2004 GMC Envoy Xl Owner Complaints

The contact owns a 2004 GMC Envoy XL. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed, and the vehicle stalled. Additionally, the vehicle failed to restart, with several unknown warning lights illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and suggested that the vehicle be inspected by a local dealer. The failure mileage was unknown.

NHTSA ID

11517086

Incident

Apr 14, 2023

I WAS DRIVING BACK HOME, PULLED IN MY DRIVEWAY, PUT THE VEHICLE IN PARK AND WHEN I RELEASED THE BRAKE PEDAL THE VEHICLE JUMPED AND TOOK OFF IN REVERSE. I MISSED HITTING MY WIFE BY INCHES. I STOPPED AND RESTARTED THE VEHICLE. IT WOULD NOT START. I TRIED TO PUSH THE BUTTON ON THE SHIFTER.I INTERNET SEARCHED IT WAS SAID TO BE THE LOCKOUT DEVISE. I INSPECTED THE TRANS AND FOUND THE CABLE THAT COME FROM THE SHIFTER TO THE TRANS WAS OFF AND TRANS BRACKET WAS WORN FROM USE. IF IT HAPPENED IN A PARKING LOT I COULD HAVE HIT SOMEONE OR THE VEHICLE BEHIND ME. I CONTACTED GMC NO KNOWLEDGE OF THE SAFETY PROBLEM I HAVE DESCRIBED. MY CASE FILE IS[XXX]. I TALK WITH AMY AND JUNAID AT EXT 42846. THEY TOLD ME I HAD TAKE IT TO THE DEALER FOR INSPECTION TO DETERMINE IF IT IS A DEFECT OR WEAR AND THAT THE DEALER WOULD TAKE 1 HR TO INSPECT THE VEHICLE WHICH I WOULD HAVE TO PAY FOR. I THEN CALLED 2 DEALERS LOVE CHEVROLET INVERNESS FL 34453 AND EAGLE BUICK, PONTIAC & GMC TRUCK HOMOSASSA FL. I WAS TOLD BOTH SERVICE REPS THAT THIS HAPPEN ALL THE TIME AND THEY WOULD CONFIRM THAT IT WAS DUE TO WEAR AND NOT A DEFECT. BUT IN YOU MANUAL THERE IS NO PROVISIONS TO INSPECT THE SHIFTING CABLE WITH IS A SAFETY PROBLEM WHICH GM AND THE DEALER ARE AWARE OF BUT IGNORE AND TELL YOU HAVE TO BUY A NEW CABLE FOR $75.00 INSTEAD OF SUPPLYING THE BUSHING THAT HAS BEEN WORN OUT THAT IS PRESS FIT INTO THE CABLE THE ONLY DEFECT ON THE CABLE IS THE BUSHING WHICH COST AT MOST $3.00 AND A VERY EASY FIT. I HAVE A BUICK RAINER WITH THE SAME DEFECT VIN[XXX] THE WAY IT WAS REPAIRED WAS THE SHIFT LEVER ON THE TRANS PIN WAS REMOVER AND A BOLT AND NUT WERE PUT IN PLACE OF THE OEM PIN ON SHIFTER AND IT WAS BOLTED TO THE SHIFTER END OF THE CABLE NO OEM REPAIR THIS VEHICLE WAS SOLD TO ME BY GM EAGLE BUICK. I OWN 2 GM VEHICLES WITH THE SAME SAFETY PROBLEM. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JS

NHTSA ID

11242594

Incident

Jun 27, 2013

DRIVING AT A LOW SPEED DOWN HILL ON A CITY STREET, WITH THE CAR IN THE DRIVE POSITION, THE CAR STALLED. THIS HAPPENED AGAIN DRIVING ON A FLAT SERVICE OF A PARKING LOT OF A SHOPPING CENTER. AGAIN, WITH THE CAR IN THE DRIVE POSITION GOING AT A LOW SPEED THE CAR STALLED.

NHTSA ID

11163923

Incident

Dec 18, 2018

Mileage

145,000 mi

FOUR VEHICLE ACCIDENT, #THREE VEHICLE IN LINE FROM THE FRONT. TRAVELING AT POSTED SPEED LIMIT OF 60MPH. SUDDEN HARD BRAKING, HIT IN THE FRONT & REAR OF THE VEHICLE, VEHICLE WAS CONSIDERED A TOTAL RIGHT OFF. NO AIR BAG DEPLOYMENT ON DRIVER OR PASSENGER IN FRONT SEAT! RUSH HOUR TRAFFIC ON FOUR LANE ST. HWY., DFW, TX. MARCH OF 2014.

NHTSA ID

11133420

Incident

Mar 12, 2014

Mileage

85,000 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INADVERTENTLY DECELERATED. THE CONTACT STOPPED AT A FUEL STATION AND PROCEEDED TO CHECK ALL THE FLUID LEVELS. THE CONTACT CONTINUED TO DRIVE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COULD ONLY OPERATE THE VEHICLE IN FIRST AND SECOND GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COMPLAINT NUMBER: 84441281449 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 140,395. *TT CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED WITH A REMANUFACTURED TRANSMISSION IT IS A KNOW FACT IN THE AUTOMOTIVE INDUSTRY THAT GM IS AWARE OF THE FAULTY CONSTRUCTION OF TRUCK TRANS MISSIONS. MY TRANSMISSION WAS SERVICED ABOVE AND BEYOND THE MANUFACTURED RECOMMENDATION. THE ATTACHED DOCUMENT FROM JASPER TRANSMISSION DEMONSTRATED ALL THE AREAS THAT THEY NEED TO ADDRESS BECAUSE OF ALL THE SAFETY FAILURES IN THE ORIGINAL MANUFACTURING. THE FAILURES WITHOUT NOTICE CAUSING A MAJOR SAFETY ISSUE. ENGINE-TRANSMISSION-EXCHANGE ADDRESSED THE SAME ISSUES WHEN REMANUFACTURING. SEE ATTACHED DOCUMENTS FROM JASPER TRANSMISSION AND THE PACKING SLIP OF THE PURCHASED TRANSMISSION ADVANCE AUTO INSTALLED AT THE AUTO CENTER (SEE VIN NUMBER). UPDATED 10/22/18*JB

NHTSA ID

11118061

Incident

Jul 15, 2018

Mileage

140,395 mi

TL* THE CONTACT OWNS A 2005 (NA) GMC ENVOY XL. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT WAS ABLE TO DRIVE HOME WITH THE HIGH BEAMS ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT BODY SHOP AND THE MECHANIC STATED THAT THE LOW BEAM LIGHTS NEEDED TO BE REPLACED; HOWEVER, THE CONTACT WAS NOT ADVISED AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07E014000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 129,000.

NHTSA ID

10992825

Incident

May 29, 2017

Mileage

129,000 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING VARIOUS SPEEDS, THE TURN SIGNAL INDICATORS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.

NHTSA ID

10969316

Incident

Mar 15, 2017

Mileage

184,000 mi

MY 2004 GMC ENVOY XL SLT IS LEAKING GAS AT THE GAS TANK AND THE FILLER HOSE GAS JUST RUNS DOWN THE TANK TO THE GROUND ITS A FIRE RISK

NHTSA ID

10957445

Incident

Feb 27, 2017

Mileage

105,000 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING 65 MPH, THE THIRD BRAKE LIGHT SPOILER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 12/01/16*LJ

NHTSA ID

10903040

Incident

Jun 30, 2016

Mileage

160,000 mi

I WAS DRIVING AND MY VEHICLE ON I-985 HALL COUNTY GA. MY CHECK GAGE LIGHT CAME ON AND LESS THAN 1/2 OF A MILE IT START TO SMOKE AND BURN AS SOON AS I STOPPED TURNED OF THE IGNITION. IT BURNT TO THE GROUND FROM THE ENGINE AREA TO THE INSIDE.

NHTSA ID

10888197

Incident

Jul 21, 2016

Mileage

160,000 mi

SPEEDOMETER CONTINUALLY GETS STUCK AT RANDOM MPH

NHTSA ID

10885348

Incident

Jul 6, 2016

Mileage

125,000 mi

MY 2004 GMC ENVOY XL SLT IS MAKING A RANDOM CLUNKING NOISE WHILE TURNING THE CLUNKING IS GETTING WORSE WE HAD THE UPPER BALL JOINTS CHANGED THINKING THAT WAS THE PROBLEM IT DID NOT FIX THE PROBLEM I WAS TOLD IT WAS THE STEERING RACK

NHTSA ID

10872497

Incident

Mar 9, 2016

Mileage

104,629 mi

MY GMC ENVOY WAS PARKED UNATTENDED IN MY DRIVEWAY DIRECTLY NEXT TO MY HOUSE. MY SONS AND I WERE IN THE BACKYARD PLAYING WHEN MY OLDEST SON WENT TO RETRIEVE HIS BALL FROM THE DRIVEWAY. HE CAME BACK SCREAMING MOM YOUR TRUCK IS ON FIRE.I IMMEDIATELY RAN OVER TO SEE THE TRUCK FULL OF FIRE AND SMOKE. I CALLED 911. THE TRUCK DAMAGE WAS ALREADY DONE BEFORE THE FIREFIGHTERS ARRIVED. IT APPEARED TO COME FROM THE DRIVER SIDE WINDOW AREA. AFTER DOING SOME RESEARCH I LEARNED A LOT OF GMC TRUCKS HAD RECALLS ON CERTAIN PARTS THAT COULD PUT THE VEHICLE AT RISK FOR A FOR SETTING IT'S SELF ON FIRE.I NEVER RECEIVED ANY INFORMATION ON RECALLS FOR THE WINDOW SWITCH OR WAS AWARE OF THE NATIONAL RECALL UNTIL I LOOKED INTO IT THE EVENING OF THE FIRE.I STRONGLY BELIEVE THE WINDOW SWITCH IS WHAT CAUSED THE FIRE. IT HAD TO BE A DEFECTIVE PRODUCT MADE BY THE MANUFACTURING COMPANY.

NHTSA ID

10837291

Incident

Feb 19, 2016

VEHICLE WAS TAKEN IN FOR OIL CHANGE AND I WAS ADVISED IT HAD A CRACK AT THE NECK OF FUEL TANK. UPON FURTHER RESEARCH THERE HAS BEEN A RECALL FOR THIS VERY SAME PROBLEM ON THE SAME VEHICLE. VEHICLE WAS NEVER IN A ACCIDENT OR ANYTHING THAT WOULD CAUSE THIS.

NHTSA ID

10765247

Incident

Jun 22, 2015

Mileage

122,000 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE TURNING THE IGNITION TO THE ON POSITION, THE HEADLIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT DRIVER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

NHTSA ID

10764529

Incident

Aug 14, 2013

Mileage

117,000 mi

PASSENGER WINDOW WENT DOWN WITH VEHICLE OFF. SMOKE CAME FROM INSIDE THE RIGHT FRONT DOOR PANEL. WHEN THE SMOKE CLEARED, I DISASSEMBLED THE DOOR AND FOUND THE WINDOW SWITCH WITH A LARGE HOLE BURNED IN IT. PICS AVAILABLE UPON REQUEST.

NHTSA ID

10764221

Incident

Sep 10, 2015

Mileage

199,340 mi

MY REAR PASSENGER DOOR WON'T LATCH. IT WAS OPENED AND THEN WOULDN'T LATCH AGAIN. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT IS THE LATCH ASSEMBLY. THERE IS/WAS A RECALL FOR THE EXACT PROBLEM FOR THE 2002 AND 2003 GMC ENVOY. THE LATCH IS NOT LATCHING PROPERLY ON THE REAR PASSENGER SIDE. *TR

NHTSA ID

10704531

Incident

Apr 7, 2015

Mileage

183,074 mi

AFTER FINISHING SHOPPING, I WENT TO MY CAR AND OPENED THE BACK DOOR TO PUT MY MERCHANDISE , AS SOON AS THE DOOR OPENED ABOUT 12 INCHES, THE GLASS BLEW UP AND SHATTERED EVERYWHERE. I'VE OWNED THIS SUV FOR 2 YEARS NOW AND NEVER HAD ANY ISSUE WITH THE BACK DOOR, IT WAS SHOCKING HOW A GLASS WOULD SHATTER LIKE THIS. IN ADDITION, IT IS VERY EXPENSIVE TO REPLACE THE GLASS ($500 AND UP). *TR

NHTSA ID

10703597

Incident

Apr 3, 2015

WAS DRIVING AND SERVICE ENGINE SOON AND REDUCED ENGINE POWER LOSS CAME ON. THE CAR BASICALLY STARTING SHUTTING DOWN BUT I WAS ABLE TO COAST OUT OF TRAFFIC BEFORE IT STOPPED COMPLETELY. TURN IT OFF, BACK ON SEVERAL TIMES, UNTIL THE LIGHTS WENT OFF THEN DROVE IT HOME. I'VE REPLACED THE THROTTLE BODY TWICE AND THE GAS PEDAL FOR THE SENSOR LOCATED BEHIND IT. WENT FROM HAPPENING SPORADICALLY TO ALMOST EVERYTIME I DRIVE IT. CAN'T DRIVE 3 MILES WITHOUT REDUCED ENGINE POWER LOSS COMING ON. NOW THERE'S ABOUT 155,000 MILES ON THE VEHICLE AND IT'S HAPPENING ALL THE TIME. NEEDLESS TO SAY, IT'S SITTING ON THE DRIVEWAY. I'M AWARE OTHER CUSTOMERS ARE HAVING THIS SAME ISSUE FROM READING COMMENTS ONLINE. I DON'T UNDERSTAND WHY GM HAS NOT DONE A RECALL TO FIX THE ISSUE. PERHAPS IT CAN'T BE FIXED. *TR

NHTSA ID

10702366

Incident

Dec 2, 2014

Mileage

152,000 mi

WAS PARK, WENT TO BACK UP AND FELT LIKE THERE WAS NO POWER STEERING. PS FLUID IS GOOD, BELT IS GOOD, PULLEY SEEMS FINE, NO LEAKS, BUT VERY HARD TO STEER. THIS 2004 GMC ENVOY HAS BEEN NOTHING BUT A HEADACHE....NOT TO MENTION THE SPEEDOMETER DOESN'T WORK PROPERLY EITHER. *TR

NHTSA ID

10702346

Incident

Mar 28, 2015

Mileage

135,483 mi

AS I WAS DRIVING IN CRUISE CONTROL SPEED OFF 55 MPH VEHICLE BEGIN TO MAKE A DRAGGING SOUND. AFTER STOPPING AND PLACING VEHICLE INTO PARK AND THEN PUTTING GEAR BACK INTO DRIVE VEHICLE BEGAN TO GO INTO REVERSE MODE. I THEN TRIED EVERY OTHER GEAR 1,2,3 DRIVE THE VEHICLE CONTINUED TO STILL GO INTO REVERSE. THE CAR STILL TURNS ON WITHOUT A PROBLEM BUT WILL NOT MOVE FORWARD WHEN IN DRIVE. *TR

NHTSA ID

10701199

Incident

Mar 20, 2015

Mileage

159,000 mi

I PICKED UP MY KIDS AND NIECE FROM SCHOOL AND WAS VISITING AT MY BROTHERS HOUSE FOR A FEW HOURS (3 TO BE EXACT) WHEN MY KIDS AND I WENT TO LEAVE MY REAR WINDOW WAS SHATTERED. I FILED A POLICE REPORT AND THE OFFICER COULD NOT SEE ANY REASON FOR MY WINDOW TO SHATTER LIKE IT DID. *TR

NHTSA ID

10670900

Incident

Jan 7, 2015

Mileage

139,000 mi

2004 GMC ENVOY XL. CONSUMER STATES RECENTLY BEGAN EXPERIENCING PROBLEMS WITH INSTRUMENTAL PANEL. *TA THE CONSUMER STATED THE GAUGES ON THE INSTRUMENT PANEL BEGAN TO MALFUNCTION ONE AFTER ANOTHER AND ULTIMATELY ALL BUT ONE ARE NO LONGER WORKING. ONLY THE TEMPERATURE GAUGE WORKED.*JB

NHTSA ID

10661676

Incident

Dec 1, 2014

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE MODULE FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,200.

NHTSA ID

10652176

Incident

Oct 25, 2014

Mileage

106,200 mi

THE GAS TANK HAS A LOSE CONNECTOR THAT LEAKS AND ALLOWS FUMES TO ESCAPE. *TR

NHTSA ID

10639715

Incident

Jan 2, 2014

Mileage

166,000 mi