2006 GMC Envoy 360

On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement of the master power window switch, which GM refers to as a driver door module (DDM). At the same time, GM implemented a special coverage program to replace failed DDMs for vehicles registered outside of these states. ODI was not satisfied with GM's exclusion of non-salt belt vehicles and continued its investigation. On June 13, 2013, GM submitted a related recall notification (13V-248) to reclassify the initial special coverage program into a safety recall for vehicles that were not previously repaired under special coverage.The Office of Defects Investigation (ODI) opened Engineering Analysis EA12-004 on June 11, 2012 to further investigate allegations of DDM thermal incidents in model year (MY) 2006-2007 Chevrolet Trailblazer vehicles. Thermal incidents involve cases where fire-related events such as smoke and melt are present. ODI has received 170 reports alleging a thermal event occurred. Complainants stated that the DDM melted and in some cases produced odor and/or smoke. Fourteen of these incidents led to a fire where visible flames were reported or the damage extended significantly beyond the DDM. In addition to the 170 reports listed above, ODI received 63 reports alleging the DDM acted erratically or became inoperative. In response to ODI's Information Request (IR), GM provided 619 unique consumer complaints that related to the alleged problem. Seventy-seven of those reports led to a fire with flame, and 4 reported injuries of smoke inhalation and/or slight burns from contact with hot switches. GM also submitted 20,400 warranty claims for replacement of the DDM, most of which involved inoperative switches. The problem condition is caused by fluids, such as rain water, entering the driver's door module and subsequently causing corrosion that could result in an electrical short in the printed circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. However, the electrical short may also cause overheating that could melt components of the door module, producing odor, smoke or in some cases fire with flame. The circuit board was redesigned and GM implemented the new design into vehicle production on May 14, 2007. All failures cited above occurred in vehicles produced before this build date (i.e., with the original design DDM). GM also reported that all MY 2006-2007 GMT360/370 platform vehicles and MY 2005 SAAB 9-7x vehicles utilized the same DDM and therefore ODI expanded the subject population to include these vehicles.This investigation is closed on the basis of GM's announcement of safety recalls 12V-406 and 13V-248. The ODI complaints cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, see the attached list for ODI numbers.

The office of defects investigations (ODI) analyzed complaint data provided by General Motors (GM) as well as complaints submitted to ODI from consumers.In total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.General Motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.Most of the complaints indicated an empty fuel gauge reading after filling the tank.Less than 10 percent of theODI complaints involved an engine stall incident.During this investigation, GM developed a remedy procedure and issued special coverage bulletin instructing dealers to install a new design fuel level sensor.The bulletin was sent to dealers on August 10, 2011 and the owner letter mailing began on August 15, 2011.See the investigative file for copies of GM's bulletin and owner letter.This preliminary evaluation is closed.

The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.

TRANSMISSION REPLACED TWO TIMES IN TWO YEARS

NHTSA ID

11120763

Incident

Aug 17, 2018

GAS SENDING UNIT/FUEL PUMP LINES ROT OUT DUE TO CORROSION AND SPRAY GASOLINE ALL OVER THE UNDERSIDE OF VEHICLE. THE VEHICLE MIGHT STALL BUT OFTEN TIMES IT KEEPS RUNNING, ALL WHILE SPRAYING GASOLINE ALL OVER THE PLACE. THIS ONE DOES NOT EVEN TRIP A CHECK ENGINE LIGHT WHILE RUNNING IN THIS CONDITION. THE ONLY WARNING WAS THE SMELL OF GASOLINE- SOME PEOPLE DO NOT HAVE A SENSE OF SMELL, AND THIS COULD HAVE BEEN VERY DANGEROUS. THIS IS A FIRE WAITING TO HAPPEN. THIS CORROSION ISSUE IS KNOWN TO GM, WHY IS THIS NOT A SAFETY RECALL? THIS LET LOOSE ON MY SISTER IN-LAW WHILE DRIVING, IT COULD HAVE RESULTED IN EXPLOSION OR SERIOUS FIRE. GM KNOWS THAT THESE ROT OUT PREMATURELY DUE TO POOR MATERIALS AND COMBINED WITH ROAD SALT AND ENVIRONMENTAL EFFECTS IN SNOW STATES. THIS VEHICLE ALSO SUFFERS FROM THE DRIVER DOOR SWITCH FOR DOOR LOCKS AND WINDOWS NOT ALWAYS WORKING, DUE TO SHORTING OUT FROM WATER...AGAIN A KNOWN ISSUE WITH "SOME" UNITS OF THIS YEAR, BUT THIS HAS NOT BEEN RECALLED ON THIS PARTICULAR "UNIT" YET. SOME OF THESE HAVE SHORTED OUT AND CAUSED FIRES- COMBINED WITH THE LEAKY GAS SENDING UNITS, THIS IS A SERIOUS SAFETY HAZARD. DO NOT PARK THIS VEHICLE IN A GARAGE- A FIRE WAITING TO HAPPEN...COME ON- MAKE GM TAKE CARE OF THESE PROBLEMS BEFORE SOMEONE GETS KILLED. THIS TRUCK WAS AT A DEALER FOR THE FUEL LEAK, THEY TOLD HER IT NEEDS A SENDER UNIT AND A BUNCH OF OTHER THINGS THAT HAVE FAILED ON THIS POORLY BUILT TRUCK, WHICH INCLUDE WHEEL BEARINGS, ABS SENSORS. STEERING WHEEL SENSOR (? REALLY) INOP DOOR LOCKS, LEAKING FUEL, WATER PUMP LEAKING, FAILING HEADLIGHTS- THAT WORK WHEN THEY WANT, AND A WHOLE BUNCH OF OTHER REPAIRS. THIS FUEL AND ELECTRICAL ISSUE(S) SHOULD BE IMMEDIATELY RECALLED. THIS IS AFFECTING A LOT OF PEOPLE WHO LIVE IN THE NORTHERN STATES WITH SNOW AND SALT ON THE ROADWAYS.

NHTSA ID

10821163

Incident

Jan 5, 2016

Mileage

119,000 mi

TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10820529

Incident

Jul 16, 2015

TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH , THE HEADLIGHTS FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS HAD MELTED WHICH CAUSED A FAILURE IN THE FUSE PANEL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID

10810127

Incident

Nov 30, 2015

Mileage

150,000 mi

TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE LOW BEAM HEAD LAMPS FAILED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT CONSTANTLY HAD TO USE THE HIGH BEAMS EACH TIME THE FAILURE RECURRED. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL TO REPAIR THE HDMI FAILURE. THE DEALER INDICATED THAT THEY WERE UNABLE TO PROVIDE A PERMANENT REMEDY AND THAT THEY COULD ONLY PROVIDE AN INTERIM REPAIR. THE CONTACT NOTIFIED THE MANUFACTURER AND THEY WERE UNABLE TO PROVIDE A PERMANENT REMEDY TO REPAIR THE CONDITION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10808755

Incident

Jan 12, 2015

TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE HEAD LAMPS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT HAD TO TURN ON THE HIGH BEAMS IN ORDER TO SEE THE ROAD. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

NHTSA ID

10781904

Incident

Oct 11, 2015

Mileage

118,000 mi

TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. WHILE DRIVING 60 MPH, THE SERVICE AIR BAG MESSAGE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DRIVER SEAT BELT RETRACTOR PRETENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

NHTSA ID

10713642

Incident

Apr 7, 2015

Mileage

163,000 mi

TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT THAT WAS PROGRESSING AND CAUSED THE HEADLIGHTS TO FLICKER FOR THE LOW BEAMS, HIGH BEAMS, AND THE DAYTIME RUNNING LAMPS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE DIMMER SWITCH, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10684253

Incident

May 5, 2014

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.