Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 GMC Envoy Xuv submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE ATTEMPTING TO UTILIZE THE LIFTGATE, IT FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THE REAR TAILGATE IS NOT OPERATING AT ALL. IT WILL NOT LATCH CLOSED, IT SWINGS DOWN ON ITS OWN. IT IS CURRENTLY BEING HELD IN THE LATCHED POSITION BY A RATCHET STRAP. IT HAS ALSO SWUNG OPEN ON ITS OWN, WHILE IT WAS STILL LATCHING PROPERLY AND THE REAR WINDOW HAS DROPPED ITSELF ON ITS OWN. *TR
WE HAVE A 2004, GMC ENVOY XUV, WHICH WE PURCHASE BRAND NEW IN 2004. SINCE LAST YEAR WINTER, I NOTICED THAT MY SPEEDOMETER WOULD GET STUCK AND RUN ERRATICALLY, WHICH I THOUGHT AT THE TIME WAS DUE TO THE COLD. OCCASIONALLY TOO, WE'D COME TO THE GARAGE TO FIND THE REAR WINDOW OPEN AND THE TAILGATE UNABLE TO OPEN. DURING THOSE TIMES, WE WERE ABLE TO BRING THE WINDOW BACK UP WITH THE BUTTON INSIDE THE VEHICLE, AS WELL AS UNLOCK THE TAILGATE BY LOCKING AND UNLOCKING THE DOORS WITH THE REMOTE. ALSO, THE TRUCK WOULD STALL DURING DRIVING, ESPECIALLY AT TURNS, BUT WOULD START AGAIN. JUST LAST WEEK, MY WIFE WAS JUST ABOUT TO LEAVE HOME LAST WEEK, WHEN SHE NOTICED THE REAR TAILGATE WINDOW HAD GONE DOWN BY ITSELF AS USUAL; FOLLOWING WHICH ALL ELECTRONIC EFFORTS TO BRING IT UP FAILED, AND THE TAILGATE OR ROOF WOULDN'T OPEN AS WELL. THEN, WE HEARD SOME HUMMING INSIDE THE TAILGATE. MY WIFE LEFT HOME ONLY TO HAVE THE TRUCK'S BATTERY FAIL AT THE LOCAL MALL. SINCE THEN, THE INSTRUMENT CLUSTER HAS ALSO CONTINUOUSLY GONE HAYWIRE, WITH THE SPEEDOMETER READING ERRATICALLY AS WELL AS THE OIL PRESSURE GAUGE. THE DEALERSHIP SAYS THERE ARE NO RECALLS REGARDING ANY OF THESE MANUFACTURING DEFECTS, AND MY RESEARCH INDICATES THESE ARE PROBLEMS MOST GMC ENVOY XUV OWNERS ARE EXPERIENCING, WITHOUT RECOURSE OF HAVING IT FIXED BY GM AT NO CHARGE. NOW, WE KNOW WHY THEY HAVE LOST THE MARKET SHARE TO JAPAN VEHICLES, BECAUSE OUR NEXT VEHICLE WILL NEVER BE A GM, UNLESS ALL THESE PROBLEMS ARE RECALLED AND FIXED. WE'LL ALSO ENSURE TO MOUNT A LACK-OF-CONFIDENCE CAMPAIGN AGAINST GM VEHICLES WITH EVERYONE WE KNOW, IF NOTHING IS DONE ABOUT ASAP BY GM. *TR
THE DROP GATE ACTUATOR STOPPED WORKING. THE GATE WONT OPEN. *TR
MY 2004 ENVOY XUV REAR TAILGATE HAS 2 BROKEN RELEASES IN IT. AS YOU MAY ALREADY KNOW, THE ONLY WAY TO ACCESS THE REAR ENCLOSED PART OF THIS VEHICLE IS THROUGH THE REAR DOOR, IF THERE IS NO REAR ACCESS, THEN YOU CANNOT GET WHAT IS IN THE REAR OF THE VEHICLE OUT. IN MY CASE, A DOG WAS TRAPPED IN THE BACK WITH NO WAY OF GETTING OUT THE MIDGATE WINDOW IN THE MIDDLE OF THE VEHICLE IS TOO SMALL TO GET THE DOG OUT. THIS IS A SERIOUS ISSUE AND COULD CAUSE MANY PROBLEMS AS EVEN IF THERE WAS A ACCESS TO THE REAR THROUGH THE CENTER MIDGATE, SOME OBJECTS COULD GET PLACED IN THE REAR AREA THAT ARE TOO LARGE TO REMOVE VIA THE MIDGATE AND SIDE DOORS AND IF THE REAR TAILGATE CANNOT BE OPENED, THE OBJECTS WILL NEVER BE REMOVED. *TR
END GATE WOULD NOT SWING OPEN. GLASS LOWERS. ENDGATE OPENS FLAT. EMERGENCY BUTTON DOES NOT WORK EITHER. SINCE YOU CAN NOT SWING OPEN THE ENDGATE YOU CAN NOT ACCESS THE HOIST DRIVE SHAFT HOLE TO ALLOW THE UNDERBODY-MOUNTED SPARE TIRE TO BE LOWERED. GMC DEALER SERVICE TECH DIAGNOSED OPEN IN TAILGATE END SWITCH. REPLACED TAILGATE END SWITCH ON 2/21/2008. *TR
TL* - THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT STATED THAT THE PLASTIC TRIM MOLDING ON THE TOP AND IN THE REAR OF THE VEHICLE WHICH PROTECTS THE RETRACTABLE ROOF FILLED UP WITH SNOW WHICH CHANGED INTO ICE, AND WHEN THE ICE BEGAN TO MELT IT EXPANDED AND HIGH MOVEMENT OF THE VEHICLE CAUSED THE VEHICLE'S TRIM MOLDING TO RIP APART. IT BROKE THE CLIPS ,AND PULLED IT RIGHT OFF THE CAR. THE CONTACT STATED THAT THE MORE WATER AND ICE WERE ON THE VEHICLE THE HIGHER THE SPEED TRAVELED, AND THE MORE THE TRIM RIPPED APART. THE TRIM MOLDING WAS HELD ON BY PLASTIC CLIPS. THE FAILURE AND CURRENT MILEAGE WERE BOTH 53,000.*AK
DT: THE TAILGATE INTERLOCK FAILED. THE TAILGATE COULD HAVE FALLEN OFF. IT WAS DANGLING ON 1 HINGE. *AK *SB *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .