RoadVitals

2023 Freightliner M2

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 1, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Freightliner M2. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V537000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Aug 1, 2023
205 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner M2 vehicles. The driveshafts can break under certain loading conditions.
The risk: A broken driveshaft can separate and cause a loss of drive power, increasing the risk of a crash.
The remedy: Dealers will replace the driveshafts, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL980.
Daimler Trucks North America, LLCManufacturer number FL980View on NHTSA.gov
23V238000

STEERING:LINKAGES:TIE ROD ASSEMBLY

Apr 4, 2023
306 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
The risk: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
The remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Daimler Trucks North America, LLCManufacturer number FL970View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Freightliner M2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2024020—
2023Viewing020—
2022310—
2021720—
2020020—
2019110—
2018040—
2017160—
2016260—
20151120—
20141111—
2013180—
2012290—
20110172—
20101171—
20093151—
20081100—
2007271—
2006350—
2005020—
2004000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.