Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Aug 4, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,353 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2002 Ford Windstar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming fuel system
Shown in the owner’s own words, exactly as filed
Fuel system
Filed Aug 4, 2014
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 9/4/14*CN UPDATED 12/18/2014 *JS
NHTSA ID
10618774
Incident
May 14, 2013
Mileage
79,000 mi
Fuel system
Filed Jul 16, 2012
DURING FUELING THE VEHICLE THE FUEL SPILLS OUT OF THE FILLER NECK AND SPRAYS ALL OVER THE CAR AND GROUND. THE TROUBLE SEEMS TO BE IN A TANK VENT HOSE PROBLEM. THIS SEEMS LIKE IT CREATES A FIRE AND HEALTH/SAFETY PROBLEM. *TR
NHTSA ID
10465769
Incident
Jun 1, 2012
Mileage
56,000 mi
Fuel systemSuspension
Filed Feb 29, 2012
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED RUST ALONG THE FILLER PIPE ON THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS NOT INFORMED WHAT WAS CAUSING THE FAILURE AND THE VEHICLE WAS NOT SERVICED. IN ADDITION, WHILE TRAVELING 30 MPH, THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE WOULD BEGIN TO SWAY LEFT TO RIGHT. MOMENTS LATER, THE REAR OF THE VEHICLE HAD ALSO BEGUN TO SWAY FROM LEFT TO RIGHT. THE CONTACT EXAMINED THE VEHICLE AND DISCOVERED THAT THE FRONT TORSION BARS WERE HANGING OFF OF THE VEHICLE AND THE REAR AXLE WAS PARTIALLY SEPARATE. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER NOR REPAIRED. THE CURRENT MILEAGE WAS 100,000 AND THE FAILURE MILEAGE WAS 65,000.
NHTSA ID
10449724
Incident
May 17, 2007
Mileage
65,000 mi
Fuel system
Filed Feb 23, 2012
ENGINE LIGHT CAME ON, UNABLE TO PUMP GAS, GAS BLOW BACK WHEN ATTEMPTING TO FILL, TAKES SEVERAL MINUTES AND ATTEMPTS TO FILL TANK. HAVE TAKEN IT TO SEVERAL SHOPS UNABLE TO FIND PROBLEM, ENGINE LIGHT CLAIMS TO BE BLEEDING PROBLEM, HAVE DROPPED TANK, CHANGED FILL VALVE, FUEL FILTER, FUEL PUMP, 3 FUEL CAPS AND STILL HAVE ISSUE. *TR
NHTSA ID
10449100
Incident
Sep 17, 2008
Mileage
95,000 mi
Fuel system
Filed Oct 11, 2011
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE REFUELING, FUEL BEGAN TO SPILL OUT FROM THE FILLER NECK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL PUMP WAS REPLACED. THE FAILURE CONTINUED WHENEVER THE VEHICLE WAS REFUELED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
NHTSA ID
10429462
Incident
Apr 1, 2011
Mileage
140,000 mi
EngineFuel system
Filed May 26, 2011
Fire reported1 injury reported
2002 FORD WINDSTAR MINI VAN. CONSUMER STATES AFTER FILLING UP THE TANK AND TURNING ON THE IGNITION, FLAMES FLEW UP AND AFTER PUTTING WATER ON IT THERE WAS A FLASH FIRE AND EXPLOSION *TGW
NHTSA ID
10403444
Incident
May 2, 2011
ElectricalFuel system
Filed Apr 25, 2011
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBERS: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD) AND NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE CONTACT STATED THAT THE IT TOOK OVER EIGHT MONTHS TO PERFORM THE REPAIRS AND THE VEHICLE BECAME INOPERABLE AFTER REPAIRS. THE DEALER STATED THAT THE BATTERY AND FUEL PUMP HAD BECOME DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 193,000.
NHTSA ID
10397374
Incident
Sep 5, 2010
Mileage
193,000 mi
BrakesEngineFuel system+1 more
Filed Dec 23, 2010
2002 FORD WINDSTAR LX. CONSUMER STATES PROBLEM WITH BRAKE SYSTEM *TGW THE CONSUMER STATED THE FRONT WHEEL BEARINGS, ENGINE GASKET AND FUEL INJECTOR NEEDED TO BE REPLACED. THE ABS LIGHT ILLUMINATED. *JB
NHTSA ID
10372791
Incident
Dec 1, 2010
Fuel system
Filed May 18, 2010
EVERYTIME I FEEL MY GAS TANK UP IT SPITS GAS OUT AT ME. I CRINGE AT THE THOUGHT OF PUMPING GAS. I LET IT GO PRETTY LOW BEFORE RESORTING TO A GAS SHOWER. AS SOON AS I START PUMPING (S L O W L Y) IT WILL START IMMEDIATELY. THERE'S MORE GAS ON THE GROUND THEN IN MY TANK! SO PATHETIC! *TR
NHTSA ID
10330951
Incident
Jan 1, 2004
Fuel system
Filed Jul 30, 2009
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHENEVER THE ENGINE WAS RUNNING AND THE TEMPERATURE IS VERY HIGH, THE CONTACT CAN SMELL GASOLINE INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 65,552 AND FAILURE MILEAGE WAS 48,000. UPDATED 08/31/09 *BF
NHTSA ID
10278781
Incident
Jul 20, 2006
Mileage
48,000 mi
Fuel system
Filed Feb 2, 2009
CEL CAME ON..BLEW 02 SENSOR CODE. REPLACED. FEW DAYS LATER CEL CAME BACK ON NOW WITH P0171 AND P0174 CODES. THIS IS A MASSIVE KNOW PROBLEM FROM DOING AN INTERNET SEARCH AND ALSO SEARCHING THIS SITE EVEN UNDER OTHER WINDSTAR YEARS. THIS IS A VERY COSTLY EXPENSIVE AND SEEMS TO BE QUITE INVOLVED AND THERE NEEDS TO BE A RECALL ON THIS. *TR
NHTSA ID
10257130
Incident
Dec 18, 2008
Mileage
60,000 mi
EngineFuel system
Filed Nov 10, 2008
2002 FORD WINDSTAR. ENGINE WARNING LIGHT COMES ON. TEST METER SHOWS LEAN CONDITION IN BANK 1 & 2. RESETTING THE MIL LIGHT WILL WORK FOR A FEW DAYS, THEN WARNING LIGHT COMES ON AGAIN. ENGINE RUNS WELL, NO NOTICEABLE PROBLEMS IN DRIVING. THIS HAS HAPPENED FOR AT LEAST 20,000 MILES. *TR
NHTSA ID
10248275
Incident
Nov 9, 2008
Mileage
45,000 mi
EngineFuel system
Filed Jan 30, 2008
GETTING LEAN CODE P0171 AND P0174. DEALER ANALYZED AND FROM WHAT I CAN TELL IT'S TSB 03-16-1 (NHTSA SB# 16920) I HAVE SEARCHED THE INTERNET (AS YOU CAN) AND IT'S A WIDESPREAD PROBLEM (I KNOW 2 OTHER PEOPLE PERSONALLY WHO MAY HAVE IT). IT IS MY BELIEF THAT THERE SHOULD HAVE BEEN (OR SHOULD BE) A RECALL ON THIS DEFECT. IN MY CASE, THE VAN WILL LOSE RPM'S, THEN "REV" UP ON COLD STARTUP. WHEN IT DOES THIS, THE VAN EXECUTES A "JERKING" MOTION WHICH TO ME COULD BE DANGEROUS. IN OTHER CASES, IT WILL STALL OR NEARLY STALL AT TRAFFIC LIGHTS. *TR
NHTSA ID
10216496
Incident
Jan 15, 2008
Mileage
25,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own