2018 Ford Fusion

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.

My 2018 Ford Fusion automatically shifts back into Park and displays the "Shift Sys Fault" error message, the primary culprit is a broken transmission shift cable bushing, which I had replaced, however the "Shift Sys Fault" is continuing to be activated.

NHTSA ID

11775878

Incident

Oct 13, 2026

The contact owns a 2018 Ford Fusion. The contact stated that there was an abnormal sound coming from the rear of the vehicle. In addition, the engine made a bubbling sound after turning off the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where an engine misfire was diagnosed, and a fuel odor was detected. The mechanic determined that the engine had failed and needed to be replaced. The failure mileage was approximately 138,000.

NHTSA ID

11773643

Incident

Aug 26, 2026

Mileage

138,000 mi

My daughter was driving getting on the highway, went to accelerate and the car would no longer accelerate. AAMCO stated the internal pressure pump is failing and the transmission is losing pressure.

NHTSA ID

11773391

Incident

Oct 21, 2026

My 2018 Ford Fusion suffered a sudden and complete engine failure caused by internal coolant intrusion — coolant leaking into the cylinders and destroying the engine. Pep Boys diagnosed that the failure developed internally over time and could not have been avoided by the owner. This is a known Ford factory defect in the 2.0L EcoBoost engine, documented in Ford's own publications (SSM 47204, SSM 47462, TSB 19-2346, TSB 22-2229), all of which cover the 2018 Fusion. The root cause is Ford's open-deck engine-block design, which allows coolant intrusion and cracking between cylinders. Ford corrected the design in 2019 production. A federal class action (Nelson et al. v. Ford, E.D. California) and NHTSA defect petition DP26008 concern this same defect. The sudden loss of engine power created an unsafe driving condition. My warranty claim was denied based on a 'blown head gasket' finding, which is the symptom of the factory defect, not the cause.

NHTSA ID

11768910

Incident

Sep 4, 2026

Capital Ford of Wilmington diagnosed my vehicle with coolant intrusion into cylinder 2, accompanied by diagnostic trouble codes P0302 and P0316, after check engine light came on. I have been advised that the vehicle requires a complete engine replacement, with an estimated cost of $13,180.89. The vehicle has experienced sputtering and hesitation, creating concern that it could lose power or stall. These symptoms are concerning. After researching this issue, I have learned that coolant intrusion is a documented problem associated with certain Ford vehicles equipped with the 1.5L EcoBoost engine produced during the 2017–2019 period. Ford has addressed this issue through Technical Service Bulletins and Customer Satisfaction Program 21N12. I contacted Ford and was told that my VIN is not covered under the Customer Satisfaction Program. When asked why mine was not covered but other were , Ford stated that even if it is the same issue that is being recalled if my VIN is not flagged it will not be covered for any recall or assistance.I called Ford when I first purchase vehicle and asked about this recall and was told if I didn't have anything wrong with my car and no engine lights that my car was fine and to bring it in if I have any issues.

NHTSA ID

11768079

Incident

Sep 13, 2026

My 2018 Ford Fusion Titanium FWD (VIN: [XXX]) suffered a catastrophic engine failure while driving, causing sudden vehicle overheating, severe engine misfires, and a dangerous loss of power on the roadway.A certified Ford dealership inspection (Invoice #XXX) confirmed that the vehicle has a textbook manufacturing flaw known as EcoBoost coolant intrusion. A pressure test showed an immediate 5 PSI drop within 10 minutes, and a borescope confirmed that engine coolant is actively leaking across the block interface and pooling directly inside the engine cylinders (cylinders 2 and 3).This is a known, widespread structural engineering defect in Ford's block casting that creates a severe, sudden safety hazard by causing vehicle stalling and clouding exhaust smoke while operating at highway speeds. The vehicle is now entirely unsafe to drive and requires a full engine block replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11766837

Incident

Sep 2, 2026

My engine coolant keeps on overheating, I’ve tried changing the antifreeze tank out for a brand new one and it helped the issue for a while but I have to relieve the pressure myself which is a hazard. I’ve had to change the coolant in the tank more than 5 times and it just seems like it’s leaking somewhere other than going into the engine to cool it. When I go out roundabouts off a highway the engine overheats and makes the car go into a safe mode where it won’t go and I have to stop on the side of the road. When I’m driving with my heat on the heat will go cold when I slow down. If I’m not going over 3x1,000 RPMs it will go cold and fluctuate. This has been going on for months now.

NHTSA ID

11765677

Incident

Sep 20, 2026

Got home and vehicle would not go into park. I can get it to drive but its only low range. Upon having it inspected, it was discovered the shift cable bushing at the transmission lever was missing.

NHTSA ID

11763218

Incident

Sep 3, 2026

Special Field Action 26L03 Certain 2013-2024 Model Year California Emissions-Certified Vehicles Transmission Fluid Auxiliary Pump Reimbursement

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.