Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
36
Latest Aug 29, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,353 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
17
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
22
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 Ford Windstar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 36 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 36, in the owner's own words
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA ID
11123200
Incident
Aug 29, 2018
Mileage
120,000 mi
AirbagsSteering
Filed Dec 23, 2015
Crash reported2 injuries reported
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER SUSTAINED WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 02/12/16*LJ UPDATED 05/14/18*JB *CN
NHTSA ID
10811918
Incident
Dec 18, 2015
Mileage
50,000 mi
Airbags
Filed Jan 16, 2015
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE SPUN OUT OF CONTROL ON AN ICY ROAD AND CRASHED INTO A RIVER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIBS AND BRUISES ON ENTIRE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ID
10672947
Incident
Jan 12, 2015
Mileage
110,000 mi
AirbagsOther / unspecifiedPowertrain (other)
Filed Mar 26, 2013
MY 2002 FORD WINDSTAR VAN GEAR SHIFT PIN KEEP COMING UP AND I HAVE TO TAKE IT TO A SHOP SO THEY CAN PUT THE PIN BACK IN 3 TIMES. MY GEARS DO NOT SHIFT RIGHT IT SHIFTS HARD. I BROUGHT THIS VAN BRAND NEW IN 2003. ALSO MY AIR BAG LIGHT STAYS ON THE AVIS FORD BODY SHOP SAID MY SENSOR IS RUSTED OUT, ALSO MY ABS LIGHT STAYS ON. I DON'T FEEL THESE THINGS SHOULD GO OUT. I HAVE HAD MANY FORD VEHICLE BRAND NEW FOR YEARS AND NEVER HAD THESE PROBLEMS. I STILL GOT TO GET THESE THINGS REPAIR. I ALSO HAD TWO FRONT WINDSHIELD WIPER MOTORS PUT IN AND THE WIPES ARE STILL NOT RIGHT. IS THERE ANY HELP OUT THERE. *TR
NHTSA ID
10504594
Incident
May 20, 2010
Airbags
Filed Aug 11, 2012
AIRBAG LIGHT FLASHES 7 TIMES THEN STAYS LIT. NEVER TURNS OFF NOW. WOULD COST ABOUT 300 TO 1,000 TO FIX!!!!!!!!!!!!! I DON'T HAVE THAT KIND OF MONEY. FORD NEEDS TO FIX THESE PROBLEMS. IM DRIVING MY KIDS AROUND WITH MY AIRBAG LIGHT ON AND MY ABS AND BRAKE LIGHT ON ALL BECAUSE OF A COMPUTER ISSUE. DON'T FEEL THIS IS MY RESPONSIBILITY TO REPAIR. *TR
NHTSA ID
10470270
Incident
Jul 10, 2012
Mileage
119,000 mi
AirbagsBrakes
Filed Jul 2, 2012
WHILE DRIVING AT ANY SPEED THE ABS & BRAKE LIGHT WARNINGS LIGHT UP. HAD ALL RECALLS DONE AND MECHANIC SAID IT WOULD COST AROUND $600.00 TO REPAIR. *JS
NHTSA ID
10463958
Incident
Aug 17, 2010
Mileage
97,000 mi
AirbagsDriver assistance
Filed Apr 16, 2012
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT FLUID FROM THE SPEED CONTROL DEACTIVATION SWITCH LEAKED ONTO THE AIR BAG MODULE, CAUSING THE AIR BAG TO FAIL. THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V399000 (COMPONENT: VEHICLE SPEED CONTROL), BUT THE AIR BAGS WERE NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 220,000.
NHTSA ID
10455388
Incident
Jan 1, 2008
Mileage
90,000 mi
AirbagsBody & structureOther / unspecified+2 more
Filed Dec 31, 2010
Crash reported
FORD WINDSTAR VAN, WHICH WAS ALREADY SUBJECT TO REAR AXLE RECALL, AND THE REAR AXLE DID BREAK ON IT IN MAY, AND WAS REPLACED AND I RECEIVED REIMBURSEMENT FOR THE REPLACEMENT FROM FORD. HOWEVER, ANOTHER INCIDENT HAPPENED IN DECEMBER. MY 21 YEAR OLD SON WAS IN AN ACCIDENT DRIVING THIS VAN ON THURSDAY, DEC. 16. THE VAN LOST TRACTION AND PULLED TO THE RIGHT, PULLING HIM INTO A DITCH AND DOWN A STEEP EMBANKMENT. THE FRONT OF THE VAN WAS RIPPED OFF, TIRES SLASHED, VAN ALMOST FLIPPED OVER, AND THE AIRBAGS NEVER DEPLOYED. HE HIT A DIRT EMBANKMENT HEAD ON GOING ABOUT 30-35 MPH. THE ROADS WERE ICY THAT DAY, AND HE WAS ON A CURVE... THE VAN WOULD NOT RESPOND TO STEERING TO CORRECT THE DIRECTION THE VAN WAS GOING. I EXPERIENCED SOMETHING SIMILAR LAST WINTER; THE VAN SEEMED TO PULL TO THE RIGHT, GOING OFF THE ROAD WITHOUT ALLOWING THE DRIVER TO CONTROL THE VEHICLE. HOWEVER, WHEN I WENT OFF THE ROAD, IT WAS IN A SHALLOW DITCH AND IT CAUSED NO DAMAGE TO THE VAN. MY SON WAS NOT AS FORTUNATE, AND HE COULD HAVE BEEN SEVERELY INJURED. I FEEL THAT THIS MAY HAVE SOMETHING TO DO WITH THE CURRENT INVESTIGATION INTO THE FRONT SUSPENSION... THE VAN COULD NOT BE CONTROLLED, AND PULLED TO THE RIGHT. OUR INSURANCE CO. IS TAKING CARE OF THIS, AND I DON'T KNOW THE CURRENT LOCATION OF THE VAN. IT IS TOTALED, I KNOW THAT. I ASKED STATE FARM TO CHECK OUT THE FRONT SUSPENSION FOR WEAKNESS OR RUST, BUT DON'T KNOW IF THEY'LL KNOW WHAT TO LOOK FOR, ESPECIALLY SINCE THE FRONT IS SO DAMAGED FROM THE WRECK THAT THE TIRES ARE TURNED SIDEWAYS, AND I BELIEVE THE FRONT AXLE IS BROKEN. PLEASE SEND SOMEONE TO LOOK AT MY VAN, AND SEE WHAT CAUSED THIS WRECK; MY SON COULD HAVE BEEN KILLED. THANK YOU FOR THE WORK YOU'VE DONE SO FAR.... YOUR ORGANIZATION IS SO VALUABLE TO CONSUMERS. *TR
NHTSA ID
10373585
Incident
Dec 16, 2010
Mileage
167,000 mi
Airbags
Filed Dec 28, 2010
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN HE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FACE AND LEG AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE AIR BAG FAILURE. THE MANUFACTURER RESPONDED SIX MONTHS LATER STATING THAT THERE WAS NOT ENOUGH IMPACT FOR THE AIR BAGS TO HAVE DEPLOYED AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ID
10373153
Incident
Oct 14, 2009
Mileage
120,000 mi
Airbags
Filed Dec 17, 2010
WHILE DRIVING MY 2002 FORD WINDSTAR MY AIR BAG WENT OFF. I WAS DRIVING ABOUT 35 MILES PER HOUR AND JUST CROSSED A RAILROAD TRACK. THERE WAS NO COLLISION AND NO DAMAGE TO THE VEHICLE. THE APROX COST TO REPLACE AIRBAGS IS 2000 FORD SAYS THEY CANT DO ANYTHING TO HELP ME. THEY WOULD LIKE TO SEE WHY IT DID IT BUT I WOULD HAVE TO PAY FOR IT. *TR
NHTSA ID
10371110
Incident
Dec 16, 2010
Mileage
146,982 mi
AirbagsElectricalEngine
Filed Nov 29, 2010
ABS BRAKE LIGHT COMES ON WHEN THE CAR GETS HOT. WHEN THE CAR IS COLD THERE IS NO PROBLEM WITH THE ABS SYSTEM. THE AIR BAG LIGHT CAME ON AT ABOUT 75,000 MILES, COST TO REPLACE CIRCUIT BOARD 675 DOLLARS. THE ENGINE INTAKE MANIFOLD WARPED WHICH TURNED ON THE ENGINE REPAIR LIGHT, COST 950 DOLLARS TO REPAIR. UPDATED 01/20/11 *BF
NHTSA ID
10368838
Incident
Oct 1, 2010
Mileage
80,000 mi
Airbags
Filed Aug 4, 2010
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ABS AND BRAKE WARNING LIGHTS WERE ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE SHE WAS INFORMED THAT THE ANTI-LOCK BRAKE CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE ABS AND BRAKE LIGHTS CONTINUE TO INTERMITTENTLY ILLUMINATE ON THE DASHBOARD. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
NHTSA ID
10347194
Incident
Jul 2, 2010
Mileage
89,000 mi
AirbagsBrakesElectrical
Filed Aug 4, 2010
I HAVE HAD A CONTINUAL BRAKE FLUID LEAK ON THIS VEHICLE. IN ADDITION, WHILE DRIVING THE VEHICLE ON 06/06/2010, THE ABS LIGHT AND BRAKE LIGHT SUDDENLY CAME ON. IN SPEAKING WITH OUR FORD MECHANIC (FORD DEALER), HE REFERENCED HOW THIS HAS BEEN AN ISSUE ON MANY WINDSTARS. THE ABS LIGHT AND BRAKE FLUID LEAKS, ACCORDING TO HIM, HAS BEEN A POINT OF CONCERN. IS ANYTHING BEING DONE ABOUT THIS? *TR
NHTSA ID
10347159
Incident
Jun 6, 2010
Mileage
115,000 mi
Airbags
Filed Jan 3, 2010
Crash reported
FRONT END COLLISION WITH A TREE-CAR WAS A TOTAL LOSS WITH SEVERE DAMAGE TO ENTIRE FRONT END-DEAD CENTER HIT WITH TREE OFF ICY ROADWAY AIR BAGS DID NOT DEPLOY. *TR
NHTSA ID
10297914
Incident
Dec 20, 2009
Mileage
140,000 mi
AirbagsElectrical
Filed Jun 9, 2009
2002 FORD WINDSTAR BRAKE LIGHT AND ABS LIGHT ON. COMES ON AFTER SHORT TIME EVERY TIME. *TR
NHTSA ID
10273259
Incident
Sep 1, 2008
Airbags
Filed Feb 9, 2009
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR WOULD NOT DIM ONCE THE VEHICLE WAS IN MOTION. THE FOLLOWING DAY, THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE AIR BAGS WOULD NOT DEPLOY IF THE INDICATOR REMAINED LIT. THE DEALER ALSO STATED THAT THERE WERE NO RECALLS AVAILABLE FOR THE FAILURE; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE IS 81,520 AND FAILURE MILEAGE WAS 81,500. UPDATED 3/16/09 *CN UPDATED 03/18/09.*JB
NHTSA ID
10258106
Incident
Feb 8, 2009
Mileage
81,500 mi
Airbags
Filed Sep 26, 2008
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER'S SIDE AIR BAG UNEXPECTEDLY DEPLOYED. THERE WAS NO IMPACT, CRASH, OR ANY SUDDEN ACTION AT THE TIME OF THE FAILURE. THERE WERE NO INJURIES. THE CONTACT DROVE HOME AND CALLED THE DEALER. THE DEALER DID NOT OFFER TO INSPECT THE VEHICLE, BUT STATED THAT THE FAILURE WAS NOT COVERED UNDER THE WARRANTY. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT YET BEEN REPAIRED AND FORD IS REFUSING TO REPAIR IT FOR FREE. THE FAILURE MILEAGE WAS 84,000 AND CURRENT MILEAGE WAS 84,800.
NHTSA ID
10243543
Incident
Sep 2, 2007
Mileage
84,000 mi
Airbags
Filed Apr 4, 2007
Crash reported1 injury reported
I HAD AN ACCIDENT IN MY 2002 FORD WINDSTAR IN WHICH I HIT AN EMBANKMENT, A DEER AND A TREE HEAD ON AT 35 MILES PER HOUR. THE CAR WAS TOTALED, THE ENGINE WAS PUSHED IN TO THE DASHBOARD. I HAVE TRIED SEVERAL AVENUES INCLUDING FORD TO FIND OUT WHY THE AIRBAGS NEVER DEPLOYED. WHAT DID THE BLACK BOX RECORD? AS TO THE EVENTS OF THE ACCIDENT. *JB
NHTSA ID
10187036
Incident
Jul 16, 2006
Airbags
Filed Jul 10, 2006
1 injury reported
DT*: THE CONTACT STATED THE VEHICLE WAS TRAVELLING ON THE INTERSTATE WHEN THE PASSANGER SIDE AIRBAG DEPLOYED FOR NO REASON. THE PASSANGER INCURRED INJURIES HOWEVER THE EXTENT OF INJURIES HAVE NOT BEEN COMFIRMED. THE VEHICLE WAS TAKEN TO THE DEALERS FOR REPAIRS. THROUGH A DIAGNOSTICS ANALYSES OF VEHICLE THE DEALER DETERMINED THERE WAS A CATALYST CAUSING THE AIRBAG TO DEPLOY HOWEVER THE REASON HAS NOT BEEN DETERMINED YET. THE DIAGNOSTIC REPORT HAS BEEN SENT TO THE MANUFACTURER SO THE DEALER AND MANUFACTURER CAN COLLABORATE ON THE CAUSE OF THE AIR BAG DEPLOYMENT.
NHTSA ID
10161964
Incident
Jun 27, 2006
Airbags
Filed Jan 6, 2006
1 injury reported
I WAS DRIVING 55 AROUND 8:45 PM ON A LOCAL HIGHWAY, THERE WERE NO OTHER CARS AROUND, WHEN ALL OF A SUDDEN I HEARD A SOUND LIKE AN EXPLOSION AND I FELT PAIN ON THE LEFT SIDE OF MY FACE. I DID NOT BRAKE, I TOOK MY FOOT OFF THE GAS AND PULLED OVER AND TURNED ON THE OVERHEAD LIGHT. MY FACE AND EAR HURT AND MY EARS WERE RINGING, I LOOKED TO MY LEFT AND FOUND THAT THE SIDE AIRBAG THAT DEPLOYED, WHICH WAS WHAT HAD CAUSED THE RINGING IN MY EARS AND THE PAIN IN THE SIDE OF MY FACE. I CALLED 911 AND A NY STATE TROOPER RESPONDED. HE LOOKED IN THE ROAD AND AT THE CAR AND DETERMINED THAT I DID NOT HIT AN ANIMAL, THAT THERE WAS NO LARGE DEBRIS IN THE ROAD THAT I MAY HAVE HIT, AND THERE WAS ABSOLUTELY NO NEW DAMAGE TO THE VEHICLE- ESPECIALLY THERE WAS NO DAMAGE TO THE DRIVERS SIDE DOOR. THE ONLY EXPLANATION IS THAT THE AIRBAG DEPLOYED ON ITS OWN. WHEN THE AIRBAG DEPLOYED, IT TORE OPEN THE FABRIC OF THE DRIVERS SEAT AND FOAM STUFFING FROM THE SEAT EXPLODED OUT AND ALL OVER THE INSIDE OF THE MINIVAN. TODAY I WENT TO THE FORD DEALER FROM WHOM I BOUGHT THE VEHICLE AND WE ARE ATTEMPTING TO DETERMINE HOW THE DAMAGE WILL BE REPAIRED. FORD WANTS ME TO FILE AN INSURANCE CLAIM AND HAVE MY INSURANCE COMPANY PAY FOR THE REPAIR, BUT I BELIEVE THIS TO BE A POTENTIALLY DANGEROUS MECHANICAL DEFECT ON FORD'S PART AND THAT FORD SHOULD PAY FOR THE REPAIR AND INVESTIGATE THE PROBLEM FURTHER. THE SERVICE MANAGER AT THE DEALERSHIP JUST KEPT TELLING ME THAT AIRBAGS JUST DON'T DEPLOY ON THEIR OWN, BUT AFTER LOOKING AT MY VAN HE AGREED THAT IT MUST HAVE DEPLOYED ON ITS OWN SINCE THERE IS NO DAMAGE ON THE DOOR TO INDICATE THAT I WAS STRUCK BY SOMETHING. *JB
NHTSA ID
10147131
Incident
Jan 5, 2006
Airbags
Filed Apr 26, 2005
Crash reported
WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. AS A RESULT, THE VEHICLE WAS TOTALED.*AK VOQ RETURNED NO SUCH STREET. PHONE DISCONNECTED.
NHTSA ID
10119195
Incident
Apr 23, 2005
Mileage
25,000 mi
AirbagsOther / unspecified
Filed Mar 15, 2005
Crash reported
A CAR ACCIDENT OCCURRED ON JANUARY 9, 2004. CAR WAS HIT BEHIND, AND THE BAGS DID NOT DEPLOY, BUT AIRBAG LIGHT CAME ON. VAN WAS TAKEN TO REPAIR SHOP TWICE TO FIX LIGHT. THEY CAME TO THE DECISION THAT A CODE NEEDED TO BE PUT IN AND COULD ONLY BE DONE AT FORD. THE VAN WAS TAKEN TO FORD 4 TIMES, AND THE LIGHT STILL COMES ON. FIRST THEY PUT IN CODE. 2 WEEKS PASSED THEN LIGHT CAME ON AGAIN. VAN TAKEN BACK TO FORD. IT WAS RELEASED TO US. AFTER ABOUT 5 WEEKS LIGHT CAME ON. THEY PUT IN THE CODE AGAIN. LIGHT CAME BACK ON AS SOON AS WE GOT TO THE DRIVEWAY. WE WENT TO FORD AGAIN, AND THEY SAID THERE WAS A PROBLEM WITH MODULE. THEY REPLACED THE MODULE AND A WHOLE NEW AIR BAG SYSTEM IN JULY. THE REPLACEMENT WAS DONE TWICE DUE TO THE FIRST AIR BAG SYSTEM WAS DEFECTIVE, THE LIGHT CAME ON AND STAYED ON THE NEXT MORNING. A COMPLETE NEW SYSTEM PLACE IN THE NEXT DAY. THE AIR BAG LIGHT CAME ON AGAIN THEN WENT OUT. THEY SAID IT WAS OKAY. LIGHT IS BACK ON NOW (MARCH 2005). NOW FORD IS TELLING US THAT A NEW MODULE HAS TO BE PLACED IN BECAUSE IT HAS BURNT OUT. ALSO FORD NEEDS TO FIND OUT WHAT IS BURNING OUT THE ELECTRICAL SYSTEM? OVER $500 WORTH OF WORK TO BE DONE AND NOW NOT COVERED BY WARRANTY FROM JULY 2004? WE ARE NOT SURE IF THE AIRBAGS WILL DEPLOY IN CASE OF EMERGENCY. AND WE HAVE SMALL CHILDREN TO TRANSPORT IN THE VEHICLE. SPOKE TO FORD DEALER IN OUR AREA. NO HELP.*AK
NHTSA ID
10114139
Incident
Jan 9, 2004
Mileage
45,000 mi
Airbags
Filed Feb 25, 2005
BOTH FRONTAL AIR BAGS INADVERTENTLY DEPLOYED PARTIALLY, WHILE DRIVING OVER A RAIL ROAD BETWEEN 10-15 MPH. THE DEALERSHIP INSPECTED THE VEHICLE AND FOUND NO IMPACT, THEREFORE A SENSOR MUST OF MALFUNCTIONED. THE SENSOR AND BLACK BOX HAS BEEN SENT TO THE FACTORY FOR FURTHER INSPECTION. *NM
NHTSA ID
10113030
Incident
Sep 22, 2004
Mileage
32,000 mi
AirbagsSeat belts
Filed Oct 21, 2004
Crash reported1 injury reported
I WAS INVOLVED IN ACCIDENT WHERE I RAN INTO A MOTORHOME THAT PULLED OUT IN FRONT OF ME. I WAS TRAVELING APPROXIMATELY 40MPH AND HIT AT A SLIGHT ANGLE BUT DIRECT HIT TO THE REAR DUAL WHEELS THAT ACTUALLY DISLODGED THE AXLE OF THE MOTORHOME. MY VEHICLE WAS TOTALLED. IT HAD SEVERE DAMAGE TO THE FRONT END INCLUDING THE DRIVER'S SIDE HALF OF THE BUMPER. THE IMPACT BUCKLED THE ROOF OF MY WINDSTAR MINI-VAN. THE AIR BAG DID NOT DEPLOY AND THE SEATBELT APPARENTLY FAILED AS MY CHEST HIT THE STEERING WHEEL AND ALSO MY FACE. THE STATE TROOPER SAID HE SAW MY TEETH MARKS IN THE STEERING WHEEL AND THE STEERING WHEEL WAS CRACKED. IF I DID NOT HAVE A BRUISE ON MY LEFT SHOULDER AREA THAT SHOWED THE SEATBELT ACTUALLY CAUGHT FOR AN INSTANT AND THEN RELEASED ME INTO THE STEERING WHEEL THE TROOPER SAID HE WOULD HAVE CITED ME FOR NOT WEARING A BELT. I HAD UNBUCKLED MY BELT TO GET MY HANKY TO TRY AND STOP THE BLOOD FLOW FROM MY FACIAL INJURY IS WHY IT WAS NOT ON WHEN THE TROOPER ARRIVED. THE VEHICLE WAS TOTALLED SO NO REPAIR WAS ATTEMPTED. THE VEHICLE WAS TOWED TO A NATIONWIDE EVALUATION CENTER IN COLUMBUS, OH WHERE THEY SAID THEY WOULD HOLD IT UNTIL OCTOBER 28 IN CASE ANYONE WANTED TO INSPECT IT. I CALLED FORD CUSTOMER ASSISTANCE CENTER IN DETROIT MICHIGAN AND THEY SAID THEY WERE NOT INTERESTED INVESTIGATION WHY THE AIR BAG AND SEAT BELT DID NOT FUNCTION PROPERLY. I RECEIVED A FRACTURED STERNUM AND A FACIAL LACERATION THAT WENT FROM OUTSIDE TO INSIDE.
NHTSA ID
10096160
Incident
Oct 7, 2004
Mileage
28,000 mi
Airbags
Filed Dec 3, 2003
Crash reported2 injuries reported
WHILE DRIVING ON THE INTERSTATE AT 70 MPH VEHICLE DRIFTED OFF TO THE MEDIAN. AS A RESULT, CONSUMER OVER CORRECTED , WHICH RESULTED IN VEHICLE ROLLING OVER 6 TIMES AND IMPACTING A GUARD RAIL. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. THE DRIVER AND THE PASSENGER SUSTAINED MINOR INJURIES. *AK WHILE DRIVING AT 70 MPH VEHICLE VEERED INTO MEDIAN ON THE INTERSTATE. DRIVER OVERCORRECTED CAUSING VEHICLE TO ROLL OVER SIX TIMES WHERE IT CRASHED INTO THE GUARD RAIL. THE DRIVER'S SIDE AIR BAG DEPLOYED BUT THE OTHER THREE AIR BAGS DID NOT. TWO PERSONS INJURIED IN ROLLOVER ACCIDENT.*MR
NHTSA ID
10049950
Incident
Dec 1, 2003
Mileage
18,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own