RoadVitals

2004 GMC Envoy Xuv

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
150
Latest Sep 18, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
5 injuries, 0 deaths reported

Overview

Our database contains 150 NHTSA owner-reported complaints for the 2004 GMC Envoy Xuv, most frequently naming the electrical, fuel system and visibility categories. 2 NHTSA investigations name it; and 402 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ17002ClosedRecall Query

Loss of Headlights

Opened Apr 24, 2017
Closed Mar 29, 2021

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

EXTERIOR LIGHTING:HEADLIGHTS
PE05006ClosedPreliminary Evaluation

TURN SIGNAL FAILURES

Opened Feb 4, 2005
Closed May 6, 2005

BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.

EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNITLed to recall 05V198000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Sep 18, 2017

TL* THE CONTACT OWNS A 2004 GMC ENCLAVE XUV. THE CONTACT STATED THAT WHILE DRIVING ABOUT 55 MPH, THE LOW BEAM LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED FOUR TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOT CONTACTED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS ABOUT 186,000.

NHTSA ID
11023937
Incident
Apr 15, 2017
Mileage
186,000 mi
Electrical
Filed Apr 27, 2017

THE THIRD BRAKE LIGHT CONNECTIONS LOCATED IN THE REAR TAILGATE ARE SEVERELY CORRODED AND WILL NOT LIGHT UP WHEN BRAKING. THIS CONDITION DOES NOT ALLOW PASSING OF STATE INSPECTION. THE ENTIRE BRAKE LIGHT ASSEMBLY AND WIRE HARNESS MUST TO REPLACED TO PASS STATE VEHICLE INSPECTION. THIS CONDITION IS CONTINUOUS, WHEN PARKED, WHEN DRIVING (WE FOLLOWED IT AROUND THE BLOCK TO SEE IF IT JIGGLED ON), I HAVE NOTHING TO UPLOAD BECAUSE THE BRAKE LIGHT WILL NOT LIGHT UP.

NHTSA ID
10981156
Incident
Apr 27, 2017
Mileage
87,000 mi
Fuel system
Filed Feb 11, 2017

I WAS DOING A REAR BRAKE JOB AND SMELLED GASOLINE, SO I WENT UNDER THE VEHICLE AND OBSERVED THERE WAS A WET SPOT ON THE REAR OF THE FUEL TANK. UPON CLOSER EXAMINATION I FOUND THE INLET PART OF THE FUEL TANK WAS BROKEN AND ALLOWING FUEL TO EXIT THE TANK, CAN WE SAY FIRE RISK, SO I WENT ONLINE TO TRY TO PURCHASE A REPLACEMENT TANK AND I FOUND WHERE SEVERAL PEOPLE HAD HAD THIS SAMEPROBLEM, BUT NO RECALL IS IN PLACE ?????

NHTSA ID
10953971
Incident
Feb 10, 2017
Mileage
159,000 mi
Airbags
Filed Nov 11, 2016

CAR WAS BOUGHT IN 2004. WAS TAKEN TO THE DEALER SEVERAL TIMES TO HAVE AIRBAG LIGHT FIX BUT IT WAS NEVER RESOLVED IT WAS SAID TO BE FINE. NO HAZARD. NEVER INVOLVED IN A CAR CRASH. CARS TURNS ON AND IT PROMPT YOU TO CHECK AIRBAGS. TODAY I WAS WATCHING THE NEWS AND SOMEONE MENTIONED THIS SITE. I WANTED TO SEE IT THERE HAS BEEN A RECALL

NHTSA ID
10925498
Incident
Oct 12, 2004
Fuel system
Filed Oct 27, 2016

VEHICLE HAS HAD STRONG ODOR OR RAW FUEL COMING FROM DRIVING SIDE WHEEL WELL. HAD MECHANIC CHECK THIS OUT AND I WAS TOLD THIS HAS A FUEL LEAK NEAR THE FUEL FILTER / FILLER NECK AND POSSIBLE GAS TANK ISSUE WHICH IS CLOSE TO THE EXHAUST PIPE. THIS IS A KNOWN ISSUE FROM GM OWNERS BUT RECALL HAS NOT BEEN ADVISED. INFORMED GM OF ISSUE ON 10/26 BUT THEY WILL NOT FIX. THIS WILL COST UPWARDS OF $1100-$1600 TO FIX. *TR

NHTSA ID
10919399
Incident
Sep 1, 2016
Body & structure
Filed Mar 7, 2016

TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE ATTEMPTING TO UTILIZE THE LIFTGATE, IT FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10840278
Incident
Mar 9, 2015
Engine
Filed Aug 17, 2015

2004 ENVOY XUV, IMPECCABLY MAINTAINED, CAR WAS PARKED IN MY DRIVE WAY AND I STARTED IT TO GO TO THE STORE AND IT STARTED CHUGGING AND THEN ALMOST DIED, BUT THEN WENT BACK TO NORMAL BUT THE SERVICE ENGINE SOON AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON DASH.TURNED OFF ENGINE. RESTARTED, AND THE SERVICE ENGINE SOON LIGHT WAS STILL THERE SO MY HUSBAND HOOKED UP HIS CODE READER AND IT HAD THE CODE P1680 ( THROTTLE BODY POSTIONING CENSOR.) AND THIS ISN'T THE FIRST TIME IT'S DONE IT BUT THE ENGINE LIGHT HAS ALWAYS JUST FLASHED IT WOULD NEVER STAY ON SO WE COULD READ THE CODE. BUT IN ORDER TO FIX THIS YOU HAVE TO BUY A WHOLE NEW THROTTLE BODY HOUSING BECAUSE THE CENSOR IS BUILT INTO IT. AND IT ISN'T CHEAP. AT AUTOZONE IT IS $280.00. AND YOU HAVE TO ALSO BUY A GASKET FOR IT AND NEW INTAKE MANIFOLD GASKETS BECAUSE TO REMOVE THE THROTTLE BODY HOUSING WHICH IS CONNECTED TO THE MANIFOLD YOU HAVE YO REMOVE THE MANIFOLD ALSO. HOW IN THE WORLD DOES GM EXPECT US TO BE ABLE TO FIX THIS ISSUE IF IT'S ALWAYS SO MUCH MONEY FOR PARTS FOR THESE CARS. AND I ALSO HAVE ISSUES WITH MY BACK TAILGATE AND BOTH BIG WINDOW MOTORS. I HAVE REPLACED ONE BUT STILL SAVING UP TO REPLACE THE MIDDLE ONE AND I'VE ALSO HAD ISSUES WITH MY GAS TANK WHICH IS $677.00 OR MORE AT THE DEALERS FOR A NEW GAS TANK BECAUSE U CAN'T JUST FIX THE FILLER HOSE. SUCH FAILURES WILL EVENTUALLY KILL SOMEONE. SO I THINK GMC NEEDS TO TAKE A LONGER LOOK AT THESE GMC ENVOY XUVS AND GET SOME RECALLS OUT TO FIX THESE DANGEROUS PROBLEMS. AND HONOR ALL CARS THAT COME IN NO MATTER WHAT. BECAUSE WE HAD TO FIX THE GAS TANK ISSUE OURSELVES BECAUSE WE COULD NOT AFFORD TO BUY A NEW GAS TANK.

NHTSA ID
10749022
Incident
Aug 15, 2015
Mileage
111,848 mi
Fuel system
Filed Jul 13, 2015

STARTED SMELLING GAS, STARTED DRIPPING FUEL. AFTER INVESTIGATING THE FUEL LINES COMING OUT OF THE FUEL PUMP WERE SEVERELY CORRODED AT THE TOP OF THE GAS TANK. DRIPPING GAS COULD HAVE CAUGHT FIRE. LEARNED THERE WAS A TSB ON THIS AND EXTENDED WARRENTY DUE TO CORROSION OF FUEL LINES. THE WARRENTY WAS FOR 10 YEARS OR 150K. THE VEHICLE IS NOW 11 YEARS OLD. I HAVE LIVED IN THE SAME HOUSE FOR EIGHT YEARS AND NEVER RECEIVED A RECALL OR TSB NOTICE FROM GMC. OVER 800$ FOR A NEW FUEL PUMP AND TO DROP GAS TANK FOR REPAIRS. WHILE THE VEHICLE IS A 2004 IT ONLY HAS 67K ON IT.

NHTSA ID
10733695
Incident
Jul 7, 2015
Mileage
67,245 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Envoy Xuv by model year
YearComplaintsRecallsInvestigationsIssue Index
2005230234.2
2004Viewing1500240.5
2003201

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.