RoadVitals

2019 Ford Fusion

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
315
+6 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 10, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
6 injuries, 0 deaths reported

Overview

Our database contains 315 NHTSA owner-reported complaints for the 2019 Ford Fusion, most frequently naming the engine, powertrain (other) and electrical categories. 3 safety recalls have been issued covering this model year; and 159 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Oct 10, 2025
59,006 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
The risk: An electrical short circuit can increase the risk of a fire.
The remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor CompanyManufacturer number 25SA4View on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

Jun 27, 2025
200,237 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
The risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor CompanyManufacturer number 25S72View on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Jun 23, 2023
14,452 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
The risk: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
The remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Ford Motor CompanyManufacturer number 23S33View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalFuel systemPowertrain (other)
Filed Sep 21, 2026

I am the original single owner of a 2019, paid-off, gas Fusion with less than 54,000 miles, a spotless maintenance record, and no accident history. The vehicle suffered a sudden, instantaneous total loss of motive power. The loss of electric power steering assist and loss of power brake assist while driving through a live intersection with no warning lights or prior engine shuddering nearly caused a severe, life-threatening, or even fatal collision. The vehicle was removed from the intersection by physically pushing it with the assistance of other passing motorists and local police. I immediately called and requested towing services through the manufacturer. Services arrived 2 hours later. They started the car with no issue and drove it onto the tow truck. No engine lights or warning lights were present; the vehicle did not stutter or shake, and the vehicle had a 1/4 tank of gasoline. The vehicle was delivered directly to the Dealership. After it stalled and once it was removed from the intersection, no attempt was made to restart the vehicle until the towing service arrived. The dealership has had the vehicle for 2 weeks and claims they cannot diagnose the cause; there are no active diagnostic codes, and they have not been able to replicate the failure regarding this potentially fatal electrical shutdown. It is completely unacceptable and dangerously irresponsible for a dealership to hold a vehicle for 2 weeks, then suggest "picking it up, add some gas" simply because they haven't found any issues and "it should be fine." I cannot, in good conscience and out of protection of myself, my family, and other motorists, continue operating a vehicle that exhibits life-threatening intermittent failures.

NHTSA ID
11765755
Incident
Sep 8, 2026
Engine
Filed Sep 17, 2026

The 2019 Ford Fusion I owned was having issues with smoke coming out the tailpipe upon startup, eventually leading to the engine seizing causing me to trade the vehicle in.

NHTSA ID
11764875
Incident
Aug 1, 2026
Engine
Filed Sep 15, 2026

I have an overheating problem in the engine, after visiting the dealership and repair shops it was brought to my attention that this was a constant problem with the eco-boost turbo system associated with certain ford models, I could smell a mixture of antifreeze, oil (smelling like rotten eggs) and white fumes coming from the exhaust pipe and also the air vents. This also causes the engine to overheat and triggers the check engine light.

NHTSA ID
11764266
Incident
Dec 1, 2002
Engine
Filed Sep 9, 2026

It all started with a cylinder 3 misfire warning code, spark plugs replaced, coils replaced. Then a coolant leak. No obvious signs of a leak no cracked tubing no puddles. Just coolant leaking. Was informed I have a coolant leak intrusion and need a new engine block. I still owe $14k on this vehicle and am past my warranty. This repair is going to cost $12k. Researched and found out this is a problem for these vehicles that ford had an engineering problem with these engines.

NHTSA ID
11763139
Incident
Aug 1, 2026
Filed Sep 1, 2026

my shifter linkage bushing broke on my 2019 fusion when i went to put car in reverse leaving me stuck in the middle of a road. This is a known issue but the recall isn’t for later year fusions even though it has the same failure and defective bushing.

NHTSA ID
11761329
Incident
Sep 1, 2026
Filed Sep 1, 2026

my shifter linkage bushing broke on my 2019 fusion when i went to put car in reverse leaving me stuck in the middle of a road. This is a known issue but the recall isn’t for later year fusions even though it has the same failure and defective bushing.

NHTSA ID
11761328
Incident
Sep 1, 2026
Fuel system
Filed Aug 7, 2026

Known Coolant intrusion issue came up with the 2.0 Ecoboost. Began to lag on takeoff causing unsafe acceleration profiles. Took to dealership who confirmed poor design was the root cause.

NHTSA ID
11755453
Incident
Jul 10, 2026
Engine
Filed Jul 22, 2026

Bought my car in 2019. Was unaware of coolant intrusion problem on my vehicle. Check engine light came on and mechanic just quoted me $13,000 to fix.

NHTSA ID
11751983
Incident
Jul 19, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

25B51

ENGINE

Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles Equipped with a 2.0L or 2.3L Engine and Engine Block Heater System Block Heater Replacement

25H05 S1

ELECTRICAL SYSTEM

Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 54589

ELECTRICAL SYSTEM

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.

25H05

ELECTRICAL SYSTEM

This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

SSM 54366

ELECTRICAL SYSTEM; POWER TRAIN

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Fusion by model year
YearComplaintsRecallsInvestigationsIssue Index
20201823058.4
2019Viewing3153054.6
20184392156.6
20171,1114158.5
20161,62713466.0
201599313463.1
20141,33019462.5
20131,79119565.1
20122,5166461.1
20112,7869459.4
20105,12913958.7
20091,0227462.2
20081,3536559.7
20071,0645459.6
20067305154.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.