the vehicle even after filling the car up.

NHTSA ID
11505722
Incident
Feb 4, 2023
ElectricalSuspensionTransmission
Filed Apr 8, 2019

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THE TRANSMISSION NEEDED TO BE RESET. IN ADDITION, THE FRONT LOWER CONTROL ARMS ON BOTH SIDES OF THE VEHICLE DETACHED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,973.

NHTSA ID
11194799
Incident
Mar 9, 2019
Mileage
124,973 mi
Powertrain (other)Suspension
Filed Dec 6, 2018

VEHICLE WAS PARKED OFF ROAD ON A DIRT SLOPED PART OF LAND. BRAKE WAS DEPRESSED AND VEHICLE'S TRANSMISSION WAS PLACED IN PARK, ALTHOUGH THE P INDICATOR ON THE DASH DID NOT ILLUMINATE. UPON RELEASING THE BRAKE, THE VEHICLE SLOWLY BEGAN ROLLING IN REVERSE. I DEPRESSED THE BRAKE PEDAL A AGAIN AND UPON LETTING GO THE VEHICLE CONTINUED TO ROLL BACKWARDS. I ENGAGRED THE PARKING BRAKE IN WHICH THE VEHICLE STAYED IN PLACE. I TRIED TO START THE CAR, BUT ENGINE WOULD NOT TURNOVER. I POPPED THE HOOD TO LOOK FOR ANY PROBLEMS AND FOUND THE TRAMISSION LINKAGE COMPLETELY OFF TRAMISSION. I MANUALLY TURNED THE TRANSMISSION SELECTOR ALL THE WAY FORDWARD TO PARK, RESULTING IN THE DASH P (PARK) ILLUMINATING. I THE SET THE LINKAGE BACK ON THE SELECTOR AND ZIPTIED THE LINKAGE AND SELECTOR TOGETHER TO MAKE IT HOME.

NHTSA ID
11156488
Incident
Sep 2, 2018
Mileage
155,000 mi
Suspension
Filed Dec 28, 2017

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AND WHEN MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A LOUD CLICKING NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CV BOOTS AND AXLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

NHTSA ID
11057045
Incident
Dec 21, 2017
Mileage
82,000 mi
Powertrain (other)Seat beltsSuspension
Filed Dec 7, 2016

*CENTER SEAT BELT STICKS WHEN LEFT SIDE REAR SEAT IS DOWN AND WON'T MOVE BACK TO UP RIGHT POSITION WITH OUT REMOVING SEAT BELT BOLT UNDER REAR SEAT.*TRANSMISSION LEAKING FROM LEFT OUT PUT SEAL.*REAR SHOCKS LEAKING-NOTICE LACK OF CONTROL REAR OF CAR ROUGH ROADS. *TR

NHTSA ID
10933786
Incident
Nov 28, 2016
Mileage
63,000 mi
Powertrain (other)Suspension
Filed Sep 22, 2016

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 15 MPH, THE VEHICLE HESITATED AND LOST POWER WHEN COMING TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING FROM THE FRONT DRIVER SIDE AXLE INTO THE TRANSMISSION, WHICH WAS CAUSING THE TRANSMISSION TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10908699
Incident
Sep 15, 2016
Mileage
90,000 mi
Suspension
Filed Nov 19, 2014

2013 FORD FUSION TITANIUM REAR SHOCKS ARE BAD AT 44,000 MILES. WHEN ROUGH ROAD IS HIT THE VEHICLE BECOMES UNSTABLE AND THE REAR END BOUNCES EXCESSIVELY. WHEN TRYING TO FIND REPLACEMENT OEM PARTS AT DEALERSHIP, THEY STATE THE PART IS BACKORDERED UNTIL AT LEAST DEC 23 2014. WHEN TRYING TO FIND AFTERMARKET REPLACEMENTS, THERE ARE NONE AVAILABLE FROM MAJOR MARKETERS. *TR

NHTSA ID
10659316
Incident
Nov 17, 2014
Mileage
44,505 mi
Other / unspecifiedSteeringSuspension
Filed Nov 18, 2013

VEHICLE DRIVER WAS DRIVING ON A PUBLIC ROAD APPROXIMATELY 35 MILES PER HOUR WHEN A THUD WAS HEARD AND THE RIGHT FRONT OF THE VEHICLE WENT DOWN SIMILAR TO HAVING A FLAT TIRE. THE DRIVER STOPPED THE VEHICLE AS THE STEERING AND BRAKING WAS ADVERSELY AFFECTED. AFTER GETTING OUT OF THE VEHICLE AND SEEING WHAT HAPPENED THE DRIVER SAW THAT THE RIGHT FRONT WHEEL WAS OUT OF ITS NORMAL CONFIGURATION WITH THE WHEEL AT APPROXIMATELY A 45 DEGREE ANGLE WITH THE TOP OF THE WHEEL POINTING INWARD TOWARD THE ENGINE AND THE BOTTOM OF THE WHEEL POINT OUTWARD TOWARD THE RIGHT. AFTER A TOW VEHICLE WAS CALLED AND PICKING UP THE VEHICLE, IT WAS DISCOVERED THAT THE RIGHT FRONT ALUMINUM LOWER CONTROL ARM BROKE STRAIGHT ACROSS WHERE THE LOWER BALL JOINT WAS PRESSED INTO THE CONTROL ARM. THIS CAUSED RELEASE OF THE LOWER AXIS CONNECTION OF THE WHEEL SPINDLE AND BROKE THE RIGHT FRONT DRIVESHAFT , TIE ROD, AND BENT THE STRUT. THIS IS A CATASTROPHIC FAILURE OF THE LOWER CONTROL ARM WITH POTENTIAL TO CAUSE SERIOUS INJURY TO THE DRIVER AND ANY OTHER VEHICLES OR PEDESTRIANS. FORD IS TRYING TO DISCLAIM AND PLAY DOWN THIS FAILURE SAYING THAT IS NOT THE FAULT OF THEIR DEFECTIVE LOWER CONTROL ARM. I FEEL ALL VEHICLES OF THIS KIND HAVE THE POTENTIAL TO FAIL IN THE SAME WAY AND SHOULD BE IMMEDIATELY INSPECTED FOR SIGNS OF CRACKING ON THE LOWER CONTROL ARM. *TR

NHTSA ID
10552838
Incident
Nov 14, 2013
Mileage
6,000 mi
Suspension
Filed Sep 4, 2013
Crash reported

MAKING A RIGHT TURN INTO A STREET. BALL JOINT SNAPPED LOOSE CAUSING CAR TO BOTTOM OUT. TOWED CAR TO DEALER AND THEY WANT TO MAKE AN EXCUSE SAYING THIS IS AN ACCIDENT AND WARRANTY WILL NOT COVER. NO ACCIDENT. JUST FAULTY PARTS. IT'S A SHAME. PROVIDED PICTURES TO PROVE NOT ACCIDENT..

NHTSA ID
10541951
Incident
Sep 1, 2013
Mileage
9,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .