2004 GMC Envoy Xuv Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 GMC Envoy Xuv, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical7941.4%
- Fuel system2915.2%
- Visibility136.8%
- Engine115.8%
- Airbags105.2%
- Driver assistance105.2%
- Interior & seats105.2%
- Body & structure84.2%
- Exterior lighting63.1%
- Other / unspecified31.6%
- Transmission31.6%
- Brakes21.0%
- Powertrain (other)21.0%
- Steering21.0%
- Suspension21.0%
- Seat belts10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THE THIRD BRAKE LIGHT CONNECTIONS LOCATED IN THE REAR TAILGATE ARE SEVERELY CORRODED AND WILL NOT LIGHT UP WHEN BRAKING. THIS CONDITION DOES NOT ALLOW PASSING OF STATE INSPECTION. THE ENTIRE BRAKE LIGHT ASSEMBLY AND WIRE HARNESS MUST TO REPLACED TO PASS STATE VEHICLE INSPECTION. THIS CONDITION IS CONTINUOUS, WHEN PARKED, WHEN DRIVING (WE FOLLOWED IT AROUND THE BLOCK TO SEE IF IT JIGGLED ON), I HAVE NOTHING TO UPLOAD BECAUSE THE BRAKE LIGHT WILL NOT LIGHT UP.
BOUGHT NEW. NOTHING BUT PROBLEMS WITH ELECTRICAL SYSTEM. MOST STARTED OUT OF WARRANTY. ENTIRE INSTRUMENT PANEL STOPPED WORKING, HAD TO REPLACE. RADIO SYSTEM COMES AND GOES, MOST OF THE TIME NOT WORKING. A/C HEATING BLOWER STOPPED WORKING. DIFFERENT COMPONENT LIKE WINDOW, WIPERS, DOOR LOCK JUST OPERATE ON THEY OWN THEN LOCK UP. ISSUES WITH IGNITION. CAN'T REMOVE THE KEY. NOW REAR WINDOW GOES DOWN ON ITS OWN. VEHICLE WON'T START, REAR TAIL GATE WON'T OPERATE. ONLY WAY TO START IS BY JUMPING BUT ONCE TURNED OFF THE BATTERY DRAINS SO CAN'T GO ANYWHERE BECAUSE YOU'RE U NEVER KNOW IF IT GOING TO START AGAIN. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I WAS DOING A REAR BRAKE JOB AND SMELLED GASOLINE, SO I WENT UNDER THE VEHICLE AND OBSERVED THERE WAS A WET SPOT ON THE REAR OF THE FUEL TANK. UPON CLOSER EXAMINATION I FOUND THE INLET PART OF THE FUEL TANK WAS BROKEN AND ALLOWING FUEL TO EXIT THE TANK, CAN WE SAY FIRE RISK, SO I WENT ONLINE TO TRY TO PURCHASE A REPLACEMENT TANK AND I FOUND WHERE SEVERAL PEOPLE HAD HAD THIS SAMEPROBLEM, BUT NO RECALL IS IN PLACE ?????
VEHICLE HAS HAD STRONG ODOR OR RAW FUEL COMING FROM DRIVING SIDE WHEEL WELL. HAD MECHANIC CHECK THIS OUT AND I WAS TOLD THIS HAS A FUEL LEAK NEAR THE FUEL FILTER / FILLER NECK AND POSSIBLE GAS TANK ISSUE WHICH IS CLOSE TO THE EXHAUST PIPE. THIS IS A KNOWN ISSUE FROM GM OWNERS BUT RECALL HAS NOT BEEN ADVISED. INFORMED GM OF ISSUE ON 10/26 BUT THEY WILL NOT FIX. THIS WILL COST UPWARDS OF $1100-$1600 TO FIX. *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I HAVE GMC ENVOY XUV SLT 2004 MODEL AND LAST YEAR BATTERY LIGHT CAME ON AND I CHANGED THE BATTERY AND STILL RED BATTERY LIGHT CONTINUED AND I TOOK IT TO DEALERSHIP AND CHARGED ME 100 DOLLARS TO CHECK AND WAS TOLD THAT NOTHING IS WRONG AND RED LIGHT PERSISTED AND WAS TOLD THAT CLUSTER BOARD NEEDS CHANGE BUT AFTER FEW WEEKS RED LIGHT WAS GONE AND THAN FEW WEEKS LATER GLASS BETWEEN PASSENGER CABIN AND TRUNK WENT DOWN AND WOULD NOT WORK AND TOOK IT TO MECHANIC AND WAS TOLD THAT CABLES ARE BAD AND THAN FEW WEEKS LATER THE SPEEDOMETER STARTED ACTING UP AND WOULD SHOW 30 MILES WHEN CARE IS IDLE AND WOULD RACE TO 110 MILES AND THAN WOULD START SHOWING NORMAL AND TOOK IT TO MECHANIC AND WAS TOLD THAT IT WILL COST 500 DOLLARS AND TWO DAYS AGO THE TAIL WINDOW GLASS DROPPED. AND READING ON LINE MULTIPLE GM CAR OWNERS AND CHERY CAR SUV OWNERS HAVE REPORTED SIMILAR PROBLEMS.I THINK THIS IS A POOR WORK MAN SHIP ON PART OF GM AND SHOULD BE RECALLED OR BE FIXED BY GM AT NO COST TO OWNER. I HAVE LOST FAITH IN GM CAR AND PROBABLY WILL NOT CONSIDER . *TR
I HAD A 2004 GMC ENVOY XUV AND HAD SEVERAL THINGS GOING WRONG. THE SPEEDOMETER WAS RADICAL, SOME DAYS IT WOULD WORK AND OTHER DAYS NOT. THE BACK WINDOW OF THE VEHICLE WOULD BE DOWN FOR NO REASON AT ALL WHEN I WAS NOT EVEN IN OR NEAR THE CAR. THE ENGINE LIGHT WOULD COME ON AND GO OFF. LIKE A FOOL I JUST PURCHASED A USED 2004 GMC ENVOY XUV, ONLY OWNED IT 2 DAYS AND SMELLED GAS. LOOKED UNDER THE VEHICLE AND THE ENTIRE REAR OF THE UNDERSIDE OF IT WAS COVERED IN GASOLINE. THERE WAS A SMALL PUDDLE ON THE GARAGE FLOOR. TOOK THE VEHICLE BACK TO THE DEALER AND THEY TOOK OUT THE GAS TANK AND THERE IS A LEAK IN THE FILLER NECK. STILL WAITING TO GET THE CAR BACK, CAN'T FIND PARTS. THIS WILL BE MY LAST ENVOY. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
2004 ENVOY XUV, IMPECCABLY MAINTAINED, CAR WAS PARKED IN MY DRIVE WAY AND I STARTED IT TO GO TO THE STORE AND IT STARTED CHUGGING AND THEN ALMOST DIED, BUT THEN WENT BACK TO NORMAL BUT THE SERVICE ENGINE SOON AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON DASH.TURNED OFF ENGINE. RESTARTED, AND THE SERVICE ENGINE SOON LIGHT WAS STILL THERE SO MY HUSBAND HOOKED UP HIS CODE READER AND IT HAD THE CODE P1680 ( THROTTLE BODY POSTIONING CENSOR.) AND THIS ISN'T THE FIRST TIME IT'S DONE IT BUT THE ENGINE LIGHT HAS ALWAYS JUST FLASHED IT WOULD NEVER STAY ON SO WE COULD READ THE CODE. BUT IN ORDER TO FIX THIS YOU HAVE TO BUY A WHOLE NEW THROTTLE BODY HOUSING BECAUSE THE CENSOR IS BUILT INTO IT. AND IT ISN'T CHEAP. AT AUTOZONE IT IS $280.00. AND YOU HAVE TO ALSO BUY A GASKET FOR IT AND NEW INTAKE MANIFOLD GASKETS BECAUSE TO REMOVE THE THROTTLE BODY HOUSING WHICH IS CONNECTED TO THE MANIFOLD YOU HAVE YO REMOVE THE MANIFOLD ALSO. HOW IN THE WORLD DOES GM EXPECT US TO BE ABLE TO FIX THIS ISSUE IF IT'S ALWAYS SO MUCH MONEY FOR PARTS FOR THESE CARS. AND I ALSO HAVE ISSUES WITH MY BACK TAILGATE AND BOTH BIG WINDOW MOTORS. I HAVE REPLACED ONE BUT STILL SAVING UP TO REPLACE THE MIDDLE ONE AND I'VE ALSO HAD ISSUES WITH MY GAS TANK WHICH IS $677.00 OR MORE AT THE DEALERS FOR A NEW GAS TANK BECAUSE U CAN'T JUST FIX THE FILLER HOSE. SUCH FAILURES WILL EVENTUALLY KILL SOMEONE. SO I THINK GMC NEEDS TO TAKE A LONGER LOOK AT THESE GMC ENVOY XUVS AND GET SOME RECALLS OUT TO FIX THESE DANGEROUS PROBLEMS. AND HONOR ALL CARS THAT COME IN NO MATTER WHAT. BECAUSE WE HAD TO FIX THE GAS TANK ISSUE OURSELVES BECAUSE WE COULD NOT AFFORD TO BUY A NEW GAS TANK.
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED SEVERAL TIMES AS THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE 02 SENSOR HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
CAR WAS BOUGHT IN 2004. WAS TAKEN TO THE DEALER SEVERAL TIMES TO HAVE AIRBAG LIGHT FIX BUT IT WAS NEVER RESOLVED IT WAS SAID TO BE FINE. NO HAZARD. NEVER INVOLVED IN A CAR CRASH. CARS TURNS ON AND IT PROMPT YOU TO CHECK AIRBAGS. TODAY I WAS WATCHING THE NEWS AND SOMEONE MENTIONED THIS SITE. I WANTED TO SEE IT THERE HAS BEEN A RECALL
MY AIRBAG LIGHT REMAINS ON, INDICATING THAT THERE IS A PROBLEM. THE DEALER CLAIMS THAT THE BAG WILL EITHER NOT DEPLOY, OR SUDDENLY DEPLOY FOR NO REASON UNLESS I REPLACE IT. I WAS TOLD THIS WAS NOT PART OF THE RECALLS...BUT IT IS CLEARLY A SAFETY ISSUE. I DON'T FEEL THAT I SHOULD PAY FOR THE REPLACEMENT.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE GOING APPROXIMATELY 60 MPH THE LOW BEAM HEADLIGHTS JUST GO OUT WITH ONLY THE PARKING LIGHTS AND FOG LIGHTS WORKING. ALSO MOST OF THE GAUGES ON THE INSTRUMENT PANEL DO NOT WORK INCLUDING THE GAS GAUGE. AFTER SOME INTERNET RESEARCH MANY OTHERS ARE HAVING THESE SAME ISSUES.
I WAS DRIVING DOWN THE ROAD FROM WORK ALL OF A SUDDEN MY RADIO STARTS GOING UP /DOWN BY ITSELF,THEN THE NEXT DAY MY WINDOWS MADE A CLICKING NOISE NOW THEY WANT LET UP/DOWN .ALSO THE BACK TAILGATE WAS WORKING UNTIL THIS HAPPEN MY WINDOW IN BACK WANT LET UP/DOWN NOR WILL THE SUNROOF CONTROLS WANT WORK.ALL THIS HAPPEN AT ONCE !!!!!! THE FUSES WAS CHECK NOTHING FOUND. *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
ON JUNE 8 2013 BOTH THE DRIVER AND PASSENGER SEAT POWER ADJUSTMENTS CEASED TO OPERATE OR RESPOND IN ANY WAY. BOTH SEAT STUCK IN A FULL BACK POSITION. THE NEXT DAY, JUNE 9 2013, THE VEHICLE WAS AT IDLE AND IN PARK FOR NO MORE THAN 4 OR 5 MINUTES, WHEN AN ODD SMELL WAS NOTICED. A SMALL ELECTRICAL FIRE TO INCLUDE SPARKS AND A LOT OF SMOKE THEN ERUPTED UNDER THE PASSENGER SEAT. THE DRIVER TURNED THE VEHICLE OFF, AND THE PASSENGER AND 18 MONTH OLD CHILD, AND DRIVER ALL EXITED THE VEHICLE. THE FIRE DIED, AND THE SMOKE CLEARED. WAITED 15 MINUTES, RESTARTED THE VEHICLE WITH NO PROBLEMS. THE VEHICLE WAS DROPPED OFF THE NEXT DAY, JUNE 10 2013, A CHEVY DEALERSHIP. THE VEHICLE IS CURRENTLY UNDER DIAGNOSES. *TR
I HAVE A 2004 TRAILBLAZER THAT THE DASH COMPONENTS (SPEED, GAS, ECT....) HASN'T WORKED SINCE 2008. IT IS A VERY EXPENSIVE FIX. I ALSO HAVE LATCH PROBLEMS. I HAD A REAR DOOR STOP LATCHING...I USED A BUNJY CORD TO HOLD IT SHUT AND THEN PROCEEDED TO A JUNK YARD FOR A 35 DOLLAR NEW LATCH. I AM A SINGLE MOM TRYING TO MAKE MY TRUCK LAST. IN THE PAST 2 MONTHS I HAVE HAD A FUEL PUMP GO, MY LATCH, MY TAILGATE WON'T OPEN AND MY SUNROOF DOESN'T OPEN ANY MORE AND MY TRUCK IS RUSTING HORRIBLY? I ALSO HAD A COOLING ISSUE WITH EMISSIONS. IT WASN'T READING THE ENGINE TEMPERATURE CORRECTLY. I HAVE SPENT NEAR TWO THOUSAND DOLLARS IN REPAIRS ON THIS VEHICLE FOR ODD THINGS. P.S. I PUT THE DOOR LATCH IN MY SELF TO SAVE MONEY. I HAVE TWO KIDS TO PROTECT. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE ATTEMPTING TO UTILIZE THE LIFTGATE, IT FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THE REAR TAILGATE IS NOT OPERATING AT ALL. IT WILL NOT LATCH CLOSED, IT SWINGS DOWN ON ITS OWN. IT IS CURRENTLY BEING HELD IN THE LATCHED POSITION BY A RATCHET STRAP. IT HAS ALSO SWUNG OPEN ON ITS OWN, WHILE IT WAS STILL LATCHING PROPERLY AND THE REAR WINDOW HAS DROPPED ITSELF ON ITS OWN. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 GMC ENCLAVE XUV. THE CONTACT STATED THAT WHILE DRIVING ABOUT 55 MPH, THE LOW BEAM LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED FOUR TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOT CONTACTED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS ABOUT 186,000.
WHILE GOING APPROXIMATELY 60 MPH THE LOW BEAM HEADLIGHTS JUST GO OUT WITH ONLY THE PARKING LIGHTS AND FOG LIGHTS WORKING. ALSO MOST OF THE GAUGES ON THE INSTRUMENT PANEL DO NOT WORK INCLUDING THE GAS GAUGE. AFTER SOME INTERNET RESEARCH MANY OTHERS ARE HAVING THESE SAME ISSUES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WE HAVE A 2004, GMC ENVOY XUV, WHICH WE PURCHASE BRAND NEW IN 2004. SINCE LAST YEAR WINTER, I NOTICED THAT MY SPEEDOMETER WOULD GET STUCK AND RUN ERRATICALLY, WHICH I THOUGHT AT THE TIME WAS DUE TO THE COLD. OCCASIONALLY TOO, WE'D COME TO THE GARAGE TO FIND THE REAR WINDOW OPEN AND THE TAILGATE UNABLE TO OPEN. DURING THOSE TIMES, WE WERE ABLE TO BRING THE WINDOW BACK UP WITH THE BUTTON INSIDE THE VEHICLE, AS WELL AS UNLOCK THE TAILGATE BY LOCKING AND UNLOCKING THE DOORS WITH THE REMOTE. ALSO, THE TRUCK WOULD STALL DURING DRIVING, ESPECIALLY AT TURNS, BUT WOULD START AGAIN. JUST LAST WEEK, MY WIFE WAS JUST ABOUT TO LEAVE HOME LAST WEEK, WHEN SHE NOTICED THE REAR TAILGATE WINDOW HAD GONE DOWN BY ITSELF AS USUAL; FOLLOWING WHICH ALL ELECTRONIC EFFORTS TO BRING IT UP FAILED, AND THE TAILGATE OR ROOF WOULDN'T OPEN AS WELL. THEN, WE HEARD SOME HUMMING INSIDE THE TAILGATE. MY WIFE LEFT HOME ONLY TO HAVE THE TRUCK'S BATTERY FAIL AT THE LOCAL MALL. SINCE THEN, THE INSTRUMENT CLUSTER HAS ALSO CONTINUOUSLY GONE HAYWIRE, WITH THE SPEEDOMETER READING ERRATICALLY AS WELL AS THE OIL PRESSURE GAUGE. THE DEALERSHIP SAYS THERE ARE NO RECALLS REGARDING ANY OF THESE MANUFACTURING DEFECTS, AND MY RESEARCH INDICATES THESE ARE PROBLEMS MOST GMC ENVOY XUV OWNERS ARE EXPERIENCING, WITHOUT RECOURSE OF HAVING IT FIXED BY GM AT NO CHARGE. NOW, WE KNOW WHY THEY HAVE LOST THE MARKET SHARE TO JAPAN VEHICLES, BECAUSE OUR NEXT VEHICLE WILL NEVER BE A GM, UNLESS ALL THESE PROBLEMS ARE RECALLED AND FIXED. WE'LL ALSO ENSURE TO MOUNT A LACK-OF-CONFIDENCE CAMPAIGN AGAINST GM VEHICLES WITH EVERYONE WE KNOW, IF NOTHING IS DONE ABOUT ASAP BY GM. *TR
WHAT IS HAPPENING TO CLAIM 10134972? *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
SPEEDOMETER DON'T WORK,GAS GAUGE DON'T WORK, TRANSMISSION IS GOING OUT ETC AND I ONLY HAD THE VEHICLE FOR 9 MONTHS NOW BUT THE PROBLEMS HAVE BEEN FOR ALONG TIME. *TR
THE GEARS IN THE FRONT DIFFERENTIAL GOT DAMAGED AT 41,000 MILES. HAD TO REPLACE THE GEARS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
MY 2004 GMC ENVOY XUV HAD AT LEAST 12 FAILURES TO STOP. THIS ISSUE BEGAN OCCURRING AS SOON AS I BOUGHT IT NEW IN 2005. DESCRIPTION OF THE ISSUE: 1. WHILE APPLYING BRAKES, BRAKE PEDAL BECOMES SOFT FOR A PERIOD OF TIME (SHORTEST 1 SECOND, LONGEST 3-4 SECONDS) CAUSING FAILURE TO STOP. 2. ISSUE IS VERY INTERMITTENT AND OCCURS AT ANY TRAVELING SPEEDS (EXAMPLE: 75 MPH, 15 MPH)... WHAT WAS DONE: 1. FIRST COMPLAINT TO SERVICE DEPARTMENT IN 2005: NO ISSUES FOUND. 2ND COMPLAINT AT 2005: DEALER REPLACED BRAKE BOOSTER. 3RD COMPLAINT IN JUN 2006: DEALER REPLACED BRAKE BOOSTER AGAIN. CONCLUSION: SINCE THIS ISSUE IS VERY INTERMITTENT AND I DO NOT DRIVE THIS VEHICLE VERY OFTEN, IT MAY TAKE SOME TIME TO VERIFY THE FIX. I DO NOT FEEL SAFE TO DRIVE THIS SUV. *NM
VEHICLE: N04 GMC ENVOY VIN: [XXX] THE ABOVE VEHICLE WAS PURCHASED 12/31/04 AND WAS TOTALED 5/05. MY SON WAS DRIVING THE VEHICLE AND WITNESS SAY THE BRAKES HAD LOCKED AND CAUSED MY SON TO GO INTO A SLIDE AND THE VEHICLE FELL DOWN THE SIDE OF THE HILL. THE VEHICLE HAD PERFORMED A 180 AND ROLLED DOWN THE HILL. THE AIR BAGS AND ON STAR DID NOT DEPLOY. GMAC INVESTIGATED THE INCIDENT AND INDICATED THAT THERE WERE NO RECALL AND THE BRAKES SHOWED NO CRACKS. THE INVESTIGATOR 813-731-3051 AND PHOTOS OF THE AREA SHOW THE BRAKES HAD LOCKED. GMAC REFUSES TO SHARE THE INVESTIGATIVE REPORT. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
CAR WILL NOT ENGAGE IN PARK POSITION. CAR WILL ROLL FORWARD OR BACKWARDS CAUSING SAFETY CONCERNS OF INJURY OR ANOTHER PERSON OR CAR. *TR
SHIFTER CABLE BUSHING BECAME DISENGAGED FROM THE TRANSMISSION. SHIFTER LEVER FLOATED FREELY THROUGH GEARS. WHEN ENGINE STOPPED, IT WOULD NOT GO INTO PARK BUT REMAINED IN NEUTRAL AND BEGAN FREELY ROLLING BACKWARDS IN MY DRIVEWAY. EMERGENCY BRAKE HAD TO BE USED TO STOP THE CAR. I UNDERSTAND THIS IS A FAIRLY COMMON PROBLEM WITH THIS MAKE OF VEHICLE. THIS PART SHOULD BE RECALLED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
BOUGHT NEW AND LOVED THE RIDE.LIST PRICE WAS OVER $42,000. WELL MAINTAINED. 1ST LOST SPEEDOMETER AND OTHER GAUGES. REPLACED INSTRUMENT CLUSTER. 40K MILES REPLACED BLOWER MOTOR. 60K MILES WINDOW BEHIND BACKSEAT JUST DROPPED. REPLACED REGULATOR (I THINK). 62K MILES CHECK ENGINE LIGHT - REPLACED FUEL CAP THEN TOOK TO DEALER - $600 REPLACED A OXYGEN SENSORS. CHECK ENGINE LIGHT CAME BACK ON A FEW DAYS LATER WITH SAME CODE. JUST DRIVING WITH IT NOW. 68K MILES - REPLACED POWER STEERING PUMP.89K MILES - DRIVER SIDE POWER WINDOW MODULE BURNT - REPLACED. 91K MILES - WHILE REPLACING DRIVER SIDE HEADLIGHT FOUND WIRE TO LIGHT WAS MELTED. 98K MILES REAR SPEAKERS QUITE WORKING. PROBABLY A COUPLE OF THINGS I HAVE FORGOTTEN. 8-12-14 IT HAS 99360 MILES ON IT AND STILL LOVE THE RIDE BUT HAVE LOST FAITH IN GM. I HAVE HAD 7 GM VEHICLES AND WILL HAVE NO MORE AFTER THIS ONE.SOME OF THESE ITEMS HAVE HAD A RECALL BUT NOT FOR THIS VEHICLE EVEN THOUGH THE SAME PARTS ARE IN THIS ONE AS THE RECALLED VEHICLES. *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE DRIVING 35 MPH THE POWER STEERING PUMP FAILED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WILL BE CONTACTED AT A LATER TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,900.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I HAVE A 2004 SUV XLT. I BOUGHT MY CAR WITH 400 MILES ON IT. I HAD THE GAS TANK REPLACED EARLY ON. WENT BACK TO GMC B/C THEY HAD NOT INSTALLED IT PROPERLY. I'VE HAD BOTH FRONT AND REAR SWAY BARS REPLACED AND BOTH KNOCK SENSORS REPLACED. MY MIDDLE WINDOW DECIDED TO QUIT WORKING AND I HAVEN'T GOTTEN IT FIXED BECAUSE THE GUYS AT THE GMC SERVICE CENTER SAID THEY COULDN'T IMAGINE WHAT IT COULD BE AND THEY WOULD HAVE TO CHARGE ME $100 FOR A DIAGNOSIS!! MY RADIO/CD PLAYER IS ONLY HALF LIT UP AND STOPS WORKING WHEN IT GETS TOO HOT FROM PLAYING A CD... I AM CURRENTLY HAVING ISSUES WITH THE FAN CLUTCH, THERMOSTAT AND A LEAK IN MY FRONT DIFFERENTIAL. MEANWHILE THE GUYS AT THE DEALERSHIP WANTED TO CHARGE ME $1,500 TO REPLACE MY KNOCK SENSORS AGAIN AND DIDN'T EVEN FIND THE LEAK WHEN THEY WERE "DIAGNOSING" MY ISSUE. I TRULY DO LOVE MY CAR, BUT I AM SUPER MAD ABOUT THE MIDDLE WINDOW AND SUPER MAD ABOUT ALL OF THESE ISSUES. I TAKE CARE OF MY CAR AND DO ALL OF THE ROUTINE MAINTENANCES. I THINK I KNOW WHY IT WAS ONLY ON THE MARKET FOR TWO YEARS. PLEASE HELP US GET OUR MIDDLE WINDOWS FIXED. I DIDN'T DO ANYTHING TO CAUSE IT TO STOP WORKING. *TR
DT: THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATES THAT THE DEALERSHIP HAD TO REPLACE THE FRONT SWAY BAR LINKS. THE FIRST TIME IT WAS REPLACED WAS AT 24,712 MILES. CURRENTLY, AT 33, 700 THE SWAY BAR LINK PIN NOISE RECURRED. THE CONTACT WAS TAKING THE VEHICLE BACK AGAIN TO THE DEALER. *AK *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
2004 ENVOY DRIVER SIDE SEAT BELT WILL NOT RELEASE. *TS THE CONSUMER HAD GREAT DIFFICULTY TRYING TO GET THE SEAT BELT TO RELEASE FROM THE RETRACTOR. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .