RoadVitals

2002 Georgie Boy Cruise Air

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 11, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Feb 4, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 Georgie Boy Cruise Air, most frequently naming the body & structure and tires & wheels categories. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure375.0%
  • Tires & wheels125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V065000

EQUIPMENT

Feb 4, 2011
888 units potentially affected
The defect: COACHMEN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: COACHMEN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
COACHMEN RV COMPANY, LLCView on NHTSA.gov
09V289000

EQUIPMENT

Jul 23, 2009
932 units potentially affected
The defect: COACHMEN IS RECALLING 932 MODEL YEAR (MY) 1999-2003 GEORGIE BOY CRUISE MASTER, MY 2000-2002 MAVERICK AND PURSUIT, MY 2000 & 2002 CRUISE AIR AND MY 2001-2002 SUITE MOTORHOMES EQUIPPED WITH NORCOLD MODEL 1200LRIM REFRIGERATORS, MANUFACTURED FROM MARCH 1, 2001 TO DECEMBER 31, 2002, WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.
The risk: IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
The remedy: COACHMEN IS WORKING WITH NORCOLD AND NORCOLD WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE (PLEASE SEE 09E-027). OWNERS MAY CONTACT NORCOLD'S RECALL CENTER AT 1-800-767-9101.
COACHMEN RV COMPANY, LLCView on NHTSA.gov
03V374000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 14, 2003
664 units potentially affected
The defect: ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-877-876-9024.
GEORGIE BOY MFG., LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Dec 11, 2007

TL*THE CONTACT OWNS A 2002 GEORGIE BOY CRUISE AIR XL. THE CONTACT STATED THE FLOOR WAS DEFECTIVE. THE FAILURE WAS NOTICED WHILE DRIVING 55 MPH. THE MANUFACTURER FAILED TO SEAL THE METAL SEAM THAT CAUSED WATER TO SPRAY FROM THE TIRES AND INTO THE SUB FLOOR, WHICH CAUSED DETERIORATION. THE CONTACT REQUESTED AN EXTENDED WARRANTY AND THE DEALER REFUSED. THE PURCHASE DATE, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 36,000 AND FAILURE MILEAGE WAS APPROXIMATELY 34,000. UPDATED 03-05-08 *BF THE CONSUMER STATED THE FLOOR FAILED DUE TO INCORRECTLY SEALING. THE CONSUMER STATED WATER LEAKED ONTO THE FLOOR WHICH CAUSED IT TO BECOME SOFT.

NHTSA ID
10211439
Incident
Dec 21, 2006
Mileage
34,000 mi
Body & structureTires & wheels
Filed May 15, 2006

THIS COMPLIANT IS AGAINST GEORGIE BOY MFG. CONSTRUCTION OF MOTOR HOME WITH A UVW OVER 1000 LBS HEAVER THEN THE RATINGS SPECIFIED ON VEHICLE INFORMATION POSTED IN UNIT. THE UNIT 2002 CRUISE AIR. HAS A UVW POSTED @21600 LBS WITH A CCC 2964 LBS. THE ACTUAL UVW WEIGHT 22660 LBS. AFTER SPEAKING WITH GEORGIE BOY ABOUT THE WEIGHT AND THE INFORMATION POSTED THEY STATED THAT THE THE UNIT IS OVER THE UVW DUE TO OPTIONAL EQUIPMENT THAT IS FACTORY INSTALLED. THIS EQUIPMENT INSTALLED ADDED TO THE UVW AS BUILT. GEORGIE BOY FAILED TO INCLUDE THE ADDITIONAL WEIGHT TO THE UVW. THIS WEIGHT REDUCED THE CCC AND ALSO ADDED TO THE FAILURE OF A TIRE DUE TO OVER LOADING. THE SIZE AND CAPACITY TIRE INSTALLED FAIL TO MEET THE LOAD REQUIRMENTS OF THE MOTOR HOME INTENT. THIS RESULTED IN A BLOW OUT ON A REAR TIRE. AFTER REPLACEING FOUR REAR TIRES WITH IDENICAL WEIGHT RATINGS AS MANUFACTURE AS ORIGINAL EQUIPMENT AND CONTACTING MICHELIN ONLY TO DETERMINE THE CAUSE TO BE OVERLOADING. WHEN THIS VEHICLE WAS MANUFACTURED WITH FACTORY ADDITIONS AND ALTERATIONS THAT INCREACED THE STANDARD UVW THE TIRE SIZE AND RATING WERE NOT TAKEN INTO CONSIDERATION. ALSO THE ADDITIONAL WEIGHT IS NOT INCLUDED ON THE VEHICLE INFORMATION STICKER POSTED NEAR THE DRIVER'S SIDE FRONT WINDOW.THIS LABEL PROVIDES SPECIFIC WEIGHT IMFORMATION FOR YOUR MOTOR HOME AS A GUIDELINE FOR YOU TO DETERMINE THE LOAD CARRYING CAPABILITIES TO SAFELY OPERATE YOUR MOTOR HOME. AS STATED IN THEIR OWNERS MANUAL. BY FAILING TO INCLUDE THE ACTUAL WEIGHTS GEORGIE BOY'S CERTIFICATIONS OF CONSTRUCTION ARE MISLEADING AND FAIL TO MEET REQUIREMENTS OF ANSI CODE A119.2 FOR QUALITY AND SAFTEY. THIS UNIT SHOULD HAVE HAD A TIRE RATED AT 5070LBS MAX TIRE LOAD [ DUAL] AND NOT 4410LBS MAX TIRE LOAD. THE INCRESE IN WEIGHT EXCEEDS THE THE TIRE RATINGS WHEN THE CCC IS LESS THEN THE DESIGNED OF 26,350 BEFORE ADDING ANY WATER TO THE FRESH WATER TANK @ 108GAL . MICHELIN STATES THAT RATINGS DUE TO MANUFACTURES FAILING TO EQUIP THEM WITH THE PROPER SIZE TIRES. *NM

NHTSA ID
10157574
Incident
Apr 3, 2006
Mileage
17,800 mi
Body & structure
Filed Jun 22, 2004

WHILE DRIVING THERE WAS SEVERE VIBRATION IN THE FRONT. VEHICLE WAS TAKEN TO THE MANUFACTURER, WHO INDICATED THERE WAS A MANUFACTURER'S DEFECT INCH DIFFERENCE FROM ONE SIDE TO OTHER SIDE OF THE CHASSIS. *AK

NHTSA ID
10079619
Incident
Jun 22, 2004

Compare model years

Complaint and recall counts across every year of this model

Georgie Boy Cruise Air by model year
YearComplaintsRecallsInvestigationsIssue Index
2003130—
2002Viewing340—
2001030—
2000050—
1999030—
1998010—
1997010—
1996110—
1992010—
1973010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.