RoadVitals

2017 GMC Acadia Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Apr 19, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 701 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2017 GMC Acadia submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Apr 19, 2024

The rear knuckles have a casting defect that does not allow the lower most forward control arm bolt to be tightened fully. This causes the bolt to be 1/8” from being fully tightened. After removing the casting defect you are able to tighten the bolt fully. The bolt broke off in the knuckle causing the tire to point away from the body at a 45 degree angle. If my wife was on the interstate doing 60 when this happened it could have been life threatening but she was only doing about 10 when it snapped.

NHTSA ID
11584155
Incident
Apr 18, 2024
Suspension
Filed Apr 13, 2023

PERSISTENT GROANING AND CREAKING FROM FRONT END SUSPENSION. DEALER REPAIR SHOP COULD NOT DIAGNOSIS ISSUE HOWEVER THERE IS A REPAIR BULLETIN PUBLISHED ON THIS ISSUE AT GMREPAIRINSIGHTS.COM WHICH LEADS ME TO BELIEVE THIS IS A KNOWN DEFECT WITH THE SUSPENSION OF THIS CAR AND OTHER SIMILAR MODELS. THE DEFECT AS DESCRIBED IN THE REPAIR BULLETIN MAY LEAD TO MECHANICAL FAILURE OF IMPORTANT PART OF SUSPENSION WHICH COULD LEAD TO INJURIES OR HARM TO OTHER DRIVERS. I SCHEDULED A SERVICE APPOINTMENT ON 12.28.2022 AND THE DEALER COULD NOT IDENTIFY THE SOURCE OF THE PROBLEM.

NHTSA ID
11516889
Incident
Nov 12, 2022
SteeringSuspension
Filed Apr 22, 2022

The vehicle makes a clunk and pop noise when making turns and upon acceleration and deceleration. Both dealer and repair shop could not visually locate the problem after checking. Suggested the problem was internal. Vehicle purchased March 2022 with 63,500 miles.

NHTSA ID
11461806
Incident
Apr 1, 2022
EnginePowertrain (other)Suspension
Filed Feb 12, 2020

SHIFT TO PARK PROBLEM, THE DEALER TRIED FIXING IT 3 TIMES NOW AND HAVING A PROBLEM WITH THE WHEEL. WHEN SOMETIMES TURNING THE CAR. I CAN FEEL SOMETHING IS LIKE STOCK ON TGE WHEEL MAKING ME FEEL LIKE THE WHEEL IS GONNA GET OFF. I TRUED CONTACTING THE DEALER AND CHEVY OFFICE FOR A BUYBACK BUT THEY AREN'T APPROVING IT COS THEY SAID I DONT HAVE ENOUGH REASON FOR THEM TO APPROVE IT. EVEN THO I KEEP TELLING THEM I AM NOT GONNA WAIT FOR ANYTHING BAD TO HAPPEN SINCE I HAVE A 5 MONTH OLD BABY WITH ME. TGE OBLY THING THEY SUGGESTING IS HAVING IT CHECKED. AND THAT'S IT.

NHTSA ID
11308842
Incident
Nov 19, 2019
BrakesSuspension
Filed Nov 24, 2018

WAS FOUND BRAKE FLUID IN THE BRAKE BOOSTER VACUUM HOSE AND BRAKE BOOSTER IS LEAKING FROM MASTER CYLINDER AND BEING DRAWN INTO THE BRAKE BOOSTER .

NHTSA ID
11153553
Incident
Nov 7, 2018
Powertrain (other)Suspension
Filed Aug 9, 2018

PLACED THE VEHICLE IN PARK, IT WAS STATIONARY AND IT ROLLED FORWARD. MESSAGE IN THE INFO CENTER SAID "SHIFT TO PARK". I WAS PARKING IN A MALL PARKING LOT.THIS HAS OCCURRED 5 TIMES. I CAN PUSH THE GEARSHIFT BACK AND FORTH AND THEN IT CAN BE TURNED OFF AND THE MESSAGE WILL DISAPPEAR. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THEY ARE WAITING ON GM TO SEE WHAT CAN BE DONE. IT MAKES A SOUND WHEN IN MOTION AT SLOW SPEEDS ON A CITY STREET LIKE THE BACK NEEDS SHOCKS. IT SEEMS TO BOUNCE MORE THAN IT SHOULD.

NHTSA ID
11118730
Incident
Jul 5, 2018
Mileage
21,000 mi
Powertrain (other)Suspension
Filed May 8, 2017

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION HESITATED TO SHIFT GEARS AND THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED GMC RECALL NUMBER 17109 (REAR DIFFERENTIAL CLUTCH CONTROL MODULE). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTS AND THE MOTOR MOUNT NEEDED TO BE REPLACED. ADDITIONALLY, FIELD TESTERS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE MANUFACTURER STATED THAT THE VEHICLE WAS OPERABLE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.

NHTSA ID
10984251
Incident
Apr 11, 2017
Mileage
209,000 mi
SteeringSuspension
Filed Mar 17, 2017

LESS THAN 30 DAYS OF TAKING POSSESSION OF THE VEHICLE BRAND NEW, WE NOTED A WHINE WHEN YOU TURNED THE STEERING WHEEL. WE BROUGHT THE VEH IN TO DEALERSHP AND IT WAS REPORTED THE AIRBAG COIL WAS WRAPPED AROUND STEERING COLUMN CAUSING THE NOISE. THE COIL WAS REPLACED AND VEH RETURNED TO ME. WITHIN 24 HOURS THE NOISE RETURNED. THIS TIME THEY DETERMINED IT WAS THE FRONT LEFT STRUT AND REPLACED. A BRAND NEW VEHICLE SHOULD NOT NEED A NEW STRUT. DEALERSHIP SAID THEY HAD ANOTHER ACADIA IN FOR SAME PROBLEM

NHTSA ID
10966625
Incident
Feb 4, 2017
Mileage
800 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .