RoadVitals

2014 Freightliner M2

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 22, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest May 14, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2014 Freightliner M2, most frequently naming the driver assistance category. 11 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 136 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

May 14, 2019
741 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
The remedy: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
Daimler Trucks North America LLCManufacturer number FL-815View on NHTSA.gov

EQUIPMENT

Feb 5, 2018
66 units potentially affected
The defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2015-2016 Inferno and International 4400, 2013-2016 Igniter, 2014-2017 Cinder and Freightliner M2 106, 2013-2014 Ember and 2013-2017 Kenworth T370 fire-fighting vehicles, equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
The risk: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
The remedy: Ferrara will notify owners, and Ferrara certified dealers or technicians will replace the relief valve retaining ring with one that is stainless steel, free of charge. The recall began on February 12, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.
Ferrara Fire Apparatus, Inc.View on NHTSA.gov

EQUIPMENT

Nov 20, 2017
298 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
The risk: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
The remedy: E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.
E-One IncorporatedView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA16001ClosedEngineering Analysis

CNG Fuel System Integrity

Opened Feb 3, 2016
Closed Sep 10, 2021

The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent with certain other manufacturers of CNG vehicles and related items of motor vehicle equipment, and in accordance with standards in effect at the time of manufacture. Since the subject incident, new and revised industry standards have advanced CNG fuel system and fuel container integrity and safety. In 2019, NHTSA noted an extremely low failure rate of CNG fuel containers, in a notice of proposed rulemaking (NPRM) to amend the visual inspection labeling requirement in FMVSS 304. NHTSA also entered a strategic partnership project (SPP) with the National Renewable Energy Laboratory (NREL) to assess fuel system and fuel container integrity requirements in an effort to update FMVSS Nos. 303 and 304. In NREL's report, they provided several considerations that reflect minimum safety standards, as well as industry best practices, to harmonize applicable light-, medium-, and heavy-duty natural gas and propane fuel vehicle codes and standards.Given these activities and the low rate of CNG fuel container ruptures in general, and the lack of other incidents among the subject vehicle population, indicating a lack of a safety defect trend, NHTSA is closing this investigation. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Please see the Engineering Analysis closing report for more information.

FUEL SYSTEM, OTHER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Apr 22, 2015
Crash reported

I HAVE TWO 'GRIPES' ABOUT CRUISE CONTROL: 1. THE LACK OF A 'CRASH SWITCH' TO DUMP THE CRUISE CONTROL AGGRAVATED AN ACCIDENT I RECENTLY HAD IN A TRUCK. I REMEMBER YEARS AGO INSTALLING CC IN A CAR, AND THERE WAS A MERCURY SWITCH TO DUMP THE CRUISE CONTROL IF THE CAR WERE IN AN ACCIDENT. OCCASIONALLY, THERE WAS A FALSE DUMP ON A BUMP, BUT IT JUST SERVED TO REMIND ME THE SAFETY FEATURE WAS WORKING! 2. IN AN AUTO WITH AUTOMATIC AND SELECTIVE SPORT SHIFT, THE CRUISE CONTROL DOESN'T DISENGAGE WHEN THE SHIFT LEVER IS MOVED. IN A MANUAL CAR, THE CC WOULD BE DISENGAGED WHEN DEPRESSING THE CLUTCH. I HAVE BEEN SURPRISED WHEN DOWNSHIFTING FOR A HIGHWAY EXIT, TO FIND THE CAR HOLDING SPEED AT THE REDUCED GEAR! AT 88FPS (30 YARDS/SEC) THIS DOESN'T LEAVE MUCH TIME TO RECOGNIZE THE PROBLEM AND DISENGAGE THE CC MANUALLY OR BY A TAP ON THE BRAKES BEFORE ARRIVING AT THE EXIT WITH EXCESS SPEED. I RELY ON CC TO HELP ME AVOID SPEEDING AND TO ACCLIMATE ME TO A CHANGE IN SPEED LIMIT. THE TWO GRIPES ABOVE ARE REAL, AND THEY ARE PERVASIVE IN THE AUTOMOTIVE/TRUCK INDUSTRY! HOW ABOUT A FIX? *TR

NHTSA ID
10712330
Incident
Feb 17, 2015

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TechTalk8119

ELECTRICAL SYSTEM; EXTERIOR LIGHTING

Tech Talk discussion on M2 brake lights staying on all the time.

TT8745

POWER TRAIN

Notice concerning Freightliner Service Bulletin 20-086

0611-19

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump

18SP726Rev

EQUIPMENT; FUEL SYSTEM, DIESEL

This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

19-008WI

EQUIPMENT

Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.

18SP725Rev

ENGINE; EQUIPMENT; FUEL SYSTEM, DIESEL

This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner M2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2024020
2023020
2022310
2021720
2020020
2019110
2018040
2017160
2016260
20151120
2014Viewing1111
2013180
2012290
20110172
20101171
20093151
20081100
2007271
2006350
2005020
2004000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.