2019 Nissan Rogue

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

The fuel-filler door release/latch on my 2019 Nissan Rogue repeatedly fails to unlock. This problem has occurred intermittently for more than one year. When I stop to refuel, I sometimes have to press the fuel-door release button more than 30 times before the latch finally releases. There are no warning lights or messages before the failure. This could leave me stranded and unable to refuel the vehicle, including during an emergency or in an unsafe location. The vehicle is stationary when the failure occurs. There was no crash, fire, injury, or police report. The issue has not yet been confirmed by a Nissan dealer. The vehicle and failed component are available for inspection upon request.

NHTSA ID

11765450

Incident

Sep 18, 2026

While the vehicle was being driven on a busy city street, it suddenly lost the ability to accelerate. The vehicle displayed multiple warning messages, including “Warning Low Oil Pressure — Stop Vehicle” and a collision warning. The accelerator no longer operated the vehicle normally. After the vehicle was shut off, it would not restart. The vehicle was taken to a Nissan dealership. The dealership initially could not communicate with the vehicle’s CAN system. After approximately three days of diagnosis, the dealer determined that there was a short to ground in the vehicle’s main wiring harness.There was no accident or other known event that caused the failure. The vehicle was operating normally before the incident. I am particularly concerned because the failure occurred while the vehicle was being driven and resulted in a sudden loss of acceleration. This created a potentially dangerous loss of propulsion. I am asking NHTSA to record and review this incident as a potential safety-related defect involving premature failure of the main wiring harness and the resulting loss of vehicle propulsion and CAN communication. I do not know whether this is an isolated failure or a broader design/manufacturing problem. I am reporting it so that NHTSA can determine whether similar complaints exist involving this vehicle, wiring harness, or failure mode. Note-Main harness replacement cost was approximately $4,450. In my opinion the work was diagnosed incompletely and the fauly could have been traced to individual wire (s) or electronic module. Photos show no obvious burning.

NHTSA ID

11764883

Incident

Aug 6, 2026

My car has 63k miles and I am told I need a transmission. This is a largely documented issue regarding defective cvt transmission on many many Nissan vehicles. Why is there no recall? Why do as consumers have to file a lawsuit and wait to be reimbursed. Is this not a safety issue? To be driving and have the car just stop?? Please issue a recall on these transmissions!

NHTSA ID

11764355

Incident

Sep 15, 2026

The contact's son owned a 2019 Nissan Rogue. While the owner was driving and depressing the brake pedal while stopped at a red light with a friend seated in the front passenger seat, a drunk driver crashed into the rear of the vehicle. The driver’s and passenger’s seat backs reclined backwards due to the impact of the crash. The contact stated that the air bags had not deployed. The contact stated that the driver’s and passenger’s side frontal air bags should have deployed. The passenger sustained injuries to the back and later received medical assistance, underwent a CT scan, and was awaiting a diagnosis. A Police report was filed. The vehicle was towed to the Twin Creek Tow lot. The vehicle was deemed a total loss by the insurance company. The approximate failure mileage was 149,000.

NHTSA ID

11764080

Incident

Sep 6, 2026

Mileage

149,000 mi

The Vehicle has developed this problem: the passenger-side door will not lock or unlock using either the key fob or the interior power-lock switch and has to be operated manually. Because the same failure has occurred on two consecutive model years, I am concerned this may be a recurring door-lock actuator defect rather than normal wear. I have a case number open with the Nissan Consumer Affairs. The case number is XXX. I also own a 2018 Nissan Rogue SV; the VIN number is [XXX], with the same exact problem. The case number for the 2018 Nissan Rogue is 56992161 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11757516

Incident

Jul 8, 2026

On XXX I was traveling with my [XXX] mother who has 2 plates to her hips from a fx. We had stopped at a rest area. I went to get her out of the front passenger side and the door would not open from outside or inside. The other doors were fine. She is not able to climb over the front console so I called the police. They were able to get her over the front seat to the back. Very upsetting for this to happen. I went online to see what the issue could be and saw there is a class action suit against Nissan on the door locks(actuator) as Nissan is refusing to do a recall. I went to my Nissan dealer to do repairs and sure enough it was the actuator. Cost of $940.95. The dealer could have cared less of what happened. This is a safety issue. What if all my locks did not open and she was stuck in the car since the temps were 96 that day.Receipt for repairs are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11751992

Incident

Jul 12, 2026

Passenger side door lock will not respond via iKey or button inside of car rear automatic trunk hatch will let down and close on its own with someone bending over to remove or put something in the trunk also rear back middle seat seatbelt locked while being filled extended and has permanently stayed locked and will not wind back in.

NHTSA ID

11748978

Incident

Apr 1, 2025

Passenger side door lock became unresponsive to the vehicle's key FOB, and any attempt to open the passenger side door triggered the alarm system. Shortly afterward, the horn began sounding at random while the vehicle was started and being driven.

NHTSA ID

11745552

Incident

Jun 15, 2026

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the NissanConnect® Services Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. · A table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. · A CHECK-OFF SHEET has been provided on page 20 to print and check off steps as they are performed. Staple the completed CHECK-OFF SHEET to the repair order.

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions:  When contamination or foreign material adhere to the lane camera viewing window on the windshield.  When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield.  When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information:  Refer to the following pages.  Use the search keyword “blinking” in the ESM.

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used.  For all other models/model years, consult the Electronic Service Manual (ESM).