RoadVitals

2017 Freightliner M2

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 28, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Jul 13, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Freightliner M2, most frequently naming the powertrain (other) category. 6 safety recalls have been issued covering this model year; and 91 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Jul 13, 2021
1 units potentially affected
The defect: Summit Bodyworks is recalling one 2017 Freightliner M2-106 vehicle. The all-in-one rear LED lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, this vehicle fails to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
The remedy: Summit Bodyworks will notify the owner, and provide instructions on how to obtain a filter kit from the light manufacturer, free of charge. The owner notification letter were mailed on September 15, 2021. Owners may contact Summit Bodyworks' customer service at 1-303-348-2681.
Summit BodyworksManufacturer number NRView on NHTSA.gov

EXTERIOR LIGHTING

Jun 24, 2021
89 units potentially affected
The defect: Mickey Truck Bodies, Inc. (Mickey Truck) is recalling certain 2017 Freightliner M2, M2-106, International 4300, and 2018 Peterbilt 220 vehicles equipped with certain model lift gates that contain a license plate kit with part number 298872-01. The light kit does not properly illuminate the license plate, shining rearward, instead of downward as intended.
The risk: The improper lighting may confuse other drivers on the road, increasing the risk of a crash.
The remedy: Dealers will provide a replacement license plate kit, free of charge. Owner notification letters were mailed on July 10, 2021. Owners may contact Mickey Truck customer service at 1-336-888-2291.
Mickey Truck Bodies, Inc.View on NHTSA.gov

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

May 14, 2019
741 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
The remedy: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
Daimler Trucks North America LLCManufacturer number FL-815View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Jan 28, 2025

The contact called on behalf of the owner of a 2017 Freightliner M2. The contact stated while driving 15 MPH, the vehicle lost automotive power and slammed into gear. The vehicle returned to normal functionality and the contact was able to pull over to the side of the road. The message "Range Motion Detected" was displayed on the instrument panel. The contact continued driving slowly. An independent mechanic went to the workplace to diagnose the vehicle. The contact was informed that the retaining clip had failed, causing the hose to pop out and transmission fluid to leak. The vehicle was repaired but the failure persisted. The contact stated the vehicle failed to shift into reverse(R) or drive(D). The manufacturer was not notified of the failure. The vehicle remained at the workplace and had not been driven since the failure. The failure mileage was approximately 180,000.

NHTSA ID
11639126
Incident
Dec 17, 2024
Mileage
180,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TT8745

POWER TRAIN

Notice concerning Freightliner Service Bulletin 20-086

CAL80KSIFRAME

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Customer Advisory Letter for 80KSI Frame Reinforcement Installation for certain vehicles equipped with 80KSI frame rails and Airliner 21,000LB rear suspensions.

0611-19

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump

18SP726Rev

EQUIPMENT; FUEL SYSTEM, DIESEL

This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

19-008WI

EQUIPMENT

Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.

18SP725Rev

ENGINE; EQUIPMENT; FUEL SYSTEM, DIESEL

This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner M2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2024020
2023020
2022310
2021720
2020020
2019110
2018040
2017Viewing160
2016260
20151120
20141111
2013180
2012290
20110172
20101171
20093151
20081100
2007271
2006350
2005020
2004000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.