2002 Ford Windstar Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Ford Windstar, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes64735.2%
- Suspension27915.2%
- Electrical26014.2%
- Driver assistance1659.0%
- Body & structure1015.5%
- Powertrain (other)744.0%
- Other / unspecified573.1%
- Engine402.2%
- Airbags362.0%
- Steering351.9%
- Interior & seats321.7%
- Visibility271.5%
- Exterior lighting241.3%
- Transmission241.3%
- Fuel system130.7%
- Tires & wheels130.7%
- Seat belts70.4%
- Heating & air conditioning30.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
ABS AND BRAKE LIGHT COMES ON INTERMITTENTLY. I DO NOT HAVE ABS FUNCTION WHILE THE LIGHTS ARE ON AND IT SEEMS TO HAPPEN MORE OFTEN IN WARMER WEATHER. WHEN VEHICLE IS TURNED OFF IT RESETS AND DOESN'T COME BACK ON UNTIL DRIVEN A FEW MILES AGAIN. ACCORDING TO SEVERAL FORUMS, THIS SEEMS TO BE HAPPENING ON A LARGE AMOUNT OF FORD WINDSTAR'S SIMILAR TO MINE OR ASSEMBLED IN CANADA.
RED AND YELLOW BRAKE LIGHTS ON DASHBOARD COME ON AND GO OUT EVEN WHEN MASTER CYLINDER IS FULL OF FLUID.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The contact owns a 2002 Ford Windstar. The contact received notifications of NHTSA Campaign Numbers: 11V030000 (STRUCTURE) and 15V608000 (SUSPENSION). The contact stated that while approaching a traffic signal and driving slowly, the vehicle shook, and the engine shifted. The contact stated that the engine shifted to the right. In addition, the contact lost control of the steering wheel. The contact stated that the RPMs became elevated. The contact pulled over into a parking lot and turned off the vehicle. The contact exited the vehicle, and upon inspection, became aware that the subframe had detached and was dragging. The contact believed that the motor mounts were fractured. The vehicle was towed to a tow yard. The vehicle was not taken to the dealer or an independent mechanic, and the vehicle was not repaired. The vehicle remained at the tow yard unrepaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline to report the failure. The approximate failure mileage was 108,000.
Axle broke on rt side just underneath the bracket that ford installed for recall.i was only going 10mph when it happened no warning I was able to gain control and stop was towed into a shop not driveable if this seems to be a problem mine looked fine they must filled it up with expand foam I would think that would trap in more moisture but these are dangerous they should all be fixed or bought back from the customer
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Overdrive (O/D) light will randomly start flashing for no reason ABS will randomly engage Parking brake light will randomly turn on Speedometer with become sporadic Transmission has trouble shifting gears due to tachometer becoming sporadic Vehicle will randomly try to die/stall out at a prolonged stop or while coming to a stop, even after all charging components have been replaces i.e. battery, alternator, drive belt, and cables.
The gauges are acting crazy which causes the engine to jerk or the transmission and then it starts making the lights flicker in the interior and the gauges start sticking. It seems to make the overflow on the radiator to empty more because it is causing the sensors in the electrical for the parts to go crazy and run hot. Sometimes it only does it every so often but after getting the reserve hose on the power steering that connects to the reservoir to the coolant the battery was drained. Then going after getting it charged down the highway it caused the interior lights radio and seat and turn signals not to work when coming to a complete stop and it was idling the dashboard and all the lights were coming back on once given a guess it winded up not working again causing the battery to become hot or warm and acid you can smell in the air like rotten eggs. It is causing the overflow tank of the radiator to evaporate more or come out quicker and it is causing other component parts to react strangely which I'm afraid will cause a fire in the vehicle and the idling is not correct also on it now
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Overdrive (O/D) light will randomly start flashing for no reason ABS will randomly engage Parking brake light will randomly turn on Speedometer with become sporadic Transmission has trouble shifting gears due to tachometer becoming sporadic Vehicle will randomly try to die/stall out at a prolonged stop or while coming to a stop, even after all charging components have been replaces i.e. battery, alternator, drive belt, and cables.
The gauges are acting crazy which causes the engine to jerk or the transmission and then it starts making the lights flicker in the interior and the gauges start sticking. It seems to make the overflow on the radiator to empty more because it is causing the sensors in the electrical for the parts to go crazy and run hot. Sometimes it only does it every so often but after getting the reserve hose on the power steering that connects to the reservoir to the coolant the battery was drained. Then going after getting it charged down the highway it caused the interior lights radio and seat and turn signals not to work when coming to a complete stop and it was idling the dashboard and all the lights were coming back on once given a guess it winded up not working again causing the battery to become hot or warm and acid you can smell in the air like rotten eggs. It is causing the overflow tank of the radiator to evaporate more or come out quicker and it is causing other component parts to react strangely which I'm afraid will cause a fire in the vehicle and the idling is not correct also on it now
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact owns a 2002 Ford Windstar. The contact received notifications of NHTSA Campaign Numbers: 11V030000 (STRUCTURE) and 15V608000 (SUSPENSION). The contact stated that while approaching a traffic signal and driving slowly, the vehicle shook, and the engine shifted. The contact stated that the engine shifted to the right. In addition, the contact lost control of the steering wheel. The contact stated that the RPMs became elevated. The contact pulled over into a parking lot and turned off the vehicle. The contact exited the vehicle, and upon inspection, became aware that the subframe had detached and was dragging. The contact believed that the motor mounts were fractured. The vehicle was towed to a tow yard. The vehicle was not taken to the dealer or an independent mechanic, and the vehicle was not repaired. The vehicle remained at the tow yard unrepaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline to report the failure. The approximate failure mileage was 108,000.
Axle broke on rt side just underneath the bracket that ford installed for recall.i was only going 10mph when it happened no warning I was able to gain control and stop was towed into a shop not driveable if this seems to be a problem mine looked fine they must filled it up with expand foam I would think that would trap in more moisture but these are dangerous they should all be fixed or bought back from the customer
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2002 Ford Windstar. The contact stated that while driving approximately 30 MPH, there was an abnormally loud sound coming from the rear of the vehicle. The contact lost control of the vehicle and drove off the side of the roadway. The vehicle was later towed to the local mechanic who discovered that the rear axle had fractured due to severe rust. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The failure mileage was 125,000.
WHILE DRIVING ON X WAY APPOX. 60 MPH, NOTICED SMOKE EMITTING FROM REAR OF CAR AND BEGIN HEARING A CLICKING SOUND. AS I WAS PULLING CAR OVER TO SIDE THE RIGHT REAR TIRE SUDDENLY DEFLATED. TOW TRUCK WAS CALLED, UPON LOADING OF VEHICLE ON BED OF TRUCK WAS ABLE TO SEE REAR AXLE IN THE MIDDLE TOWARD PASSENGER SIDE HAD RUSTED THRU RIGHT IN THE MIDDLE OF A BRACKET FORD HAD INSTALLED IN 2011 DUE TO A RECALL. WAS INFORMED THAT IN 2015-16 FORD DID ANOTHER RECALL ON THE BRACKET NOT BEING IMPROPERLY INSTALLED. AS SHOWED IN THE ATTACHED PHOTO THERE IS ONLY ONE BRACKET INSTALLED, MY UNDERSTANDING THERE SHOULD BE TWO. BUT EVEN THEN THAT DOES NOT RESOLVED THE RUST PROBLEM, IT JUST HOLDS THE AXLE WHEN IT DOES BREAK OR CORRODE THRU.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Rear Axle . Fell on the highway split in half while I was driving on a state Hwy 71 at 45 mph. Cracked rear axle. 2002 Ford Windstar part of a recall for Rear axle. No warning was given and didn't know about the recall until after it happened. Inspection was preformed by a mechanic. I could have flipped or rolled or caused a major collision as this highway is very heavily traveled.
The rear axle of my 2002 Ford Windstar completely fractured while traveling on Interstate 75. The rear axle broke while driving about 60 miles per hour on Interstate 75 in Florida. By the grace of GOD my passenger and I survived. In attempting to stop, the van hit the guard rail on the Highway. I was able to keep the van in the right lane. The van gave us NO warning. While waiting for the AAA tow truck, a Florida Department of Transportation (FDOT} patrol vehicle stop to ensure we were alright. The FDOT driver inspected the Windstar, took pictures and stated he has never seen a broken rear axle like that before.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Overdrive (O/D) light will randomly start flashing for no reason ABS will randomly engage Parking brake light will randomly turn on Speedometer with become sporadic Transmission has trouble shifting gears due to tachometer becoming sporadic Vehicle will randomly try to die/stall out at a prolonged stop or while coming to a stop, even after all charging components have been replaces i.e. battery, alternator, drive belt, and cables.
The contact owns a 2002 Ford Windstar. The contact stated while driving 60 MPH, the vehicle was wobbling uncontrollably and almost caused an accident. No warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the rear axle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and provided no assistance. The failure mileage was approximately 142,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER SUSTAINED WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 02/12/16*LJ UPDATED 05/14/18*JB *CN
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
MY TIRES WIGGLE WHEN DRIVING LIKE THEY ARE ABOUT TO COME OFF
RH BACK SIDE OF SUBFRAME, IS ROTTED/CORRODED SO BAD THAT THE METAL TORE ALL AROUND THE SUBFRAME BUSHING. TO WHERE IT IS NOT BEING HELD UP BY THE BUSHING ON THE RIGHT HAND LOWER/BACK IS NOT HOLDING UP THE FRONT SUBFRAME... NOW, THE VEHICLE IS MAKING A VERY LOUD POPPING NOISE WHEN DRIVING AND TURNING... AND WHEN TURNING FAST ENOUGH (MORE TURNING LEFT THEN RIGHT) CAN FEEL WHOLE FRONT END JERK LIKE ITS ABOUT TO GO THE OPPOSITE WAY THE VAN...REPLACED THE LEFT FRONT STRUT ASSEMBLY AND CONTROL ARM TO FIND OUT THAT DID NOT SOLVE THE PROBLEM. THEN AFTER REPAIRS AND LOOKING DEEPER.. NOTICED RIGHT FRONT SIDE, SAGGING ALMOST 2-4 INCHES LOWER THEN LEFT FRONT... THAT'S WHEN WE NOTICED THE SUBFRAME COMPLETELY BROKEN/RUSTED OFF FROM THE BODY BUSHING (ON THE FRONT RIGHT LOWER/REAR BUSHING)
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THE DRIVER'S SEAT HAS A SHARP METAL IN THE SEAT THAT POKES AND TEAR INTO THE LEFT BACK POCKET AREA. EVER SINCE I HAD THIS CAR I DISCOVERED MY PANTS HAVE DEVELOPED THIS "TEAR" . I FOUND THAT MY PANTS WERE BEING RIPPED IN THAT GENERAL AREA AND ONE DAY I FELT THIS SHARP AREA STICKING MY PALM. IT CANNOT BE SEEN ONLY FELT SO THAT IS MY COMPLAINT AND I HAVE OVER 10 PANTS THAT WERE RIPPED.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE, THE DEALER DIAGNOSED THAT THE SLIDING DOOR LATCH AND LOCK ACTUATOR NEEDED REPLACEMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 115,292. UPDATED 02/03/17*LJ
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT NOTICED THAT THERE WAS WATER ENTERING INTO THE VEHICLE FROM THE FRONT WINDSHIELD. IN ADDITION, THE TRIM BY THE FRONT WINDSHIELD AND FRONT FRAME ON THE PASSENGER SIDE WERE RUSTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT PROVIDED.
WHILE DRIVING DOWN THE ROAD I HEARD A LOUD POP LOOKED IN MY REARVIEW TO SEE THAT MY BACK WINDSHIELD BLEW OUT. IT LITERALLY BLEW UP EVEN THE OUTSIDE EDGES WERE JAGGED. UPON RESEARCHING THE INTERNET I SEE THIS IS STATING TO BECOME A PROBLEM WITH OTHER WINDSTAR OWNERS. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I WAS DRIVING DOWN THE ROAD AND OUR AND AND BRAKE LIGHTS HAD CAME ON. TOOK IT TO THE LOCAL SHOP AND WAS TOLD ABOUT THE C1185 CODE WAS ON. WE WERE DRIVING ON THE WAY HOME, AND IT JUST COMES AND GOES WITH EVERY START UP AND SHUT OFF. CAR WAS IN MOTION. TO MY ACKNOWLEDGEMENT I'M NOT POSITIVE WHAT IS CAUSING THIS ISSUE BUT I'VE BEEN RESEARCHING AND HAVE READ ABOUT MANY OF THE SAME ISSUES IN THIS PARTICULAR VAN SERIES. I'VE READ ABOUT FORD'S SAFETY RECALL NUMBER 09S09 AND AND MY VEHICLE IS TO BE IN THAT RECALL AS WELL.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 15 MPH, A CONTINUOUS CHIME SOUNDED INSIDE THE VEHICLE. THE REAR PASSENGER SIDE TAIL LIGHT AND BRAKE LIGHT FAILED TO ILLUMINATE WHEN THE BRAKES WERE APPLIED. THE CONTACT REPLACED THE BULBS HERSELF; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETECT A TROUBLE CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 45 MPH, THE VEHICLE FELT AS IF IT SHIFTED INTO NEUTRAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT FAILED TO DRIVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED GARY CROSSLEY FORD AT (816) 781-4844 (LOCATED AT 8050 N CHURCH RD, KANSAS CITY, MO 64158) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *TT CONSUMER STATED 2002 FORD WINDSTAR OUTPUT SHAFT FAILED CAUSING SUDDEN LOSS OF ENGINE POWER WITHOUT ANY WARNING WHICH INCREASED THE RISK OF CRASH.*JB
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED AND FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE MANUFACTURER RECALL RELATED TO THE POWER TRAIN. THE FAILURE MILEAGE WAS 134,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 9/4/14*CN UPDATED 12/18/2014 *JS
DURING FUELING THE VEHICLE THE FUEL SPILLS OUT OF THE FILLER NECK AND SPRAYS ALL OVER THE CAR AND GROUND. THE TROUBLE SEEMS TO BE IN A TANK VENT HOSE PROBLEM. THIS SEEMS LIKE IT CREATES A FIRE AND HEALTH/SAFETY PROBLEM. *TR
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 45 MPH, THE TIRE WARNING INDICATOR ILLUMINATED AND SMOKE EMERGED FROM THE REAR OF THE VEHICLE. THE CONTACT CALLED LILLISTON FORD AT (888) 397-9172 (833 N DELSEA DR., VINELAND, NJ 08360) AND WAS ADVISED THAT THE FAILURE COULD NOT BE REPAIRED WITHOUT A DIAGNOSIS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,000.
WINDSTAR FORD 2002 TIRES THEY JUST KEEP GOING DOWN VERY QUICK NO HOLES HAD A BLOW OUT AN WRECKED INTO A TREE WITH THESE TIRES BAD TIRES ENDED UP SEAT BELT CUT MY NECK AN SEAT BELT CUT MY 1 YEAR OLDS TESTACLES
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
ELECTRICAL SHORTS FIRE , AC , BRAKES SPEEL CONTROL ,LOCKS DOORS
PURCHASED VEHICLE JANUARY 2012, PASSENGER FRONT SEAT BELT LATCH WAS BROKEN, I PURCHASED A NEW ONE FROM DEALER FOR $170.48. MARCH 2012, IT BROKE AGAIN WITH SAME PROBLEM. IT DOES NOT LATCH, OR WHEN IT DOES LATCH, IT OPENS ON ITS OWN WITH OR WITHOUT ANYONE IN THE SEAT. DEALER REFUSES TO WARRANTY THE 3 MONTH OLD LATCH, BUT OFFERED TO ORDER ME ANOTHER FOR $170.48 +LABOR WITHOUT HAVING TO PAY FOR IT FIRST. AFTERMARKET DEALERS SAY ITS A COMMON PROBLEM WITH 2001/2002 WINDSTAR'S AND 2001'S HAD A RECALL ON IT. 27 JUNK YARDS BETWEEN BUFFALO, NY,CLEVELAND, OHIO & PITTSBURG PA ALL HAVE DEFECTIVE SEAT BELT LATCHES IN THEIR 01/02 VANS. SO MY OPTION IS TO EITHER NOT USE THE FRONT PASSENGER SEAT OR PAY $233.43 EVERY 3 MONTHS TO HAVE A NEW LATCH ASSEMBLY INSTALLED. I HAVE PAPERWORK FROM CHAMPION FORD, CONFIRMING THAT THE SEAT BELT IS BROKEN DATED 4/6/2013. BUT THE FEMALE SERVICE WRITER CONVENIENTLY LOST MY PAPER WORK FOR THE ORIGINAL SEAT BELT LATCH FROM 2012. ALSO SEARCHING NET BRINGS UP OVER 23,000 REPORTED ISSUES WITH 2002 WINDSTAR SEAT BELTS. WHY HAS THERE BEEN NO RECALL ON THE 2002 WINDSTAR AS THERE WAS WITH THE 2001. ITS NOT FAIR THAT I SHOULD HAVE TO PAY $233.43 EVERY 3 MONTHS TO THE FORD DEALER TO HAVE A WORKING SEAT BELT. CLEARLY THIS IS A SAFETY AND MANUFACTURING DEFECT.. ITS UNREASONABLE TO MAKE ME DECIDE IF I FEEL SAFER HUNCHED OVER IN MY ELECTRIC WHEELCHAIR IN THE REAR OF MY VAN ONLY BELTED INTO THE WHEELCHAIRS SAFETY BELT HAVING TO HOPE THAT IT DOESN'T FLIP OVER SQUISH ME DURING AN ACCIDENT OR IF I WOULD RATHER BE EJECTED THRU THE FRONT WINDSHIELD!! HOW CAN I BE ASKED TO PUT MY LIFE AT RISK EVERY TIME I GET INTO THE VAN!! I ALWAYS THOUGHT THAT SEAT BELTS WERE THE MOST IMPORTANT SAFETY FEATURE IN A VEHICLE. HOW CAN THIS BE ALLOWED TO CONTINUE? I THANK YOU IN ADVANCE FOR YOUR PROMPT ATTENTION TO THIS MATTER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
2002 FORD WINDSTAR WITH INOPERABLE CRUISE CONTROL, ODOMETER, A/C TEMP. CONTROL, ABS LIGHT REMAINS ON AND OTHER RELATED ELECTRICAL MALFUNCTIONS. VEHICLE IS LEAKING BRAKE FLUID AND I HAVE NO DOUBT I'M EXPERIENCING THE SAME PROBLEM THOUSANDS OF OTHER WINDSTAR OWNERS ARE WITH A CONTAMINATED "BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH". IS FORD TAKING RESPONSIBILITY FOR THIS MANUFACTURING DEFECT AND PROVIDING A FIX - WITHOUT CHARGE??? *TR
2 TIMES OVER THE PAST 3 YEARS WE HAVE TURNED ON THE AIR CONDITIONER IN OUR 2002 WINDSTAR AND THE CAR HAS LOST POWER AND STALLED ON THE HIGHWAY. THE COMPRESSOR FAILED AND SEEMED TO SEIZE CAUSING SIGNIFICANT LOSS OF POWER AND THE CAR TO STALL WHILE ON THE HIGHWAY. THIS IS THE SECOND TIME AND EACH TIME THE AIR CONDITIONING SYSTEM NEEDED TO BE REPLACED. THE FIRST TIME IT HAPPENED THE REPAIR WAS COVERED UNDER WARRANTY BUT THIS TIME THE REPAIR COST MORE THAN $1100. THE FAILURE CAUSED A LOSS OF POWER IN THE CAR AND CAUSED THE ENGINE TO STALL, THE STEERING WAS STIFF AND BRAKES BECAME DIFFICULT DUE TO LOSE OF ENGINE POWER. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .