RoadVitals

2019 Ford Fusion Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
309
+2 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
66
Reports on file since Mar 11, 2019

What this page shows

Our database holds 309 NHTSA owner-reported complaints for the 2019 Ford Fusion. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 309 · page 1 of 13

Fuel system
Filed Aug 7, 2026

Known Coolant intrusion issue came up with the 2.0 Ecoboost. Began to lag on takeoff causing unsafe acceleration profiles. Took to dealership who confirmed poor design was the root cause.

NHTSA ID
11755453
Incident
Jul 10, 2026
Engine
Filed Jul 22, 2026

Bought my car in 2019. Was unaware of coolant intrusion problem on my vehicle. Check engine light came on and mechanic just quoted me $13,000 to fix.

NHTSA ID
11751983
Incident
Jul 19, 2026
Engine
Filed Jul 15, 2026

While driving we noticed the engine light came on so we took it to our local mechanic. He said we were leaking coolant and it was too extensive fro him to fix so he suggested we put coolant in every few days. We researched the problem and found that these cars had a recall for this exact issue yet our VIN does not show it. We went to Ford Dealership and they confirmed we need a new engine as they connected the IDS. This vehicle was built at the Hermosillo plant, has the same 1.5L EcoBoost engine, and has experienced the exact coolant intrusion failure that Ford recalled or extended coverage for on other vehicles. I am asking Fotrd to reconsider my case because my vehicle has the identical defect despite my VIN not being included. My kids purchased this car for my wife and I in October 2025. I also included a VIN Report based on my VIN Number and if scroll to the bottom of that report maybe page 23 you will see the Recall.

NHTSA ID
11750628
Incident
Jun 5, 2026
ElectricalEnginePowertrain (other)
Filed Jul 14, 2026

My backup camera often freezes after I shift from reverse to drive. The screen turns blue and at time will have a live video of me driving showing what’s behind my car. Also my engine loses power and doesn’t accelerate as it should. There is a powertrain and censor error that shows due to the Che k engine light being on. I had the issue fixed once at a ford dealer however the issue was not resolved. It started up again 48 hours later.I have noticed that all other ford fusions have the same two issues and were included in the recalls but the 2019’s are not ? Please assist I have been trying to have these issues resolved for years with no success.

NHTSA ID
11750224
Incident
Oct 31, 2021
Engine
Filed Jul 9, 2026

The vehicle experienced engine failure due to coolant intrusion into the cylinders on the engine. I've experienced engine misfires, rough running, check engine light, and I'm worried I'm going to see an eventual engine failure requiring engine replacement. The BIGGEST issue is I've had total loss of power in my engine while on a public road more than once, before the check engine light ever came on. Its terrifying. It is dangerous. And Ford is aware it is dangerous. Ford issued Customer Satisfaction Program 21N12 for certain affected vehicles due to this exact issue, but my vehicle is past the warranty so it's SOL. The failure appears to be caused by a defect in the engine design allowing coolant to enter the combustion chamber. This is clearly a widespread defect as Ford had to create their limited warranty for it. This is something that needs to be recalled for all affected vehicles experiencing coolant intrusion and engine failure because it is not safe to be on the road.

NHTSA ID
11749277
Incident
Jun 28, 2026
Driver assistance
Filed Jul 3, 2026

I have took it in to get it repaired about a year ago the sensor went off and got them fix but when I explain what else was happening they found nothing months down I has other people and couldn’t find the problem with my vehicle which is now a risk to drive the steering wheels gets stiff and hard to turn I have to wait for the system to kick back originally I was told it was a O2 sensor

NHTSA ID
11748165
Incident
Jun 10, 2025
Engine
Filed Jul 1, 2026

My 2019 Ford Fusion 2.0L EcoBoost (89,000 miles) experienced a sudden, severe engine malfunction due to a known manufacturing defect. The vehicle exhibited severe engine shuddering and a harsh cold-start misfire upon ignition. A diagnostic scan revealed trouble codes P0316 (Misfire on Startup), P0302 (Cylinder 2 Misfire), and P0304 (Cylinder 4 Misfire). A mechanic verified that these codes are the result of internal coolant intrusion into the engine cylinders, exactly as documented in Ford Technical Service Bulletin TSB 19-2346. The structural design flaw in the engine block allows engine coolant to breach the cylinder head gasket area and pool inside the combustion chambers. This presents a critical safety hazard: the vehicle is at risk of sudden engine stalling while driving on public roads, a complete loss of motive power in traffic, and potential engine hydro-lock, which can cause catastrophic mechanical failure or an engine compartment fire. Ford is refusing to address this safety defect outside of warranty, leaving a hazardous vehicle on the road.

NHTSA ID
11747790
Incident
Jun 19, 2026
Electrical
Filed Jun 22, 2026

The contact owns a 2019 Ford Fusion. The contact stated that after receiving notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); that the parts were available, the local dealer was contacted, and the contact was informed that parts were still not available and were on back order. The manufacturer was notified of the issue and confirmed that parts were still on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ID
11745707
Incident
Jun 22, 2026
Engine
Filed Jun 20, 2026

My 2019 Ford Fusion has been diagnosed with the prominent EcoBoost Coolant Intrusion defect requiring a newer 2020+ redesigned engine replacement. Ford is refusing to replace it or provide any discounts even though it's clearly a engineering defect. The vehicle has just 38,500 miles in 7 years of ownership. It has been regularly well maintained & not driven hard. This is inexcusable that Ford is not standing behind their product that has a plethora of well documented failures on these particular flawed design engines, namely the 2.0L EcoBoost that came in this vehicle.

NHTSA ID
11745376
Incident
Jun 1, 2026
Powertrain (other)
Filed Jun 15, 2026

When driving all of a sudden I feel the car loose power as I accelerated the car just reeved up and slowed down to a full stop. I put it in park turned it off sat for a few minutes. Restarted the car and put it in drive the engine RPM made a reving sounds but did not engage. I had to wait for a tow truck. When the tow truck arrived he started the car and drove it on the ram and locked it in and drove the car to my home. Tow truck driver unlocked my car and drove it off the bed of his truck. The car starts and that is it. It will dive a few feet then disengage.

NHTSA ID
11744313
Incident
Jun 15, 2026
Engine
Filed Jun 15, 2026

Engine block heater, car smoking recall 25SA4; Battery and Power Loss recall 23S33; 1.5 Ecoboost Coolant Intrusion program 21N12 leaking into engine

NHTSA ID
11744218
Incident
Jan 1, 2024
Engine
Filed Jun 11, 2026

Misfire due to cracked cylinder wall letting coolant leak into the cylinder in the 2.0L turbo

NHTSA ID
11743420
Incident
Apr 2, 2026
Engine
Filed Jun 10, 2026

See attached document for complaint.

NHTSA ID
11743221
Incident
Apr 24, 2026
Electrical
Filed May 28, 2026

Im constantly having to put coolant in. My car won’t let me update. I have to pay at a dealership which is too expensive . Also, the two plug in to charge your phone doesn’t work.

NHTSA ID
11740592
Incident
May 6, 2025
Tires & wheels
Filed May 20, 2026

All four tires separated at the bead, catastrophic tire failure. Thank goodness they went flat in the driveway and not traveling at 65 mph on the interstate. 235/50R/17. These are 80,000 mile tires and this occurred at 35,500 miles. Purchase from Costco and when we went back they basically told us they would only warranty 20% of tire even though the warranty should have been 50%.

NHTSA ID
11739108
Incident
May 18, 2026
Engine
Filed May 19, 2026

The vehicle experienced engine failure due to coolant intrusion into the cylinders on a 1.5L EcoBoost engine. Symptoms included coolant loss, engine misfires, rough running, check engine light, and eventual engine failure requiring engine replacement. The problem has been confirmed by Ford and is consistent with the known coolant intrusion defect affecting many Ford 1.5L EcoBoost engines. Ford issued Customer Satisfaction Program 21N12 for certain affected vehicles due to this exact issue. The vehicle has approximately 76,000 miles and is under the mileage limit referenced in Ford’s program, but Ford denied full coverage and only offered partial financial assistance toward the repair. This issue creates a serious safety concern because the engine can lose power, misfire, overheat, or fail unexpectedly while driving. The failure appears to be caused by a defect in the engine design allowing coolant to enter the combustion chamber. I believe this is a widespread defect and should be covered for all affected vehicles experiencing coolant intrusion and engine failure.

NHTSA ID
11738881
Incident
Feb 3, 2026
Engine
Filed May 14, 2026

2019 Ford Fusion with 82,362 miles- just told engine coolant leaking into the cylinder walls and engine replacement is needed. Dealer said Do not drive it! This is a known problem with this model and Ford has not recalled it. Ford is aware and have sent TS Bulletins to their service departments but why NOT recall. My daughter’s safety has been at risk and now the value is worthless Or an engine replacement. I cannot reach any leadership from Ford, just a call center which is telling me nothing can be done.

NHTSA ID
11737853
Incident
May 13, 2026
Powertrain (other)
Filed May 5, 2026

transmission cable bushing failed. I see there is a recall for older models. The shift cable came off the transmission just like the recall problem had. this left my car stuck in reverse so i could not move the car or start it after I turned it off and I could not get it off the street.

NHTSA ID
11735930
Incident
May 5, 2026
Driver assistanceElectrical
Filed May 1, 2026

Very frequently, the rear view camera will stop working, glitch and go black. Then give the message, camera is unavailable

NHTSA ID
11735190
Incident
May 1, 2026
Engine
Filed Apr 26, 2026

This vehicle is another of many that is suffering from coolant intrusion due to Fords faulty design. This 2.0 has 68 thousand miles and needs a new engine. This has been a known problem for this engine between 2013 and 2019. We were sold a new car that would be reliable for years, it’s not. Now we may be out upwards of $10,000.00 for a car we just paid off a year ago.

NHTSA ID
11733909
Incident
Mar 25, 2026
Engine
Filed Apr 17, 2026

Coolant intrusion into cylinder #2 in my 2.0L Ecoboost engine. This gives a rough engine start and a misfire code for cylinder #2 on cold starts. After warmup, the engine code is not active and misfire goes away when the coolant is burnt and sent through the exhaust. This also caused the car to overheat as the coolant was dropping to a low level. There was no indication of the low coolant level until the overheating.

NHTSA ID
11731939
Incident
Feb 1, 2026
Engine
Filed Apr 11, 2026

Coolant intrusion of engine

NHTSA ID
11730584
Incident
Nov 27, 2024
Engine
Filed Apr 9, 2026

See attached document for complaint.

NHTSA ID
11730186
Incident
Mar 2, 2026
Filed Mar 30, 2026

Rear back up camera turns on when in drive or in park and when in reverse I’ll get a blue screen that will stay on till I turn the car off

NHTSA ID
11728070
Incident
Jan 24, 2024
Filed Mar 28, 2026

The car will not shift. The bushing or shift cable is broken.

NHTSA ID
11727635
Incident
Mar 28, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .