2013 Ford Fusion Visibility Problems

The contact owns a 2013 Ford Fusion. The contact stated that after her daughter had parked and exited the vehicle, she informed her mother that the windshield wipers had failed. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The contact had been using a spray bottle to clear the windshield. The contact related the failure to NHTSA Campaign Number: 26V117000 (VISIBILITY); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The failure mileage was 92,000.

NHTSA ID

11723805

Incident

Apr 15, 2025

Mileage

92,000 mi

The rear view camera intermittently stops working, giving a message “camera unavailable” in a black screen. This has happened many times during use and caused near misses during vehicle reversing.

NHTSA ID

11710081

Incident

Dec 21, 2025

My Car has 136,000 miles on it. The vehicle's rear windshield glue failed. I noticed water in the car's trunk the other day thinking it was a cooler not a big deal. Every time a car door closed I kept hearing a weird thud. Driving down the road I would hear a thump from the rear. I thought the spare tire tightened it and that was not it. I closed my car door, looked back, and saw the rear glass lift significantly. I did it again and then looked back and saw the glass lift. I then went back and realized could lift the rear windshield glass. 90% of the top and bottom of the glass glue had failed or was not there anymore. The whole driver's side was not glued. The only thing holding the glass on was the passenger's side of the glass. This is a huge safety issue as the glass could have just flown out at high speeds if I had rolled my windows down or it could have shattered because of vibrations at speeds. You need to investigate the failure of the adhesive used to put on all Ford Fusions and all sedans to see if there should be a forced recall. It was a fluke I found it before the window blew out or just shattered because of a vibration. It could be catastrophic if a rear windshield shatters at high speeds or flies out at high speeds. I have never heard of an adhesive failure like this on a windshield. I think Ford has a huge issue with this problem that has not been investigated. I should never have to worry about my windshield flying out or shattering because it is no longer glued down. Sorry, I did not take pictures of it. It was such a safety concern I went directly to the nearest place and got the windscreen adhesive and fixed it.

NHTSA ID

11591713

Incident

May 28, 2024

Wipers stopped working. Had fused checked. Fuse was not the problem. Ford dealer to complete diagnostic testing as no other auto repair shop will fix the issue. There are 22 reports for faulty wipers, wipers not working, Ford refusal to issue a recall. Meanwhile, they issued a recall for pickup truck wiper recall. Obviously, it is possible Ford Fusion Titanium 2013 and other vehicles could suffer the same issue(s). The cost is hundreds of dollars and Ford says "oh well." Meanwhile vehicles cost $20,000 + no accountability for faulty parts.

NHTSA ID

11552132

Incident

May 1, 2023

WHILE DRIVING IN A LIGHT SNOW STORM THE WINDSHIELD WIPERS STOPPED WORKING. I TRIED TO PUSH DOWN ON THE STALK TO GET THEM TO WORK ONCE AND THEN TRIED TO PUSH IT UP TO GET TO A SET SPEED AND NOTHING WORKED. ABOUT 3-5 MINUTES LATER THEY CAME ON, WIPED 3 TIMES AND THEN STOPPED AGAIN. THIS HAPPENED 3 TIMES ON MY 30 MINUTE DRIVE. THIS INTERMITTENT ISSUE COULD BE VERY DANGEROUS IF THE STORM WAS WORSE. I WAS DRIVING 45 MPH.

NHTSA ID

11389969

Incident

Jan 26, 2021

Mileage

84,000 mi

WIPER MOTORS STOPPED WORKING OUT OF NOWHERE. I TOOK THE VEHICLE TO FORD AND THEY SIMPLY WANT ME TO PAY TO REPLACE THEM. I COULD NOT AFFORD AT THE TIME AND TOLD THEM TO HOLD OFF ON THE REPAIR. THEY DID SOMETHING FOR FREE THAT CAUSED THEM TO WORK FOR ANOTHER MONTH BUT ARE NOT WORKING AGAIN. FORD REFUSES TO INVESTIGATE THIS, AND SEES IT AS MY OWN PERSONAL PROBLEM. I SEE THIS IS A MAJOR SAFETY ISSUE THAT SHOULD BE LOOKED INTO.

NHTSA ID

11386588

Incident

Jun 1, 2020

Mileage

105,000 mi

ABOUT A YEAR AFTER OWNING THE VEHICLE THE WINDSHIELD WIPERS STOPPED WORKING PROPERLY. IT STARTED AS AN INTERMITTENT PROBLEM AND TURNED INTO THEM NOT WORKING AT ALL. THIS HAS HAPPENED AFTER THE DEALER WARRANTY RAN OUT SO NATURALLY THEY WOULD NOT ACCEPT THE ISSUE. THEY WORK SOMEWHAT NOW AGAIN, BUT ONE WIPER IS HALFWAY UP MY WINDSHIELD AND THE OTHER KEEPS BREAKING OF ASSUMING BECUASE THEY ARE OUT OF SYNC WITH EACH OTHER. SO I HAVE ONE WIPER THAT IS ON THE DRIVER SIDE THAT SORT OF WORKS AND THIS VEHICLE I AM STILL PAYING ON, SO IT SUCKS BECAUSE I CANNOT DRIVE IT AND IT WON'T PASS INSPECTION DUE TO THIS. THERE ARE NUMEROUS OTHER ACCOUNTS ONLINE ABOUT THE SAME ISSUE AND FORD SEEMS TO IGNORE IT. I JUST WANT A RELIABLE VEHICLE THAT I'M PAYING FOR AND SO FAR THIS FORD FUSION HAS BEEN NOTHING BUT ISSUES.

NHTSA ID

11355665

Incident

Aug 6, 2020

Mileage

104,000 mi

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS INOPERABLE. WHILE ATTEMPTING TO ROLL THE WINDOWS DOWN, THE WINDOW FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO BARKHOUSER MOTORS INC (3604 RIVERSIDE DR, DANVILLE, VA 24541) AND THE CONTACT WAS INFORMED THERE WAS NO COMMUNICATION BETWEEN THE CONTROL MODULES. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. *LN*JB

NHTSA ID

11340861

Incident

Jul 1, 2020

Mileage

101,000 mi

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS WERE EXTREMELY DIM WHICH CAUSED A DRIVING HAZZARD AT NIGHT. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 12V553000 (EXTERIOR LIGHTING). ADDITIONALLY, UPON START UP ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURES BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID

11310432

Incident

Feb 1, 2018

Mileage

100,000 mi

ON 02DEC2019 WHILE DRIVING DURING A LIGHT SNOW, WIPERS ON A 2013 FUSION SE AT 43,595 MILES FAILED TO OPERATE, LH WIPER STAYED VERTICAL, RH WIPER RETURNED TO PARK IN HORIZONTAL POSITION. VEHICLE WAS TAKEN TO JAMES FORD IN WILLIAMSON NY WHERE THE PROBLEM WAS DIAGNOSED AS LH WIPER MOTOR FAILURE. REPAIRS WERE MADE AT A COST OF $550.93.

NHTSA ID

11287588

Incident

Dec 2, 2019

Mileage

43,595 mi

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING IN INCLEMENT WEATHER, THE CLIMATE CONTROL AND WINDSHIELD DEFROSTER BECAME INOPERABLE. THE FAILURE ALSO CAUSED THE WINDOWS TO BECOME INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GENGRAS FORD (225 NEW BRITAIN AVE, PLAINVILLE, CT 06062, (860)793-8885) WAS CONTACTED VIA PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ID

11278403

Incident

Sep 22, 2019

Mileage

38,000 mi

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V3662000 (POWER TRAIN). THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER BECAME INOPERABLE AND FAILED TO DEFROST THE WINDSHIELD. ADDITIONALLY, THE BATTERY WAS DEAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225, (716) 893-1000) DIAGNOSED THAT THE RT MODULE NEEDED TO BE REPLACED, BUT WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID

11268451

Incident

Jun 1, 2019

Mileage

80,000 mi

I WAS DRIVING ON THE HIGHWAY TO TAKE MY DAUGHTER TO THE DOCTOR WHEN MY WINDSHIELD WIPERS STOP MOVING.

NHTSA ID

11186981

Incident

Feb 9, 2019

Mileage

120,000 mi

THE AIRBAG HAS BUSTED AROUND 90 DAYS AFTER ACCIDENT ON A CITY STREET WHEN VEHICLE WAS HIT BY ANOTHER VEHICLE

NHTSA ID

11079712

Incident

May 11, 2016

Mileage

30 mi

TL* THE CONTACT OWNS A 2013 FORD FUSION. DURING WEATHER CHANGES, THE ELECTRONIC VENT FUNCTION FAILED TO WORK EACH YEAR. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC REPLACED THE PIG WIRING, RESISTOR, AND BLOWER MOTOR FOUR TIMES, BUT THE FAILURE CONTINUED. THE WINDSHIELD FAILED TO DEFROST, THE VENT CONTROLS FAILED TO FUNCTION FOR THE HEAT, AND THE CONTACT HAD A LOSS OF VISIBILITY AND ELECTRONIC FUNCTION TO WARM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TT *TR

NHTSA ID

11061399

Incident

Nov 2, 2015

Mileage

45,000 mi

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE TRAVELING HIGHWAY SPEEDS, THE PASSENGER NOTICED AN ABNORMAL BURNING ODOR. THE CONTACT TURNED ON THE AIR CONDITIONER AND SMOKE EMITTED INTO THE CABIN OF THE VEHICLE. THE VEHICLE LOST POWER AND THE CONTACT WAS ABLE TO SEE FLAMES FROM THE SIDE MIRROR. THE PASSENGER WAS ABLE TO EXIT THE VEHICLE. WHEN THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, THE DOOR JAMMED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER TO EXIT THE VEHICLE. UPON LEAVING THE VEHICLE, IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS), 15V246000 (LATCHES/LOCKS/LINKAGES), 16V875000 (SEAT BELTS), AND 17V209000 (ENGINE AND ENGINE COOLING). SANTA MONICA FORD LINCOLN IN SANTA MONICA, CA PERFORMED THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

NHTSA ID

11051024

Incident

Nov 19, 2017

Mileage

68,000 mi

THE WINDSHIELD IS SEPARATING " DELAMINATING " CONTACTED FORD THEY SAID THEY WERE NOT GOING TO REPLACE THE WINDSHIELD. I PERSONALLY HAVE SPOKE WITH OTHER FUSION OWNERS AND THEY AS WELL HAVE THE SAME ISSUE WITH THERE CARS. THIS IS A DEFECT IN THE MANUFACTURING OF THE WINDSHIELD RESULTING IN THE SEPARATION OF THE TWO PIECES OF GLASS FROM THE LAMINATE. I ALSO BELIEVE IF NOT TAKING CARE OF THAT IT WOULD RESULT IN VISION IMPAIRMENT. HERE ARE 2 PHOTOS SHOWING THE SEPARATION OF THE WINDSHIELD.

NHTSA ID

10926074

Incident

Nov 2, 2016

WINDSHIELD WIPERS. WIPERS ARE WAY TO SLOW. IN THE RAIN IT IS SUPER HARD TO SEE AND YOU HAVE NO VISIBILITY. ALL YOU COULD DO IS PULL OVER, WHICH IS MOST OF THE TIME INCONVENIENT OR HOPE THAT YOU DON'T GET IN A ACCIDENT. EVEN MODERATE RAIN IS HARD SEE. ITS A SHAME THAT OLDER CARS IS SAFER THAN A 2013 FORD FUSION. I WAS GOING DOWN A ROAD THAT HAS A SPEED LIMIT OF 55 IN HARD RAIN, I OBVIOUSLY WAS DOING A SLOWER SPEED LIMIT DUE TO THE DANGER OF THE RAIN AND MY VEHICLE'S SLOW WIPERS. MY VISIBILITY GOT SO BAD THAT I DECIDED THAT I HAD NO CHOICE TO TURN TO THE RIGHT ON A ROAD THAT WOULD GIVE ME ACCESS TO A SUPER WALMART. MY VISIBILITY WAS SO BAD THAT I COULD NOT TURN IN TO THE WALMART PARKING LOT BECAUSE I COULD NOT SEE ANYTHING IN FRONT OF ME IN ORDER FOR ME TO CONTINUE ON THE ROAD AND MAKE A SAFE LEFT HAND TURN. I HAD TO PUT MY FLASHING LIGHTS ON AND USE MY LEFT WINDOW TO FIND MY WAY DOWN THE PATH OF THE TURNING LANE AND OUT OF THE STRAIGHT LANES. AT THIS POINT I PUT THE DEFOG BUTTON ON FOR THE WINDOW AND IT HELPED A LITTLE BIT. THE RAIN STARTED TO SLOW DOWN SO I WAS ABLE TO CONTINUE ON THE ROAD WITH LIMITED VISIBILITY. I LIVE IN FLORIDA, IT RAINS A LOT HERE. THIS VEHICLE IS VERY DANGEROUS FOR ME DRIVING AROUND HERE. *TR

NHTSA ID

10899675

Incident

Aug 30, 2016

Mileage

48,300 mi

THE WINDSHIELD WIPER MOTORS AND MOUNTS BECAME LOOSE AFTER ONLY 30,000 MILES AND NOW THE WIPERS SKIP AND DO NOT CLEAR THE WINDSHIELD OFF WHEN IT IS RAINING. THIS HAPPENS WHETHER THE CAR IS MOVING OR NOT. I CHANGED WIPERS 4 TIMES UNTIL I TOOK IT TO A BODY SHOP WHERE THEY DETERMINED THE CAUSE. WHENEVER IT RAINS, I HAVE SEVERELY LIMITED VISIBILITY. I CANNOT GET IT FIXED BECAUSE IT COSTS TOO MUCH.

NHTSA ID

10863104

Incident

Mar 16, 2015

Mileage

30,000 mi

I TOOK MY 2013 FORD FUSION (THEN STILL UNDER WARRANTY) TO THE DEALER IN SEPTEMBER 2014 BECAUSE MY WIPERS WERE SOMETIMES BOUNCING/ VIBRATING (AT TIMES VIOLENTLY) WHEN THE VEHICLE WAS RUNNING, AND WOULD HESITATE INTERMITTENTLY AS THEY MOVED ACROSS THE WINDSHIELD. THEY CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM AND DISMISSED IT. THEY CLAIMED THEY DIDN'T KNOW WHAT IT WAS. I VIDEOTAPED THE PROBLEM SHORTLY AFTER I PICKED-UP THE CAR AND SHARED THE YOUTUBE LINK WITH THE DEALER. VIDEO LINK: HTTPS://YOUTU.BE/EJR8DM_FZ2C I LIVED WITH IT UNTIL A YEAR LATER (NOVEMBER, 2015) WHEN THE WIPERS CEASED WORKING IN HEAVY RAIN AT SPEED ON THE HIGHWAY. I LOST VISIBILITY IMMEDIATELY. I WAS BARELY ABLE TO GET OFF THE ROAD. WHEN THE RAIN SLOWED, I MADE MY WAY TO THE DEALER AGAIN AND REMINDED THEM OF THE PROBLEM A YEAR EARLIER. THEY DIAGNOSED A WIPER MOTOR FAILURE AND--IN SPITE OF MY EARLIER VISIT UNDER WARRANTY WITH THE WIPER PROBLEM--DECLINED TO FIX IT UNLESS I PAID FOR THE REPAIR AS THE CAR WAS NOW NO LONGER UNDER WARRANTY. I COULD NOT DRIVE THE CAR WITHOUT THE REPAIR, THUS I WAS AT THE MERCY OF THE DEALER FOR A $533 BILL, WHICH I PAID. I BELIEVE THE FAILURE OF THE WIPERS ON THE HIGHWAY WAS A VERY SERIOUS SAFETY CONCERN THAT COULD HAVE BEEN PREVENTED HAD THE DEALER SERVICED THE VEHICLE WHEN I BROUGHT THE PROBLEM TO THEIR ATTENTION IN 2014. I WAS FORTUNATE THAT FAILURE DID NOT CAUSE AN ACCIDENT. I CAN ONLY ASSUME THE DEALER FAILED TO MAKE THE REPAIR UNDER WARRANTY BECAUSE OF THE COST. THE FAILURE OF THE WIPER MOTORS WAS GRADUAL AND PROVIDED AMPLE WARNING FOR THE DEALER, BUT THEY FAILED TO ACKNOWLEDGE IT IN A TIMELY WAY. IN THE FUTURE, PROBLEMS SUCH AS THE VIBRATION AND HESITATION THAT TELEGRAPH POTENTIAL WIPER FAILURE SHOULD BE DEALT WITH IMMEDIATELY WHEN BROUGHT TO A DEALER'S ATTENTION.

NHTSA ID

10818897

Incident

Nov 19, 2015

Mileage

57,000 mi

WHEN THE CAR WAS STARTED IT INDICATED A SAFETY SENSOR WASN'T WORKING. EVERYTHING ELSE SEEMED FINE. WHILE DRIVING DOWN THE ROAD THE AIR/DEFROST SYSTEM STOPPED WORKING CAUSING WINDOWS TO FOG, I ALSO LOST CONTROL OVER THE VOLUME AND ALL OF THE CONSOLE SYSTEMS. ONLY 2 OF THE WINDOWS WOULD GO DOWN. BEFORE I WAS ABLE TO PULL OVER (ABOUT 5 MINUTES) EVERYTHING STARTED WORKING AND AT THE SAME TIME WHILE DRIVING MY ELECTRONIC SEAT STARTED MOVING FORWARD. FINALLY STOPPING MAYBE IN ONE OF THE PRE-PROGRAMED POSITIONS. WE HAVE HAD PRIOR ISSUES THIS PAST WINTER WITH LOSING CONTROL OVER THE CONSOLE CONTROLS AND THE HEAT SHUTTING OFF. THIS IS THE FIRST TIME HAVING ISSUES WITH THE SEAT MOVING ON ITS OWN WHILE DRIVING. NOTHING WAS DONE BECAUSE WE WERE INFORMED THAT THERE WAS NO CODE GIVEN WHEN WE BROUGHT IT IN TO BE FIXED AND SINCE IT WAS NOT EXHIBITING THE PROBLEM AT THE TIME IT WAS IN THE SHOP THERE WAS NOTHING THEY COULD DO. WE HAVE BEEN TRYING TO GET THE ELECTRIC WINDOWS FIXED SINCE OWNING THE CAR. THE FACT THAT THEY ONLY WORK INTERMITTENTLY MAY OR MAY NOT BE RELATED TO THESE OTHER INCIDENTS.

NHTSA ID

10733743

Incident

Jul 13, 2015

Mileage

27,000 mi

TOOK VEHICLE IN FOR A NUMBER OF ISSUES, TWO OF WHICH WERE THE LEFT TURN SIGNAL WOULD SHUT OFF PREMATURELY TO COMPLETING A LEFT HAND TURN AND ALSO BOTH SIDE VIEW MIRRORS (MOSTLY DRIVERS SIDE) WOULD ALWAYS RESET ITSELF TO SOME RANDOM POSITION OTHER THAN THE ONE I SET THEM TOO WHENEVER THE VEHICLE WOULD RECEIVE POWER, (WHEN CAR IS OFF AND I WOULD EITHER OPEN ANY DOOR OR PRESS UNLOCK ON KEY FOB OR USE KEYLESS ENTRY) MIRROR ISSUE IS EASILY DUPLICATED (TURN CAR OFF AND OPEN DOOR TO CUT POWER, CLOSE DOOR, LOCK CAR, AND MUST WAIT AT LEAST 1 MINUTE FOR ALL POWER TO FULLY SHUT OFF, THEN UNLOCK CAR AND MIRRORS WOULD RANDOMLY MOVE AROUND, ALMOST AS IF THEY WERE TRYING TO CALIBRATE THEMSELVES) DEALER WITNESSED MIRROR ISSUE AS IT'S EASILY RECREATED, DID A BUNCH OF UPDATES OF VARIOUS CONTROL MODULES AND THEN SAID CAR IS FIXED. CAR WAS HOWEVER NOT FIXED AS I WENT TO USE MY TURN SIGNAL TO EXIT DEALER PARKING LOT, THE TURN SIGNALS NOW WOULD NOT STAY ON AT ALL FOR EITHER TURNING DIRECTION. I MUST NOW HOLD UP OR DOWN ON TURN SIGNAL LEVER IN ORDER TO KEEP SIGNALS BLINKING, ALSO THE MIRRORS STILL RANDOMLY MOVE WHEN ENERGIZING VEHICLE. DEALER UNABLE TO TROUBLE SHOOT ISSUE FURTHER AS TECH WAS LEAVING NOW MUCH DRIVE MY CAR WITH MALFUNCTION MIRRORS AND EVEN WORSE TURN SIGNAL ISSUE CAUSED BY THE UPDATES THEY DID PERFORM. UNHAPPY AND NO COURTESY VEHICLE OFFERED. *JS

NHTSA ID

10681834

Incident

Feb 6, 2015

Mileage

34,460 mi

THE DRIVER SIDE WIPER STOPPED WORKING AT 37900 MILES. *TR

NHTSA ID

10681140

Incident

Feb 2, 2015

Mileage

37,900 mi

WHEN RETURNING TO VEHICLE I NOTICED THE MY FORD TOUCH RADIO WAS STILL ON. WENT TO DRIVE AWAY IN CAR AND POWER STEERING FAILED TO WORK. ALL TURN SIGNAL INDICATORS FAILED TO WORK AS I DROVE AWAY. THE DEFROST, HEATING, AND COOLING CONTROLS FAILED TO WORK. THE SPEEDOMETER FAILED TO WORK. THE 2 LCD SCREENS ON THE DASHBOARD WITH THE FUEL DISPLAY AND TACHOMETER DISPLAYED ONLY A WHITE BACKGROUND. THE POWER DOOR LOCKS FAILED TO WORK. THE RADIO WILL NOT TURN OFF WHEN THE VEHICLE IS EXITED AND THE PROBLEMS WHERE ALSO REPEATED AT THE VEHICLE DEALERSHIP. THIS IS A SAFETY ISSUE WHEN THE POWER STEERING, TURN SIGNALS, SPEEDOMETER AND DEFROST FAIL TO WORK WITH NO WARNING. *TR

NHTSA ID

10676507

Incident

Jan 19, 2015

Mileage

34,000 mi

I WAS DRIVING ON THE HIGHWAY AND IT STARTED TO RAIN HEAVILY. THE WIPERS AT HIGH SPEED WERE NOT CLEARING THE RAIN EFFECTIVELY AND IT WAS HARD TO SEE ANYTHING ON THE ROAD. I ALMOST HAD AN ACCIDENT WITH A CAR MERGING FROM A RAMP ON THE HIGHWAY AND I COULDN'T TELL THAT THERE WAS ONE CAR COMING IN SINCE I COULDN'T SEE A THING. I HAVE HAD A 1999 CENTURY BUICK BEFORE THIS AND NEVER HAD SUCH A PROBLEM. AND IT HAS SEEN WAY HEAVIER RAINS THAN THIS ONE. I WENT TO THE DEALER AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE WIPERS. THIS CAR HAS A VERY INEFFECTIVE WIPER SYSTEM THAT DOES NOT CLEAR THE RAIN AND INFACT IS HAZARDOUS IN POURING RAIN. *TR

NHTSA ID

10550816

Incident

Oct 10, 2013

Mileage

1,000 mi